Test & Repair Station Compliance Quiz
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Questions and Answers

According to California regulations, what should a station do if they lack the necessary equipment, tools, or reference materials to inspect or repair a vehicle?

  • They should inform the customer of the lack of equipment and proceed with the inspection or repair
  • They should reject the vehicle before starting an inspection or repair (correct)
  • They should inform the customer of the lack of equipment and allow the customer to bring in their own equipment
  • They should proceed with the inspection or repair anyway

    • What should a test-and-repair station do if they have a policy of not repairing certain types of vehicles or inspection failures?

  • They should allow the customer to bring in their own equipment
  • They should inform the customer of the policy and proceed with the inspection or repair
  • They should proceed with the inspection or repair anyway
  • They should reject the vehicle before starting an inspection or repair (correct)

    • What should be done before preparing a written estimate and obtaining customer authorization for a vehicle inspection or repair?

  • Start the inspection or repair
  • Inform the customer of any test restrictions
  • Obtain all necessary equipment and tools
  • Determine the required test type (correct)

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