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Questions and Answers
Which of the following is NOT typically considered a key responsibility of a systems analyst?
Which of the following is NOT typically considered a key responsibility of a systems analyst?
The most important aspect of increased productivity and profits is the technology itself, not the people who develop software systems.
The most important aspect of increased productivity and profits is the technology itself, not the people who develop software systems.
False (B)
Besides 'systems analyst', name one other job title that may perform systems analysis and design work.
Besides 'systems analyst', name one other job title that may perform systems analysis and design work.
programmer analyst, systems consultant, systems engineer, or Web developer
A software engineer applies the principles of software engineering to the design, development, testing, __________, and evaluation of software.
A software engineer applies the principles of software engineering to the design, development, testing, __________, and evaluation of software.
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According to the content, during which phase of software development is the cost of removing defects the highest?
According to the content, during which phase of software development is the cost of removing defects the highest?
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Match the following roles with their primary responsibility:
Match the following roles with their primary responsibility:
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Modifying a complex anti-ballistic missile system in a week, as described in Scenario No. 1, is a realistic approach.
Modifying a complex anti-ballistic missile system in a week, as described in Scenario No. 1, is a realistic approach.
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What is one consequence of using illegal software to perform tasks?
What is one consequence of using illegal software to perform tasks?
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Which type of knowledge is essential for a systems analyst to develop information systems?
Which type of knowledge is essential for a systems analyst to develop information systems?
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A business analyst is responsible to evaluate system requirements by conducting feasibility studie.
A business analyst is responsible to evaluate system requirements by conducting feasibility studie.
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A software fault represents a change to the ______ of the system.
A software fault represents a change to the ______ of the system.
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What is a potential consequence of having insufficient senior staff on a software development team?
What is a potential consequence of having insufficient senior staff on a software development team?
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Name at least two responsibilites of a Software Engineer
Name at least two responsibilites of a Software Engineer
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Recommending solutions that benefit personal interests over the organization is an example of a conflict of interest.
Recommending solutions that benefit personal interests over the organization is an example of a conflict of interest.
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Match the ethical concern with its description:
Match the ethical concern with its description:
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What is a risk associated with modifying code to fix a defect?
What is a risk associated with modifying code to fix a defect?
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What is a potential consequence of failing to report all identified defects, especially critical ones, due to time constraints?
What is a potential consequence of failing to report all identified defects, especially critical ones, due to time constraints?
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Delivering a result to a customer, even with catastrophic consequences, is always ethical as long as the team tried their best.
Delivering a result to a customer, even with catastrophic consequences, is always ethical as long as the team tried their best.
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What is a common consequence of failing to fully capture user requirements in software specification?
What is a common consequence of failing to fully capture user requirements in software specification?
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Conducting selective testing to favor specific stakeholders ensures complete system reliability.
Conducting selective testing to favor specific stakeholders ensures complete system reliability.
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Who typically possesses the in-depth knowledge of how a specific system (e.g., car brakes) should function?
Who typically possesses the in-depth knowledge of how a specific system (e.g., car brakes) should function?
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What is the potential risk of ignoring or inadequately testing for security vulnerabilities?
What is the potential risk of ignoring or inadequately testing for security vulnerabilities?
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Altering or fabricating test reports to show that a system meets requirements when it does not, is called ______ test results.
Altering or fabricating test reports to show that a system meets requirements when it does not, is called ______ test results.
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Skipping essential SDLC steps like detailed requirements gathering or proper testing can be due to extreme ______ to reduce time to market.
Skipping essential SDLC steps like detailed requirements gathering or proper testing can be due to extreme ______ to reduce time to market.
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Match the following examples with their correct category:
Match the following examples with their correct category:
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Match the scenario with the potential consequence of extreme pressure to cut corners in software development:
Match the scenario with the potential consequence of extreme pressure to cut corners in software development:
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What can poor-quality code NOT lead to?
What can poor-quality code NOT lead to?
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What benefit does an organization gain from following widely accepted software development methodologies?
What benefit does an organization gain from following widely accepted software development methodologies?
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Over-reliance on automated testing guarantees complete test coverage and identification of all possible defects.
Over-reliance on automated testing guarantees complete test coverage and identification of all possible defects.
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Software maintenance primarily involves replacing failed components with working ones, similar to hardware maintenance.
Software maintenance primarily involves replacing failed components with working ones, similar to hardware maintenance.
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What is the purpose of QA methods within the software development cycle?
What is the purpose of QA methods within the software development cycle?
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What is the primary motivation behind unethical behavior committed by someone who should know better?
What is the primary motivation behind unethical behavior committed by someone who should know better?
