Podcast
Questions and Answers
True or false: Global product design is a new concept that has only recently emerged in organizations?
True or false: Global product design is a new concept that has only recently emerged in organizations?
False (B)
True or false: Global product design allows for customer needs assessment to be done in multiple countries?
True or false: Global product design allows for customer needs assessment to be done in multiple countries?
True (A)
True or false: Advances in information technology have played a key role in the viability of global product design teams?
True or false: Advances in information technology have played a key role in the viability of global product design teams?
True (A)
True or false: Traditionally, product design has always been conducted by members of the design team who are located in one facility or a few nearby facilities?
True or false: Traditionally, product design has always been conducted by members of the design team who are located in one facility or a few nearby facilities?
True or false: Global product design can provide design outcomes that increase the marketability and utility of a product?
True or false: Global product design can provide design outcomes that increase the marketability and utility of a product?
True or false: The use of global teams in product design has been made possible by advances in information technology?
True or false: The use of global teams in product design has been made possible by advances in information technology?
True or false: Global product design teams can work in different countries and even on different continents?
True or false: Global product design teams can work in different countries and even on different continents?
True or false: Global product design allows for customer needs assessment to be done in more than one country with local resources, opportunities, and constraints?
True or false: Global product design allows for customer needs assessment to be done in more than one country with local resources, opportunities, and constraints?
True or false: The use of global product design can increase the marketability and utility of a product?
True or false: The use of global product design can increase the marketability and utility of a product?
True or false: Service designers should consider how customer expectations and perceptions are managed during and after the service?
True or false: Service designers should consider how customer expectations and perceptions are managed during and after the service?
True or false: Designers' familiarity with the system may give them a different perspective than that of the customer?
True or false: Designers' familiarity with the system may give them a different perspective than that of the customer?
True or false: Service designers should establish procedures to handle both predictable and unpredictable events?
True or false: Service designers should establish procedures to handle both predictable and unpredictable events?