Book Chapter 4
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Questions and Answers

What is the reason President Bartlett's Chief of Staff confronts him?

  • The President's approval rating was low
  • The President was too timid to voice his opinions
  • The President was not watching good shows on Netflix
  • The President was not pursuing critical policies and legislation (correct)
  • What did Leo, the Chief of Staff, say about the President's fear of political consequences?

  • He said it was a sign of weakness (correct)
  • He said it was understandable given the circumstances
  • He said it was a good thing for the President to be cautious
  • He said it was a common trait among politicians
  • What is the President's initial reaction to Leo's confrontation?

  • He immediately takes the gloves off to pursue his goals
  • He fires Leo for insubordination
  • He denies Leo's claims and continues his current approach (correct)
  • He agrees with Leo but decides not to act on it
  • What is the main message about leadership?

    <p>Leaders should pursue a vision and strategy even if it's difficult and uncomfortable</p> Signup and view all the answers

    What was the turning point for the series according to the author?

    <p>When the president decided to pursue his agenda more forcefully</p> Signup and view all the answers

    What is the importance of speaking truth to power according to the author?

    <p>It can help leaders make better decisions</p> Signup and view all the answers

    What is the benefit of being a leader who pursues a difficult agenda according to the author?

    <p>It will earn the respect of those who oppose the leader</p> Signup and view all the answers

    According to historian Doris Kearns Goodwin, what was Lincoln's approach to selecting his cabinet members?

    <p>He selected them based on their intellect and abilities</p> Signup and view all the answers

    What is the key to understanding the complexity and intricacies of most organizational and community problems, according to the text?

    <p>Constructive conflict and debate</p> Signup and view all the answers

    What is the importance of managing conflict and debate effectively as a leader, according to the text?

    <p>To make it clear that the boss has the right to make the decisions</p> Signup and view all the answers

    What was William Seward's initial opinion of Lincoln, according to Donald T. Phillips' book Lincoln on Leadership?

    <p>He thought Lincoln was totally unqualified</p> Signup and view all the answers

    Who did Abraham Lincoln select for his cabinet?

    <p>Individuals of different strengths, backgrounds, and political persuasions, and those who were perhaps more intelligent or accomplished than he was</p> Signup and view all the answers

    What was Abraham Lincoln's strategic decision in selecting his cabinet?

    <p>To select a team of political rivals to help lead the nation through its most difficult period</p> Signup and view all the answers

    What would have been the result of Abraham Lincoln surrounding himself with those with whom he agreed and felt most comfortable?

    <p>He would have risked the loss of critical insight, experience, and political assets that would help him accomplish his vision for the nation</p> Signup and view all the answers

    What is a key trait of successful teams?

    <p>They are made up of individuals with diverse backgrounds and ideas</p> Signup and view all the answers

    What does the author believe good leaders should do when faced with an issue or problem?

    <p>Defer to those who are uniquely qualified to understand the issue or problem</p> Signup and view all the answers

    How should leaders handle proposals and ideas that are presented to them?

    <p>Encourage honest debate and consider the merits of arguments on both sides</p> Signup and view all the answers

    What was Lincoln's strategic approach to building his team, according to the text?

    <p>Surround himself with personal and political rivals</p> Signup and view all the answers

    What did Lincoln do to convince Seward to stay in his cabinet?

    <p>Lincoln appealed to Seward's sense of duty and self-worth</p> Signup and view all the answers

    What is the key to coming up with innovative and effective solutions according to the author?

    <p>Having a diverse team with different perspectives</p> Signup and view all the answers

    What does Orange County Sheriff Sandra Hutchens do to encourage honest opinions from her team?

    <p>She waits to weigh in on an issue</p> Signup and view all the answers

    What is the danger of a leader who does not genuinely want to hear differing views?

    <p>The leader's mind will be made up too quickly</p> Signup and view all the answers

    Who did Lincoln deliberately avoid surrounding himself with in his cabinet?

    <p>Those who were his close friends</p> Signup and view all the answers

    Who did Lincoln appoint as War Secretary and trust, but also consult with and seek military advice from Montgomery Blair, his Postmaster General?

    <p>Montgomery Blair</p> Signup and view all the answers

    How did Lincoln treat the members of his Cabinet?

    <p>With unvarying candor, respect, and kindness</p> Signup and view all the answers

    What was the President's approach to important questions in his discussions with his Cabinet members?

