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Questions and Answers
True or false:RBI does not support new acquisitions through integration.
True or false:RBI does not support new acquisitions through integration.
False (B)
What is the goal of HRO in healthcare?
What is the goal of HRO in healthcare?
- To increase profits for healthcare organizations
- To improve patient outcomes (correct)
- To reduce the number of healthcare workers
- To decrease the number of patients seen by healthcare providers
True or false: Due diligence is not necessary prior to acquisition.
True or false: Due diligence is not necessary prior to acquisition.
False (B)
Which Optum division is responsible for Clinical Performance and Clinical Consistency?
Which Optum division is responsible for Clinical Performance and Clinical Consistency?
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True or false: Sentinel Event is a patient safety event that did not result in harm.
True or false: Sentinel Event is a patient safety event that did not result in harm.
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Study Notes
- QPS and AQL focus on quality and patient safety in healthcare.
- QPS COE is the center of excellence for quality and patient safety.
- UHG BOD is the board of directors for UnitedHealth Group.
- Markets refer to local health systems like AHN, WellMed, and Attrius.
- Individual clinics/practices are run by AHN and WellMed.
- Region is divided into East, West, and South for Optum.
- HRO is the goal of being a highly reliable organization.
- Medical Affairs is a UHG team led by Dr. Margaret Mary Wilson.
- Clinical Performance (CP) and Clinical Consistency are under Optum Health.
- Just Culture and Psychological Safety aim to create better outcomes for patients and a fairer workplace.
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