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Questions and Answers
What defines a project team?
What defines a project team?
According to the content, what is a disadvantage of project teams?
According to the content, what is a disadvantage of project teams?
Which of the following is considered a benefit of teamwork?
Which of the following is considered a benefit of teamwork?
What is teamwork characterized by?
What is teamwork characterized by?
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What aspect of team dynamics is highlighted in the content?
What aspect of team dynamics is highlighted in the content?
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Which of the following statements correctly reflects Tuckman's theory in the context of team building?
Which of the following statements correctly reflects Tuckman's theory in the context of team building?
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What happens when there is a lack of participation from team members?
What happens when there is a lack of participation from team members?
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What is a common challenge faced by project teams?
What is a common challenge faced by project teams?
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Which of the following best describes intrinsic motivation?
Which of the following best describes intrinsic motivation?
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What are some key skills important for team members?
What are some key skills important for team members?
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What characterizes a motivated team?
What characterizes a motivated team?
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Which of the following is an example of extrinsic motivation?
Which of the following is an example of extrinsic motivation?
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Which statement best captures the essence of team composition?
Which statement best captures the essence of team composition?
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What is considered a benefit of a motivated team?
What is considered a benefit of a motivated team?
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Which skill is NOT mentioned as essential for team members?
Which skill is NOT mentioned as essential for team members?
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What distinguishes extrinsic motivation from intrinsic motivation?
What distinguishes extrinsic motivation from intrinsic motivation?
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What is a potential disadvantage of virtual teams related to communication?
What is a potential disadvantage of virtual teams related to communication?
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During which phase of Tuckman’s Model do team members begin challenging one another?
During which phase of Tuckman’s Model do team members begin challenging one another?
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In which phase of Tuckman’s Model does a team start to establish routines and guidelines?
In which phase of Tuckman’s Model does a team start to establish routines and guidelines?
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What advantage do virtual teams have regarding workload management?
What advantage do virtual teams have regarding workload management?
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During the Adjourning phase, what role does the leader typically play?
During the Adjourning phase, what role does the leader typically play?
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Which of the following is a disadvantage of virtual teams regarding scheduling?
Which of the following is a disadvantage of virtual teams regarding scheduling?
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What is the primary focus of a leader during the Performing phase of Tuckman's Model?
What is the primary focus of a leader during the Performing phase of Tuckman's Model?
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What can significantly affect the success of a project team?
What can significantly affect the success of a project team?
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What is essential for every team member regarding the project's vision and objectives?
What is essential for every team member regarding the project's vision and objectives?
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How should project team members address their knowledge gaps?
How should project team members address their knowledge gaps?
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What reflects the way a team operates within an organization?
What reflects the way a team operates within an organization?
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What is one of the responsibilities of a Project Manager in team development?
What is one of the responsibilities of a Project Manager in team development?
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What is a key aspect of project team operations?
What is a key aspect of project team operations?
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In a team, how can growth be measured?
In a team, how can growth be measured?
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What should a Project Manager consider about the team they lead?
What should a Project Manager consider about the team they lead?
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What is a common way to establish team culture?
What is a common way to establish team culture?
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What does the term 'task' refer to in a team context?
What does the term 'task' refer to in a team context?
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Why is process as important as task efficiency in teams?
Why is process as important as task efficiency in teams?
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Which method is recommended for promoting multiple perspectives in decision-making?
Which method is recommended for promoting multiple perspectives in decision-making?
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What should a team do when generating solutions?
What should a team do when generating solutions?
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What is a key benefit of regular meetings and structured discussions in a team?
What is a key benefit of regular meetings and structured discussions in a team?
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What might be a consequence of focusing solely on task management?
What might be a consequence of focusing solely on task management?
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How can a leader help manage a team effectively?
How can a leader help manage a team effectively?
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What is one characteristic of effective collaboration in teams?
What is one characteristic of effective collaboration in teams?
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Intrinsic motivation is seeking external rewards.
Intrinsic motivation is seeking external rewards.
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Extrinsic motivation can involve avoiding unpleasant consequences.
Extrinsic motivation can involve avoiding unpleasant consequences.
