Podcast
Questions and Answers
Can students order their Driving Record through Aceable?
Can students order their Driving Record through Aceable?
- Yes, for $25 (correct)
- Yes, for $50
- Only if they are enrolled in a course
- No, it is not possible
How can students order their Driving Record through us?
How can students order their Driving Record through us?
They can order it at the end of the course or at http://aceable.com/additional-items.
What kind of Driving Record can students get from us?
What kind of Driving Record can students get from us?
Certified 3A Driving Record.
How do we purchase a Driving Record for a student?
How do we purchase a Driving Record for a student?
What do we do when we download a student's Driving Record?
What do we do when we download a student's Driving Record?
How do we send out a student's Driving Record?
How do we send out a student's Driving Record?
Can we also email a student their Driving Record?
Can we also email a student their Driving Record?
What do students need to do with the Certificate of Completion that we send them?
What do students need to do with the Certificate of Completion that we send them?
How many certificates does a student taking DD for insurance purposes get?
How many certificates does a student taking DD for insurance purposes get?
How old do you have to be to take Defensive Driving?
How old do you have to be to take Defensive Driving?
What are other names 'Defensive Driving' is known by?
What are other names 'Defensive Driving' is known by?
What is the Defensive Driving course used for? (Select all that apply)
What is the Defensive Driving course used for? (Select all that apply)
Will insurance companies accept Aceable's Defensive Driving course for an insurance discount?
Will insurance companies accept Aceable's Defensive Driving course for an insurance discount?
What is the difference between Defensive Driving and Drivers Ed?
What is the difference between Defensive Driving and Drivers Ed?
The 5 steps to Defensive Driving include: 1. Make sure they're eligible, 2. Get permission from the court, 3. Take Aceable, 4. Bring your documents to the court, 5. _____
The 5 steps to Defensive Driving include: 1. Make sure they're eligible, 2. Get permission from the court, 3. Take Aceable, 4. Bring your documents to the court, 5. _____
What are the eligibility requirements to take Defensive Driving?
What are the eligibility requirements to take Defensive Driving?
What will make you ineligible to take Defensive Driving? (Select all that apply)
What will make you ineligible to take Defensive Driving? (Select all that apply)
How can students find out if their court will allow them to take Defensive Driving?
How can students find out if their court will allow them to take Defensive Driving?
How can students find out what their court is and why is this important?
How can students find out what their court is and why is this important?
Can someone with a Texas license who got a ticket in another state take our Defensive Driving course?
Can someone with a Texas license who got a ticket in another state take our Defensive Driving course?
Can someone with a non-Texas license who got a ticket in Texas take our Defensive Driving course?
Can someone with a non-Texas license who got a ticket in Texas take our Defensive Driving course?
How many times in the last year can a student take Defensive Driving?
How many times in the last year can a student take Defensive Driving?
What Texas government agency is our Defensive Driving course approved by?
What Texas government agency is our Defensive Driving course approved by?
How much is Defensive Driving?
How much is Defensive Driving?
On what platforms is Defensive Driving available? (Select all that apply)
On what platforms is Defensive Driving available? (Select all that apply)
Do Defensive Driving students using the app use the Aceable Drivers Ed app?
Do Defensive Driving students using the app use the Aceable Drivers Ed app?
What is the icon for the Aceable Defensive Driving app?
What is the icon for the Aceable Defensive Driving app?
What do students need to do if they downloaded the wrong app and can't access their Defensive Driving account?
What do students need to do if they downloaded the wrong app and can't access their Defensive Driving account?
Do we issue refunds for Defensive Driving?
Do we issue refunds for Defensive Driving?
How long is Defensive Driving?
How long is Defensive Driving?
Do students have to complete the course at one time?
Do students have to complete the course at one time?
Does this course expire?
Does this course expire?
How many levels are in the Defensive Driving course?
How many levels are in the Defensive Driving course?
Are students restricted to doing a certain number of hours per day?
Are students restricted to doing a certain number of hours per day?
Are there timers on each page of the course?
Are there timers on each page of the course?
Can students jump around in the course?
Can students jump around in the course?
Are there any tests in the Defensive Driving course?
Are there any tests in the Defensive Driving course?
When will students take the level assessments?
When will students take the level assessments?
How long are the level assessments?
How long are the level assessments?
What is a passing grade for a level assessment?
What is a passing grade for a level assessment?
What if a student fails a level assessment?
What if a student fails a level assessment?
Is there a final exam in the course?
Is there a final exam in the course?
What form of verification do we use to ensure the student is taking the course?
What form of verification do we use to ensure the student is taking the course?
What happens if a student fails three identity verification questions?
What happens if a student fails three identity verification questions?
What is affidavit mode?
What is affidavit mode?
What happens when a student is in affidavit mode?
What happens when a student is in affidavit mode?
Where can students get their affidavit?
Where can students get their affidavit?
How does a student return an affidavit to us?
How does a student return an affidavit to us?
What do we do when a student has finished the course and returns their affidavit to us?
What do we do when a student has finished the course and returns their affidavit to us?
What do we do when a student hasn't finished the course but has returned their affidavit?