    <p>He always had the final say</p> Signup and view all the answers

    According to the author, what is the key to motivating people to do great work?

    <p>Recognition and support</p> Signup and view all the answers

    What does the author believe is the most important factor in assigning critical projects to team members?

    <p>Giving them enough information about the project</p> Signup and view all the answers

    What does the author suggest is the best way to encourage people to perform miracles?

    <p>Treating them with dignity and respect</p> Signup and view all the answers

    What is one of Dan Ariely's findings about motivation, according to the text?

    <p>Challenging assignments and feedback are effective ways to increase motivation</p> Signup and view all the answers

    What is the benefit of linking employees' work to the community, according to the text?

    <p>It increases employees' intrinsic motivation and sense of purpose</p> Signup and view all the answers

    What is the importance of communication from the boss, according to the text?

    <p>It helps motivate employees by showing appreciation and value for their work</p> Signup and view all the answers

    What is the danger of relying solely on cash bonuses for motivation, according to the text?

    <p>Employees may become too focused on the bonus and neglect other important aspects of their work</p> Signup and view all the answers

    Why is it important for leaders to continually reinforce the cause and effect link between good, strategic leadership and police work?

    <p>To motivate employees to work hard and do the right thing</p> Signup and view all the answers

    What is the author's opinion on the importance of explaining the connection between good, strategic leadership and police work?

    <p>It needs to be explained frequently enough to engrain the idea in everyone's minds</p> Signup and view all the answers

    What is the author's view on how to motivate employees to work hard and do the right thing?

    <p>By frequently reminding employees of the cause and effect link between good, strategic leadership and police work</p> Signup and view all the answers

    What is the main message about integrity in the text?

    <p>Integrity is the foundation for success at work and home.</p> Signup and view all the answers

    What is the consequence of lacking integrity, according to the text?

    <p>A bitter brew, poisonous meal, and atrocious flavor.</p> Signup and view all the answers

    What is the author's advice for achieving integrity?

    <p>Be constructively honest and committed to doing the right thing.</p> Signup and view all the answers

    What is the author's advice to employees who work for a boss that demands blind loyalty or prefers soft-shoe rather than the truth?

    <p>Engage in a meaningful discussion regarding the merits of operating under the right assumptions when making decisions</p> Signup and view all the answers

    What does the author suggest employees do when they are constructively honest with their boss but face retribution or dismissal of their input?

    <p>Reevaluate whether this is the place for them</p> Signup and view all the answers

    What does the author insist employees follow any criticism with?

    <p>Thoughtful suggestions regarding the issues at hand</p> Signup and view all the answers

    What does the author do to reward employees that are upfront and honest about critical organizational issues?

    <p>Follows through by rewarding them</p> Signup and view all the answers

    What is the 'rule of three' in the police department's civil service process?

    <p>A process where the police chief can promote any of the top three candidates</p> Signup and view all the answers

    What did the author tell the police chief during the final interview for the promotion to lieutenant?

    <p>That he would always give him the unvarnished truth</p> Signup and view all the answers

    What is the author's opinion on blind loyalty in the workplace?

    <p>It sets the stage for organizational dysfunction and loss of credibility</p> Signup and view all the answers

    What did the author learn from working with the relentless officer mentioned in the text?

    <p>How to treat suspects with respect</p> Signup and view all the answers

    What was the approach to loyalty that the author and Dan agreed on when they were a captain and lieutenant, respectively?

    <p>Blind loyalty was foolish</p> Signup and view all the answers

    What was the CEO's mistake in deciding on a pricing strategy for their product, according to the text?

    <p>All of the above</p> Signup and view all the answers

    What is the foundation for loyalty, according to the text?

    <p>Trust</p> Signup and view all the answers

    What is the author's view on the importance of integrity in decision-making?

    <p>It is essential for personal and professional relationships.</p> Signup and view all the answers

    What does the author suggest is the best way for leaders to handle critical decisions?

    <p>Get feedback from stakeholders before making decisions.</p> Signup and view all the answers

    What is the author's opinion on employees who provide constructive criticism to their bosses?

    <p>They are the most talented and loyal employees.</p> Signup and view all the answers

    What is the danger of making decisions without input from stakeholders, according to the text?

    <p>It can doom a project or initiative before it is even implemented.</p> Signup and view all the answers

    What is the author's opinion on personal loyalty to a boss?