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Which of the following are characteristics of a rigorous development process for safety-critical systems? (Select all that apply)
Which of the following are characteristics of a rigorous development process for safety-critical systems? (Select all that apply)
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In N-version programming, multiple versions of software are run sequentially to identify errors.
In N-version programming, multiple versions of software are run sequentially to identify errors.
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What is the purpose of a hazard log in the development of safety-critical systems?
What is the purpose of a hazard log in the development of safety-critical systems?
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To cope with failures and errors, safety-critical software should provide multiple interchangeable software components to perform a signal function, this is called ______.
To cope with failures and errors, safety-critical software should provide multiple interchangeable software components to perform a signal function, this is called ______.
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Match the following roles with their responsibilities in developing safety-critical systems:
Match the following roles with their responsibilities in developing safety-critical systems:
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What should a formal risk analysis consider when designing a safety-critical system?
What should a formal risk analysis consider when designing a safety-critical system?
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An IT student's personal integrity and ethics are not important for them to succeed as system engineer.
An IT student's personal integrity and ethics are not important for them to succeed as system engineer.
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What are the consequences if a software engineer signs off on flight control software that is not sufficiently tested?
What are the consequences if a software engineer signs off on flight control software that is not sufficiently tested?
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What does the term 'slippery slope' refer to in the context of ethics?
What does the term 'slippery slope' refer to in the context of ethics?
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Informed consent, when applied to system administration, means users should be aware of the rules governing the system and how it operates.
Informed consent, when applied to system administration, means users should be aware of the rules governing the system and how it operates.
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What is the name of the organization that published a Code of Ethics for System Administrators in the early 2000s?
What is the name of the organization that published a Code of Ethics for System Administrators in the early 2000s?
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A User Code of Conduct provides guidelines for the ________ uses of an organization's computing systems.
A User Code of Conduct provides guidelines for the ________ uses of an organization's computing systems.
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Match the following elements addressed by LOPSA's Code of Ethics with their descriptions:
Match the following elements addressed by LOPSA's Code of Ethics with their descriptions:
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Which of the following issues is MOST likely to be addressed by a Privileged Access Code of Conduct?
Which of the following issues is MOST likely to be addressed by a Privileged Access Code of Conduct?
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A User Code of Conduct typically outlines what types of personal use of company equipment are permitted, but does not address what uses are forbidden.
A User Code of Conduct typically outlines what types of personal use of company equipment are permitted, but does not address what uses are forbidden.
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According to LOPSA, which of these following options is not part of the Code of Ethics?
According to LOPSA, which of these following options is not part of the Code of Ethics?
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Flashcards
Unfair Outcomes
Unfair Outcomes
Results leading to discrimination or harm against specific user groups.
Reporting Bugs
Reporting Bugs
The act of identifying and communicating software defects, especially critical ones.
Biased Testing
Biased Testing
Testing that selectively favors stakeholders, compromising thoroughness.
Security Vulnerabilities
Security Vulnerabilities
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Misrepresenting Test Results
Misrepresenting Test Results
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Inadequate Test Coverage
Inadequate Test Coverage
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Automation Limitations
Automation Limitations
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Safety-Critical Systems
Safety-Critical Systems
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Consequences of Misrepresentation
Consequences of Misrepresentation
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Unethical Decision-Making
Unethical Decision-Making
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Role of Domain Experts
Role of Domain Experts
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Misinterpretation of Requirements
Misinterpretation of Requirements
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Cutting Corners
Cutting Corners
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Impact of Poor Quality Code
Impact of Poor Quality Code
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Software Maintenance
Software Maintenance
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Software Development Lifecycle (SDLC)
Software Development Lifecycle (SDLC)
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Professional Codes of Ethics
Professional Codes of Ethics
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Systems Analyst
Systems Analyst
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Key Responsibilities of Systems Analyst
Key Responsibilities of Systems Analyst
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Business Analyst
Business Analyst
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Key Responsibilities of Business Analyst
Key Responsibilities of Business Analyst
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Software Engineer
Software Engineer
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Feasibility Studies
Feasibility Studies
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Technical Solutions
Technical Solutions
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Cost of Removing Defects
Cost of Removing Defects
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System Modification Challenges
System Modification Challenges
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Consequences of Software Defects
Consequences of Software Defects
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Ethics in Software Engineering
Ethics in Software Engineering
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Unauthorized Software Use
Unauthorized Software Use
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Conflicts of Interest
Conflicts of Interest
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User Data Handling
User Data Handling
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Confidentiality Breaches
Confidentiality Breaches
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Slippery Slope
Slippery Slope
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Informed Consent
Informed Consent
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LOPSA Code of Ethics
LOPSA Code of Ethics
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Professionalism in Ethics
Professionalism in Ethics
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User Code of Conduct
User Code of Conduct
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Privileged Access
Privileged Access
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Privacy Ethics
Privacy Ethics
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Responsibility to Computing Community
Responsibility to Computing Community
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System Safety Engineer
System Safety Engineer
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Hazard Log
Hazard Log
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Risk Analysis
Risk Analysis
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Redundancy
Redundancy
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N-Version Programming
N-Version Programming
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Integrity in IT
Integrity in IT
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Emergency Procedures
Emergency Procedures
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Professional Judgment
Professional Judgment
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Study Notes
Ethical Issues in Systems Analysis & Software Engineering
- Systems analysis and software engineering professionals have significant influence on society.
