10 Questions
What is the core principle of 'neutrality in decision making' based on the text?
Consistency in decision making for all persons, every time
Why is active listening important during the phase where citizens present their arguments?
To make the citizens feel heard and involved in the process
How does giving others a voice relate to procedural justice?
It allows citizens to explain their situation or share their perspective
What is a key component of making decisions with neutrality according to the text?
Respecting rules and legal principles
Why is it important to check decision making for effects of implicit bias according to the text?
To correct any biases that may influence fair decision-making
What is the main difference between respect and tolerance as described in the text?
Tolerance requires minimal effort, while respect is an active process.
How can trustworthiness be demonstrated in practice according to the text?
Listening to people, considering their side of the argument, and taking their needs into account.
How can officers build relationships of trust with communities as suggested in the text?
Learning key words and phrases in the community's language and responding promptly to concerns.
Why is it important for officers to show empathy in their interactions as per the text?
Because people react negatively to dismissive treatment.
What should officers do if a citizen has a complaint or concern according to the text?
Refer the citizen to the agency's complaint process or bring the issue to a supervisor's attention.
Explore the key concepts and practices underlying the four core principles of procedural justice, including giving others a voice and active listening. Understand how these principles play a crucial role in building trust and fairness in encounters with law enforcement officers.
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