Book Chapter 4

What is the reason President Bartlett's Chief of Staff confronts him?

The President's approval rating was low
The President was too timid to voice his opinions
The President was not watching good shows on Netflix
The President was not pursuing critical policies and legislation (correct)

What did Leo, the Chief of Staff, say about the President's fear of political consequences?

He said it was a sign of weakness (correct)
He said it was understandable given the circumstances
He said it was a good thing for the President to be cautious
He said it was a common trait among politicians

What is the President's initial reaction to Leo's confrontation?

He immediately takes the gloves off to pursue his goals
He fires Leo for insubordination
He denies Leo's claims and continues his current approach (correct)
He agrees with Leo but decides not to act on it

What is the main message about leadership?

Leaders should pursue a vision and strategy even if it's difficult and uncomfortable (C) Signup and view all the answers

What was the turning point for the series according to the author?

When the president decided to pursue his agenda more forcefully (A) Signup and view all the answers

What is the importance of speaking truth to power according to the author?

It can help leaders make better decisions (C) Signup and view all the answers

What is the benefit of being a leader who pursues a difficult agenda according to the author?

It will earn the respect of those who oppose the leader (D) Signup and view all the answers

According to historian Doris Kearns Goodwin, what was Lincoln's approach to selecting his cabinet members?

He selected them based on their intellect and abilities (B) Signup and view all the answers

What is the key to understanding the complexity and intricacies of most organizational and community problems, according to the text?

Constructive conflict and debate (D) Signup and view all the answers

What is the importance of managing conflict and debate effectively as a leader, according to the text?

To make it clear that the boss has the right to make the decisions (B) Signup and view all the answers

What was William Seward's initial opinion of Lincoln, according to Donald T. Phillips' book Lincoln on Leadership?

He thought Lincoln was totally unqualified (B) Signup and view all the answers

Who did Abraham Lincoln select for his cabinet?

Individuals of different strengths, backgrounds, and political persuasions, and those who were perhaps more intelligent or accomplished than he was (A) Signup and view all the answers

What was Abraham Lincoln's strategic decision in selecting his cabinet?

To select a team of political rivals to help lead the nation through its most difficult period (C) Signup and view all the answers

What would have been the result of Abraham Lincoln surrounding himself with those with whom he agreed and felt most comfortable?

He would have risked the loss of critical insight, experience, and political assets that would help him accomplish his vision for the nation (B) Signup and view all the answers

What is a key trait of successful teams?

They are made up of individuals with diverse backgrounds and ideas (D) Signup and view all the answers

What does the author believe good leaders should do when faced with an issue or problem?

Defer to those who are uniquely qualified to understand the issue or problem (B) Signup and view all the answers

How should leaders handle proposals and ideas that are presented to them?

Encourage honest debate and consider the merits of arguments on both sides (A) Signup and view all the answers

What was Lincoln's strategic approach to building his team, according to the text?

Surround himself with personal and political rivals (D) Signup and view all the answers

What did Lincoln do to convince Seward to stay in his cabinet?

Lincoln appealed to Seward's sense of duty and self-worth (C) Signup and view all the answers

What is the key to coming up with innovative and effective solutions according to the author?

Having a diverse team with different perspectives (C) Signup and view all the answers

What does Orange County Sheriff Sandra Hutchens do to encourage honest opinions from her team?

She waits to weigh in on an issue (C) Signup and view all the answers

What is the danger of a leader who does not genuinely want to hear differing views?

The leader's mind will be made up too quickly (B) Signup and view all the answers

Who did Lincoln deliberately avoid surrounding himself with in his cabinet?

Those who were his close friends (A) Signup and view all the answers

Who did Lincoln appoint as War Secretary and trust, but also consult with and seek military advice from Montgomery Blair, his Postmaster General?

Montgomery Blair (C) Signup and view all the answers

How did Lincoln treat the members of his Cabinet?

With unvarying candor, respect, and kindness (C) Signup and view all the answers

What was the President's approach to important questions in his discussions with his Cabinet members?

