Podcast
Questions and Answers
What is one of the key tactics in negotiating concessions?
What is one of the key tactics in negotiating concessions?
- Interrupt the opposing negotiator
- Avoid making any proposals
- Put yourself in the shoes of the other person (correct)
- Document and sign agreements
Which management attitude focuses on prioritizing relationships over business outcomes?
Which management attitude focuses on prioritizing relationships over business outcomes?
- I WIN - YOU LOSE
- I WIN - YOU WIN
- I LOSE - YOU LOSE
- I LOSE - YOU WIN (correct)
Which personality style in negotiation is characterized by impatience and a lack of attention to details?
Which personality style in negotiation is characterized by impatience and a lack of attention to details?
- Promoter (correct)
- Analytical
- Controller
- Sustainer
What is the first phase of an effective presentation?
What is the first phase of an effective presentation?
To effectively communicate, which of the following is NOT required?
To effectively communicate, which of the following is NOT required?
Which tactic is suggested for dealing with deadlocks in negotiation?
Which tactic is suggested for dealing with deadlocks in negotiation?
Which type of learner is primarily visual?
Which type of learner is primarily visual?
What should be avoided to ensure a better negotiation outcome?
What should be avoided to ensure a better negotiation outcome?
What is essential to achieve efficient productivity?
What is essential to achieve efficient productivity?
During negotiations, what is the purpose of effective communication?
During negotiations, what is the purpose of effective communication?
What is the minimum acceptable point in negotiations?
What is the minimum acceptable point in negotiations?
Which factor does NOT influence negotiation?
Which factor does NOT influence negotiation?
What tactic involves reaching partial agreements during negotiations?
What tactic involves reaching partial agreements during negotiations?
Why is taking notes important during negotiations?
Why is taking notes important during negotiations?
What is NOT a key element of the negotiation process?
What is NOT a key element of the negotiation process?
What phase is considered the most important in the negotiation process?
What phase is considered the most important in the negotiation process?
What percentage of communication is attributed to non-verbal language?
What percentage of communication is attributed to non-verbal language?
Which strategy is NOT recommended to maintain audience engagement during a presentation?
Which strategy is NOT recommended to maintain audience engagement during a presentation?
What should you do to enhance your presentation according to the 3 Vs rule?
What should you do to enhance your presentation according to the 3 Vs rule?
Which practice is essential for good communication during presentations?
Which practice is essential for good communication during presentations?
What is recommended to improve your image as a speaker?
What is recommended to improve your image as a speaker?
What should you avoid doing if you want to be an effective communicator?
What should you avoid doing if you want to be an effective communicator?
Which of the following is a key component of an effective elevator pitch?
Which of the following is a key component of an effective elevator pitch?
In order to convey your ideas effectively, it is important to:
In order to convey your ideas effectively, it is important to:
Which characteristic of time emphasizes that it cannot be altered or stretched?
Which characteristic of time emphasizes that it cannot be altered or stretched?
What is one of Acosta's Laws related to task management?
What is one of Acosta's Laws related to task management?
Which principle emphasizes prioritizing important tasks before they become urgent?
Which principle emphasizes prioritizing important tasks before they become urgent?
What does it mean when time is described as 'irreplaceable'?
What does it mean when time is described as 'irreplaceable'?
In the context of time management, what does effectiveness refer to?
In the context of time management, what does effectiveness refer to?
Which of the following is a misconception about time spent on tasks?
Which of the following is a misconception about time spent on tasks?
What is a recommended approach for managing long tasks according to Acosta's Laws?
What is a recommended approach for managing long tasks according to Acosta's Laws?
In time management, which of the following is essential to creating effective plans?
In time management, which of the following is essential to creating effective plans?
What is the main concept of the Zeigarnik Effect?
What is the main concept of the Zeigarnik Effect?
Which time management mode focuses on goal orientation?
Which time management mode focuses on goal orientation?
What is a defining characteristic of the Pomodoro technique?
What is a defining characteristic of the Pomodoro technique?
