The 17 Indisputable Laws of Teamwork Ch 5
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Questions and Answers

What contributed to the navigation error made by officer Cousins?

  • Lack of training
  • Fatigue due to being overworked (correct)
  • Defective equipment
  • Poor weather conditions
  • Which reason is given for individuals not wanting to take on new challenges within a team?

  • Fear of the unknown
  • Desire to maintain the status quo (correct)
  • Preference for a larger team
  • Lack of opportunities
  • Which of the following characteristics may indicate someone cannot keep pace with their teammates?

  • A willingness to work on personal weaknesses
  • Strong collaboration with others
  • Consistent progress in responsibilities
  • An inability to fulfill expectations for their area (correct)
  • What is the recommended first priority when dealing with weak links in a team?

    <p>Train them to improve their abilities</p> Signup and view all the answers

    What should be done for individuals who have other plans that do not align with the team's agenda?

    <p>Wish them well and help them on their way</p> Signup and view all the answers

    What is the primary reason the Exxon Valdez disaster is considered the worst oil spill in history?

    <p>The environmental damage was more severe than in previous spills.</p> Signup and view all the answers

    What critical oversight contributed to the Exxon Valdez accident?

    <p>There was excessive drinking by crew members.</p> Signup and view all the answers

    How many cargo tanks were ruptured during the Exxon Valdez accident?

    <p>Eight out of eleven</p> Signup and view all the answers

    What was the estimated wildlife impact as a result of the Exxon Valdez oil spill?

    <p>250,000 seabirds and 22 killer whales</p> Signup and view all the answers

    What was the financial cost to Exxon due to the spill, according to preliminary estimates?

    <p>$3.5 billion for cleanup, claims, and settlements</p> Signup and view all the answers

    What is the primary consequence of having a weak link in a team?

    <p>Slower overall team performance</p> Signup and view all the answers

    How do stronger team members typically respond to a weak link?

    <p>They often help the weak link improve</p> Signup and view all the answers

    What is one challenge leaders face regarding weak links on their team?

    <p>Maintaining performance standards</p> Signup and view all the answers

    What should a leader do once a decision to remove a weak link is made?

    <p>Be respectful and open with the team about the decision</p> Signup and view all the answers

    What does the phrase 'water seeks its own level' imply in a team context?

    <p>People will only work with others of similar competence</p> Signup and view all the answers

    According to the content, what typically happens when a team has a strong member carry the load for a weak link?

    <p>The overall effectiveness of the strong member declines</p> Signup and view all the answers

    Which mathematical analogy illustrates the impact of strong and weak team members on performance?

    <p>Multiplication of team synergy</p> Signup and view all the answers

    Why might strong team members resent a weak link?

    <p>They feel undervalued for their contributions</p> Signup and view all the answers

    What is a key factor that can determine how well a team can cope with a weak link?

    <p>The specific goals of the team</p> Signup and view all the answers

    How does a weak member impact the synergy and momentum of a team?

    <p>They detract from team progress and effectiveness</p> Signup and view all the answers

    Study Notes

    The Law of the Chain

    • The strength of a team is determined by its weakest link.
    • The Exxon Valdez oil spill, a catastrophic environmental disaster, highlighted this principle. Neglect of safety standards, indifference to policy, poor decision-making, and individual shortcomings were all factors.
    • The captain was intoxicated, only one officer remained on the bridge, the lookout was inadequate, and the ship's captain failed to communicate correctly, ultimately leading to the grounding on a reef and leaking oil.
    • The event cost Exxon billions in cleanup, claims, and settlements, and further losses in punitive damages.
    • Not everyone is suited for every journey. Some may not want to grow or change, others may have competing priorities, and lack the capacity to keep pace with others.
    • A leader must acknowledge differences in team members and recognise when someone is not a suitable member.
    • Weak links can negatively impact motivation, performance, and morale of all team members.
    • Three categories of people who should be outside a team include those who don't wish to be there, those with different agendas and those who cannot perform at the level of the group.
    • Weak links often struggle with keeping up, growing, understanding goals, addressing weaknesses, and supporting the team.
    • Leaders should focus on training, mentorship, and supportive systems for weak links to improve.
    • Training and encouragement should be prioritized for weak links—books, conferences, mentorship — as a means to boost capacity and improve performance.
    • If training proves ineffective, trading the member for another team or setting them aside from the team is appropriate. This should be a thoughtful and compassionate action, and team members should be made aware of the decision.
    • Stronger team members often compensate, leading to resentment, decreased effectiveness, and doubts about leadership.
    • A significant performance gap (e.g., a 5 out of 10 on a team of 10s) creates disproportionate negative impact. The impact magnifies as the team’s dynamics shift from addition to multiplication.
    • Weak links often have a poor self-image and struggle with flexibility and vision, sometimes controlling the pace and direction of the group.

    SEAL Teams

    • High standards and intense training lead to the development of effective, high-performing teams due to rigorous selection and constant training efforts.
    • Selection criteria for SEALs are extremely rigorous, eliminating numerous candidates during the intensive twenty-six week selection and training phase of the teams.
    • The emphasis of SEAL training is not on the acquisition of technical skills, but on strengthening people and fostering teamwork.
    • The team is so demanding that the loss of any member is devastating, therefore there should be no weak links.

    Teamwork Thought

    • Teams cannot indefinitely hide their weaknesses.
    • Helping a weak link become a stronger team member can be incredibly satisfying, but dealing with weaknesses is an inevitable part of team work and crucial for high performance teams.

    Becoming a Better Team Member/Leader

    • Team members must first focus on their own development.
    • Team leaders must evaluate needs of both the team and individuals, putting the needs of the team first before personal needs.

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    Description

    Explore the principle of teamwork illustrated by the Exxon Valdez oil spill. This quiz examines the impact of weak links within a team and how they can affect overall performance and motivation. Understand the importance of recognizing individual strengths and weaknesses to foster a successful team environment.

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