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A motivated team typically demonstrates low levels of energy and commitment.
A motivated team typically demonstrates low levels of energy and commitment.
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Communication skills are considered an essential part of team member skillsets.
Communication skills are considered an essential part of team member skillsets.
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Participating in a contest for the sake of competition is an example of intrinsic motivation.
Participating in a contest for the sake of competition is an example of intrinsic motivation.
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Effective team management requires a blend of motivation, skillsets, and composition.
Effective team management requires a blend of motivation, skillsets, and composition.
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Planning and coordination skills are not essential for team members.
Planning and coordination skills are not essential for team members.
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Teams with high levels of motivation are less likely to innovate.
Teams with high levels of motivation are less likely to innovate.
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Teamwork is defined as the collaborative effort of a group to achieve a common goal.
Teamwork is defined as the collaborative effort of a group to achieve a common goal.
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Conflicts amongst team members are considered an advantage of project teams.
Conflicts amongst team members are considered an advantage of project teams.
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Skill development is a potential disadvantage of working in a diverse team.
Skill development is a potential disadvantage of working in a diverse team.
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One issue faced by project teams is the lack of participation from team members.
One issue faced by project teams is the lack of participation from team members.
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Tuckman's theory emphasizes the importance of team dynamics in project management.
Tuckman's theory emphasizes the importance of team dynamics in project management.
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Team culture is established only through formal development of team norms.
Team culture is established only through formal development of team norms.
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Competition among team members is a widely recognized advantage of teamwork.
Competition among team members is a widely recognized advantage of teamwork.
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Helping each other achieve tasks is a characteristic of effective teamwork.
Helping each other achieve tasks is a characteristic of effective teamwork.
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It is essential for project team members to be aware of the project vision and objectives.
It is essential for project team members to be aware of the project vision and objectives.
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Project teams typically aim for timely execution of projects as one of their main advantages.
Project teams typically aim for timely execution of projects as one of their main advantages.
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The primary focus of a project manager is to develop the skills of team members through training and mentoring.
The primary focus of a project manager is to develop the skills of team members through training and mentoring.
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Team members should have a clear understanding of their roles and responsibilities to avoid confusion.
Team members should have a clear understanding of their roles and responsibilities to avoid confusion.
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Project team operations refer to how decisions are made during the project lifecycle.
Project team operations refer to how decisions are made during the project lifecycle.
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A project manager should create a challenging and judgmental environment to enhance team performance.
A project manager should create a challenging and judgmental environment to enhance team performance.
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The stage of team development can affect how a project manager leads the team.
The stage of team development can affect how a project manager leads the team.
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Growth opportunities for the project team should only be addressed at the end of the project.
Growth opportunities for the project team should only be addressed at the end of the project.
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Developing trust within a virtual team can be easier than in a traditional in-person team setting.
Developing trust within a virtual team can be easier than in a traditional in-person team setting.
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During the Storming phase of Tuckman's Model, team members often confront and challenge each other.
During the Storming phase of Tuckman's Model, team members often confront and challenge each other.
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The Performing phase of Tuckman's Model is when the team reaches its peak performance and can handle problems independently.
The Performing phase of Tuckman's Model is when the team reaches its peak performance and can handle problems independently.
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Time zone differences are only an advantage in hybrid teams, making them more efficient.
Time zone differences are only an advantage in hybrid teams, making them more efficient.
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The Norming phase involves the team establishing guidelines and routines that work best for them.
The Norming phase involves the team establishing guidelines and routines that work best for them.
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In the Adjourning phase, the leader’s role is focused on providing conflict resolution.
In the Adjourning phase, the leader’s role is focused on providing conflict resolution.
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One of the advantages of virtual teams is reduced facility costs.
One of the advantages of virtual teams is reduced facility costs.
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A Project Manager has no significant impact on a team's reputation.
A Project Manager has no significant impact on a team's reputation.
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A team contract is synonymous with a working agreement and serves the same purpose.
A team contract is synonymous with a working agreement and serves the same purpose.
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Intrinsic motivators include external rewards such as gift certificates and food.
Intrinsic motivators include external rewards such as gift certificates and food.
