The Future of Work

Organizational Development and Employee Engagement in the Future of Work

• Artificial intelligence (AI) and automation are being leveraged to mimic human intelligence and improve tasks through iteration, while organizational development (OD) can help organizations clarify future roles and skills required.
• Hybrid work models, which mix remote and in-office work, are becoming more popular but may impact team dynamics and coworker relationships.
• Design thinking, an iterative and collaborative approach, can be used for innovation.
• Work teams are essential building blocks of organizational life in today's collaborative workforce.
• With The Great Resignation, organizations need to take an innovative, people-focused approach to engage employees and build relationships with potential talent.
• Leaders will need to focus on non-traditional skill sets to navigate an uncertain and stressful labor market.
• OD can help identify operations that require change, improve efficiency and effectiveness, position for future expansion, explore market opportunities, build capacity, improve operational quality, reduce costs, increase competitiveness, improve process integration, ease change adoption, enhance business continuity, and create business relationships.
• Employee engagement is positively related to attendance, retention, effort, and performance, and can be improved through high-quality connections, positive energy networks, flow, mindfulness, social capital, collective intelligence, psychological capital, resilience, virtuous practices, positive deviance, and flourishing.
• An abundance culture of exceptional performance, generosity, reciprocity, forgiveness, and growth can lead to more successful organizations and individuals.
• Authentic leaders with openness, integrity, self-reflection, and balanced judgment can affirm employees and use appreciative inquiry to harness and grow strengths.
• Developing the strengths of employees and connecting people within and outside an organization can lead to generativity and magnify strengths, resources, and ideas.