Podcast
Questions and Answers
Which of the following tasks is typically performed by a system administrator?
Which of the following tasks is typically performed by a system administrator?
- Designing network cabling infrastructure.
- Administering network security, including intrusion detection.
- Monitoring system health and allocating disk space. (correct)
- Developing technical documentation for network diagrams.
Network administration primarily focuses on managing individual computer systems rather than the overall network infrastructure.
Network administration primarily focuses on managing individual computer systems rather than the overall network infrastructure.
False (B)
What is the primary goal of user account management in an IT environment?
What is the primary goal of user account management in an IT environment?
Controlling and managing user access to IT resources
The process of creating user accounts when an employee joins an organization is known as ______.
The process of creating user accounts when an employee joins an organization is known as ______.
Match the following tasks with the correct type of administrator:
Match the following tasks with the correct type of administrator:
Which of the following is a core function of an Identity and Access Management (IAM) solution?
Which of the following is a core function of an Identity and Access Management (IAM) solution?
Why is effective user management important for an organization's budgeting process?
Why is effective user management important for an organization's budgeting process?
Off-boarding refers to the process of granting new employees access to company resources and systems when they first join the organization.
Off-boarding refers to the process of granting new employees access to company resources and systems when they first join the organization.
Which of the following is NOT typically a consideration for managing enterprise hardware and software assets?
Which of the following is NOT typically a consideration for managing enterprise hardware and software assets?
Regular system and network monitoring primarily aims to identify potential issues and predict future technology trends.
Regular system and network monitoring primarily aims to identify potential issues and predict future technology trends.
What is the main goal of a System Performance Monitor (SPM)?
What is the main goal of a System Performance Monitor (SPM)?
The process of creating and storing copies of data to protect organizations from data loss is known as ______ and recovery.
The process of creating and storing copies of data to protect organizations from data loss is known as ______ and recovery.
Match the following terms with their descriptions:
Match the following terms with their descriptions:
Why is storing backup data on a separate medium important?
Why is storing backup data on a separate medium important?
The time elapsed between backups has no impact on the potential data loss during restoration.
The time elapsed between backups has no impact on the potential data loss during restoration.
Name at least three types of media suitable for storing backup copies of data.
Name at least three types of media suitable for storing backup copies of data.
Which of the following events can result in primary data failure, requiring data restoration from a backup?
Which of the following events can result in primary data failure, requiring data restoration from a backup?
System and network administrators set automated ______ to get notified in case anomalies are found during the ongoing monitoring process.
System and network administrators set automated ______ to get notified in case anomalies are found during the ongoing monitoring process.
What is the primary benefit of an organization reclaiming a departing employee’s device and software?
What is the primary benefit of an organization reclaiming a departing employee’s device and software?
Hardware lifecycle management solely focuses on the technical aspects of hardware, such as installation and maintenance.
Hardware lifecycle management solely focuses on the technical aspects of hardware, such as installation and maintenance.
Name at least three stages of the hardware lifecycle.
Name at least three stages of the hardware lifecycle.
Before procuring new devices, the two critical stages that must be actioned are ______ and ______.
Before procuring new devices, the two critical stages that must be actioned are ______ and ______.
Which of the following factors is LEAST relevant when evaluating new software?
Which of the following factors is LEAST relevant when evaluating new software?
Software robustness refers to its ability to integrate seamlessly with competitor's products.
Software robustness refers to its ability to integrate seamlessly with competitor's products.
What does SOE stand for, and what is its purpose in software installation?
What does SOE stand for, and what is its purpose in software installation?
Software not included in the SOE typically requires approval from stakeholders such as business managers and the ______ manager.
Software not included in the SOE typically requires approval from stakeholders such as business managers and the ______ manager.
Which of the following is a primary consideration when installing new hardware, particularly in critical systems?
Which of the following is a primary consideration when installing new hardware, particularly in critical systems?
Hardware installation primarily involves software configuration, with minimal focus on physical component installation.
Hardware installation primarily involves software configuration, with minimal focus on physical component installation.
What is a key challenge faced by IT departments in managing hardware and software assets, especially with remote users?
What is a key challenge faced by IT departments in managing hardware and software assets, especially with remote users?
The process of configuring hardware and software within a computer application or system is known as hardware and software ________.
The process of configuring hardware and software within a computer application or system is known as hardware and software ________.
Match the evaluation factor with its description:
Match the evaluation factor with its description:
Which of these is the MOST important factor to consider when planning for software or hardware installation?
Which of these is the MOST important factor to consider when planning for software or hardware installation?
Software is typically placed on a network share for users to install themselves without any software management tools.
