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6 Questions

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ETSGE Mod 3 Creating Solutions

Created by

@SelfSufficientHeliotrope

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Questions and Answers

What is the goal of using the prescription form?

To customize unique service offerings and retail products.

To list recommended products and services for guests to experience after treatments. (correct)

To create effective solutions for the SPA guest experience

To provide a basic template for consultation scripts.

A new scripting recommendation is provided for ______ and massage services.

facial

What is a common challenge in the consultation process?

Customizing unique service offerings.

Lack of prescription tools.

Listing recommended products and services.

Inconsistent scripts. (correct)

The module focuses on creating solutions in the ______ experience.

prescriptive Signup and view all the answers

What is the purpose of the SPA Professional Success Wheel?

To elevate the SPA guest experience Signup and view all the answers

The form can be used as a basic template and customized with unique ______ offerings and retail products.

service Signup and view all the answers

Study Notes

The module focuses on creating solutions in the prescriptive experience.
The second core concept of the SPA Professional Success Wheel is reviewed.
Consultation and recommendation can elevate the SPA guest experience.
Inconsistent scripts are a common challenge in the consultation process.
A new scripting recommendation is provided for facial and massage services.
Lack of prescription tools is a common challenge in the recommendation process.
A downloadable prescription form is available in the resource toolbox.
The form can be used as a basic template and customized with unique service offerings and retail products.
The form helps list recommended products and services for guests to experience after treatments.
The goal is to improve the guest experience and provide effective solutions.

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Description

"Take our quiz to test your knowledge on improving the guest experience in the SPA industry. Learn about creating solutions in the prescriptive experience, reviewing the SPA Professional Success Wheel, and elevating the consultation process. Discover common challenges in the recommendation process and how to overcome them with new scripting recommendations and prescription tools. Test your understanding of the downloadable prescription form and how it can be customized to list recommended products and services for guests to experience after treatments. Enhance your skills and improve the guest experience with our