Tele-Health Virtual Consultation System for UB
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Questions and Answers

What is the main responsibility of the project manager, Margarette C. Maligaya, in the described project?

  • Creating and managing medical records
  • Documenting the development process and features
  • Overseeing the entire project to ensure it proceeds as planned (correct)
  • Integrating the platform with current systems

Which feature is highlighted as essential for the platform to accommodate all users?

  • Dynamic pricing for services
  • Mobile-device compatibility (correct)
  • Advanced analytics tools
  • User-specific customizations

What is the primary purpose of the Virtual Healthcare Consultation System?

  • To create an online pharmacy for students
  • To offer accessible and timely healthcare consultations (correct)
  • To provide in-person healthcare services to students
  • To conduct medical research on students' health

What role does Franzcine Kierk K. Gelera play in the project?

<p>Creating and managing the system (A)</p> Signup and view all the answers

Which method was chosen for data gathering due to its convenience for students?

<p>Survey questionnaires via mobile platform (A)</p> Signup and view all the answers

What is the primary focus of Eidam Cusi's role as a specialist?

<p>Ensuring strict security protocols are followed (B)</p> Signup and view all the answers

How does Maligaya ensure the project stays on course in spite of obstacles?

<p>Through risk management strategies (B)</p> Signup and view all the answers

How does the system ensure the authenticity of the user registration process?

<p>By utilizing the UB mail accounts for registration (C)</p> Signup and view all the answers

What aspect of the platform's functionality is specifically mentioned as needing improvement?

<p>Performance on both desktop and mobile devices (D)</p> Signup and view all the answers

What aspect of the app analytics will be analyzed?

<p>Frequency of appointment bookings and feature usage (A)</p> Signup and view all the answers

What compliance is outlined in the consent form related to the Virtual Healthcare Consultation System?

<p>Data Privacy Act (C)</p> Signup and view all the answers

What is the Total Benefits amount over 5 years?

<p>₱2,085,000 (A)</p> Signup and view all the answers

What is one of the security measures mentioned that helps protect student data?

<p>Encryption and secure logins (B)</p> Signup and view all the answers

In which year is the Net Benefit first positive?

<p>Year 2 (A)</p> Signup and view all the answers

Why is it beneficial to use a mobile platform for the survey questionnaire?

<p>It ensures higher participation and faster feedback (B)</p> Signup and view all the answers

Which of the following responsibilities does Jay Abalos hold in the project?

<p>Documentation of development processes and system features (D)</p> Signup and view all the answers

What characteristic of students does the system's design cater to?

<p>Their hectic schedules and academic commitments (A)</p> Signup and view all the answers

What is the Total Costs over 5 years?

<p>₱2,361,000 (C)</p> Signup and view all the answers

What essential engagement feature does the system provide for students?

<p>Online appointment scheduling with healthcare professionals (B)</p> Signup and view all the answers

How much is the cumulative Net Benefit after Year 5?

<p>₱-276,000 (A)</p> Signup and view all the answers

What is the amount allocated for Operational Labor over 5 years?

<p>₱293,000 (D)</p> Signup and view all the answers

Which of the following costs contributes the most to Total Additional Costs?

<p>System Maintenance &amp; Updates (B)</p> Signup and view all the answers

What was the Total Development Cost after Year 5?

<p>₱570,000 (D)</p> Signup and view all the answers

What is the change in Net Benefit from Year 4 to Year 5?

<p>₱-200,000 (C)</p> Signup and view all the answers

What is one core requirement for student medical records under relevant legislation?

<p>They must be kept private and confidential. (B)</p> Signup and view all the answers

What is the ROI for Year 1?

<p>-57.4% (D)</p> Signup and view all the answers

During peak usage times, what performance standard must the system meet?

<p>Ability to accommodate a large number of concurrent users. (D)</p> Signup and view all the answers

Which of the following is a usability requirement for the system?

<p>The system should feature an intuitive user interface. (C)</p> Signup and view all the answers

What affects the calculation of ROI differently in Year 2 compared to Year 1?

<p>Initial costs are excluded in Year 2. (C)</p> Signup and view all the answers

How should the system handle personal and medical data?