Why should to-do lists be avoided according to the content?
Why should to-do lists be avoided according to the content?
What should be done with tasks that are both urgent and important?
What should be done with tasks that are both urgent and important?
What is one of the recommended tips for overcoming procrastination?
What is one of the recommended tips for overcoming procrastination?
According to the urgency vs. importance principle, what should be the focus of task planning?
According to the urgency vs. importance principle, what should be the focus of task planning?
What is time blocking primarily used for?
What is time blocking primarily used for?
What is the primary goal of efficiency in the context provided?
What is the primary goal of efficiency in the context provided?
Which of the following is considered an internal time thief?
Which of the following is considered an internal time thief?
According to Parkinson’s Law, how should one manage their time to ensure efficiency?
According to Parkinson’s Law, how should one manage their time to ensure efficiency?
What strategy can help reduce time wastage according to the content?
What strategy can help reduce time wastage according to the content?
Which law emphasizes the importance of preparedness for unforeseen events?
Which law emphasizes the importance of preparedness for unforeseen events?
Why is Sandra considered effective but not efficient in her studying approach?
Why is Sandra considered effective but not efficient in her studying approach?
What is a key takeaway from Pareto’s Law in time management?
What is a key takeaway from Pareto’s Law in time management?
What element is crucial for effective time management as per the content discussed?
What element is crucial for effective time management as per the content discussed?
Flashcards
Efficiency
Efficiency
Achieving the desired result using the minimum possible resources.
Redundant Steps
Redundant Steps
Unnecessary steps in a process that do not add value.
Harnessing Technology
Harnessing Technology
Utilizing technology and automation to simplify repetitive tasks and save time.
Resource Allocation
Resource Allocation
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Waste Minimization
Waste Minimization
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Internal Time Thieves
Internal Time Thieves
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External Time Thieves
External Time Thieves
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Time Management Laws
Time Management Laws
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Time is Atypical
Time is Atypical
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Time is Inelastic
Time is Inelastic
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Time is Indispensable
Time is Indispensable
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Time is Irreplaceable
Time is Irreplaceable
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Acosta's Law #1: Interruptions Increase Task Time
Acosta's Law #1: Interruptions Increase Task Time
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Acosta's Law #2: Short Tasks vs. Long Tasks
Acosta's Law #2: Short Tasks vs. Long Tasks
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Acosta's Law #3: Time Doesn't Equal Value
Acosta's Law #3: Time Doesn't Equal Value
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Acosta's Law #4: Focus on Important Non-Urgent Tasks
Acosta's Law #4: Focus on Important Non-Urgent Tasks
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Procrastination
Procrastination
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Pomodoro Technique
Pomodoro Technique
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Eisenhower Matrix
Eisenhower Matrix
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Zeigarnik Effect
Zeigarnik Effect
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Focus
Focus
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Compass Mode
Compass Mode
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Clock Mode
Clock Mode
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Time Blocking
Time Blocking
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Negotiation
Negotiation
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Communication in Negotiation
Communication in Negotiation
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Conflict Resolution
Conflict Resolution
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Compromise
Compromise
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Negotiation Strategy
Negotiation Strategy
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Interest-Based Negotiation
Interest-Based Negotiation
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Preparation in Negotiation
Preparation in Negotiation
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Minimum Acceptable in Negotiation
Minimum Acceptable in Negotiation
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Win-Win Negotiation
Win-Win Negotiation
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Exchange in Negotiation
Exchange in Negotiation
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Dead Point in Negotiation
Dead Point in Negotiation
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I Lose - You Win Negotiation
I Lose - You Win Negotiation
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I Win - You Win Negotiation
I Win - You Win Negotiation
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I Win - You Lose Negotiation
I Win - You Lose Negotiation
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I Lose - You Lose Negotiation
I Lose - You Lose Negotiation
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Controller Personality in Negotiation
Controller Personality in Negotiation
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Non-Verbal Communication
Non-Verbal Communication
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Elevator Pitch
Elevator Pitch
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Audience Engagement
Audience Engagement
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Staging Communication
Staging Communication
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Soul and Storytelling
Soul and Storytelling
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Presentation Evaluation
Presentation Evaluation
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Managing Silence
Managing Silence
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Mental Reproduction
Mental Reproduction
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Study Notes
Time Management
- Time is atypical; it does not vary between individuals.
