17 Questions
Which one of these is the most correct?
Your objectives and how you can be an asset for the company
Why does the candidate want to join the company?
All of the above
What is the candidate's favorite job in IT?
The one they applied for in the company
What information should be shared about family background and dependents during a job interview?
The number of dependents
What can the candidate offer to the company?
All of the above
What is the candidate's opinion about the company's leadership?
The company has the most generous leadership
What is the candidate's motivation for joining the company?
To grow the company
What is the candidate's favorite site in IT?
The site they applied for in the company
What can the candidate gain from joining the company?
All of the above
What is the procedure for resolving a slow browsing issue?
Clear the internet cache
How would you remotely resolve a user's forgotten password?
Reset the password from the server
What is the process for installing a printer for a new user?
Add the new user to the printer group
How is a laptop build done?
Install the operating system and required software
What happens when a ticket is resolved on time?
The ticket is closed and the issue is resolved
What is SolarWinds?
A company providing cyber security tools
What is the role of Fortray Global Services?
Providing global services
What should you do when answering the question about your daily life at your job place?
Introduce yourself and your educational background
41. "Ticket Escalation and Resolution: What's Next?" - Test your knowledge on what to do after escalating a ticket and waiting for its resolution. Explore the correct actions to take when a ticket is resolved on time. 4
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