<p>Data should be communicated securely adhering to laws. (C)</p> Signup and view all the answers

What is the formula used for calculating ROI in Year 2?

<p>Annual Benefits – Annual Operating Costs / Annual Operating Costs x 100 (B)</p> Signup and view all the answers

What was the net benefit for Year 1?

<p>-₱201,500 (B)</p> Signup and view all the answers

What is a requirement regarding device compatibility?

<p>The system must be available across various devices. (C)</p> Signup and view all the answers

What should support multiple languages in the platform?

<p>User instructions and guidance. (B)</p> Signup and view all the answers

What is the expected trend for ROI in subsequent years after Year 1?

<p>It will improve as annual benefits exceed annual operating costs. (D)</p> Signup and view all the answers

In Year 2, what amount is the annual operating cost?

<p>₱58,500 (A)</p> Signup and view all the answers

Which of the following is not a performance standard for the system?

<p>Decrease system performance during peak times. (D)</p> Signup and view all the answers

What type of instructions should be provided for new users?

<p>Easy-to-follow instructions for navigating the system. (C)</p> Signup and view all the answers

At what point does the system reach the break-even point according to the analysis?

<p>Around Year 2 (B)</p> Signup and view all the answers

What was the annual benefit for Year 2?

<p>₱370,000 (A)</p> Signup and view all the answers

How does improved communication benefit clinic staff?

<p>It guarantees timely and appropriate care for students. (A)</p> Signup and view all the answers

What is the primary purpose of the 'Consult a doctor' app?

<p>To meet students' healthcare needs conveniently and privately. (D)</p> Signup and view all the answers

What aspect does the evaluation process focus on for the healthcare consultation system?

<p>Identifying strengths and areas for improvement. (B)</p> Signup and view all the answers

What technique will be used to gather feedback from users of the app?

<p>Feedback from users interacting with key features. (D)</p> Signup and view all the answers

What is a key ethical consideration when using the virtual healthcare consultation system?

<p>Protecting the anonymity and privacy of user data. (A)</p> Signup and view all the answers

What role do appointment scheduling and health record management play in the healthcare system?

<p>They streamline the management of student health services. (D)</p> Signup and view all the answers

What type of approach is used to understand user experiences with the app?

<p>A descriptive approach combining qualitative and quantitative methods. (D)</p> Signup and view all the answers

What is one expected outcome of the improved communication between healthcare providers?

<p>More effective handling of various health conditions. (A)</p> Signup and view all the answers

Flashcards

Improved Communication in Healthcare

Enhanced communication between educators, healthcare assistants, and other professionals ensures students receive timely and appropriate care.

Clinic Staff Benefits from Communication

Improved communication among healthcare providers allows for better coordination, efficient appointment handling, and quicker responses to student inquiries.

Data Privacy Act

A law that protects the privacy and confidentiality of personal data, including medical records.

HIPAA

A US law protecting the privacy and security of healthcare information, including student medical records.

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Descriptive Research Approach

This approach aims to understand how people use a system and their satisfaction with it by describing their interactions and experiences.

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Virtual Healthcare Consultation System

The system aims to provide convenient, private, and easy access to healthcare for students.

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Student Medical Records

Records containing information about a student's health, including medical history, diagnoses, and treatments.

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Performance Standards

Requirements defining how well a system should function under different conditions, especially during peak usage.

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Key Features of the System

The system includes crucial features such as communication channels, appointment scheduling, and health record management to improve student health management.

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Availability

The system must be accessible from various devices and browsers, ensuring everyone can use it.

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Evaluation Process

The evaluation process combines qualitative and quantitative methods to identify strengths and weaknesses of the system, ensuring its ongoing relevance and effectiveness.

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Payback Period

The time it takes for the cumulative net benefits to equal the initial investment.

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Usability

The system should be easy to use, even for people with limited technical knowledge.

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Net Benefit

The difference between total benefits and total costs.

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Data Privacy Act

The system ensures data privacy through anonymous informed consent, guaranteeing that users understand how their data will be used and protected.

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NPV (Net Present Value)

The present value of future cash flows minus the initial investment.