- Time is equitable; everyone experiences it the same way.
- Time is inelastic; it cannot be stretched or shrunk.
- Time is indispensable; it's needed for daily activities and goals.
- Time is irreplaceable; it cannot be substituted.
- Time is inexorable; it cannot be reversed.
- Acosta's Laws: principles for time management and productivity.
- Interruptions increase task time: Frequent interruptions lengthen tasks. Focus on minimizing interruptions.
- Short tasks vs. long tasks: Short tasks are easier to schedule; break down long tasks into smaller ones.
- Time doesn't equal value: Focus on importance, not time spent. Prioritize tasks effectively.
- Focus on important, non-urgent tasks: Address important tasks before they become urgent.
Effectiveness VS Efficiency
- Effectiveness: achieving the expected result
- Prioritize tasks based on significance and contribution to goals.
- Set specific and measurable objectives to guide decision-making.
- Create well-thought-out plans and strategies.
- Maintain a continuous commitment to achieving objectives.
- Efficiency: achieving the expected result using minimal resources
- Identify and eliminate unnecessary steps in workflows.
- Use technology and automation to reduce repetitive tasks.
- Allocate resources (time, money, materials) effectively for maximum value.
- Minimize waste (time, materials, effort).
Time Thieves
- Internal: related to personal habits, e.g. procrastination, lack of focus, overcommitment, perfectionism, poor planning
- External: factors disrupting time management, e.g. interruptions, meetings, email overload, multitasking, unplanned work
Time Management Laws
- Perl's Law: Most worries are unnecessary.
- Parkinson's Law: Work expands to fill the time available.
- Murphy's Law: If something can go wrong, it will.
- Pareto's Law: 20% of effort yields 80% of results.
- Illich's Law: Overworking leads to diminished efficiency.
Time Management Modes
- Clock mode: Based on available time (minutes/hours)
- Compass mode: Based on goal orientation (objectives/priorities)
Pomodoro Technique
- Time management technique using 25-minute work periods followed by 5-minute breaks.
Time Blocking
- Planning important tasks first, followed by urgent tasks.
- Creating a weekly schedule.
- Assigning start and end times for tasks.
Task List
- Avoid to-do lists that don't define priorities, have no completion date, or lack context. Instead, focus on important tasks.
Urgency vs. Importance
- Urgent tasks require immediate attention.
- Important tasks have high long-term impact.
- Focus on tasks that are both urgent and important.
- Schedule important but not urgent tasks.
- Delegate tasks that are urgent but not important.
- Eliminate tasks that are neither urgent nor important.
Procrastination
- Delaying tasks due to dislike, overwhelm, or challenges.
- Tips to overcome procrastination: Prioritize, use time blocking, minimize distractions, set deadlines, tackle difficult tasks first.
Productivity
- Efficiency in using time and resources to achieve goals.
- Proper organization leads to reduced stress and better focus.
- Efficient planning and adaptability are key.
- Goal-oriented actions, decision-making, and a positive attitude contribute.
Communication
- Visual learners, auditory learners, and kinesthetic learners.
- Effective communication: Generate interest, be comprehensible, be credible, move to action.
- Effective presentation phases: Preparation, staging, and evaluation.
- Understand audience and tailor presentation content/style accordingly.
Non-verbal Communication
- 93% of communication is non-verbal.
- Speaker impact on audience is determined by the Rule of 3 Vs (55% non-verbal language; 38% vocalization; 7% words).
Personality Styles
- Promoters: Creative, energetic.
- Sustainers: Good atmosphere creators, optimistic and patient.
- Analytical: Precise, detail-oriented, credible.
- Controller: Goal-oriented , dominant.
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