The importance of innovation

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Questions and Answers

What is the primary reason innovation is crucial for companies?

  • To reduce operational costs.
  • To increase employee satisfaction.
  • To maintain a competitive edge. (correct)
  • To avoid government regulations.

Which factor is a significant challenge for managers in today's environment?

  • Adapting to changes at the federal, state, and municipal levels. (correct)
  • Maintaining traditional management styles.
  • Focusing solely on large firms.
  • Ignoring the impact of local events.

What key quality defines managers who can positively influence their organizations?

  • Maintaining strict control over employees.
  • Expecting stability and predictability.
  • Fostering a collaborative workplace. (correct)
  • Avoiding change at all costs.

Within the definition of management, what elements ensure organizational goals are met effectively?

<p>Planning, organizing, leading, and controlling resources. (C)</p> Signup and view all the answers

Which of the following is the first step in the management functions?

<p>Planning (D)</p> Signup and view all the answers

What is the purpose of the 'organizing' function in management?

<p>To assign tasks and allocate resources (C)</p> Signup and view all the answers

How does the 'leading' function contribute to achieving organizational goals?

<p>By using influence to motivate employees. (B)</p> Signup and view all the answers

What does the 'controlling' function in management primarily involve?

<p>Monitoring activities and making corrections. (C)</p> Signup and view all the answers

What distinguishes an organization that is effective?

<p>It achieves a stated goal. (A)</p> Signup and view all the answers

What is the focus of efficiency in organizational performance?

<p>Using minimal resources to produce a desired output. (D)</p> Signup and view all the answers

What advantages do managers with strong conceptual skills typically provide to their organizations?

<p>The vision to see the organization as a whole. (D)</p> Signup and view all the answers

How do strong human skills benefit managers in their role?

<p>By improving their ability to work effectively with others. (B)</p> Signup and view all the answers

Why are technical skills important for managers?

<p>They facilitate understanding of specific tasks. (C)</p> Signup and view all the answers

What is a common reason for management skills to fail?

<p>Ignoring the demands of a changing environment. (C)</p> Signup and view all the answers

What is a key characteristic of vertical management differences?

<p>Hierarchical arrangement of managers. (D)</p> Signup and view all the answers

What is a distinguishing feature of horizontal management roles?

<p>Specialization in a specific functional area. (D)</p> Signup and view all the answers

What change does a specialist undergo when transitioning into a manager?

<p>From completing specific tasks to coordinating diverse tasks. (A)</p> Signup and view all the answers

What is a common characteristic of managerial activities?

<p>Engagement in multitasking. (B)</p> Signup and view all the answers

A manager acting as a 'spokesperson' is fulfilling which type of role?

<p>Informational (D)</p> Signup and view all the answers

In what primary area do small business managers often focus their efforts?

<p>Spokesperson and entrepreneur. (A)</p> Signup and view all the answers

What describes the nature of 'work' in the new workplace?

<p>Flexible (C)</p> Signup and view all the answers

What is a critical force driving changes in organizations today?

<p>Globalisation (B)</p> Signup and view all the answers

Which factor is a key element of new management competencies?

<p>Customers and employees (over profits). (B)</p> Signup and view all the answers

What should guide managers during crisis management?

<p>Staying calm and being visible. (D)</p> Signup and view all the answers

What is a common weakness seen among Australian managers?

<p>Lacked strategic view (D)</p> Signup and view all the answers

What type of view do Hardworking managers take?

<p>Strategic view (C)</p> Signup and view all the answers

What is meant by the term, 'triple bottom line'?

<p>Financial, environmental, and social outcomes. (A)</p> Signup and view all the answers

What best describes 'management'?

<p>Attainment of organizational goals (D)</p> Signup and view all the answers

With respect to management, what do resources include?

<p>All of the above (D)</p> Signup and view all the answers

What describes the nature of turbulence, including frequent crisis?

<p>Event (B)</p> Signup and view all the answers

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Flashcards

Why Innovation Matters

Sustaining a competitive advantage in products, services, systems and values.

Government Challenges

Federal, state, and municipal levels pose distinct managerial and policy challenges.

Business Challenges

Local and global changes impacting both large and small companies.

Employee Challenges

Involves skills, job security, and career prospects.

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Revolutionary Management

Guiding through uncertainty and creating a collaborative environment

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Management Definition

Attaining organizational goals effectively and efficiently.

