The Exploding Role of Telecommunications and Networking
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Questions and Answers

What is the primary purpose of Electronic Data Interchange (EDI)?

  • To support sales functions through computer-based tools
  • To provide a platform for online shopping and e-commerce
  • To facilitate the electronic transfer of business documents between organizations (correct)
  • To enable the delivery of products over the internet

How does electronic commerce (e-commerce) differ from Electronic Data Interchange (EDI)?

  • EDI is a more advanced and sophisticated form of e-commerce, involving more complex electronic transactions
  • EDI is a form of e-commerce that involves online ordering and payment, while e-commerce also includes activities like online catalogs and marketing
  • E-commerce is focused on the World Wide Web, while EDI is limited to private networks between organizations
  • E-commerce is a broader term that encompasses any use of telecommunications and networking for commercial activities, while EDI is a specific set of standards for electronic document exchange (correct)

What is the primary function of sales support applications in electronic commerce?

  • To facilitate electronic communication between customers and the organization
  • To provide information about product or service characteristics and availability (correct)
  • To automate the sales process and reduce the need for human sales representatives
  • To enable online ordering and payment processing

Which of the following is not considered a part of electronic commerce (e-commerce)?

<p>Electronic Data Interchange (EDI) (D)</p> Signup and view all the answers

What is the primary distribution channel for marketing and sales of products and services in traditional business organizations?

<p>Independent agents aligned with the firm (B)</p> Signup and view all the answers

According to the passage, what is the most critical and important information technology of the future?

<p>The network (C)</p> Signup and view all the answers

What is the core marketing strategy of the major airlines according to the passage?

<p>Computerized reservation systems (D)</p> Signup and view all the answers

What is the main purpose of connecting employees' workstations to a network structure according to the passage?

<p>To access every person and system they might need to interact with (B)</p> Signup and view all the answers

What is an example of an organization's activities that have been placed online according to the passage?

<p>All of the above (D)</p> Signup and view all the answers

What is the significance of the explosion of telecommunications networks according to the passage?

<p>It has made telecommunications the most critical and important information technology of the future. (A)</p> Signup and view all the answers

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