6 Questions
What is the purpose of person analysis in determining training needs?
To determine which employees need training
What methods can be used for person analysis to determine training needs?
Performance appraisal scores, surveys, interviews, skill and knowledge tests, and critical incidents
What is the role of management in motivating employees to apply training?
A big role
What is essential for employees to do after receiving training?
Apply new knowledge and skills on the job
What does Applebee's do to determine the training needs of management trainees?
Conduct skill and knowledge tests
What role does management play in motivating employees to apply training?
A big role
Study Notes
- Needs analysis process involves determining which employees need training and in which areas
- Person analysis recognizes that not every employee needs training for every task
- Performance appraisal scores, surveys, interviews, skill and knowledge tests, and critical incidents are used for person analysis
- Skill tests or knowledge tests can also determine training needs
- Motivated employees perform better in training
- Applying new knowledge and skills on the job is essential
- Management plays a big role in motivating employees to apply training
- Applebee's tests management trainees on essential on-the-job tasks
- Some trainees complete the management training program in half the time it takes others
- Examples of areas that could be tested to determine training needs include knowledge of lending laws for loan officers and knowledge of company policy for new employees.
Test your knowledge on identifying training needs and motivating employees with this informative quiz! From the needs analysis process to person analysis and skill tests, this quiz covers all the essential topics related to determining training needs. Discover the importance of motivated employees and the role of management in ensuring successful training outcomes. Plus, learn about the unique approaches taken by companies like Applebee's to test their management trainees. Take the quiz now to assess your understanding of this crucial aspect of employee development!
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