He always had the final say (C) Signup and view all the answers

According to the author, what is the key to motivating people to do great work?

Recognition and support (B) Signup and view all the answers

What does the author believe is the most important factor in assigning critical projects to team members?

Giving them enough information about the project (A) Signup and view all the answers

What does the author suggest is the best way to encourage people to perform miracles?

Treating them with dignity and respect (A) Signup and view all the answers

What is one of Dan Ariely's findings about motivation, according to the text?

Challenging assignments and feedback are effective ways to increase motivation (C) Signup and view all the answers

What is the benefit of linking employees' work to the community, according to the text?

It increases employees' intrinsic motivation and sense of purpose (C) Signup and view all the answers

What is the importance of communication from the boss, according to the text?

It helps motivate employees by showing appreciation and value for their work (C) Signup and view all the answers

What is the danger of relying solely on cash bonuses for motivation, according to the text?

Employees may become too focused on the bonus and neglect other important aspects of their work (B) Signup and view all the answers

Why is it important for leaders to continually reinforce the cause and effect link between good, strategic leadership and police work?

To motivate employees to work hard and do the right thing (C) Signup and view all the answers

What is the author's opinion on the importance of explaining the connection between good, strategic leadership and police work?

It needs to be explained frequently enough to engrain the idea in everyone's minds (A) Signup and view all the answers

What is the author's view on how to motivate employees to work hard and do the right thing?

By frequently reminding employees of the cause and effect link between good, strategic leadership and police work (C) Signup and view all the answers

What is the main message about integrity in the text?

Integrity is the foundation for success at work and home. (A) Signup and view all the answers

What is the consequence of lacking integrity, according to the text?

A bitter brew, poisonous meal, and atrocious flavor. (C) Signup and view all the answers

What is the author's advice for achieving integrity?

Be constructively honest and committed to doing the right thing. (A) Signup and view all the answers

What is the author's advice to employees who work for a boss that demands blind loyalty or prefers soft-shoe rather than the truth?

Engage in a meaningful discussion regarding the merits of operating under the right assumptions when making decisions (D) Signup and view all the answers

What does the author suggest employees do when they are constructively honest with their boss but face retribution or dismissal of their input?

Reevaluate whether this is the place for them (D) Signup and view all the answers

What does the author insist employees follow any criticism with?

Thoughtful suggestions regarding the issues at hand (A) Signup and view all the answers

What does the author do to reward employees that are upfront and honest about critical organizational issues?

Follows through by rewarding them (A) Signup and view all the answers

What is the 'rule of three' in the police department's civil service process?

A process where the police chief can promote any of the top three candidates (A) Signup and view all the answers

What did the author tell the police chief during the final interview for the promotion to lieutenant?

That he would always give him the unvarnished truth (B) Signup and view all the answers

What is the author's opinion on blind loyalty in the workplace?

It sets the stage for organizational dysfunction and loss of credibility (A) Signup and view all the answers

What did the author learn from working with the relentless officer mentioned in the text?

How to treat suspects with respect (A) Signup and view all the answers

What was the approach to loyalty that the author and Dan agreed on when they were a captain and lieutenant, respectively?

Blind loyalty was foolish (D) Signup and view all the answers

What was the CEO's mistake in deciding on a pricing strategy for their product, according to the text?

All of the above (D) Signup and view all the answers

What is the foundation for loyalty, according to the text?

Trust (C) Signup and view all the answers

What is the author's view on the importance of integrity in decision-making?

It is essential for personal and professional relationships. (B) Signup and view all the answers

What does the author suggest is the best way for leaders to handle critical decisions?

Get feedback from stakeholders before making decisions. (D) Signup and view all the answers

What is the author's opinion on employees who provide constructive criticism to their bosses?

They are the most talented and loyal employees. (A) Signup and view all the answers

What is the danger of making decisions without input from stakeholders, according to the text?

It can doom a project or initiative before it is even implemented. (C) Signup and view all the answers

What is the author's opinion on personal loyalty to a boss?

