Questions and Answers
What should be verified first during an external visual inspection?
What is necessary for a PS/2-compatible mouse connection?
Which component must be securely connected to perform an external inspection correctly?
What action should be taken if keys on the keyboard are sticking?
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What step follows the inspection of the keyboard during external visual inspection?
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What should be checked regarding serial and parallel port devices?
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What is the primary purpose of performing an external visual inspection?
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What should be checked last in the external visual inspection process?
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What is the primary purpose of a test procedure?
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Which step involves rechecking the gathered data for correctness?
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What should be done if a test fails during the gathering of test information?
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How can a technician recognize that a test has not been successful?
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What is the significance of checking the specification at the end of the test procedure?
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During which step is it imperative to recognize test problems or successes?
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What initial action is taken within the test procedure?
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What typically follows after gathering the test information?
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Study Notes
Test Procedures
- A test procedure provides a structured guide to ensure thorough installation testing.
- Steps include gathering, validating, responding to test information, and checking specifications.
- Gathering Test Information: Run required tests, log results to identify successes and failures.
- Validating Test Information: Re-run tests to confirm the accuracy of gathered data.
- Responding to Test Information: Recognize test outcomes; for example, a "Request timed out" indicates a network issue.
- Checking Specification: Verify that installation specifications are met, such as ensuring hardware supports requested resolutions.
External Visual Inspection
- Conduct a quick inspection of the computer, monitor, keyboard, peripherals, and cables.
- Preparation: Ensure all devices are powered off before inspection.
- Power Cable Verification: Check that all power cables are securely connected to devices and power sources.
- Keyboard and Mouse Cables: Ensure proper attachment of interface cables; distinguish between PS/2 and serial mouse connections.
- Network Cables: Confirm that network cables are correctly connected if present.
- Device Connections: Verify proper attachment of devices to serial and parallel ports, ensuring captive screws are secure.
- Video Connection: Check that the video interface cable is correctly fastened to both the computer and monitor.
- Monitor Controls: Inspect external monitor controls for damage or incorrect settings, referring to monitor documentation as needed.
- Keyboard Inspection: Look for sticky keys that might necessitate keyboard replacement.
- Physical Damage Check: Examine the computer exterior and user-accessible storage for any signs of damage; follow up with the appropriate repair procedures as needed.
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Description
This quiz covers the essential steps in creating and executing test procedures for software installations. It emphasizes the importance of gathering test information and keeping detailed logs of test results to ensure thorough testing. Understand the methodology to work more effectively in quality assurance.