    <p>Personal loyalty is fine as long as it doesn't conflict with the organization's best interest.</p> Signup and view all the answers

    What should you do if you can't work with your boss and a transfer is not an option, according to the text?

    <p>Make it clear that you can't work that way and negotiate a mutual understanding.</p> Signup and view all the answers

    What is the danger of failing to stand up for what's right, according to the text?

    <p>You may lose the trust of the rank and file and ultimately the community you serve.</p> Signup and view all the answers

    What does the author suggest is the line in the sand when it comes to carrying out your boss's directives, according to the text?

    <p>The boss's directives should only be followed if they are legal, moral, and ethical.</p> Signup and view all the answers

    What is the relationship between leadership and management?

    <p>They complement each other and build on skills and competencies</p> Signup and view all the answers

    What did Steve Jobs say about the role of management in bringing a great idea to fruition?

    <p>A great idea is 90 percent of the work, and management is not necessary</p> Signup and view all the answers

    What was Lincoln's approach to compensating for his weaknesses or lack of political clout?

    <p>He sought a team that could compensate for his weaknesses or lack of political clout</p> Signup and view all the answers

    What is the main focus of Project Oxygen?

    <p>To find out what makes a good manager</p> Signup and view all the answers

    What did Google do to ensure that they used the findings of Project Oxygen in practical, measurable ways?

    <p>They spent tremendous resources and time</p> Signup and view all the answers

    What is the key issue when it comes to managers, according to the text?

    <p>How organizations can ensure that all teams have good managers</p> Signup and view all the answers

    What is the key to successful project management, according to the text?

    <p>Admitting mistakes and fixing them quickly</p> Signup and view all the answers

    What does the author suggest is the best way to manage expectations for a project?

    <p>Set realistic expectations and work hard to surpass them</p> Signup and view all the answers

    What is the danger of botched government projects, according to the text?

    <p>They cost government agencies more than money and erode public confidence in governmental organizations</p> Signup and view all the answers

    What is the author's opinion on the importance of competence in management and leadership?

    <p>Strive to be a competent manager and a great leader because they aren't mutually exclusive</p> Signup and view all the answers

    What is the author's opinion on the importance of competence in leadership?

    <p>It is equally important as charisma and vision.</p> Signup and view all the answers

    What is the Los Angeles Times article about?

    <p>Obama's lack of management skills</p> Signup and view all the answers

    What does the author suggest police agencies should do to develop good managers who can become great leaders?

    <p>Mentor, educate, train, and expose managers to different jobs</p> Signup and view all the answers

    What does the author suggest is the key to Apple's tremendous product line?

    <p>Attention to details</p> Signup and view all the answers

    What is the military's leadership program that rotates individuals through commands after a certain period called?

    <p>Job rotation program</p> Signup and view all the answers

    What is the difference between leadership and management, according to the article mentioned in the text?

    <p>Leadership is about strategic issues, while management is about tactical issues</p> Signup and view all the answers

    What is the benefit of having individuals develop a broad set of competencies, according to the text?

    <p>Ensuring a solid succession of command plan</p> Signup and view all the answers

    What is the example used in the text to illustrate the idea that leadership and management skills are universal in nature?

    <p>Alan Mullally turning around Ford without government assistance</p> Signup and view all the answers

    What was the goal of Google's Project Oxygen?

    <p>To develop a list of key factors that make a great manager</p> Signup and view all the answers

    What was the result of Google's Project Oxygen?

    <p>A significant short-term improvement in the quality of management</p> Signup and view all the answers

    What are some qualities that make a good manager, according to Google's Project Oxygen?

    <p>Being results-oriented and productive</p> Signup and view all the answers

    Why is it uncommon for police agencies to bring in a top leader from another industry to lead an agency?

    <p>Police work has a unique workplace environment, culture, and politics</p> Signup and view all the answers

    What is the long-term effect of a broken organizational culture, according to Morgen Witzel's book?

    <p>Decreased employee morale</p> Signup and view all the answers

    What is the danger of dismissing one of the three equal parts of leadership, competence, and integrity?

    <p>It could make the organization vulnerable to fatal flaws</p> Signup and view all the answers

    What is the author's advice to organizations that do not have a great leader who is also a great manager?

    <p>Surround leaders with competent managers</p> Signup and view all the answers

    What is the danger of having incompetent managers in an organization, according to the text?

    <p>It could destroy the organization</p> Signup and view all the answers

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