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Questions and Answers
According to California regulations, what should a station do if they lack the necessary equipment, tools, or reference materials to inspect or repair a vehicle?
According to California regulations, what should a station do if they lack the necessary equipment, tools, or reference materials to inspect or repair a vehicle?
- They should inform the customer of the lack of equipment and proceed with the inspection or repair
- They should reject the vehicle before starting an inspection or repair (correct)
- They should inform the customer of the lack of equipment and allow the customer to bring in their own equipment
- They should proceed with the inspection or repair anyway
What should a test-and-repair station do if they have a policy of not repairing certain types of vehicles or inspection failures?
What should a test-and-repair station do if they have a policy of not repairing certain types of vehicles or inspection failures?
- They should allow the customer to bring in their own equipment
- They should inform the customer of the policy and proceed with the inspection or repair
- They should proceed with the inspection or repair anyway
- They should reject the vehicle before starting an inspection or repair (correct)
What should be done before preparing a written estimate and obtaining customer authorization for a vehicle inspection or repair?
What should be done before preparing a written estimate and obtaining customer authorization for a vehicle inspection or repair?
- Start the inspection or repair
- Inform the customer of any test restrictions
- Obtain all necessary equipment and tools
- Determine the required test type (correct)
