Telekom Product Knowledge
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Questions and Answers

Welche verschiedenen Internet-Geschwindigkeiten bietet die Telekom an?

10 Mbps, 100 Mbps, 1 Gbps

Was bietet die Telekom neben ihrem Festnetz-Telefonie-Angebot?

VoIP-Dienstleistungen

Was kann man über die MagentaTV hinaus bei der Telekom buchen?

StreamOn

Was bietet die Telekom außer seinen mobilen Tarifen an?

<p>Add-ons</p> Signup and view all the answers

Welche Cloud-Plattform bietet die Telekom an?

<p>Telekom Cloud</p> Signup and view all the answers

Welche Lösungen bietet die Telekom für Unternehmen an?

<p>Magenta Business</p> Signup and view all the answers

Was sind die beiden Hauptkategorien von Netzdienstleistungen der Telekom?

<p>Fixed Network Products und Mobile Network Products</p> Signup and view all the answers

Welche drei Arten von TV-Dienstleistungen bietet die Telekom an?

<p>IPTV, Satelliten-TV und Streaming-Dienste</p> Signup and view all the answers

Was sind die beiden Hauptkomponenten der Digital Services der Telekom?

<p>Cloud Services und Cybersecurity Services</p> Signup and view all the answers

Was bietet die Telekom in Bezug auf IoT-Dienstleistungen an?

<p>M2M-Kommunikation und IoT-Geräte-Management und -Analytik</p> Signup and view all the answers

Was sind die drei Hauptkategorien von Business Products der Telekom?

<p>Fixed Network Solutions, Mobile Network Solutions und ICT Solutions</p> Signup and view all the answers

Welche beiden Arten von technischem Support bietet die Telekom an?

<p>On-site- und Remote-Unterstützung</p> Signup and view all the answers

Was bietet die Telekom in Bezug auf Zahlungsdienstleistungen an?

<p>Elektronische Rechnungsstellung und Zahlungsoptionen, Invoicing und Zahlungsverarbeitung</p> Signup and view all the answers

Was sind die beiden Hauptkomponenten der Mobilfunkdienstleistungen der Telekom?

<p>Mobile Voice Services und Mobile Data Services</p> Signup and view all the answers

Welche beiden Arten von Geräten bietet die Telekom im Bereich Mobile Devices an?

<p>Handys und Smartphones, Tablets und mobile Hotspots</p> Signup and view all the answers

Was bietet die Telekom in Bezug auf Value-Added Services an?

<p>Rufnummernportabilität, Verzeichniseinträge und Werbeleistungen</p> Signup and view all the answers

Study Notes

Telekom Product Knowledge

Fixed Network

  • Internet: Telekom offers various internet plans with different speeds (e.g., 10 Mbps, 100 Mbps, 1 Gbps) and data volumes.
  • Telephony: Telekom provides landline and VoIP (Voice over Internet Protocol) services with various features (e.g., call forwarding, call waiting).

Mobile Network

  • Rate Plans: Telekom offers different mobile rate plans with varying data volumes, minutes, and SMS.
  • Add-ons: Additional features can be added to rate plans, such as international roaming, data boosters, or streaming services.
  • Devices: Telekom sells a range of mobile devices from various manufacturers, including smartphones and tablets.

TV and Entertainment

  • MagentaTV: Telekom's TV service offers live TV, on-demand content, and recording capabilities.
  • StreamOn: A streaming service that allows users to access popular streaming platforms without using their mobile data volume.

Cloud and Security

  • Telekom Cloud: A cloud-based storage service that allows users to store and access files from anywhere.
  • Security Services: Telekom offers various security solutions, such as antivirus software, online backup, and identity protection.

Business Solutions

  • Magenta Business: A range of products and services designed for businesses, including cloud services, security solutions, and network infrastructure.
  • IoT (Internet of Things) Solutions: Telekom offers IoT solutions for industries such as logistics, manufacturing, and energy management.

Additional Services

  • Customer Service: Telekom offers various customer support options, including online support, phone support, and in-store support.
  • Billing and Payment: Telekom offers flexible billing and payment options, including online payment, direct debit, and paperless billing.

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Description

Telekom's product offerings, including internet, telephony, mobile rate plans, TV and entertainment, cloud and security, business solutions, and additional services.

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