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A mature team is one that has been together for a significant amount of time and exhibits common understanding among its members.
A mature team is one that has been together for a significant amount of time and exhibits common understanding among its members.
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Extrinsic rewards hold more value than intrinsic motivators for maintaining a high-performing team.
Extrinsic rewards hold more value than intrinsic motivators for maintaining a high-performing team.
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The Project Manager has full authority to enforce the working agreement within the team.
The Project Manager has full authority to enforce the working agreement within the team.
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Team members who are too similar to the Project Manager can strengthen team dynamics.
Team members who are too similar to the Project Manager can strengthen team dynamics.
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Working agreements can only be created by the Project Manager and should not involve the entire team.
Working agreements can only be created by the Project Manager and should not involve the entire team.
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Recognition is classified as an intrinsic motivator when it comes to team performance.
Recognition is classified as an intrinsic motivator when it comes to team performance.
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It is essential that everyone is aware of the project ______ and objectives.
It is essential that everyone is aware of the project ______ and objectives.
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Project team members should understand and fulfil their roles and ______.
Project team members should understand and fulfil their roles and ______.
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Team culture may be established formally by developing team ______.
Team culture may be established formally by developing team ______.
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As a PM, it is important to create a ______, safe, and productive environment for the team.
As a PM, it is important to create a ______, safe, and productive environment for the team.
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Team operations involve how the team ______, communicates, and makes decisions.
Team operations involve how the team ______, communicates, and makes decisions.
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Growth opportunities for the team can be highlighted by identifying areas where they ______.
Growth opportunities for the team can be highlighted by identifying areas where they ______.
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Providing guidance to the team can involve supporting individuals with specific ______.
Providing guidance to the team can involve supporting individuals with specific ______.
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Miscommunication can often lead to a lack of effective ______ skills.
Miscommunication can often lead to a lack of effective ______ skills.
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Intrinsic motivation is when one engages in a behavior because they find it ______.
Intrinsic motivation is when one engages in a behavior because they find it ______.
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As a leader, you should consider what stage of ______ the team is at in their development.
As a leader, you should consider what stage of ______ the team is at in their development.
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A team is a group of individuals with complementary skills who depend upon one another to accomplish a common ______.
A team is a group of individuals with complementary skills who depend upon one another to accomplish a common ______.
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A motivated team demonstrates a high level of ______ in the workplace.
A motivated team demonstrates a high level of ______ in the workplace.
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Extrinsic motivation can involve performing a behavior to earn a ______ or avoid punishment.
Extrinsic motivation can involve performing a behavior to earn a ______ or avoid punishment.
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Teamwork is seen within the framework of a team, which is a group of interdependent individuals working towards a common ______.
Teamwork is seen within the framework of a team, which is a group of interdependent individuals working towards a common ______.
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Conflicts amongst team members can be considered a disadvantage of project ______.
Conflicts amongst team members can be considered a disadvantage of project ______.
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Team ______ includes understanding what departments make up the team.
Team ______ includes understanding what departments make up the team.
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Skills such as ______ resolution are important for fostering a positive team environment.
Skills such as ______ resolution are important for fostering a positive team environment.
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Group encouragement is one of the key ______ of teamwork.
Group encouragement is one of the key ______ of teamwork.
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Participating in a sport to win ______ is an example of extrinsic motivation.
Participating in a sport to win ______ is an example of extrinsic motivation.
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Tuckman's theory addresses the stages of ______ development.
Tuckman's theory addresses the stages of ______ development.
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Multiple areas of specialty contribute to the ______ of ideas and viewpoints in a team.
Multiple areas of specialty contribute to the ______ of ideas and viewpoints in a team.
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An ability to create and achieve team ______ is a key skill for team members.
An ability to create and achieve team ______ is a key skill for team members.
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Lack of participation from team members can lead to ______ in the team's productivity.
Lack of participation from team members can lead to ______ in the team's productivity.
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Project management with project teams involves managing and navigating competing ______.
Project management with project teams involves managing and navigating competing ______.
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‘What’ a team works on is determined during project ______, detailed requirements sessions, etc.
