The Art of Effective Listening Quiz
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Questions and Answers

What is the first step of the listening process?

  • Decoding and interpreting the message
  • Understanding the main and subsidiary points
  • Sensing the message by hearing and concentrating on sounds (correct)
  • Recognizing phonological differences

What does effective listening involve besides recognizing unit boundaries phonologically?

  • Recognition of false starts, pauses, hesitations, stress, intonation, and rhythm patterns (correct)
  • Decoding and interpreting the message accurately
  • Recognizing social, cultural, educational, professional, and intellectual frames of reference
  • Understanding the main and subsidiary points

What does decoding or interpreting in listening refer to?

  • Recognizing unit boundaries phonologically
  • Recognizing social, cultural, educational, professional, and intellectual frames of reference
  • Understanding the main and subsidiary points of the message
  • The process of changing the coded message into information (correct)

What influences the interpretation of a verbal message according to the text?

<p>Social, cultural, educational, professional, and intellectual frames of reference (A)</p> Signup and view all the answers

What is the role of recognizing unit boundaries phonologically in effective listening?

<p>It is important for recognizing phonological differences (C)</p> Signup and view all the answers

What are soft skills?

<p>Soft skills are personal attributes that support situational awareness and enhance an individual's ability to get a job done. They are often used as a synonym for people skills or emotional intelligence.</p> Signup and view all the answers

How do soft skills differ from hard skills?

<p>Soft skills are broadly applicable across job titles and industries, while hard skills describe a person's technical ability to perform a specifically-defined task.</p> Signup and view all the answers

Why are soft skills important to employers?

<p>Soft skills are important to employers because they are vital for employees to interact with others, succeed in the workplace, and contribute to higher levels of efficiency and productivity.</p> Signup and view all the answers

What did a recent survey by LinkedIn find about the importance of soft skills to talent professionals?

<p>The survey found that 92% of talent professionals believe soft skills are equally or more important than hard skills when it comes to hiring the right person for the job.</p> Signup and view all the answers

Provide examples of soft skills mentioned in the text.

<p>Examples of soft skills include communication, body language, problem-solving, leadership, creativity, adaptability, work ethic, and attitude.</p> Signup and view all the answers

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