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The Power of Establishing Value in Sales

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The Power of Establishing Value in Sales

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Questions and Answers

Which of the following is NOT a way that Elite TTMs drive value for customers?

Offering discounted rates (correct)

Emphasizing the company's reputation

Talking about the company's history

Working with Goodwill

What percentage of personal communication is received by body language according to the text?

100%

53% (correct)

38%

What kind of words should Elite TTMs avoid using?

Positive words

Sales swear words (correct)

Slang

Technical jargon

What is the meaning of 'Establishing Value' in the context of salesmanship?

Finding a balance between the perceived value of a service and its cost Signup and view all the answers

Why is it important to establish value in salesmanship?

To head-off objections before the estimate and price stage Signup and view all the answers

How do elite TTMs establish value with customers?

By helping customers get their space back with minimal effort Signup and view all the answers

Which of the following is NOT a strategy mentioned in the text for driving value with customers?

Using onsite sales swear words Signup and view all the answers

What is the main benefit highlighted in the text for using the Super Sweep service?

Saving time Signup and view all the answers

What is the recommended response when a customer says they will find more stuff and call back later?

Suggest they take a look around for any items to remove Signup and view all the answers

What is the mindset of an Elite Truck Team Member according to the text?

Confident and experienced Signup and view all the answers