‘What’ a team works on is determined during project ______, detailed requirements sessions, etc.
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Facilitate group decision making by using structured discussion ______ that emphasize solution generation and analysis.
Facilitate group decision making by using structured discussion ______ that emphasize solution generation and analysis.
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Groups that emphasize content (what) and ignore their ______ are just as likely to fail.
Groups that emphasize content (what) and ignore their ______ are just as likely to fail.
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The use of ______ techniques for making decisions ensures that everyone can provide input.
The use of ______ techniques for making decisions ensures that everyone can provide input.
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Creating ______ and revisiting them frequently ensures agreements are still valid.
Creating ______ and revisiting them frequently ensures agreements are still valid.
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Team must generate at least ______ other solutions during decision-making.
Team must generate at least ______ other solutions during decision-making.
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A good leader can combine knowledge of motivation with ______ and common sense to avoid team problems.
A good leader can combine knowledge of motivation with ______ and common sense to avoid team problems.
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Need both task and process ______; how the team works is as important as what they work on.
Need both task and process ______; how the team works is as important as what they work on.
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A PM can make or break a ______
A PM can make or break a ______
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During the ______ phase of Tuckman’s Model, team members begin to challenge each other.
During the ______ phase of Tuckman’s Model, team members begin to challenge each other.
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In the ______ phase, the team develops routines and guidelines.
In the ______ phase, the team develops routines and guidelines.
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A disadvantage of virtual teams is that time zones can make ______ difficult.
A disadvantage of virtual teams is that time zones can make ______ difficult.
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During the ______ phase, team members are released back into their respective functional areas.
During the ______ phase, team members are released back into their respective functional areas.
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One of the advantages of virtual teams is a wider ______ pool.
One of the advantages of virtual teams is a wider ______ pool.
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In the ______ phase, magic happens as team members know and trust each other.
In the ______ phase, magic happens as team members know and trust each other.
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Developing ______ within a virtual team can be more challenging.
Developing ______ within a virtual team can be more challenging.
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Study Notes
Team and Teamwork
- A team is a group of individuals with complementary skills who depend on one another to accomplish a common purpose or set of performance goals.
- Team members hold themselves mutually accountable.
- Teamwork is the collaborative effort of a group to achieve a common goal or to complete a task in an effective and efficient way.
- Teamwork occurs within a team, a group of interdependent individuals who work together towards a common goal.
Project Teams
- Project teams have advantages such as timely execution of projects, sharing of ideas and multiple viewpoints, multiple areas of specialty, helping each other achieve tasks, group encouragement, skill developments from working in a diverse team, and networking amongst team members.
- Disadvantages of project teams include conflicts amongst team members, lack of participation from team members, competition amongst team members, delay in work completion as a result of conflict, clash of egos and ideas, misunderstanding, miscommunication, and lack of the team management skills.
Team Member Considerations
- When building a team, consider the skillsets of each team member (collaborative, problem-solving, conflict resolution, communication, ability to create and achieve team and individual goals, planning and co-ordination skills).
- Consider the motivation of team members. Intrinsic motivation occurs when an individual engages in a behavior because they find it rewarding - the behavior is its own reward. Extrinsic motivation occurs when an individual engages in a behavior to earn a reward or avoid punishment.
- Consider the composition of the team - what departments make up the team, are they internal or external to the organization, are they specialists or generalists, what is the number of people on the team (small, large, virtual, in-person)? The team should have a balance of diverse members who share goals - you can consider education, geography, experience in the industry, or with subject matter.
Leading Project Teams
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PMI Common aspects of Team Development include:
- Vision and objectives - everyone must be aware of the project vision and objectives.
- Roles and responsibilities - team members must understand and fulfill their roles and responsibilities.
- Project team operations - how the team operates, day to day, communicates, makes decisions, agrees to disagree, and operating standards.
- Guidance - providing guidance to the team as a whole or to individuals on particular tasks or deliverables.
- Growth - highlight where the team excels and point out areas where there are opportunities for the team to grow.
Project Team Culture
- Team culture may be established deliberately (formally) by developing team norms, or informally through the behaviors and actions of team members.