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Privacy and Security

The system needs to protect personal and medical data by following strict security and privacy rules.

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Anonymity in the System

Personal information is kept confidential, ensuring user anonymity.

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ROI (Return on Investment)

The ratio of net profit to the initial investment.

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GDPR

A European law that protects the personal data of individuals within the EU.

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What is the time it takes for the cumulative net benefits to equal the initial investment?

This is the payback period. The payback period is the time it takes for the cumulative net benefits to equal the initial investment.

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What does a negative Net Benefit indicate?

A negative Net Benefit indicates that the total costs exceed the total benefits, leading to a loss.

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What is the purpose of calculating NPV?

NPV helps determine the profitability of an investment by considering the time value of money.

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How is ROI calculated?

ROI is calculated by dividing the net profit by the initial investment.

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User Experience (UX)

The overall experience a user has while interacting with a platform, including ease of navigation and accessibility features.

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Platform Accessibility

Ensuring that a platform can be used by individuals with disabilities, including features like screen readers and keyboard navigation.

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Desktop and Mobile Compatibility

The platform must function seamlessly on both desktop computers and mobile devices.

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Maintenance

Regular updates, bug fixes, and improvements to ensure the platform remains functional and secure.

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Project Manager

Responsible for overseeing the entire project, ensuring tasks are completed on time, managing risks, and communicating with stakeholders.

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Web Developer

Creates and manages the technical aspects of the platform, including features, functionality, and integration with existing systems.

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Security Specialist

Ensures the platform adheres to strict security protocols to protect user data and privacy.

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App Analytics

Tracking how users interact with a mobile application, such as appointment bookings or messages sent, to understand user behavior and improve features.

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Survey Questionnaire

A structured set of questions used to gather information from a group of people, often electronically for convenience.

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Functional Requirements

Specific features and capabilities that a system must have to meet user needs and achieve goals.

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User Authentication

Verifying users' identities before they access a system or its services, usually using their existing university email accounts.

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Accessible Healthcare

Making healthcare services easy and convenient for all users, such as through online platforms or mobile apps.

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Timely Healthcare

Providing healthcare services promptly, without excessive delays, to cater to students' busy schedules.

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ROI Formula

The Return on Investment (ROI) is calculated by subtracting total costs from total benefits, dividing the result by the total costs, and then multiplying by 100. This gives a percentage value representing the profitability of an investment.

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Initial Costs in ROI

When calculating ROI in the first year, both initial costs (like development and setup expenses) and annual operating costs are included in the denominator of the formula.

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Subsequent Year ROI

From the second year onwards, only annual operating costs are considered when calculating ROI. This is because the initial investment is already accounted for.

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Positive vs. Negative ROI

A positive ROI indicates that the investment is generating more benefits than costs. A negative ROI means the total costs exceed the benefits, resulting in a loss.

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Break-Even Point

The break-even point is the time when the cumulative net benefits equal the initial investment. This indicates the point where the system starts becoming profitable.

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Calculating ROI: Year 1

In Year 1, the ROI is calculated by dividing the difference between the annual benefits and the sum of initial costs and annual operating costs by the sum of initial costs and annual operating costs, then multiplying by 100.

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Calculating ROI: Year 2 Onwards

Starting from Year 2, the ROI is calculated by dividing the difference between annual benefits and annual operating costs by the annual operating costs, then multiplying by 100.

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Study Notes

Tele-Health: A Virtual Healthcare Consultation System for UB

  • The "Virtual Healthcare Consultation System for the University of Batangas (UB)" aims to provide accessible and convenient healthcare for students and faculty.
  • It addresses challenges of busy schedules and need for timely medical advice.
  • The study examines system effectiveness, focusing on convenience, accessibility, and impact on student healthcare & academic performance.
  • The virtual system allows students to consult healthcare professionals without in-person visits.
  • It fosters a healthier campus, minimizes disruptions to academic commitments.
  • The system enables teachers to quickly direct students to healthcare resources, improving student health and academic success.
  • While appreciated for ease of use and privacy, concerns remain regarding service consistency, timely updates, and handling special cases.

