Tesla Model Y Emergency Response Guide
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Questions and Answers

What is the maximum allowed speed when using dollies to transport the vehicle?

Under 3 mph or 5 km/h.

In what position should the Tesla be facing when loaded onto dollies?

The vehicle should face forward.

What mode must be enabled on the vehicle’s touchscreen before winching it onto a flatbed truck?

Transport Mode.

What might happen if the tires exceed the slow rotation speed during transport?

<p>It can lead to significant damage and overheating.</p> Signup and view all the answers

What is Tesla's policy concerning damage during the transport of the vehicle?

<p>Tesla is not responsible for any damage caused during transport.</p> Signup and view all the answers

Why should high voltage safety precautions be followed before transporting the Model Y?

<p>The vehicle may have energized high voltage components.</p> Signup and view all the answers

Can the Model Y be pushed when not in Neutral or Transport Mode?

<p>No, it can cause overheating of the rear motor.</p> Signup and view all the answers

What should you refer to for additional instructions on transporting the Model Y?

<p>The Owner’s Manual or the Roadside Assistance Guide.</p> Signup and view all the answers

What must be enabled for the power seats in the Model Y to operate?

<p>12V power must be enabled.</p> Signup and view all the answers

How can you open the liftgate in the Model Y?

<p>Tap the associated OPEN button on the touchscreen or press the switch under the exterior handle.</p> Signup and view all the answers

What is the purpose of the area where the engine would normally be in the Model Y?

<p>It serves as additional storage space known as the 'Front Trunk.'</p> Signup and view all the answers

What is required to open the hood of the Model Y using an external power source?

<p>You need to connect the external 12V power supply to the vehicle-side terminals.</p> Signup and view all the answers

What material is primarily used to construct the B-pillar of the Model Y?

<p>Ultra-high-strength reinforced steel.</p> Signup and view all the answers

Which areas are defined as 'no-cut zones' in the Model Y?

<p>'No-cut zones' include areas with high voltage, gas struts, SRS components, or other hazards.</p> Signup and view all the answers

What should you do first when using an external power supply on the Model Y?

<p>Locate an external 12V power supply.</p> Signup and view all the answers

What must be done after connecting the external power supply to open the hood?

<p>Turn on the external power supply.</p> Signup and view all the answers

What type of glass is used for the windshield and roof glass of the Model Y?

<p>Laminated safety glass.</p> Signup and view all the answers

What is indicated by the pink areas in the Model Y Emergency Response Guide?

<p>The pink areas indicate 'no-cut zones'.</p> Signup and view all the answers

How do you perform occupant extrication in the Model Y?

<p>Always check for occupants in the rear seating area before proceeding.</p> Signup and view all the answers

What is the last step after using an external power supply to open the hood?

<p>Disconnect both external power supply cables, starting with the black negative (-) cable.</p> Signup and view all the answers

What should always be assumed about high voltage components during an emergency response?

<p>Always assume that all high voltage components are energized.</p> Signup and view all the answers

What color is the coolant in the Model Y's high voltage battery system?

<p>The coolant is blue.</p> Signup and view all the answers

What is a warning associated with cutting or crushing Model Y?

<p>Failure to follow instructions can result in serious injury or death.</p> Signup and view all the answers

Name one high voltage component found in the Model Y.

<p>High Voltage Battery.</p> Signup and view all the answers

What is the purpose of the 12V battery in a high voltage system?

<p>The 12V battery charges and powers the high voltage contactors, enabling high voltage current flow.</p> Signup and view all the answers

What is advised to monitor if a high voltage battery catches fire?

<p>Firefighters should monitor the high voltage battery temperature for at least 24 hours.</p> Signup and view all the answers

What is the recommended method for extinguishing a high voltage battery fire?

<p>Use large amounts of water directly on the battery to cool and extinguish the fire.</p> Signup and view all the answers

Why is it important to establish additional water supply early during a high voltage battery fire?

