Podcast
Questions and Answers
Which statement best describes the role of Systems Engineering (SE) in product development?
Which statement best describes the role of Systems Engineering (SE) in product development?
- SE focuses primarily on individual component design without considering system-level interactions.
- SE is a departmental structure that manages design engineers.
- SE is only applied in the initial stages of a project to define customer needs, with minimal involvement thereafter.
- SE serves as the technical integration, ensuring subsystems function together to meet customer needs. (correct)
A design engineer is primarily concerned with which aspect of system development?
A design engineer is primarily concerned with which aspect of system development?
- Focusing on their specific design task and its direct impact on other system elements. (correct)
- Managing the overall system architecture and resolving interdisciplinary conflicts.
- Ensuring all system elements are integrated and function together seamlessly.
- Gathering and documenting customer needs to define the project scope.
What is the main difference between a Systems Engineer's viewpoint and a Design Engineer's viewpoint?
What is the main difference between a Systems Engineer's viewpoint and a Design Engineer's viewpoint?
- A Systems Engineer focuses on individual component design, while a Design Engineer considers the entire system.
- A Systems Engineer views the system from the outside, while a Design Engineer views it from the inside. (correct)
- A Systems Engineer is concerned with cost and schedule, while a Design Engineer focuses on technical specifications.
- There is no significant difference; both roles have the same perspective on system development.
What does IPPD stand for, in the context of Systems Engineering?
What does IPPD stand for, in the context of Systems Engineering?
In Systems Engineering, the technical 'glue' refers to:
In Systems Engineering, the technical 'glue' refers to:
Which organizational project-enabling process ensures that project activities align with strategic objectives and contribute to the overall business goals?
Which organizational project-enabling process ensures that project activities align with strategic objectives and contribute to the overall business goals?
Within the context of Systems Engineering, which process is MOST directly concerned with ensuring that a system meets the defined needs of its users and other stakeholders?
Within the context of Systems Engineering, which process is MOST directly concerned with ensuring that a system meets the defined needs of its users and other stakeholders?
What is the primary focus of the 'Agreement' process within the System Life Cycle?
What is the primary focus of the 'Agreement' process within the System Life Cycle?
Which technical management process involves systematically identifying, analyzing, and mitigating potential issues that could impact a project's objectives?
Which technical management process involves systematically identifying, analyzing, and mitigating potential issues that could impact a project's objectives?
In the context of the System Life Cycle, which process ensures that changes to the system are properly controlled, documented, and tracked?
In the context of the System Life Cycle, which process ensures that changes to the system are properly controlled, documented, and tracked?
Which technical process is responsible for transforming the defined architecture into a working system?
Which technical process is responsible for transforming the defined architecture into a working system?
What is the purpose of the 'Verification' process within the technical processes of the System Life Cycle?
What is the purpose of the 'Verification' process within the technical processes of the System Life Cycle?
During which stage of the System Life Cycle are stakeholder needs and requirements primarily defined and documented?
During which stage of the System Life Cycle are stakeholder needs and requirements primarily defined and documented?
Which perspective is MOST emphasized when considering the 'systems viewpoint' in systems engineering?
Which perspective is MOST emphasized when considering the 'systems viewpoint' in systems engineering?
ISO 15288 provides which of the following for systems engineering?
ISO 15288 provides which of the following for systems engineering?
According to the content, how are the processes defined in ISO 15288 intended to be applied?
According to the content, how are the processes defined in ISO 15288 intended to be applied?
What is the primary goal of involving all stakeholders in the processes described by ISO 15288?
What is the primary goal of involving all stakeholders in the processes described by ISO 15288?
Which of the following BEST characterizes the focus of systems engineering, as suggested in the content?
Which of the following BEST characterizes the focus of systems engineering, as suggested in the content?
Considering the frameworks listed, which one directly integrates with multiple standards, acting as a central point?
Considering the frameworks listed, which one directly integrates with multiple standards, acting as a central point?
Regarding the evolution of standards, what does 'italic' text likely indicate about a standard in the provided diagram?
Regarding the evolution of standards, what does 'italic' text likely indicate about a standard in the provided diagram?
If a project aims to integrate multiple existing standards into a cohesive framework, which standard from the diagram would be MOST suitable as a starting point due to its integrating nature?
If a project aims to integrate multiple existing standards into a cohesive framework, which standard from the diagram would be MOST suitable as a starting point due to its integrating nature?
A company wants to improve its software development processes by adopting a maturity model that also considers people management practices. Which framework would be MOST suitable?
A company wants to improve its software development processes by adopting a maturity model that also considers people management practices. Which framework would be MOST suitable?
An organization seeks a standard to guide its systems engineering processes with a focus on stakeholder involvement and achieving customer satisfaction. Which standard would be MOST relevant?
An organization seeks a standard to guide its systems engineering processes with a focus on stakeholder involvement and achieving customer satisfaction. Which standard would be MOST relevant?