- Team culture operates within the organization's culture, but reflects the team's way of working.
- As a Project Manager, you play a vital role in establishing and maintaining a respectful, safe, productive, and non-judgemental environment with and for the team.
Leading Teams
- As a leader you must note where the team is at and meet them where they are.
- What stage of development are they at?
- A team knows and will build its reputation.
- A Project Manager can make or break a team.
Virtual Teams
- Advantages of virtual teams include a wider talent pool, time zones allowing for "round the clock" working, hybrid (in-office, remote), mega-hybrid (geographically, virtually, and in-office), and lower facility costs (overhead).
- Disadvantages of virtual teams include time zones making meetings difficult, possible cultural and language differences, trust harder to develop, and less "cohesion."
Tuckman's Model of Team Development
- Forming - the team is getting familiar, they are uncertain of what's happening, and are waiting to see how things go. As a leader, provide clarity to your team, remind them of the vision you're striving toward, and the goals that lie ahead.
- Storming - team members have become familiar with each other, and storming ensues, team members start challenging each other during this phase, conflicts and misunderstandings are a common occurrence. As a leader be observant, address issues individually, and help with conflict if it arises.
- Norming - The team has started a "rebuilding" of sorts and has a deeper understanding. They set up guidelines and routines that work best for them, they find their rhythm. As a leader, you are less directive and more coaching, they still need you, but they now know best and are comfortable with how things are.
- Performing - Magic happens, they know and trust each other, and they can handle problems on their own. As a leader, you are still needed but more and more in a coaching and counseling role.
- Adjourning - Characterized by a winding down of project activities and the release of team members back into their respective functional areas or onto new projects. As a leader, provide celebration, acknowledgement, feedback, and reflection.
Managing Tasks and Processes
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Task refers to "What" the group is working on.
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Process refers to "How" the group is functioning.
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‘What’ a team works on is determined during project initiation, detailed requirements sessions, etc. This is generally provided for the team and the team then, with this information, outlines how they will solve, build, etc, the ‘what.’
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Task process - how groups accomplish their work.
- Use structure and consistency.
- Regular meetings, use agendas.
- Generate ideas creatively.
- Use collaborative techniques for making decisions and solving problems (consensus building - everyone is able to provide input).
- Create agreements and revisit them frequently ensuring they are still valid.
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Facilitate group decision-making by using:
- Structured discussion principles (guidelines that emphasize solution generation and analysis)
- Second solutions (the team must generate at least 2 other solutions)
- Procedures for generating multiple perspectives - adopt perspectives of other stakeholders, use the "thinking hats method," appoint a devil's advocate.
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Need both task and process efficiencies - how the team works is as important as what they work on.
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Groups that emphasize content (what) and ignore their process (how) are just as likely to fail as groups that emphasize process at the cost of task.
Wrap Up
- Combine your knowledge of motivation and how people interact with each other with caring and common sense to avoid the problems that can occur in teams.
- Sometimes the Project Manager inherits a team and must make the best of it.
- Other times a Project Manager can build a team from a rich pool of talent.
- Great leadership can and does get the job done.
Project Teams
- A project team is a group of individuals with complementary skills who work together to achieve a common goal.
- Benefits of a project team include timely execution of projects, sharing of ideas, multiple areas of specialty, helping each other achieve the task, group encouragement, and skill developments from working in a diverse team.
- Disadvantages of a project team include conflicts amongst team members, lack of participation from team members, competition amongst team members, delays in work completion due to conflict, clash of egos and ideas, misunderstanding, miscommunication, and lack of team management skills.
Team Member Considerations
- The skillsets required for a team member include collaboration, problem-solving, conflict resolution, communication, ability to create and achieve team and individual goals, planning, and coordination skills.
- Motivation can be intrinsic or extrinsic. Intrinsic motivation involves engaging in activities for their own sake, while extrinsic motivation involves engaging in activities for external rewards or to avoid punishment.
- Team composition involves considering the departments making up the team, whether they are internal or external to the organization, specialists or generalists, and the number of people involved.
Leading Project Teams
- Common aspects of team development include vision and objectives, roles and responsibilities, project team operations, guidance, and growth.