<p>It may take between 3,000-8,000 gallons of water to fully extinguish a battery fire.</p> Signup and view all the answers

What should not be used to fight a high voltage battery fire?

<p>Foam is not recommended for extinguishing high voltage battery fires.</p> Signup and view all the answers

What safety action is recommended regarding vehicle movement during a battery fire?

<p>If safety permits, lift or tilt the vehicle for better access to the battery.</p> Signup and view all the answers

What is the main method for disabling the direct hazards in a Model Y?

<p>Double cut the first responder loop and remove the cut section.</p> Signup and view all the answers

What tools are recommended for monitoring battery temperatures during a fire?

<p>Using a Thermal Imagery Camera or Infrared (TIC or IR) is recommended.</p> Signup and view all the answers

What should be done with small fires that do not involve the high voltage battery?

<p>Engage typical vehicle firefighting procedures to extinguish them.</p> Signup and view all the answers

What must be done to disable the 12V battery system in a Model Y?

<p>The 12V battery negative cable must be cut.</p> Signup and view all the answers

Where is the First Responder Loop located in a left-hand drive Model Y?

<p>On the passenger side of the vehicle.</p> Signup and view all the answers

What should responders do when the First Responder Loop has been cut?

<p>Treat the battery pack and high voltage components as if they are live.</p> Signup and view all the answers

Why is it important to never cut an orange high voltage cable or battery pack?

<p>Because they could contain high voltage, posing serious risks of shock.</p> Signup and view all the answers

How can the status of high voltage contactors in a Model Y be likened to a light switch?

<p>When 'open', the high voltage is isolated; when 'closed', the high voltage is connected.</p> Signup and view all the answers

What personal protective equipment (PPE) should responders always wear?

<p>Appropriate PPE suitable for handling high voltage situations.</p> Signup and view all the answers

What does cutting the First Responder Loop achieve in terms of power systems?

<p>It disables the 12V power going to the airbag circuit and the high voltage contactors.</p> Signup and view all the answers

What should rescuers avoid doing with the inflation cylinders after deployment?

<p>Rescuers should never cut or crush inflation cylinders.</p> Signup and view all the answers

How long should one wait before touching the RCM after an airbag deployment?

<p>One should wait approximately 10 seconds before touching the RCM.</p> Signup and view all the answers

Where are the seatbelt pre-tensioners located in the Model Y?

<p>The seatbelt pre-tensioners are located at the bottom of the B-pillars and outboard of the 2nd row seats.</p> Signup and view all the answers

What might happen to the doors and liftgate after a collision?

<p>The doors and liftgate may not unlock from the outside after a collision.</p> Signup and view all the answers

How can a person open the front doors manually if the power is not functioning?

<p>They can open the front doors manually by reaching inside the window and using the mechanical release handle.</p> Signup and view all the answers

What should one do to open the Model Y doors from the outside if the power is functioning?

<p>Press the wide part of a door handle inwards and then pull the door open.</p> Signup and view all the answers

What is one caution regarding the mechanical door release handle after a collision?

<p>The mechanical door release may not operate as designed after a collision.</p> Signup and view all the answers

What method can be used to open the liftgate if 12V power is enabled?

<p>One can use any of the prescribed methods for opening the liftgate as detailed in the emergency guide.</p> Signup and view all the answers

Study Notes

Tesla Model Y Emergency Response Guide

  • Version: 001
  • Vehicle Type: Electric
  • Model: Tesla Model Y
  • Time Period: 2020-Present
  • Emergency Response Guide: This document provides information for first and second responders regarding the Tesla Model Y.