Which of the following statements best reflects the focus of Systems Engineering revitalization?
Which of the following statements best reflects the focus of Systems Engineering revitalization?
What is the primary attribute that well written requirements should possess?
What is the primary attribute that well written requirements should possess?
Which of the following project approaches should raise concerns during systems engineering according to lessons learned?
Which of the following project approaches should raise concerns during systems engineering according to lessons learned?
In the context of systems integration, what is the most crucial element for avoiding project failure or disaster?
In the context of systems integration, what is the most crucial element for avoiding project failure or disaster?
Why is it important to manage requirements?
Why is it important to manage requirements?
In the context of an organization's processes, which of the following is a key component or aspect typically included?
In the context of an organization's processes, which of the following is a key component or aspect typically included?
What is considered the first and most important step in the Systems Engineering process?
What is considered the first and most important step in the Systems Engineering process?
What does the government/industry partnership in systems engineering begin with?
What does the government/industry partnership in systems engineering begin with?
What is the primary reason for establishing a stable requirements baseline in product development?
What is the primary reason for establishing a stable requirements baseline in product development?
Why is it important to obtain cost impact assessments from all stakeholders when changes to project requirements are proposed?
Why is it important to obtain cost impact assessments from all stakeholders when changes to project requirements are proposed?
In the context of product development, what is the significance of translating Desired Customer Outcomes (DCOs) into engineering specifications?
In the context of product development, what is the significance of translating Desired Customer Outcomes (DCOs) into engineering specifications?
What was the key element of success of the original Sony Walkman in 1979?
What was the key element of success of the original Sony Walkman in 1979?
What is the primary purpose of the 'House of Quality' format?
What is the primary purpose of the 'House of Quality' format?
During the process of using the 'House of Quality', what type of information does the customer provide?
During the process of using the 'House of Quality', what type of information does the customer provide?
How does the 'House of Quality' help translate customer Desired Customer Outcomes (DCOs) into product specifications?
How does the 'House of Quality' help translate customer Desired Customer Outcomes (DCOs) into product specifications?
What is the significance of identifying relationships (strong positive, positive, weak) between customer Desired Customer Outcomes (DCOs) and Engineering Characteristics in the ‘House of Quality’?
What is the significance of identifying relationships (strong positive, positive, weak) between customer Desired Customer Outcomes (DCOs) and Engineering Characteristics in the ‘House of Quality’?
Which factor is LEAST relevant when determining your response to a customer's request for a 'quick' addition to a project?
Which factor is LEAST relevant when determining your response to a customer's request for a 'quick' addition to a project?
Imagine a project is in its final testing phase. A customer requests a 'small' change that would improve user experience but requires re-testing the entire system. How should the project team respond?
Imagine a project is in its final testing phase. A customer requests a 'small' change that would improve user experience but requires re-testing the entire system. How should the project team respond?
A project manager is faced with a customer request that falls outside the original project scope. The change offers significant business value, but the team lacks the necessary expertise. What is the MOST appropriate course of action?
A project manager is faced with a customer request that falls outside the original project scope. The change offers significant business value, but the team lacks the necessary expertise. What is the MOST appropriate course of action?
What does the acronym $APPEALS represent in the context of value definition?
What does the acronym $APPEALS represent in the context of value definition?
Which of the following is the MOST effective way to gather requirements and ensure a shared understanding with a customer?
Which of the following is the MOST effective way to gather requirements and ensure a shared understanding with a customer?
A project team is developing a new software application. During development, a competitor launches a similar application with a key feature that was not initially planned for in the project. How should the team respond?
A project team is developing a new software application. During development, a competitor launches a similar application with a key feature that was not initially planned for in the project. How should the team respond?
In the $APPEALS framework, which of the following scenarios BEST illustrates the 'Lifecycle' component?
In the $APPEALS framework, which of the following scenarios BEST illustrates the 'Lifecycle' component?
A design team is creating a new type of pen. One market segment is 'The Executive'. Using the $APPEALS framework, which aspect would likely be MOST important to this market?
A design team is creating a new type of pen. One market segment is 'The Executive'. Using the $APPEALS framework, which aspect would likely be MOST important to this market?
Flashcards
Dr. K's advice
Dr. K's advice
Working one hour a day for yourself can transform your life.
Systems Engineering
Systems Engineering
A systematic, interdisciplinary approach that transforms customer needs into a total system solution.
Systems Engineering Role
Systems Engineering Role
A process led by Systems Engineers, integrating all functions via Integrated Process and Product Development (IPPD).
