84 Questions
What is the reason President Bartlett's Chief of Staff confronts him?
The President was not pursuing critical policies and legislation
What did Leo, the Chief of Staff, say about the President's fear of political consequences?
He said it was a sign of weakness
What is the President's initial reaction to Leo's confrontation?
He denies Leo's claims and continues his current approach
What is the main message about leadership?
Leaders should pursue a vision and strategy even if it's difficult and uncomfortable
What was the turning point for the series according to the author?
When the president decided to pursue his agenda more forcefully
What is the importance of speaking truth to power according to the author?
It can help leaders make better decisions
What is the benefit of being a leader who pursues a difficult agenda according to the author?
It will earn the respect of those who oppose the leader
According to historian Doris Kearns Goodwin, what was Lincoln's approach to selecting his cabinet members?
He selected them based on their intellect and abilities
What is the key to understanding the complexity and intricacies of most organizational and community problems, according to the text?
Constructive conflict and debate
What is the importance of managing conflict and debate effectively as a leader, according to the text?
To make it clear that the boss has the right to make the decisions
What was William Seward's initial opinion of Lincoln, according to Donald T. Phillips' book Lincoln on Leadership?
He thought Lincoln was totally unqualified
Who did Abraham Lincoln select for his cabinet?
Individuals of different strengths, backgrounds, and political persuasions, and those who were perhaps more intelligent or accomplished than he was
What was Abraham Lincoln's strategic decision in selecting his cabinet?
To select a team of political rivals to help lead the nation through its most difficult period
What would have been the result of Abraham Lincoln surrounding himself with those with whom he agreed and felt most comfortable?
He would have risked the loss of critical insight, experience, and political assets that would help him accomplish his vision for the nation
What is a key trait of successful teams?
They are made up of individuals with diverse backgrounds and ideas
What does the author believe good leaders should do when faced with an issue or problem?
Defer to those who are uniquely qualified to understand the issue or problem
How should leaders handle proposals and ideas that are presented to them?
Encourage honest debate and consider the merits of arguments on both sides
What was Lincoln's strategic approach to building his team, according to the text?
Surround himself with personal and political rivals
What did Lincoln do to convince Seward to stay in his cabinet?
Lincoln appealed to Seward's sense of duty and self-worth
What is the key to coming up with innovative and effective solutions according to the author?
Having a diverse team with different perspectives
What does Orange County Sheriff Sandra Hutchens do to encourage honest opinions from her team?
She waits to weigh in on an issue
What is the danger of a leader who does not genuinely want to hear differing views?
The leader's mind will be made up too quickly
Who did Lincoln deliberately avoid surrounding himself with in his cabinet?
Those who were his close friends
Who did Lincoln appoint as War Secretary and trust, but also consult with and seek military advice from Montgomery Blair, his Postmaster General?
Montgomery Blair
How did Lincoln treat the members of his Cabinet?
With unvarying candor, respect, and kindness
What was the President's approach to important questions in his discussions with his Cabinet members?
He always had the final say
According to the author, what is the key to motivating people to do great work?
Recognition and support
What does the author believe is the most important factor in assigning critical projects to team members?
Giving them enough information about the project
What does the author suggest is the best way to encourage people to perform miracles?
Treating them with dignity and respect
What is one of Dan Ariely's findings about motivation, according to the text?
Challenging assignments and feedback are effective ways to increase motivation
What is the benefit of linking employees' work to the community, according to the text?
It increases employees' intrinsic motivation and sense of purpose
What is the importance of communication from the boss, according to the text?
It helps motivate employees by showing appreciation and value for their work
What is the danger of relying solely on cash bonuses for motivation, according to the text?
Employees may become too focused on the bonus and neglect other important aspects of their work
Why is it important for leaders to continually reinforce the cause and effect link between good, strategic leadership and police work?
To motivate employees to work hard and do the right thing
What is the author's opinion on the importance of explaining the connection between good, strategic leadership and police work?
It needs to be explained frequently enough to engrain the idea in everyone's minds
What is the author's view on how to motivate employees to work hard and do the right thing?
By frequently reminding employees of the cause and effect link between good, strategic leadership and police work
What is the main message about integrity in the text?
Integrity is the foundation for success at work and home.
What is the consequence of lacking integrity, according to the text?
A bitter brew, poisonous meal, and atrocious flavor.
What is the author's advice for achieving integrity?
Be constructively honest and committed to doing the right thing.
What is the author's advice to employees who work for a boss that demands blind loyalty or prefers soft-shoe rather than the truth?
Engage in a meaningful discussion regarding the merits of operating under the right assumptions when making decisions
What does the author suggest employees do when they are constructively honest with their boss but face retribution or dismissal of their input?
