Podcast
Questions and Answers
Why is it important to study intercultural communication?
Why is it important to study intercultural communication?
What does workplace heterogeneity on the global level represent?
What does workplace heterogeneity on the global level represent?
Who must rise to the challenge of serving as global employees and leaders?
Who must rise to the challenge of serving as global employees and leaders?
What are some of the ways employees and customers from dissimilar cultures can be in contact with each other?
What are some of the ways employees and customers from dissimilar cultures can be in contact with each other?
Signup and view all the answers
Who can reap the rewards of acquiring the awareness, knowledge, and skills of flexible intercultural communication?
Who can reap the rewards of acquiring the awareness, knowledge, and skills of flexible intercultural communication?
Signup and view all the answers
Which of the following best defines intercultural communication?
Which of the following best defines intercultural communication?
Signup and view all the answers
What is the role of symbolic exchange in intercultural communication?
What is the role of symbolic exchange in intercultural communication?
Signup and view all the answers
What are the major concepts of intercultural communication?
What are the major concepts of intercultural communication?
Signup and view all the answers
What do verbal symbols represent in the message exchange process?
What do verbal symbols represent in the message exchange process?
Signup and view all the answers
What is the smallest identifiable unit of communication in intercultural communication?
What is the smallest identifiable unit of communication in intercultural communication?
Signup and view all the answers
Study Notes
Importance of Studying Intercultural Communication
- In a global age, employees and customers from different cultures are constantly in contact with each other through various means of communication.
- Workplace diversity on a global level presents both opportunities and challenges for individuals and organizations.
- Individuals who are part of a diverse workforce must develop the skills of flexible intercultural communication to effectively communicate with culturally diverse coworkers, clients, or customers.
- Intercultural communication is defined as the process where individuals from different cultural communities attempt to negotiate shared meanings in interactive situations within a societal system.
- The major concepts of intercultural communication include symbolic exchange, process, different cultural communities, negotiation of shared meanings, interactive situations, and embedded societal system.
- Symbolic exchange refers to the use of verbal and nonverbal symbols between individuals to achieve shared meanings.
- Verbal symbols represent the digital aspects of the communication process, while nonverbal symbols or cues are the smallest identifiable unit of communication.
- The study of intercultural communication helps individuals develop awareness, knowledge, and skills necessary for effective communication in a diverse global workforce.
- Understanding intercultural communication is crucial for individuals serving as global employees and leaders.
- Intercultural communication involves adapting to the heterogeneity of the global workforce.
- Communication across cultures can occur through face-to-face interactions, cellular phones, Skype, smartphones, or email contacts.
- Acquiring the skills of intercultural communication can lead to rewards for individuals and organizations in terms of successful communication and collaboration in diverse cultural contexts.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on why studying intercultural communication is important in today's global workforce. Learn about the challenges and benefits of adjusting to workplace heterogeneity and the different modes of communication across cultures.