Systems Engineer's Viewpoint
Systems Engineer's Viewpoint
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Design Engineer's Viewpoint
Design Engineer's Viewpoint
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System Life Cycle
System Life Cycle
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Organization Project-Enabling (ORG)
Organization Project-Enabling (ORG)
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Technical Management
Technical Management
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Technical Processes
Technical Processes
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Stakeholder Needs and Requirements Definition
Stakeholder Needs and Requirements Definition
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System Requirements Definition
System Requirements Definition
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Architectural Definition
Architectural Definition
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Implementation, Verification, and Integration
Implementation, Verification, and Integration
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Systems Viewpoint
Systems Viewpoint
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ISO 15288
ISO 15288
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ISO 15288 Focus
ISO 15288 Focus
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Scalability in ISO 15288
Scalability in ISO 15288
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ISO 15288 Goal
ISO 15288 Goal
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Human-Made Systems
Human-Made Systems
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Process Application
Process Application
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Frameworks Focus
Frameworks Focus
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Process Standards
Process Standards
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ISO 15288
ISO 15288
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Systems Engineering Processes
Systems Engineering Processes
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Standards in Systems Engineering
Standards in Systems Engineering
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Systems Engineering Revitalization Focus
Systems Engineering Revitalization Focus
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Improving Systems Engineering
Improving Systems Engineering
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Warning Signs in Projects
Warning Signs in Projects
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Expert Overconfidence
Expert Overconfidence
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Value of Systems Integration
Value of Systems Integration
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Desired Customer Outcome
Desired Customer Outcome
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Requirements Baseline
Requirements Baseline
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Mission Analysis
Mission Analysis
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DCO's
DCO's
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Translating DCO's
Translating DCO's
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House of Quality
House of Quality
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Customer's Knowledge
Customer's Knowledge
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VOC/DCO Data
VOC/DCO Data
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Value and DCO's
Value and DCO's
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Art of Value Definition
Art of Value Definition
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Requirements Creep / Scope Creep
Requirements Creep / Scope Creep
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Responding to 'quick' customer requests
Responding to 'quick' customer requests
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$APPEALS
$APPEALS
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Factors for responding to requests
Factors for responding to requests
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Design Task Market Segment
Design Task Market Segment
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Project Type Consideration
Project Type Consideration
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Achievability
Achievability
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Study Notes
- Introduction to Systems Engineering, including DCO (Active listening) and Requirements Creep, by Ali Kucukozyigit, PhD, CPEM, a Teaching Assistant Professor at Industrial Engineering & Engineering Management at Arizona State University.
Systems Engineering
- A process, not an organization
- Led by Systems Engineers
- All functions play a role, integrating through Integrated Process and Product Development (IPPD)
- Must be rigorously applied across a program.
- Technical glue that helps different design disciplines and subsystems to work together.
- A systematic, interdisciplinary approach that transforms customer needs into a total system solution
Systems Viewpoint
- Design engineers view the system from the inside with a specialist's viewpoint.
- Design engineers are concerned with other system elements only as they affect their design task.
- Systems Engineers view the system from the outside with a systems viewpoint.
- Systems Engineers are concerned with the effect of all system elements, overall system design, performance, cost, and schedule.
ISO 15288-2023
- Establishes a common framework of process descriptions.
- Defines a set of processes and associated terminology from an engineering viewpoint.
- Processes can be applied at any level in the hierarchy.
- Suitable sets of processes can be applied for managing and performing the stages.
- Accomplished through the involvement of all stakeholders, with the goal of achieving customer satisfaction
- Concerned with human-made systems or system elements
- Includes agreement processes, organizational project-enabling processes, technical management processes, and technical processes, which have an introduction and subprocess such as, purpose, process outcomes, process activities, and tasks
Systems Engineering Revitalization
- Focuses on defining customer needs and required functionality, documenting requirements, before designing
- Integrates all disciplines into a structured development process from concept to operation
- Considers business and technical needs to provide a quality product that meets user needs
Areas for Improvement
- Writing requirements that are crisp, unambiguous, testable, and firm
- All program disciplines can work together.
- Program management, engineering, contracts, business operations, business development and research
- Compromise when necessary by tailoring standards and procedures
- Eliminate desirables, and use real needs
Importance of Systems Integration
- Integration is key, technical integration
- Without it, the result can be complete failure.
Capturing Customer Requirements
- The first and most important step is to capture customer requirements
- Defined as the desired customer outcome
Managing Requirements
- Ensures there is a stable and consistent baseline
- Prevents requirements growth.
- Ensures compatibility and is working to the same set of requirments.
- Gets appropriate cost impact assessments for proposed changes from all stakeholders
Active Listening
- You should actively listen, regardless of your response
- Your response should depend on what the request is, what type of project phase you are in, and if it is achievable
- Extra resources may be needed, team abilities, and if it adds business value
- A methodology for listening incorporates social acceptance, life cycle, assurances, ease of use, cost, availability, packaging, and performance
DCO's - Desired Customer Outcomes (DCO's)
- The customer may not know the product or service they want.
- They should be able to describe what will make them successful or you need to make them decribe.
- Collecting VOC/DCO data can be done through surveys, email campaigns, incentives, focus groups, Customer ratings, Customer relations, social media, Interviews, and feedback forms
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