Software is typically placed on a network share for users to install themselves without any software management tools.
Flashcards
System Administration
System Administration
Managing hardware and software systems to ensure functionality.
Network Administration
Network Administration
Operational tasks to maintain smooth network performance.
User Account Management
User Account Management
Process for managing user access to IT resources.
Onboarding
Onboarding
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Off-boarding
Off-boarding
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Identity and Access Management (IAM)
Identity and Access Management (IAM)
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Network Security Administration
Network Security Administration
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Technical Documentation
Technical Documentation
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Hardware and Software Tracking
Hardware and Software Tracking
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Software Distribution
Software Distribution
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Help Desk Support
Help Desk Support
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Image Updating
Image Updating
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System Performance Monitoring
System Performance Monitoring
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System Performance Monitor (SPM)
System Performance Monitor (SPM)
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Backup and Recovery Process
Backup and Recovery Process
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Primary Data Failure Causes
Primary Data Failure Causes
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Additional Media for Backups
Additional Media for Backups
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Regular Backup Intervals
Regular Backup Intervals
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License Recycling
License Recycling
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User Management
User Management
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Hardware Lifecycle Management
Hardware Lifecycle Management
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Lifecycle Stages
Lifecycle Stages
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Evaluation before Procurement
Evaluation before Procurement
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Functionality Check
Functionality Check
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Software Performance
Software Performance
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User Interface Ease
User Interface Ease
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Compatibility with Existing Data
Compatibility with Existing Data
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Robustness of Software
Robustness of Software
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Software Installation Process
Software Installation Process
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Standard Operating Environment (SOE)
Standard Operating Environment (SOE)
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Supporting User Applications
Supporting User Applications
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Challenges in IT Management
Challenges in IT Management
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Upgrading Systems
Upgrading Systems
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Study Notes
System Administration
- System administration involves managing hardware and software systems.
- A system administrator monitors system health, allocates resources (disk space), performs backups, manages user access, and ensures security.
Network Administration
- Network administration encompasses tasks for a network's smooth operation.
- Tasks include network design, installation, and evaluation.
- Regular backups are crucial for data recovery.
- Accurate documentation (e.g., network diagrams) is essential.
- Providing network resource access authentication is mandatory.
- Network troubleshooting and security administration (like intrusion detection) are part of the job.
Building Configurations
- Configuring hardware and software is central to network and system administration.
- These tasks are performed to support users.
- The tasks are not independent of each other
User Account Management
- Identity and Access Management (IAM) solutions help manage user identities and access.
- User account management is fundamental in IAM solutions, particularly for directory services.
- It controls user access to IT resources (systems, files, etc.).
- Administrators manage user onboarding (account creation) and offboarding (account deactivation).
- Effective user management helps organizations predict software budgets and license needs.
Hardware and Software Lifecycle Management
- Hardware lifecycle management involves managing hardware and software throughout its lifespan to maximize ROI.
- Lifecycle stages include: procurement, deployment, maintenance, upgrade, disposal.
- Crucial steps before procurement include evaluation and installation.
Hardware and Software Evaluation
- Evaluation of new hardware/software is essential to ensure investment ROI.
- Factors to consider include:
- End-user needs (capabilities, tasks, and software usage).
- Functionality (essential functions, features).
- Performance (benchmark test reports).
- Ease of use (user interface, help).
- Compatibility with existing data and hardware.
- Robustness (error handling).
- Cost (comparison of benefits).
- Support (helpdesk availability, training).
- Customization (users' needs fulfillment).
Hardware and Software Installation
- Software installation involves distributing software throughout the organization following the rules of a Standard Operating Environment (SOE).
- Hardware installation includes configuring physical components (motherboard jumpers, etc.).
- Stakeholders (e.g., business managers, network managers) approve software requests outside the SOE.
Maintenance
- Managing hardware and software assets is more complex with numerous users and apps.
- Remote users pose challenges to traditional LAN-based management.
System and Network Monitoring
- Regular monitoring ensures system and network stability, aiding in proactive issue resolution.
System Performance Monitoring
- System Performance Monitor (SPM) tools gather and report essential system data.
- SPM may include CPU, memory, hard disk, and network usage metrics.
- SPM can help with decision making for upgrades and optimization.
Backup and Recovery
- Backup and recovery processes create data copies to protect against data loss.
- Data loss can originate from hardware/software failure, data corruption, or malicious/accidental actions.
- Data copies should be on separate systems/media (e.g., external hard drives, cloud storage).
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Description
The field of System Administration involves managing hardware and software systems, monitoring system health and managing user access. Network administration includes network design, installation, regular backups and troubleshooting. IAM solutions help manage user identities.