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Planning

Selecting goals and strategies to achieve them.

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Organizing

Assigning task responsibility for goal accomplishment.

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Leading

Motivating employees to achieve organizational goals.

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Controlling

Monitoring activities and making corrections as needed.

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Effectiveness

The degree to which an organization achieves its stated goals.

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Efficiency

Using minimal resources to produce a desired output volume.

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Conceptual skills

Ability to view the organization as a whole.

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Human Skills

Ability to work effectively with others.

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Technical Skills

Understanding proficiency in specific tasks.

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Reasons for Managerial Failure

Demands of a quickly changing environment and failing to listen.

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Vertical differences

Top, middle, project and first-line managers

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Horizontal differences

Functional and general managers

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Manager Identity

Generalist coordinating diverse tasks

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Manager activities

Variety, fragmentation and brevity

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Manager roles

Informational, Interpersonal, Decisional

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Small business roles

Spokesperson and Entrepreneur

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Non-profit roles

Figurehead, Leader, Resource allocator

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The new workplace

Empowered employees and experiment learning

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The triple bottom line

Maintain financial robustness, environmental stewardship and social aims

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Study Notes

Why Innovation Matters

  • Innovation sustains development by helping companies maintain a competitive edge.
  • Innovation should occur in various areas, including products, services, management systems, production processes, and corporate values.
  • Companies are unlikely to survive without innovation.

Current Challenges for Managers

  • There are governmental challenges at the federal, state, and municipal levels.
  • Managerial and policy challenges exist.
  • Businesses face local and global challenges.
  • Large and small firms have their own challenges
  • Individual employees face job insecurity and career challenges.

Managers Who Make a Difference

  • Effective managers guide through turbulence.
  • They expect the unexpected and embrace change.
  • They create a vision with cultural values.
  • They foster a collaborative workplace.

Definition of Management

  • Management involves attaining organizational goals effectively and efficiently.
  • This is done through panning, organizing, leading and controlling organizational resources.

Four Management Functions

  • Planning involves selecting goals and ways to attain them.
  • Organizing involves assigning responsibility for task accomplishment.
  • Leading involves using influence to motivate employees.
  • Controlling involves monitoring activities and making corrections.

Organizational Performance

  • It is the organization's ability to attain goals through efficient and effective use of resources.
  • Effectiveness is the degree to which the organization achieves its stated goals.
  • Efficiency is the use of minimal resources to produce a desired volume of output.

Management Skills

  • Conceptual skills involves the cognitive ability to see the organization as a whole.
  • It also involves the relationship among its parts.
  • Human skills are the ability to work with and through other people effectively as a group member.
  • Technical skills involves understanding and proficiency in performing specific tasks.

When Skills Fail

  • Managers often make mistakes due to demands of the rapidly changing environment.
  • Poor communication and failure to listen to employees are contributing factors.
  • Suppression of dissenting viewpoints and lack of team building in trust and respect are also contributing factors.

Management Types

  • Vertical differences includes top, middle, project, and first-line managers.
  • Horizontal differences consists of functional and general managers.

What is it Like to Be a Manager?

  • A transformation occurs when making the leap from individual performer to manager.
  • There are adventures in multitasking.
  • Manager roles are informational, interpersonal, and decisional.

Managing in Small Businesses and Not-for-Profit Organizations

  • Small business managers act as spokespersons and entrepreneurs.
  • Not-for-profit managers are leaders and resource allocators.

Management and the New Workplace

  • The new workplace involves bits-information as resources and flexible, virtual work.
  • It includes empowered employees who are free agents.
  • New workplaces feature a digital and e-business driven technology.
  • There are diverse workforces with employees that connects to customers.

Turbulent Times: Managing Crises and Unexpected Events

  • Stay calm and be visible.
  • Put people before business and tell the truth.
  • Know when to get back to business.

Australia's Managers: Improving from a Low Base

  • Australia's managers are hardworking, egalitarian, open, genuine, direct, honest, and ethical.
  • They are innovative, independent thinkers, flexible, adaptable, resourceful, and technically sound.
  • They take short-term views/lack strategic outlooks.
  • This also relates to being complacent and not developing open-mindedness.

Sustainable Development

  • Sustainable development involves making balanced and equitable financial, environmental, and social outcomes.
  • These outcomes are for both the short and longer terms.
  • This is the 'triple bottom line' of organisations.

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