Podcast
Questions and Answers
What does raising one's hand and putting it down symbolize in the context of the story?
What does raising one's hand and putting it down symbolize in the context of the story?
- Taking credit for a team's success.
- Indicating a mistake and moving forward. (correct)
- Acknowledging a failure but giving up.
- Celebrating accomplishments with teammates.
What approach did the narrator take to handle the issue with Lisa Gray?
What approach did the narrator take to handle the issue with Lisa Gray?
- Seeking advice from a different mentor.
- Ignoring the situation altogether.
- Blaming the team for the problem.
- Admitting the mistake and planning corrective action. (correct)
How did the narrator feel about their father's response to their achievements?
How did the narrator feel about their father's response to their achievements?
- Slighted and disappointed.
- Proud to be part of a bigger family success. (correct)
- Angry that the focus was taken away from them.
- Indifferent to the praise.
What was the father's primary message regarding handling mistakes?
What was the father's primary message regarding handling mistakes?
In what context did the father derive the phrase about raising a hand?
In what context did the father derive the phrase about raising a hand?
What does admitting to a mistake in the office allow the team to do?
What does admitting to a mistake in the office allow the team to do?
What is a potential negative consequence of not admitting a mistake?
What is a potential negative consequence of not admitting a mistake?
How does the 'hand-raising' technique relate to teamwork?
How does the 'hand-raising' technique relate to teamwork?
In what way does the father suggest handling mistakes in the workplace?
In what way does the father suggest handling mistakes in the workplace?
What does the father imply about how mistakes are viewed in the workplace?
What does the father imply about how mistakes are viewed in the workplace?
What happens to a player’s focus when they choose to argue about a foul instead of accepting it?
What happens to a player’s focus when they choose to argue about a foul instead of accepting it?
How does the father's experience at the butcher shop reflect on admitting mistakes?
How does the father's experience at the butcher shop reflect on admitting mistakes?
What attitude does the father suggest employees should adopt towards mistakes?
What attitude does the father suggest employees should adopt towards mistakes?
What is a key characteristic of a small-minded person, according to the father?
What is a key characteristic of a small-minded person, according to the father?
Why does the father encourage the admission of mistakes among employees?
Why does the father encourage the admission of mistakes among employees?
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Study Notes
Taking Ownership
- The author's father teaches him a lesson from basketball: "raise your hand, put it down, and get back to playing the game."
- This means acknowledging mistakes, admitting responsibility, and moving on.
- The author's father compares this to the way a basketball player would raise his hand to acknowledge a foul, then continue playing.
- The author's father emphasizes that admitting mistakes is crucial for team success and builds forgiveness.
- The author finds it difficult to admit mistakes, but his father encourages him to own up to them, as it forces him to learn from them.
Dee Dee's Mirror Technique
- Dee Dee, a Branch Manager, uses a mirror on her desk to remind herself to smile and to "look in the mirror" when mistakes occur.
- By "looking in the mirror," Dee Dee suggests reflecting on her own actions and how she could have changed the outcome instead of blaming others.
- The author believes Dee Dee's mirror technique aligns with his father's "raise your hand" lesson, both emphasize personal accountability and focus on moving forward.
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