Podcast
Questions and Answers
What is the main purpose of IT support work?
What is the main purpose of IT support work?
- Replacing and repairing computer components
- Ensuring computers can communicate with each other
- Solving meaningful problems using technology (correct)
- Building computers and using the Internet
What is the digital divide?
What is the digital divide?
- The gap between people who have access to the Internet and those who don't
- The gap between people who can afford super fast computers and those who can't
- The gap between people who have digital literacy skills and those who don't (correct)
- The gap between people who have access to IT and those who don't
Why is IT considered a vital tool in modern society?
Why is IT considered a vital tool in modern society?
- It helps people find jobs
- It helps people get an education
- It helps people access health information
- All of the above (correct)
What is the role of network engineers in IT?
What is the role of network engineers in IT?
What does the term 'digital literacy skills' refer to?
What does the term 'digital literacy skills' refer to?
What is the scope of the IT industry?
What is the scope of the IT industry?
Why is IT support work about the people?
Why is IT support work about the people?
What are some industries where IT has an influence?
What are some industries where IT has an influence?
What is the disadvantage of not having access to IT?
What is the disadvantage of not having access to IT?
True or false: IT is solely about building computers and using the Internet.
True or false: IT is solely about building computers and using the Internet.
True or false: IT helps people solve meaningful problems by using technology.
True or false: IT helps people solve meaningful problems by using technology.
True or false: IT skills are becoming less necessary for day-to-day living.
True or false: IT skills are becoming less necessary for day-to-day living.
True or false: The digital divide refers to the growing skills gap in IT.
True or false: The digital divide refers to the growing skills gap in IT.
True or false: Overcoming the digital divide involves understanding socio-economic factors.
True or false: Overcoming the digital divide involves understanding socio-economic factors.
True or false: Bridging the digital divide requires the help of people from diverse backgrounds.
True or false: Bridging the digital divide requires the help of people from diverse backgrounds.
True or false: IT support work is primarily focused on hardware repair.
True or false: IT support work is primarily focused on hardware repair.
True or false: IT is only relevant in a few specific industries.
True or false: IT is only relevant in a few specific industries.
True or false: Access to IT is not important for organizations and individuals.
True or false: Access to IT is not important for organizations and individuals.
True or false: IT has the potential to inspire a new generation of pioneers.
True or false: IT has the potential to inspire a new generation of pioneers.
True or false: Kevin Limehouse works as a support specialist for platforms building Doubleclick at Google.
True or false: Kevin Limehouse works as a support specialist for platforms building Doubleclick at Google.
True or false: Kevin Limehouse became the de facto IT support for his entire family when he was 12 or 13 years old.
True or false: Kevin Limehouse became the de facto IT support for his entire family when he was 12 or 13 years old.
True or false: Kevin Limehouse's parents grew up in small rural towns in South Carolina.
True or false: Kevin Limehouse's parents grew up in small rural towns in South Carolina.
True or false: Kevin Limehouse studied computer science at university.
True or false: Kevin Limehouse studied computer science at university.
True or false: Kevin Limehouse graduated school during the 2007 and 2009 recession.
True or false: Kevin Limehouse graduated school during the 2007 and 2009 recession.
True or false: Kevin Limehouse has been working in IT for five years.
True or false: Kevin Limehouse has been working in IT for five years.
True or false: Kevin Limehouse's current role is to support specialists.
True or false: Kevin Limehouse's current role is to support specialists.
True or false: Kevin Limehouse provides technical and building support to Google sales teams.
True or false: Kevin Limehouse provides technical and building support to Google sales teams.
True or false: Information technology has completely transformed your life in ways that you may not even realize.
True or false: Information technology has completely transformed your life in ways that you may not even realize.
True or false: Kevin Limehouse works primarily with users to solve their IT issues.
True or false: Kevin Limehouse works primarily with users to solve their IT issues.
Match the following IT roles with their responsibilities:
Match the following IT roles with their responsibilities:
Match the following terms with their definitions:
Match the following terms with their definitions:
Match the following industries with how they are influenced by IT:
Match the following industries with how they are influenced by IT:
Match the following concepts with their descriptions:
Match the following concepts with their descriptions:
Match the following solutions to the problems they address:
Match the following solutions to the problems they address:
Match the following limitations with their impacts:
Match the following limitations with their impacts:
Match the following aspects of IT with their descriptions:
Match the following aspects of IT with their descriptions:
Match the following aspects with their relevance to IT:
Match the following aspects with their relevance to IT:
Match the following IT challenges with their potential solutions:
Match the following IT challenges with their potential solutions:
Match the following areas with how IT can potentially impact them:
Match the following areas with how IT can potentially impact them:
