TRENDS CH, 22

The primary role of The Joint Commission (TJC) is

The Joint Commission publishes a Sentinel Event Alert every month. Which of the following is the best example of a sentinel event?

A nurse is reviewing the technique used to identify the factors involved in an error. Which statement indicates the nurse has an adequate understanding?

A nurse is discussing the Pareto principle (80/20 rule), which leads to the idea of total quality management. Which statement [identifying the correct person] indicates an adequate understanding of this principle?

The nurse manager is educating a new hire on The Joint Commission (TJC). The manager tells the new hire that TJC mandates the use of continuous quality improvement and measurement of specific quality outcomes for patients with certain diagnoses. The teaching has been effective when the new hire states:

A nurse manager is providing education to a new nurse on barriers to the implementation of quality improvement processes. The manager judges the teaching to be effective when the new nurse states:

The nurse manager has an adequate understanding of the continuous quality improvement process of Six Sigma when doing which of the following?

A nurse is a team member assisting with the define-measure-analyze-improve-control (DMAIC) process. Which action would the nurse take during the define phase?

A nurse is interested in becoming credentialed as a Certified Professional in Health Care Quality. Which action would the nurse take to achieve this?

The continuous quality improvement (CQI) committee has performed a retrospective chart audit to investigate whether outcomes recorded in each nursing care plan are patient centered and written in behavioral terms. The expected standard is 98% compliance. The sample size was 200. Results showed that 180 charts met the standard. What assessment can be made?

The nurse manager has an adequate understanding of root cause analysis when stating which of the following?

A nurse is educating students on the history of quality improvement. The teaching has been effective when one of the students states that the historically, quality improvement focused on

A nurse is explaining to another nurse about the contributions of Edward Deming. The nurse judges that the explanation is effective when the nurse states:

Which action takes place during the Define phase of the DMAIC process?

Which of the following statements by the nurse indicates an understanding of Quality and Safety for Nurses (QSEN)?

The nurse manager has an adequate understanding of Six Sigma when making which of the following statements?

A nurse manager is brainstorming quality improvement methods. Which action would help implement these methods on the assigned unit?

The nurse understands that the following statement is true about patient classification systems?

If the nurse had an adequate understanding of continuous quality improvement, which of the following statements would the nurse? (Select all that apply.)

Which of the following are considered core measures and monitored by The Joint Commission? (Select all that apply.)

A nurse manager is educating a group of nurses on common medication errors. The manager judges the teaching to be effective when one of the nurses states that common medication errors include (Select all that apply.)

A nurse is listening to a pharmacist lecture about factors that contribute to medication errors. The teaching has been effective when the nurse states: (Select all that apply.)

A nurse is preparing a presentation on core measures. Which medical diagnosis should the nurse plan on presenting during the lecture? (Select all that apply.)

A nurse manager is educating unit staff about HCAHPS. The manager judges the teaching to be effective when a staff nurse states that the HCAHPS survey contains rating about (Select all that apply.)

A nurse has an adequate understanding of barriers to quality improvement when stating which of the following? (Select all that apply.)

Which action by a group of nurses involves brainstorming? (Select all that apply.)

Which action would be occurring if a group of nurses were in the analyze phase of the DMAIC process? (Select all that apply.)

Which statement by the nurse indicates understanding of the control phase of the DMAIC process? (Select all that apply.)

A nurse is discussing the Pareto principle (80/20 rule), which leads to the idea of total quality management. Which statement indicates an adequate understanding of this principle?

Which quality initiative forefather stressed the meaning of the Pareto principle (80/20 rule) and its application to improving quality in organizations?

The nurse manager demonstrates an adequate understanding of the continuous quality improvement process of Six Sigma when stating which of the following?

A nurse is interested in becoming credentialed as a Certified Professional in Health Care Quality (CPHQ). Which action would the nurse take to achieve this?

A nurse is educating students on the history of quality improvement. The teaching has been effective when one of the students states that historically, quality improvement focused on which of the following?