Test Procedures Overview

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Questions and Answers

What should be verified first during an external visual inspection?

Power cable connections (correct)

Video interface cable connection

Keyboard interface cable attachment

The condition of the keyboard

What is necessary for a PS/2-compatible mouse connection?

Only one cable required

Different connectors for keyboard and mouse

Both connectors must be the same (correct)

No power supply required

Which component must be securely connected to perform an external inspection correctly?

Internal hard drives

Video interface cable (correct)

Wireless networking adapters

USB devices

What action should be taken if keys on the keyboard are sticking?

Replace the keyboard (B) Signup and view all the answers

What step follows the inspection of the keyboard during external visual inspection?

Inspect the exterior of the computer (D) Signup and view all the answers

What should be checked regarding serial and parallel port devices?

The interface cables must be firmly attached (D) Signup and view all the answers

What is the primary purpose of performing an external visual inspection?

To identify potential hardware issues (A) Signup and view all the answers

What should be checked last in the external visual inspection process?

External monitor controls (B) Signup and view all the answers

What is the primary purpose of a test procedure?

To guide thorough testing of installations (C) Signup and view all the answers

Which step involves rechecking the gathered data for correctness?

Validating the test information (B) Signup and view all the answers

What should be done if a test fails during the gathering of test information?

Record the results and take further action if necessary (D) Signup and view all the answers

How can a technician recognize that a test has not been successful?

By receiving a 'Request timed out' message during a ping test (A) Signup and view all the answers

What is the significance of checking the specification at the end of the test procedure?

To ensure that the installation matches the user's request (B) Signup and view all the answers

During which step is it imperative to recognize test problems or successes?

Responding to test information (C) Signup and view all the answers

What initial action is taken within the test procedure?

Gathering test information (A) Signup and view all the answers

What typically follows after gathering the test information?

Validating the test information (C) Signup and view all the answers

Study Notes

Test Procedures

A test procedure provides a structured guide to ensure thorough installation testing.
Steps include gathering, validating, responding to test information, and checking specifications.
Gathering Test Information: Run required tests, log results to identify successes and failures.
Validating Test Information: Re-run tests to confirm the accuracy of gathered data.
Responding to Test Information: Recognize test outcomes; for example, a "Request timed out" indicates a network issue.
Checking Specification: Verify that installation specifications are met, such as ensuring hardware supports requested resolutions.

External Visual Inspection

Conduct a quick inspection of the computer, monitor, keyboard, peripherals, and cables.
Preparation: Ensure all devices are powered off before inspection.
Power Cable Verification: Check that all power cables are securely connected to devices and power sources.
Keyboard and Mouse Cables: Ensure proper attachment of interface cables; distinguish between PS/2 and serial mouse connections.
Network Cables: Confirm that network cables are correctly connected if present.
Device Connections: Verify proper attachment of devices to serial and parallel ports, ensuring captive screws are secure.
Video Connection: Check that the video interface cable is correctly fastened to both the computer and monitor.
Monitor Controls: Inspect external monitor controls for damage or incorrect settings, referring to monitor documentation as needed.
Keyboard Inspection: Look for sticky keys that might necessitate keyboard replacement.
Physical Damage Check: Examine the computer exterior and user-accessible storage for any signs of damage; follow up with the appropriate repair procedures as needed.

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Description

This quiz covers the essential steps in creating and executing test procedures for software installations. It emphasizes the importance of gathering test information and keeping detailed logs of test results to ensure thorough testing. Understand the methodology to work more effectively in quality assurance.