The Father of Scientific Management
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Questions and Answers

According to the text, what is the role of a manager?

  • To make organization-wide decisions
  • To establish plans and goals that affect the entire organization
  • To manage the work of non-managerial employees
  • To coordinate and oversee the work of other people (correct)
  • What is the most important variable in productivity and loyalty, according to the text?

  • Uncertain, complex, and chaotic times
  • Managerial skills and abilities
  • The quality of the employee/supervisor relationship (correct)
  • Deliberate arrangement of people assembled to accomplish some specific purpose
  • Which level of management is responsible for making organization-wide decisions?

  • First-line Managers
  • Middle Managers
  • Top Managers (correct)
  • Non-managerial employees
  • Which book did Fredrick Winslow Taylor publish in 1911?

    <p>Principles of Scientific Management</p> Signup and view all the answers

    What is the main focus of scientific management?

    <p>Developing standardized methods</p> Signup and view all the answers

    What are Taylor's four principles of management?

    <p>Divide work and responsibility</p> Signup and view all the answers

    What is the purpose of the quantitative approach in management?

    <p>To improve decision making</p> Signup and view all the answers

    Which one of the following is NOT one of the four management functions?

    <p>Controlling</p> Signup and view all the answers

    What are Katz's managerial skills?

    <p>Technical skills, human skills, and conceptual skills</p> Signup and view all the answers

    Which of the following is NOT one of Mintzberg's interpersonal roles?

    <p>Monitor</p> Signup and view all the answers

    What is the main purpose of the classical approach to management?

    <p>To improve efficiency and effectiveness</p> Signup and view all the answers

    According to the text, what is the purpose of the systems approach in management?

    <p>To coordinate work activities in the organization</p> Signup and view all the answers

    Which one of the following is a characteristic of an open system?

    <p>Interacts with the environment</p> Signup and view all the answers

    What is the main focus of the contingency approach in management?

    <p>Adapting management practices to different situations</p> Signup and view all the answers

    Which one of the following is NOT a popular contingency variable in management?

    <p>Organization size</p> Signup and view all the answers

    Linear programming is a technique used by managers to improve resource allocation decisions.

    <p>True</p> Signup and view all the answers

    Critical-Path Scheduling Analysis can make work scheduling more efficient.

    <p>True</p> Signup and view all the answers

    The economic order quantity model helps managers determine optimum inventory levels.

    <p>True</p> Signup and view all the answers

    Total Quality Management (TQM) is a philosophy of management driven by continuous improvement and responsiveness to customer needs and expectations.

    <p>True</p> Signup and view all the answers

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