10 Questions
Which of the following is NOT a way that Elite TTMs drive value for customers?
Offering discounted rates
What percentage of personal communication is received by body language according to the text?
53%
What kind of words should Elite TTMs avoid using?
Sales swear words
What is the meaning of 'Establishing Value' in the context of salesmanship?
Finding a balance between the perceived value of a service and its cost
Why is it important to establish value in salesmanship?
To head-off objections before the estimate and price stage
How do elite TTMs establish value with customers?
By helping customers get their space back with minimal effort
Which of the following is NOT a strategy mentioned in the text for driving value with customers?
Using onsite sales swear words
What is the main benefit highlighted in the text for using the Super Sweep service?
Saving time
What is the recommended response when a customer says they will find more stuff and call back later?
Suggest they take a look around for any items to remove
What is the mindset of an Elite Truck Team Member according to the text?
Confident and experienced
Test your knowledge on the importance of establishing value in salesmanship with this quiz. Learn about the meaning of establishing value, why it is important, and how elite TTMs do it. Explore the concept of value and its significance in the sales industry.
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