The Father of Scientific Management

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According to the text, what is the role of a manager?

To coordinate and oversee the work of other people

What is the most important variable in productivity and loyalty, according to the text?

The quality of the employee/supervisor relationship

Which level of management is responsible for making organization-wide decisions?

Top Managers

Which book did Fredrick Winslow Taylor publish in 1911?

<p>Principles of Scientific Management</p> Signup and view all the answers

What is the main focus of scientific management?

<p>Developing standardized methods</p> Signup and view all the answers

What are Taylor's four principles of management?

<p>Divide work and responsibility</p> Signup and view all the answers

What is the purpose of the quantitative approach in management?

<p>To improve decision making</p> Signup and view all the answers

Which one of the following is NOT one of the four management functions?

<p>Controlling</p> Signup and view all the answers

What are Katz's managerial skills?

<p>Technical skills, human skills, and conceptual skills</p> Signup and view all the answers

Which of the following is NOT one of Mintzberg's interpersonal roles?

<p>Monitor</p> Signup and view all the answers

What is the main purpose of the classical approach to management?

<p>To improve efficiency and effectiveness</p> Signup and view all the answers

According to the text, what is the purpose of the systems approach in management?

<p>To coordinate work activities in the organization</p> Signup and view all the answers

Which one of the following is a characteristic of an open system?

<p>Interacts with the environment</p> Signup and view all the answers

What is the main focus of the contingency approach in management?

<p>Adapting management practices to different situations</p> Signup and view all the answers

Which one of the following is NOT a popular contingency variable in management?

<p>Organization size</p> Signup and view all the answers

Linear programming is a technique used by managers to improve resource allocation decisions.

<p>True</p> Signup and view all the answers

Critical-Path Scheduling Analysis can make work scheduling more efficient.

<p>True</p> Signup and view all the answers

The economic order quantity model helps managers determine optimum inventory levels.

<p>True</p> Signup and view all the answers

Total Quality Management (TQM) is a philosophy of management driven by continuous improvement and responsiveness to customer needs and expectations.

<p>True</p> Signup and view all the answers

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