Questions and Answers
According to the text, what is the role of a manager?
To coordinate and oversee the work of other people
What is the most important variable in productivity and loyalty, according to the text?
The quality of the employee/supervisor relationship
Which level of management is responsible for making organization-wide decisions?
Top Managers
Which book did Fredrick Winslow Taylor publish in 1911?
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What is the main focus of scientific management?
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What are Taylor's four principles of management?
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What is the purpose of the quantitative approach in management?
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Which one of the following is NOT one of the four management functions?
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What are Katz's managerial skills?
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Which of the following is NOT one of Mintzberg's interpersonal roles?
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What is the main purpose of the classical approach to management?
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According to the text, what is the purpose of the systems approach in management?
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Which one of the following is a characteristic of an open system?
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What is the main focus of the contingency approach in management?
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Which one of the following is NOT a popular contingency variable in management?
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Linear programming is a technique used by managers to improve resource allocation decisions.
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Critical-Path Scheduling Analysis can make work scheduling more efficient.
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The economic order quantity model helps managers determine optimum inventory levels.
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Total Quality Management (TQM) is a philosophy of management driven by continuous improvement and responsiveness to customer needs and expectations.
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