What do we do when a student hasn't finished the course but has returned their affidavit?
Are students in affidavit mode allowed to skip the affidavit requirement?
Are students in affidavit mode allowed to skip the affidavit requirement?
Can we send out a student's Certificate of Completion if they're in affidavit mode?
Can we send out a student's Certificate of Completion if they're in affidavit mode?
How do we troubleshoot for web courses?
How do we troubleshoot for web courses?
How do we troubleshoot for the iOS app?
How do we troubleshoot for the iOS app?
How do we troubleshoot for the Android app?
How do we troubleshoot for the Android app?
How do Defensive Driving students get their Certificate of Completion?
How do Defensive Driving students get their Certificate of Completion?
Can we send certificates to courts?
Can we send certificates to courts?
Do students have to pay to get their Certificate of Completion mailed to them?
Do students have to pay to get their Certificate of Completion mailed to them?
How long will it take for students to receive their certificate if they select Standard Shipping?
How long will it take for students to receive their certificate if they select Standard Shipping?
What are the other shipping options students can pay for if they need their certificate faster? (Select all that apply)
What are the other shipping options students can pay for if they need their certificate faster? (Select all that apply)
What services do we use to mail out Defensive Driving certificates?
What services do we use to mail out Defensive Driving certificates?
What time can students expect their certificates in the mail?
What time can students expect their certificates in the mail?
What's the difference between FedEx Overnight and FedEx Overnight Saturday Delivery? (Select all that apply)
What's the difference between FedEx Overnight and FedEx Overnight Saturday Delivery? (Select all that apply)
How can students track their certificate in the mail?
How can students track their certificate in the mail?
What is the third-party shipping provider we use to print out mailing labels?
What is the third-party shipping provider we use to print out mailing labels?
When do we mail out certificates?
When do we mail out certificates?
What is the cut-off time for certificate processing?
What is the cut-off time for certificate processing?
Do we mail out certificates on federal holidays?
Do we mail out certificates on federal holidays?
What if a student insists that their court will accept a digital/emailed copy of their certificate?
What if a student insists that their court will accept a digital/emailed copy of their certificate?
What do we do if a student is still waiting on their certificate but needs proof of course completion?
What do we do if a student is still waiting on their certificate but needs proof of course completion?
What do we do if a student claims they never received their certificate but the tracking shows it was shipped?
What do we do if a student claims they never received their certificate but the tracking shows it was shipped?
What do we do if the information on a student's certificate is incorrect?
What do we do if the information on a student's certificate is incorrect?
How much is it for a student to order an additional certificate?
How much is it for a student to order an additional certificate?
What do we do with Stripe and Squarespace emails that show a purchase made by a Defensive Driving student?
What do we do with Stripe and Squarespace emails that show a purchase made by a Defensive Driving student?
What link do students use to order additional certificates or expedited shipping?
What link do students use to order additional certificates or expedited shipping?
How many certificates does a student taking Defensive Driving for a traffic citation get?
How many certificates does a student taking Defensive Driving for a traffic citation get?
Study Notes
Defensive Driving Course Overview
- Any age can take the Defensive Driving (DD) course, also known as Driver Safety Course (DSC) or Traffic Safety Course.
- The course is used to dismiss a traffic ticket, gain an insurance discount, or meet job requirements.
Eligibility and Requirements
- Must possess a valid Texas driver’s license or permit.
- Must admit guilt to a traffic violation; not have taken DD within the past year; must not be a commercial driver.
- Ineligibility includes serious offenses such as reckless driving, speeding over 25 mph, and violations in construction zones.
Course Details and Structure
- The course length is 6 hours, including a 1-hour break.
- Students can log on and off at their convenience; there are no daily hour limits.
- The course includes 12 levels with timers on each page, and no final exam.
- Level assessments consist of 4 multiple-choice questions, requiring a passing grade of 75%.
Certificates and Shipping
- Certificates of Completion are mailed to students; the course fee includes standard shipping with no extra charge.
- Shipping options for expedited delivery include various fees for different speeds (e.g., FedEx Overnight costs $45).
- Students receive 2 certificates if taking the course for a traffic citation, and 1 for insurance purposes.
Troubleshooting and Support
- Students can troubleshoot issues on web and app platforms through logouts, refreshing, and reinstalling.
- If students need proof of course completion, verification emails can be sent to their court or employer.
Additional Features
- Students who fail level assessments can attempt up to 3 times; failing thrice requires repurchasing the course.
- Profile-Based Verification is used to confirm student identity.
- An affidavit submission may be required for older accounts without adequate identity verification.
Contact and Communication
- Students must contact their court to confirm eligibility or if they have a ticket from another state.
- Customers can order a certified 3A driving record for $25, which can be done via the course platform.
Refund and Policy
- Refunds are available within 30 days if the course is not completed, but not after the certificate has been issued.
- Digital copies of certificates cannot be sent; hard copies must be mailed per state law.
Studying That Suits You
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Description
Test your knowledge of Texas Defensive Driving concepts with this quiz. Explore key definitions such as the age requirement for taking the course and its alternative names. This resource is essential for anyone looking to understand the Defensive Driving course and its benefits.