Executive Summary

  • The system is a critical tool for supporting student health by providing online support, streamlining referrals, and improving overall communication between teachers, healthcare assistants, and staff.
  • The virtual system is intended to be a secure, scalable, and user-friendly platform.
  • Integrating the system with existing university infrastructure and data protection laws is important to ensure a secure system.
  • The system's goal is to enhance student health, improve academic performance, and create a healthier campus environment.

1.0 Introduction

  • Students recognize the virtual health consultation system as essential and helpful given their busy schedules and many responsibilities.
  • The system allows them to seek timely medical advice, minimizing disruptions to their studies and daily routines.
  • The system improves healthcare delivery, making it more convenient and efficient.

3.0 Requirements Definition

  • The Virtual Healthcare Consultation System is an online platform for accessible and timely healthcare consultations for UB students.
  • This system prioritizes student health and academic success.
  • The system is integrated into existing university technology infrastructure.

3.1 Functional Requirements

  • The system facilitates remote healthcare consultations, eliminating the need for in-person visits.
  • It addresses student needs for timely medical advice, streamlining the process.
  • The system accommodates busy schedules, minimizing disruptions to student academic life.

Online Consultation

  • Students can schedule online consultations with medical professionals.
  • The system supports text-based and video consultations.
  • Before each session, patients complete a pre-consultation questionnaire about health history and symptoms.

Appointment Scheduling

  • Appointments are scheduled based on specialist availability.
  • Students can easily adjust or cancel appointments.
  • Automated reminders are sent to participants via email and/or in-app notifications.

Communication Tools

  • Secure chat facilities allow for follow-up inquiries or clarifications between students and medical professionals.
  • Students can track appointment status and any updates or changes.
  • The system provides notifications about emergencies or updates to the healthcare system.

Administration of Health Records

  • Students have secure access to their medical records and history.
  • Clinic personnel monitor student health development and update records after consultations.
  • Student medical records are kept private and confidential according to relevant regulations.

4.0 Feasibility Analysis

  • The system is feasible due to the university's technical infrastructure, allowing for cloud-based storage and secure servers, supporting multiple users, and compliance with privacy laws.
  • Technological and security aspects of the platform ensure data confidentiality and user experience.

5.0 Results and Discussion

  • The Virtual Healthcare Consultation System (UB) is an essential resource for students for seamless, accessible, and timely healthcare consultations.
  • It minimizes disruptions to their academics, providing convenient medical advice.
  • The system improves health awareness among students.

Faculty Support

  • Improved referrals and communications lead to better student health management.

Challenge

  • Service consistency (timely updates, responsiveness to inquiries, especially in emergencies) and technical limitations(internet connectivity, system compatibility) are potential challenges.

Recommendations

  • Implementing user training to effectively utilize the system.
  • Gathering user feedback for necessary improvements to the system.
  • Establishing clear protocols for service updates and emergency responses.

Project Management

  • The project manager (Margarette C. Maligaya) oversees the project and ensures smooth workflow and stakeholders' feedback inclusion.
  • They manage risks, make sure deadlines are met, and oversee interactions with students, teachers, and staff.

Economic Feasibility

  • The system's total benefits for the five years exceed total costs despite experiencing net losses during the initial development/setup stage.
  • The system becomes profitable from the second year onward, with a substantial Return on Investment (ROI).
  • The system is expected to be profitable over time as operating costs decrease, and the system generates benefits without initial costs.

1.0 Answer to Objectives 2 (Data flow diagrams, Entity-relationship diagram, and Data dictionary)

3.2 Answer to Objectives 3 (Screenshot of the prototype)

Appendices

  • Project Work Plan with tasks, assigned personnel, completion dates for each task.
  • References section with appropriate citations (using APA 7 format)

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Tele-Health: A Virtual Healthcare Consultation Systems for UB PDF

Description

This quiz explores the Virtual Healthcare Consultation System for the University of Batangas. It focuses on the system's effectiveness in providing accessible healthcare, its impact on student health and academic performance, and the benefits of virtual consultations. Additionally, it discusses the challenges and concerns encountered in implementing the system.

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