Team Performance: Attitudes, Values & Communication

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Questions and Answers

Which attribute most effectively promotes a positive and supportive environment within a team?

Discouraging discussions about personal matters.
Focusing primarily on individual accomplishments.
Strict adherence to pre-defined roles and responsibilities.
Openly sharing constructive feedback and appreciation. (correct)

Which of the following actions demonstrates mutual trust and respect within a team?

Withholding information to maintain a competitive edge.
Prioritizing individual tasks over collaborative efforts.
Consistently meeting deadlines and delivering on commitments. (correct)
Openly questioning the skills and knowledge of other team members.

How does establishing clear communication procedures primarily benefit a team?

It reduces the need for team meetings, saving time.
It encourages competition among team members.
It allows the team leader to micromanage individual tasks.
It ensures every member knows their role, increasing efficiency. (correct)

What is the most significant impact of a team that fosters honest discussions?

It leads to more effective problem-solving and innovative solutions. (C)

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Why is continuous review of team progress essential for achieving team goals?

It provides opportunities to correct mistakes and adjust strategies. (C)

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How does involving all team members in the decision-making process contribute to team success?

It promotes a sense of ownership and shared responsibility. (B)

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Which action best demonstrates a team's commitment to cooperation and collaboration?

Consistently meeting deadlines with high-quality results. (B)

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In a successful team, how are conflicts typically addressed?

They are discussed openly and resolved immediately. (C)

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What role does shared values play in a successful team?

They help align the team with common objectives and standards. (B)

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What is the effect of integrating team members into the goal-setting processes?

It fosters a sense of ownership and dedication to achieving set goals. (B)

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Flashcards

Interpersonal Attitudes

Positive attitude of support and motivation among members.

Shared Values

Loyalty, respect, and trust towards team members, valuing their skills.

Team Communication

Clear roles, good communication for quick decisions, quality feedback, honest discussions, and continuous review.

Team Cooperation

Defined goals, participation in decision making, willingness to cooperate, and effective methods to avoid conflict.

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Successful Team Traits

Common goal, respect, trust, shared values, sound relations, open communication, and conflict resolution.

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Common Goal

When team members are part of the process of setting goals for the group.

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Climate of Respect

Intra-team relations where trust and honesty are evident.

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Team Relations

When team members have sound intra-team relations

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Study Notes

Successful team performance relies on several criteria, including interpersonal attitudes, shared values, communication, and cooperation.

Interpersonal Attitudes and Behavior

Team members should display positive support and motivation towards one another.
Positive interpersonal relationships correlate with job satisfaction and increased team productivity.
A shared commitment and passion among members is essential for achieving common objectives.
Team leaders should acknowledge and give credit to members for their positive contributions.

Shared Values, Mutual Trust, and Support

Team members should exhibit loyalty, respect, and trust towards each other, even with differences.
Respect for the knowledge and skills of fellow members is vital.
Integrity in performing team tasks and meeting deadlines demonstrates commitment to team goals.

Communication

Clear procedures ensure that every team member understands their specific role.
Effective communication can lead to quicker decision-making.
Providing quality feedback enhances team morale.
Honest discussions facilitate effective problem-solving.
Regular review of team progress allows for timely corrections to ensure goal attainment.

Cooperation and Collaboration

Clearly defined and realistic goals are necessary so that all members know what needs to be accomplished.
All members should participate in decision-making processes.
A willingness to cooperate as a unit is critical for achieving team objectives.
Team members should cooperate with management to achieve both team and business objectives.
Agreeing on efficient methods to complete tasks minimizes time spent on conflict resolution.

Characteristics of Successful Team Performance

Successful teams share a common goal, and members are involved in setting these goals.
A climate of respect, trust, and honesty prevails.
Successful teams share a set of values and implement group decisions effectively.
Good intra-team relations characterize successful teams.
Open communication and immediate conflict resolution are practiced.