The Power of Words and Their Meanings
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Questions and Answers

Which of the following is NOT a key behavior in being assertive?

  • Ignore the other person's response (correct)
  • Paraphrase content and feelings
  • Disclose your feelings
  • Describe how you view the situation

    • An apology is a request for forgiveness without admitting an error.

    False

    What is an important method to sustain a conversation?

    Ask open-ended questions

    To be assertive, one must ________ their feelings to build empathy.

    <p>disclose</p> Signup and view all the answers

    Match each behavior to its description in assertiveness:

    <p>Describe = View the situation without prejudgment Disclose = Share your feelings Identify Effects = Recognize the impact of the other’s actions Be Silent = Wait for the other to respond</p> Signup and view all the answers

    What is the denotative meaning of the word 'school'?

    <p>An institution for the instruction of children</p> Signup and view all the answers

    Concrete words can only be experienced with our senses.

    <p>True</p> Signup and view all the answers

    What is a symbol in the context of language?

    <p>A word, sound, or visual image that represents something else.</p> Signup and view all the answers

    The connotative meaning of a word conveys feelings and personal __________ associated with that word.

    <p>association</p> Signup and view all the answers

    Match the terms with their correct definitions:

    <p>Denotative Meaning = Literal definition of a word Connotative Meaning = Feelings associated with a word Concrete Language = Language that can be experienced through senses Abstract Language = Language that cannot be sensed directly</p> Signup and view all the answers

    Which of the following best illustrates a 'powerless' speech?

    <p>Can you um… take the trash out maybe?</p> Signup and view all the answers

    Words do not influence our thoughts or actions.

    <p>False</p> Signup and view all the answers

    How do words create perceptions?

    <p>Words help name and label experiences, shaping how we perceive the world.</p> Signup and view all the answers

    What term is used to describe informal words used by a community of people?

    <p>Slang</p> Signup and view all the answers

    Jargon is a specialized language that is understood only by members of a specific group.

    <p>True</p> Signup and view all the answers

    What is one way to describe your feelings rather than evaluate your behavior in communication?

    <p>Use 'I' statements instead of 'YOU'.</p> Signup and view all the answers

    Hate speech is defined as ______ or threatening speech or writing that expresses prejudice.

    <p>abusive</p> Signup and view all the answers

    Match the following communication strategies with their descriptions:

    <p>Empathize = Understand the feelings of others Be Genuine = Seek to be yourself without hidden agendas Avoid control = Work through problems together Present as Equal = Convey mutual respect and support</p> Signup and view all the answers

    Which of the following is NOT a recommended communication strategy?

    <p>Use abstract language</p> Signup and view all the answers

    It is recommended to use sexist language when discussing topics relevant to both sexes.

    <p>False</p> Signup and view all the answers

    What is the key to being flexible in communication?

    <p>Allow others to express their points of view.</p> Signup and view all the answers

    What does linguistic determinism imply?

    <p>Words influence thoughts and perceptions.</p> Signup and view all the answers

    The use of euphemisms can positively impact relationships.

    <p>True</p> Signup and view all the answers

    Name one example of confusion that can arise due to bypassing.

    <p>Using 'That's so gay!' to express excitement.</p> Signup and view all the answers

    When language is vague, it can cause __________ and confusion.

    <p>frustration</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Bypassing = Confusion due to different meanings of the same words Malapropism = Confusion caused by using similar-sounding words incorrectly Euphemism = A mild or indirect word substitution for something unpleasant Linguistic Relativity = The idea that language influences thought and culture</p> Signup and view all the answers

    Which of the following is NOT a way words influence relationships?

    <p>Silence cannot convey meaning.</p> Signup and view all the answers

    The choice of words in social media does not reflect personal identity.

    <p>False</p> Signup and view all the answers

    What is one potential effect of using profanity in communication?

    <p>It can damage relationships.</p> Signup and view all the answers

    Study Notes

    Words and Meaning

    • Symbols: Words, sounds, or visual images that represent something else, like thoughts, concepts, objects, or experiences.
    • Referent: The thing a symbol represents.
    • Denotative Meaning: The literal definition of a word as found in a dictionary.
    • Connotative Meaning: The personal or subjective association with a word, conveying feelings.
    • Concrete Words: Words with referents that can be experienced with one of the senses.
    • Abstract Words: Words with referents that cannot be experienced with the senses.

    The Power of Words

    • Words Create Perceptions: Words help name and label experiences, shaping our perception of the world.
    • Words Influence Thoughts: The power of words is evident in the ability to influence our thoughts.
    • Words Influence Actions: Our choice of words reflects our power in a conversation. Powerless speech, characterized by hesitations and fillers, lessens our influence.
    • Words Affect and Reflect Culture: Language shapes our thoughts and perceptions and reflects the values and beliefs of a culture.

    Improving Verbal Skills: Managing Misunderstandings

    • Be Aware of Missed Meaning: Recognize that the same words can have different meanings to different people.
    • Be Clear: Avoid malapropisms (using words out of context, incorrect grammar, or wrong word order).
    • Be Specific: Use concrete language to avoid confusion.
    • Be Unbiased: Avoid hate speech, sexist language, ethnically or racially biased language, and demeaning language.

    Supporting and Comforting Others with Words

    • Describe Feelings, Not Evaluate: Avoid judgment by using "I" statements to express feelings rather than evaluating behavior.
    • Solve Problems, Not Control: Work together to solve problems by asking open-ended questions.
    • Be Genuine: Honestly be yourself without a hidden agenda.
    • Empathise: Understand the feelings of others.
    • Be Flexible: Allow others to express their points of view.
    • Present as Equal: Communicate with respect and avoid using abstract language or jargon to impress.

    Conversation Skills

    • Starting a Conversation: Let the situation, time, location, and the other person guide how to start a conversation.
    • Sustaining a Conversation: Ask open-ended questions and listen actively.

    Apologies

    • Apologizing: Explicitly admit an error and request forgiveness when a mistake is made.

    Assertiveness

    • Assert Your Rights: Clearly express your needs without denying the rights of others.
    • Five Key Behaviors for Assertiveness:
      • Describe the situation
      • Disclose how you feel
      • Identify the effects of the behavior
      • Be silent and wait for a response
      • Paraphrase the content and feelings of the message

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    Related Documents

    (L) Week 8 Verbal Communication.pptx

    Description

    Explore the fascinating relationship between words and their meanings in this quiz. Understand how symbols, denotative and connotative meanings shape our perceptions and influence our thoughts and actions. Delve into the impact of concrete and abstract words in our communication.

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