Personal loyalty is fine as long as it doesn't conflict with the organization's best interest. (D) Signup and view all the answers

What should you do if you can't work with your boss and a transfer is not an option, according to the text?

Make it clear that you can't work that way and negotiate a mutual understanding. (A) Signup and view all the answers

What is the danger of failing to stand up for what's right, according to the text?

You may lose the trust of the rank and file and ultimately the community you serve. (D) Signup and view all the answers

What does the author suggest is the line in the sand when it comes to carrying out your boss's directives, according to the text?

The boss's directives should only be followed if they are legal, moral, and ethical. (B) Signup and view all the answers

What is the relationship between leadership and management?

They complement each other and build on skills and competencies (B) Signup and view all the answers

What did Steve Jobs say about the role of management in bringing a great idea to fruition?

A great idea is 90 percent of the work, and management is not necessary (B) Signup and view all the answers

What was Lincoln's approach to compensating for his weaknesses or lack of political clout?

He sought a team that could compensate for his weaknesses or lack of political clout (C) Signup and view all the answers

What is the main focus of Project Oxygen?

To find out what makes a good manager (B) Signup and view all the answers

What did Google do to ensure that they used the findings of Project Oxygen in practical, measurable ways?

They spent tremendous resources and time (A) Signup and view all the answers

What is the key issue when it comes to managers, according to the text?

How organizations can ensure that all teams have good managers (C) Signup and view all the answers

What is the key to successful project management, according to the text?

Admitting mistakes and fixing them quickly (D) Signup and view all the answers

What does the author suggest is the best way to manage expectations for a project?

Set realistic expectations and work hard to surpass them (D) Signup and view all the answers

What is the danger of botched government projects, according to the text?

They cost government agencies more than money and erode public confidence in governmental organizations (C) Signup and view all the answers

What is the author's opinion on the importance of competence in management and leadership?

Strive to be a competent manager and a great leader because they aren't mutually exclusive (A) Signup and view all the answers

What is the author's opinion on the importance of competence in leadership?

It is equally important as charisma and vision. (D) Signup and view all the answers

What is the Los Angeles Times article about?

Obama's lack of management skills (D) Signup and view all the answers

What does the author suggest police agencies should do to develop good managers who can become great leaders?

Mentor, educate, train, and expose managers to different jobs (C) Signup and view all the answers

What does the author suggest is the key to Apple's tremendous product line?

Attention to details (A) Signup and view all the answers

What is the military's leadership program that rotates individuals through commands after a certain period called?

Job rotation program (C) Signup and view all the answers

What is the difference between leadership and management, according to the article mentioned in the text?

Leadership is about strategic issues, while management is about tactical issues (D) Signup and view all the answers

What is the benefit of having individuals develop a broad set of competencies, according to the text?

Ensuring a solid succession of command plan (D) Signup and view all the answers

What is the example used in the text to illustrate the idea that leadership and management skills are universal in nature?

Alan Mullally turning around Ford without government assistance (C) Signup and view all the answers

What was the goal of Google's Project Oxygen?

To develop a list of key factors that make a great manager (C) Signup and view all the answers

What was the result of Google's Project Oxygen?

A significant short-term improvement in the quality of management (C) Signup and view all the answers

What are some qualities that make a good manager, according to Google's Project Oxygen?

Being results-oriented and productive (C) Signup and view all the answers

Why is it uncommon for police agencies to bring in a top leader from another industry to lead an agency?

Police work has a unique workplace environment, culture, and politics (A) Signup and view all the answers

What is the long-term effect of a broken organizational culture, according to Morgen Witzel's book?

Decreased employee morale (A) Signup and view all the answers

What is the danger of dismissing one of the three equal parts of leadership, competence, and integrity?

It could make the organization vulnerable to fatal flaws (D) Signup and view all the answers

What is the author's advice to organizations that do not have a great leader who is also a great manager?

Surround leaders with competent managers (A) Signup and view all the answers

What is the danger of having incompetent managers in an organization, according to the text?

It could destroy the organization (D) Signup and view all the answers