- Ethical issues include the end product, the development process, and human interactions.
- Course Learning Outcome 2: Recognizing diverse professional codes of ethics, addressing social, moral, ethical, legal, security, and social issues.
- Course Learning Outcome 4: Analyzing ethical, social, and security implications of design, deployment, and application stages.
Systems Analysis & Design
- Information technology drastically changes people's lives, increasing productivity and profits.
- Success in IT development depends on thorough systems analysis and design to align with business needs.
Who is a Systems Analyst?
- An IT professional who uses analysis and design techniques.
- Addresses business problems using information technology.
- Needs technical, business, and people knowledge and skills.
- May have various job titles, including programmer analyst, systems consultant, systems engineer, and Web developer.
Key Responsibilities of a Systems Analyst
- Identifying and analyzing business requirements.
- Designing and proposing technical solutions to address business needs.
- Acting as a liaison between business stakeholders and technical teams.
- Conducting feasibility studies to assess system requirements.
- Ensuring system design aligns with organizational objectives.
Who is a Business Analyst?
- Key responsibilities:
- Gathering and documenting business requirements from stakeholders
- Developing functional specifications for the technical team
- Evaluating impact of proposed changes on business processes
- Facilitating communication between business users and developers
- Assessing value and feasibility of proposed solutions
Who is a Software Engineer?
- Applies software engineering principles to design, development, testing, maintenance, and evaluation of software.
- Software engineers and system analysts are distinct roles with different skills and responsibilities.
- However, they are often involved in collaborative projects, with software engineers designing and coding elements and system analysts designing and managing the system as a whole
Key Responsibilities of a Software Engineer
- Designing, developing, and maintaining software systems
- Writing efficient and scalable code meeting functional and non-functional requirements
- Applying software engineering principles to solve technical problems
- Ensuring system security, performance, and reliability.
- Collaborating with testers and analysts to refine designs
Who is a Software Tester?
- Validating software meets specified requirements.
- Designing and executing test plans, cases, and scripts.
- Identifying, documenting, and tracking software defects.
- Performing different testing types (functional, performance, security).
- Collaborating with developers to resolve defects.
Ethical Issues in Systems Analysis/Software Engineering
- Software professionals have the power to impact society positively or negatively.
- Ethical problems stem from the end product, the development process, and human interactions.
- Obligations relevant to the software professional involve: Self, Society/Public, Colleagues, Client, Employer, Product, Profession
Ethical Behaviour in a Professional Setting
- Ethical behaviour refers to how an individual or organization makes decisions and interacts with stakeholders.
- Aligning decisions, actions, and interactions with moral and professional principles is essential.
- These principles support laws, regulations, and the organization's culture and values.
Technical & Ethical Issues in Systems Analysis/Software Engineering
- Project managers might cut short requirement definition phases to catch up on time.
- Developers may base testing on descriptions of code rather than requirements.
- Misrepresenting, incomplete requirement specification leads to difficulties in meeting user needs, causing potential issues such as product unusability and contracts being cancelled.
- Developers' behaviour influenced by personal interests can become ethically questionable.
Technical and Ethical Issues with System Analyst/Software Engineer
- Misrepresentation of Requirements in Software Specification: Failing to capture or accurately reflect user requirements to meet deadlines or cut costs can result in systems failing to meet user needs.
- Software Design: Difficulty translating domain expertise into software requirements.
- Extreme Pressure to Skip Critical Steps: Skipping essential software development lifecycle (SDLC) steps due to time constraints leads to poor-quality code. This can cause system failures, vulnerabilities, and potential harm to users.
- Insufficient/Incompetent Staff: Lack of project management, bad planning/estimation, or insufficient senior staff can lead to deadly consequences for systems.
- Use of Unauthorized Software: Using illegal or uncredited open-source code violates intellectual property laws and undermines professional ethics.