Contents (Page Breakdown)

  • Emergency Response Sheet: Page 1
  • Identification/Recognition: Page 2
  • Immobilization/Stabilization/Lifting: Page 5
  • Disable Direct Hazards/Safety Regulations: Page 7
  • Access to the Occupants: Page 12
  • Stored Energy/Liquids/Gases/Solids: Page 19
  • In Case of Fire: Page 23
  • In Case of Submersion: Page 25
  • Towing/Transportation/Storage: Page 26
  • Important Additional Information: Page 28
  • Explanation Pictograms Used: Page 29

Identification and Recognition

  • Badging: Model Y is identified by its badges and door handles; the model name is not on the rear. A "Dual Motor" badge might be on the trunk.
  • Emblem: The Tesla emblem indicates an electric vehicle.
  • VIN (Vehicle Identification Number): Located on the dashboard, driver's side windshield, driver's side door pillar, and sometimes under the passenger seat carpet.

Immobilization/Stabilization/Lifting

  • Chock Wheels: Always chock wheels, as Model Y moves silently and can still be in motion even if it is in Park or Reverse.
  • Park Position: Model Y should be placed into Park, and pressing the accelerator can cause quick acceleration. The parking brake engages automatically in the Park position and displays on the touchscreen.
  • Do not Damage Battery Pack: Be careful not damage the battery pack while stabilizing/lifting the vehicle.
  • Lift Areas: Only use designated lift areas when lifting or stabilizing the vehicle. Lift areas are shown in green in the diagram, and the high-voltage battery is located under the floor pan.

Access to Occupants & Disable Hazards

  • Hood Opening: Follow steps for opening the hood.
  • Disable the 12V battery: First responder loop must be double cut and the 12V battery disabled.
  • High Voltage Component Warning: Not all high voltage components are labeled, always wear appropriate PPE. Do not attempt to open the High-Voltage (HV) battery.
  • Cable Cut Procedures: Described for disengaging the airbag circuit for left-and right-hand drive vehicles.

Stored Energy/Liquids/Gases/Solids

  • HV Battery: The high-voltage (HV) battery cells are sealed, and there is not enough electrolyte to create a pool of liquid.
  • Coolant: Coolant is likely water and is blue in color.
  • High Voltage Components (Diagram): Descriptions and locations of various components are shown in diagram form.
  • High Voltage Battery Pack: The high-voltage battery is located under the floor pan.

High Voltage Power Cable/Component

  • Orange Cables: High-voltage cables are shown in orange, and rescuers should not compromise these components.
  • Drive Units: The rear drive unit is located between the rear wheels. The front drive unit is located between the front wheels.

Firefighting

  • Do Not Submerge: Do not submerge the vehicle.
  • Water Use: Use large amounts of water to cool the battery, or use CO2, dry chemicals, etc..
  • Monitoring: Monitor the HV battery temperature for 24 hours.
  • Foam: Tesla does not recommend using foam on electric vehicles.

Case of Submersion

  • Handle Like Other Submerged Vehicles: Treat the vehicle as a regular submerged vehicle.
  • Drain Water: Raise the vehicle’s front end to drain water.
  • Vehicle Safety: Vehicles should be handled with extra care after submersion to avoid battery fire.

Towing/Transportation/Storage

  • Wheel Spin: Do not let the wheels spin while transporting.
  • Transport Mode: Enable Transport Mode on the touchscreen before winching onto a flatbed truck.
  • Safety: Ensure safe distance to other vehicles from a fire incident or incident involving high voltage.
  • Method: Use a roll-back truck or wheel lifts and dollies to carry the vehicle safely.

Important Additional Info

  • PPE (Personal Protective Equipment): Always use appropriate PPE and suitable tools.
  • High Voltage Warning: Assume all high-voltage components are energized, and never cut, crush or touch them.
  • High Voltage De-energization Time: High voltage de-energizes in 2 minutes after deactivation.
  • Contact Us: Information provided and resources for first and second responders.

Explanation Pictograms

  • Infrared (IR) Device: Explanation on how to use it in specific environments.
  • Pictogram Descriptions: Descriptions for pictograms used throughout the guide.

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Description

This guide is essential for first and second responders dealing with Tesla Model Y vehicles. It covers critical information such as identification, stabilization, and emergency procedures in cases like fire or submersion. Familiarize yourself with the safety protocols to ensure effective response in emergencies involving this electric vehicle.

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