- Team culture can be established deliberately or informally through the actions of team members.
- As a project manager (PM), establish and maintain a respectful, safe, productive, and non-judgemental environment for the team.
Working and Team Agreements
- A working agreement is a set of guidelines that a team agrees to follow. It helps with self-management.
- A team contract is a set of basic principles and standards for working together to create a supportive and productive team environment.
- A project team charter records the team's values, agreements, and operating guidelines.
Building Teams
- Project managers should establish a baseline of values, trustworthiness, respect, honesty, and a strong work ethic for communication.
- Look for team members who demonstrate a desire to succeed and learn, have a track record of being a team player, and possess unique tactical and people skills.
Rewards and Recognition
- "High performing" project teams often run on fumes, which is not sustainable and can surface poor behaviors.
- Consider intrinsic motivators like autonomy, mastery (growth), purpose, and recognition.
- Also include extrinsic motivators like gift certificates, time off, and food.
Virtual Teams
- Advantages of virtual teams include access to a wider talent pool, time zone flexibility, lower facility costs, and working around the clock through the use of hybrid (in office-remote) and mega hybrid (geographically, virtually and in office) models.
- Disadvantages of virtual teams include challenges coordinating meetings due to time zones, potential cultural and language differences, trust development issues, and less cohesion.
Tuckman's Model
- In Tuckman's Model, a team goes through four stages: Forming, Storming, Norming, and Performing.
- Forming: This stage involves team members getting familiar with each other and the project. The PM should provide clarity.
- Storming: This stage involves team members challenging each other. Conflicts and misunderstandings are common. The PM should be observant and address issues individually.
- Norming: This stage involves the team establishing guidelines and routines. The PM should coach and guide.
- Performing: This stage involves a high level of trust and efficiency. The PM acts as a coach and counselor.
- Adjourning: This final stage involves winding down project activities and releasing team members. The PM provides celebration, acknowledgement, feedback, and reflection.
Organizational Structures
- Three Types: Divisional, Functional, and Matrix.
- Teams: Work within these structures.
- McKinsey 7S: A framework for organizational analysis and change.
Motivation
- Intrinsic Motivation: Engaging in an activity for its own sake.
- Extrinsic Motivation: Engaging in an activity for an external reward or to avoid punishment.
Project Teams
- Advantages: Timely execution, sharing of ideas, multiple viewpoints, skill development.
- Disadvantages: Conflicts, lack of participation, competition, delay in work completion, clash of egos and ideas.
Team Member Considerations
- Skillsets: Collaborative problem-solving, conflict resolution, communication, goal setting, planning, and coordination.
- Motivation: Intrinsic and extrinsic.
- Composition: Departments represented, internal/external, specialists/generalists, team size, diversity of experience.
Leading Project Teams
- PMI Common aspects of Team Development: Vision and objectives, roles and responsibilities, project team operations, guidance, growth.
Project Team Culture
- Establishing culture: Formally through norms or informally through team member actions.
Tuckman's Model of Team Development
- Forming: Team is getting familiar and uncertain.
- Storming: Team members challenge each other and conflicts arise.
- Norming: Team establishes guidelines and routines.
- Performing: Team functions effectively and efficiently.
- Adjourning: Team completes the project and members transition to other roles.
Managing Tasks and Process
- Task: What the team is working on.
- Process: How the team functions.
- Process Efficiencies: Use structure, consistency, regular meetings, creative idea generation, collaborative decision-making techniques, agreements, and frequent revisits of agreements.
- Facilitate Group Decision Making: Structured discussion principles, second solutions, procedures for generating multiple perspectives.
Importance of Task and Process
- Both are crucial: Efficient process is as important as task completion.
- Groups can fail: By prioritizing one at the expense of the other.
Wrap up
- Effective Leaders: Combine knowledge of motivation, team dynamics, and common sense.
- PM Responsibilities: Managing existing teams or building new ones from talent pools.
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Description
Test your knowledge on team dynamics and the importance of teamwork. This quiz explores the advantages and disadvantages of project teams, as well as the collaborative nature of effective teamwork. Dive in to see how well you understand these critical concepts!