- Conflicts of Interest: Recommending solutions that benefit personal or third-party interests undermines the integrity of the analyst and decision-making process
- Handling User Data: Collecting, storing, or using user data without consent violates privacy rights and legal regulations. Unauthorized disclosure compromises public welfare and leads to violations, penalties, and damage to reputations
- Security and Privacy: Failing to implement appropriate safety measures exposes users and organizations to cyberattacks, data breaches, and financial damage.
- Bias in Decision-Making: Prioritizing stakeholders' needs based on personal biases leads to biased solutions and harms trust in fairness.
- Red Lies/Over-Promising and Under-Delivering: Statements about projects or products falsely suggesting timely delivery undermines stakeholder relationships and trust.
- Inadequate Risk Management: Ignoring or underestimating potential project risks.
- Inadequate Test Coverage: Skipping necessary test phases due to resources or time constraints.
- Automation Limitations: Over-reliance on automated tools, which may have limitations, can reveal missed or overlooked defects.
- Reporting Bugs: Failing to report all defects, especially critical ones, due to time constraints, risks system unreliability and user satisfaction
- Biased testing: Biased testing methodologies lead to problems in finding all system failures.
- Security and Privacy concerns: Inadequate or ignoring user data sensitive measures can lead to cyberattacks, data breaches, and financial loss.
- Misrepresenting or Falsifying Test Results: Altering or fabricating test reports to show the system passes requirements.
Development of Safety Critical Systems
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Systems whose failure may cause injury or death are called Safety-Critical Systems.
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Developing such systems requires strong adherence to the Software Development Process, with thorough documentation and vigilance
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Developers must work closely with safety and system engineers, using logging and monitoring to track hazards during the project.
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Risk Analysis: Formal risk analysis is essential in safety-critical system design, building, and operation. A formal risk analysis should take account of what can go wrong, the likelihood/probability of occurrences, consequences, and how risks may be resolved or mitigated.
Scenario No. 2: Professional Judgment
- A quality control software engineer suspects issues with flight control software in an experimental fighter jet.
- The engineer faces pressure from employers to sign off on the software despite concerns about sufficient testing.
- Decision-making in this context requires professional judgment and ethical decision-making.
Development of Safety-Critical Systems
- Redundancy: Software should employ multiple interchangeable components for a single function.
- N-version programming: Multiple independently-developed versions of the software can verify functionality to ensure reliability in safety-critical systems.
Following Integrity and Ethics
- Integrity and ethical behaviour are vital for analyst/engineer success.
- Confidentiality/secrecy of client corporate and employee information is a major component
- Analysts/engineers must uphold high ethical standards regarding private proprietary information.
- Follow-through, open communication regarding project setbacks, recognizing strengths and weaknesses are essential for ethical work.
Sources of Ethical Guidance
- Deontological approach to professional ethics (rules-based).
- Professional bodies providing codes of conduct and practice.
- Information system methodologies offering framework and thoroughness.
Role of a System Administrator
- Responsible for setting up and maintaining system and server.
- Includes user administration and system performance monitoring
- Implementing and maintaining security policies (including backup)
Ethical Issues with System Administrators
- Confidentiality: Handling sensitive organizational data like trade secrets and customer information without adequate safeguards is ethically problematic
- Security and Privacy: Failure to implement proper security measures exposes users to risks like data breaches.
- Invasion of Privacy: Monitoring employee web activity and emails can raise privacy concerns. Employee contracts should specify parameters.
- Equality in Reporting: Policies should be transparent/equal in reporting infractions.
- Sensitive Information: Using knowledge gained from previous employment for personal gain without proper ethical/legal guidance.
- Whistle-Blower Situations: Torn between reporting potential illegal/unethical activities and job security.
- Compromising Security: Cutting security measures at a client's request despite evidence that sensitive data will be compromised.
- Consultation Fees: Playing on clients' fears of threats to their IT infrastructure to increase fees.
- The Slippery Slope: A seemingly minor unethical action can escalate into more severe actions.
Ethical Policies
- Informed Consent: Key component to ethical policy, where users understand the rules and system operations.
User Code of Conduct
- Each organization needs written guidelines for acceptable computing systems use
- Guidelines specify acceptable personal use vs forbidden activities.
Privileged Access Code of Conduct
- Users with privileged access need to acknowledge the need to use this access responsibly.
- Limitations on the types of activities that can be done with privileged access are needed.
Building a Security Culture
- Information security must be treated as a corporate culture.
- Employees are expected to be security conscious to support proper security measures and systems.
- Administrators need to adhere to an ethical code.
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Description
Test your knowledge on the key responsibilities and roles associated with systems analysis and design. This quiz covers various aspects of software engineering, roles of analysts, and the implications of software development practices. Challenge yourself on topics ranging from productivity to system requirements assessment.