Podcast
Questions and Answers
Which of the following is NOT a way that Elite TTMs drive value for customers?
Which of the following is NOT a way that Elite TTMs drive value for customers?
- Offering discounted rates (correct)
- Emphasizing the company's reputation
- Talking about the company's history
- Working with Goodwill
What percentage of personal communication is received by body language according to the text?
What percentage of personal communication is received by body language according to the text?
- 100%
- 7%
- 53% (correct)
- 38%
What kind of words should Elite TTMs avoid using?
What kind of words should Elite TTMs avoid using?
- Positive words
- Sales swear words (correct)
- Slang
- Technical jargon
What is the meaning of 'Establishing Value' in the context of salesmanship?
What is the meaning of 'Establishing Value' in the context of salesmanship?
Why is it important to establish value in salesmanship?
Why is it important to establish value in salesmanship?
How do elite TTMs establish value with customers?
How do elite TTMs establish value with customers?
Which of the following is NOT a strategy mentioned in the text for driving value with customers?
Which of the following is NOT a strategy mentioned in the text for driving value with customers?
What is the main benefit highlighted in the text for using the Super Sweep service?
What is the main benefit highlighted in the text for using the Super Sweep service?
What is the recommended response when a customer says they will find more stuff and call back later?
What is the recommended response when a customer says they will find more stuff and call back later?
What is the mindset of an Elite Truck Team Member according to the text?
What is the mindset of an Elite Truck Team Member according to the text?
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