Reevaluate whether this is the place for them
What does the author insist employees follow any criticism with?
Thoughtful suggestions regarding the issues at hand
What does the author do to reward employees that are upfront and honest about critical organizational issues?
Follows through by rewarding them
What is the 'rule of three' in the police department's civil service process?
A process where the police chief can promote any of the top three candidates
What did the author tell the police chief during the final interview for the promotion to lieutenant?
That he would always give him the unvarnished truth
What is the author's opinion on blind loyalty in the workplace?
It sets the stage for organizational dysfunction and loss of credibility
What did the author learn from working with the relentless officer mentioned in the text?
How to treat suspects with respect
What was the approach to loyalty that the author and Dan agreed on when they were a captain and lieutenant, respectively?
Blind loyalty was foolish
What was the CEO's mistake in deciding on a pricing strategy for their product, according to the text?
All of the above
What is the foundation for loyalty, according to the text?
Trust
What is the author's view on the importance of integrity in decision-making?
It is essential for personal and professional relationships.
What does the author suggest is the best way for leaders to handle critical decisions?
Get feedback from stakeholders before making decisions.
What is the author's opinion on employees who provide constructive criticism to their bosses?
They are the most talented and loyal employees.
What is the danger of making decisions without input from stakeholders, according to the text?
It can doom a project or initiative before it is even implemented.
What is the author's opinion on personal loyalty to a boss?
Personal loyalty is fine as long as it doesn't conflict with the organization's best interest.
What should you do if you can't work with your boss and a transfer is not an option, according to the text?
Make it clear that you can't work that way and negotiate a mutual understanding.
What is the danger of failing to stand up for what's right, according to the text?
You may lose the trust of the rank and file and ultimately the community you serve.
What does the author suggest is the line in the sand when it comes to carrying out your boss's directives, according to the text?
The boss's directives should only be followed if they are legal, moral, and ethical.
What is the relationship between leadership and management?
They complement each other and build on skills and competencies
What did Steve Jobs say about the role of management in bringing a great idea to fruition?
A great idea is 90 percent of the work, and management is not necessary
What was Lincoln's approach to compensating for his weaknesses or lack of political clout?
He sought a team that could compensate for his weaknesses or lack of political clout
What is the main focus of Project Oxygen?
To find out what makes a good manager
What did Google do to ensure that they used the findings of Project Oxygen in practical, measurable ways?
They spent tremendous resources and time
What is the key issue when it comes to managers, according to the text?
How organizations can ensure that all teams have good managers
What is the key to successful project management, according to the text?
Admitting mistakes and fixing them quickly
What does the author suggest is the best way to manage expectations for a project?
Set realistic expectations and work hard to surpass them
What is the danger of botched government projects, according to the text?
They cost government agencies more than money and erode public confidence in governmental organizations
What is the author's opinion on the importance of competence in management and leadership?
Strive to be a competent manager and a great leader because they aren't mutually exclusive
What is the author's opinion on the importance of competence in leadership?
It is equally important as charisma and vision.
What is the Los Angeles Times article about?
Obama's lack of management skills
What does the author suggest police agencies should do to develop good managers who can become great leaders?
Mentor, educate, train, and expose managers to different jobs
What does the author suggest is the key to Apple's tremendous product line?
Attention to details
What is the military's leadership program that rotates individuals through commands after a certain period called?
Job rotation program
What is the difference between leadership and management, according to the article mentioned in the text?
Leadership is about strategic issues, while management is about tactical issues
What is the benefit of having individuals develop a broad set of competencies, according to the text?
Ensuring a solid succession of command plan
What is the example used in the text to illustrate the idea that leadership and management skills are universal in nature?
Alan Mullally turning around Ford without government assistance
What was the goal of Google's Project Oxygen?
To develop a list of key factors that make a great manager
What was the result of Google's Project Oxygen?
A significant short-term improvement in the quality of management
What are some qualities that make a good manager, according to Google's Project Oxygen?
Being results-oriented and productive
Why is it uncommon for police agencies to bring in a top leader from another industry to lead an agency?
Police work has a unique workplace environment, culture, and politics
What is the long-term effect of a broken organizational culture, according to Morgen Witzel's book?
Decreased employee morale
What is the danger of dismissing one of the three equal parts of leadership, competence, and integrity?
It could make the organization vulnerable to fatal flaws
What is the author's advice to organizations that do not have a great leader who is also a great manager?
Surround leaders with competent managers
What is the danger of having incompetent managers in an organization, according to the text?
It could destroy the organization
Test your knowledge on a pivotal moment in The West Wing where the Chief of Staff confronts the President over his fear of political consequences. Explore the initial reaction of the President, the main message about leadership, and the turning point for the series according to the author.
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