The Art of Effective Listening Quiz

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Questions and Answers

What is the first step of the listening process?

Decoding and interpreting the message
Understanding the main and subsidiary points
Sensing the message by hearing and concentrating on sounds (correct)
Recognizing phonological differences

What does effective listening involve besides recognizing unit boundaries phonologically?

Recognition of false starts, pauses, hesitations, stress, intonation, and rhythm patterns (correct)
Decoding and interpreting the message accurately
Recognizing social, cultural, educational, professional, and intellectual frames of reference
Understanding the main and subsidiary points

What does decoding or interpreting in listening refer to?

Recognizing unit boundaries phonologically
Recognizing social, cultural, educational, professional, and intellectual frames of reference
Understanding the main and subsidiary points of the message
The process of changing the coded message into information (correct)

What influences the interpretation of a verbal message according to the text?

Social, cultural, educational, professional, and intellectual frames of reference (A) Signup and view all the answers

What is the role of recognizing unit boundaries phonologically in effective listening?

It is important for recognizing phonological differences (C) Signup and view all the answers

What are soft skills?

Soft skills are personal attributes that support situational awareness and enhance an individual's ability to get a job done. They are often used as a synonym for people skills or emotional intelligence. Signup and view all the answers

How do soft skills differ from hard skills?

Soft skills are broadly applicable across job titles and industries, while hard skills describe a person's technical ability to perform a specifically-defined task. Signup and view all the answers

Why are soft skills important to employers?

Soft skills are important to employers because they are vital for employees to interact with others, succeed in the workplace, and contribute to higher levels of efficiency and productivity. Signup and view all the answers

What did a recent survey by LinkedIn find about the importance of soft skills to talent professionals?

The survey found that 92% of talent professionals believe soft skills are equally or more important than hard skills when it comes to hiring the right person for the job. Signup and view all the answers

Provide examples of soft skills mentioned in the text.

Examples of soft skills include communication, body language, problem-solving, leadership, creativity, adaptability, work ethic, and attitude. Signup and view all the answers