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Questions and Answers

What is the purpose of person analysis in determining training needs?

To determine which employees need training (correct)

To recognize that every employee needs training for every task

To evaluate performance appraisal scores

To test knowledge of company policy for new employees

What methods can be used for person analysis to determine training needs?

Observing employee behavior outside of work

Checking social media activity

Performance appraisal scores, surveys, interviews, skill and knowledge tests, and critical incidents (correct)

Asking employees if they want training

What is the role of management in motivating employees to apply training?

A minor role

No role at all

A moderate role

A big role (correct)

What is essential for employees to do after receiving training?

Apply new knowledge and skills on the job Signup and view all the answers

What does Applebee's do to determine the training needs of management trainees?

Conduct skill and knowledge tests Signup and view all the answers

What role does management play in motivating employees to apply training?

A big role Signup and view all the answers

Study Notes

Needs analysis process involves determining which employees need training and in which areas
Person analysis recognizes that not every employee needs training for every task
Performance appraisal scores, surveys, interviews, skill and knowledge tests, and critical incidents are used for person analysis
Skill tests or knowledge tests can also determine training needs
Motivated employees perform better in training
Applying new knowledge and skills on the job is essential
Management plays a big role in motivating employees to apply training
Applebee's tests management trainees on essential on-the-job tasks
Some trainees complete the management training program in half the time it takes others
Examples of areas that could be tested to determine training needs include knowledge of lending laws for loan officers and knowledge of company policy for new employees.

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Description

Test your knowledge on identifying training needs and motivating employees with this informative quiz! From the needs analysis process to person analysis and skill tests, this quiz covers all the essential topics related to determining training needs. Discover the importance of motivated employees and the role of management in ensuring successful training outcomes. Plus, learn about the unique approaches taken by companies like Applebee's to test their management trainees. Take the quiz now to assess your understanding of this crucial aspect of employee development!