Podcast
Questions and Answers
Which of the following are the main functions of technical support? (Select all that apply)
Which of the following are the main functions of technical support? (Select all that apply)
What is strategic planning?
What is strategic planning?
The process of identifying long-term organizational goals, strategies, and resources.
What is a mission statement?
What is a mission statement?
A document that describes the company for its stakeholders and states the company's overall purpose, products, services, and values.
What are critical success factors?
What are critical success factors?
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SWOT analysis includes strengths, weaknesses, opportunities, and ______.
SWOT analysis includes strengths, weaknesses, opportunities, and ______.
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What questions typically begin an enterprise SWOT analysis?
What questions typically begin an enterprise SWOT analysis?
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What is a business case?
What is a business case?
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Which of these are main reasons for system requests? (Select all that apply)
Which of these are main reasons for system requests? (Select all that apply)
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Which of the following are considered external factors? (Select all that apply)
Which of the following are considered external factors? (Select all that apply)
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What is Information Technology (IT)?
What is Information Technology (IT)?
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What is systems analysis and design?
What is systems analysis and design?
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What does an information system combine?
What does an information system combine?
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What is the primary responsibility of a systems analyst?
What is the primary responsibility of a systems analyst?
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What is a system?
What is a system?
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What is a mission-critical system?
What is a mission-critical system?
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Define data.
Define data.
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What is information?
What is information?
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What are the five key components of an information system?
What are the five key components of an information system?
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What are hardware components?
What are hardware components?
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What is a data center?
What is a data center?
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What is Moore's law?
What is Moore's law?
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Define software.
Define software.
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What is system software?
What is system software?
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What is application software?
What is application software?
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What is a horizontal system?
What is a horizontal system?
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What is a vertical system?
What is a vertical system?
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What are legacy systems?
What are legacy systems?
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Define Big Data.
Define Big Data.
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What are NoSQL databases?
What are NoSQL databases?
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What tasks do stakeholders perform?
What tasks do stakeholders perform?
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What usually determines the success or failure of an information system?
What usually determines the success or failure of an information system?
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What three major trends shape business today?
What three major trends shape business today?
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What is E-commerce?
What is E-commerce?
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Define B2C.
Define B2C.
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What is B2B?
What is B2B?
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What is Electronic Data Interchange (EDI)?
What is Electronic Data Interchange (EDI)?
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What is Supply Chain Management (SCM)?
What is Supply Chain Management (SCM)?
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What is a supply chain?
What is a supply chain?
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What is modeling in systems analysis?
What is modeling in systems analysis?
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What is a business profile?
What is a business profile?
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Define business model.
Define business model.
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What is Model Based Systems Engineering (MBSE)?
What is Model Based Systems Engineering (MBSE)?
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What is a business process?
What is a business process?
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What is business process modeling notation (BPMN)?
What is business process modeling notation (BPMN)?
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What are Enterprise Resource Planning (ERP) systems?
What are Enterprise Resource Planning (ERP) systems?
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What do Transaction Processing (TP) systems do?
What do Transaction Processing (TP) systems do?
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Give examples of TP systems.
Give examples of TP systems.
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Why are TP systems efficient?
Why are TP systems efficient?
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How do TP systems protect data integrity?
How do TP systems protect data integrity?
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What are business support systems?
What are business support systems?
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What functions do business support systems provide?
What functions do business support systems provide?
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What are management information systems (MIS)?
What are management information systems (MIS)?
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What is Radio Frequency Identification (RFID)?
What is Radio Frequency Identification (RFID)?
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What is a Decision Support System (DSS)?
What is a Decision Support System (DSS)?
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Define Knowledge Management Systems.
Define Knowledge Management Systems.
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What is a knowledge base?
What is a knowledge base?
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What are inference rules?
What are inference rules?
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What are user productivity systems?
What are user productivity systems?
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Define Groupware.
Define Groupware.
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What is a Personal Digital Assistant (PDA)?
What is a Personal Digital Assistant (PDA)?
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What is Machine Learning?
What is Machine Learning?
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What are strategic plans?
What are strategic plans?
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Define knowledge workers.
Define knowledge workers.
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What is structured analysis?
What is structured analysis?
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What is object-oriented (O-O) analysis?
What is object-oriented (O-O) analysis?
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What are Agile Methods?
What are Agile Methods?
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What is Project Management?
What is Project Management?
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What is the Systems Development Life Cycle (SDLC)?
What is the Systems Development Life Cycle (SDLC)?
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What are the five stages of the Systems Development Life Cycle (SDLC)?
What are the five stages of the Systems Development Life Cycle (SDLC)?
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What is a process model?
What is a process model?
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What is Business Rules Analysis?
What is Business Rules Analysis?
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What is a Data Flow Diagram (DFD)?
What is a Data Flow Diagram (DFD)?
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What is the Waterfall Model?
What is the Waterfall Model?
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What is a deliverable?
What is a deliverable?
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What is the systems planning phase?
What is the systems planning phase?
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What is a systems request?
What is a systems request?
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What is preliminary investigation?
What is preliminary investigation?
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What is the systems analysis phase?
What is the systems analysis phase?
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What is Requirements Engineering?
What is Requirements Engineering?
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What is a system requirements document?
What is a system requirements document?
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What is the systems design phase?
What is the systems design phase?
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What is a system design specification?
What is a system design specification?
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What is the systems implementation phase?
What is the systems implementation phase?
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What is systems evaluation?
What is systems evaluation?
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What is systems support and security?
What is systems support and security?
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What is a class in object-oriented modeling?
What is a class in object-oriented modeling?
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Define properties in O-O analysis.
Define properties in O-O analysis.
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What are methods in object-oriented analysis?
What are methods in object-oriented analysis?
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What is a message in O-O modeling?
What is a message in O-O modeling?
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What is iterative development?
What is iterative development?
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What is the spiral model?
What is the spiral model?
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Define prototype.
Define prototype.
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What are CASE tools?
What are CASE tools?
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What is application lifecycle management (ALM)?
What is application lifecycle management (ALM)?
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What is Product Lifecycle Management (PLM)?
What is Product Lifecycle Management (PLM)?
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What are integrated development environments (IDE)?
What are integrated development environments (IDE)?
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Study Notes
Information Technology (IT)
- Combination of hardware, software, and services used to manage and share information.
Systems Analysis and Design
- Step-by-step process for creating high-quality information systems.
Information System
- Integrates technology, people, and data to support various business functions including order processing and inventory control.
Systems Analyst
- Key role responsible for analyzing and designing information systems within an organization.
System
- A collection of related components that produce specific results.
Mission-Critical System
- An information system essential for a company's operations.
Data
- Facts and statistics gathered for reference or analysis.
Information
- Data shaped into a meaningful context.
Key Components of an Information System
- Consists of hardware, software, data, processes, and people.
Hardware
- Physical components including machines and wiring of electronic systems.
Data Center
- Infrastructure used to house computer and networking systems for IT needs.
Moore's Law
- Predicts the doubling of transistors on integrated circuit chips approximately every 24 months.
Software
- Programs that control hardware and yield desired information or outcomes.
System Software
- Manages hardware components and includes operating systems, security software, and utility programs.
Application Software
- Supports daily business functions, such as payroll and order processing systems.
Horizontal System
- Basic systems commonly used across various companies, like payroll or inventory systems.
Vertical System
- Tailored to meet specific business or industry needs.
Legacy Systems
- Older systems still in use due to functionality and high replacement costs.
Big Data
- Characterized by vast volumes, varieties, and velocities of data and complex tools for analysis.
NoSQL Databases
- Handle both structured and unstructured data, particularly useful for Big Data.
Processes
- Tasks performed by users and IT staff to achieve specific business outcomes.
Stakeholders
- Individuals affected by an organization's activities.
Success of Information Systems
- Dependent on meeting user needs.
Data Breach
- Unauthorized access or release of sensitive data.
Trends Shaping Business
- Increasing globalization, technology integration, and growth of cloud computing.
E-commerce
- Conducting business transactions online.
B2C (Business-to-Consumer)
- Direct commercial exchange between businesses and consumers online.
B2B (Business-to-Business)
- Transactions between businesses over the internet.
Electronic Data Interchange (EDI)
- Computerized exchange of business documents between retailers and vendors.
Supply Chain Management (SCM)
- Coordination of product movement from raw materials to consumers.
Supply Chain
- Connected chain of all entities involved in logistics.
Modeling
- Graphical representation for analyzing and testing system concepts.
Business Profile
- Overview of a company's functions, processes, products, services, and future direction.
Business Model
- Visual representation of business functions and processes.
Model Based Systems Engineering (MBSE)
- Developing related system models for effective exploration and communication of system aspects.
Business Process
- Description of events and tasks aimed at achieving outcomes.
Business Process Modeling (BPM)
- Visual representation of business processes.
Business Process Modeling Notation (BPMN)
- Standard terms and notations for documenting business processes.
Enterprise Computing
- Information systems supporting company-wide operations and data management.
Enterprise Resource Planning (ERP)
- Integrated applications for managing, collecting, and interpreting business data.
Transaction Processing (TP) Systems
- Handle data generated by daily business operations.
TP Systems Efficiency
- Process transaction-related commands in groups rather than individually.
Data Integrity Protection in TP Systems
- Ensures that incomplete transactions are not processed.
Business Support Systems
- Supply job-related information support across varying organizational levels.
Functions of Business Support Systems
- Analyze data, manage processes, and facilitate decision-making.
Management Information Systems (MIS)
- Moves information across an organization to aid decision-making.
Radio Frequency Identification (RFID)
- Chips embedded in items for tracking product information.
Decision Support System (DSS)
- Supports decision-making processes with modeled information.
Knowledge Management Systems
- Manage organizational knowledge, facilitating information creation, storage, and dissemination.
Knowledge Base
- Technique involving teams to gather requirements and define system needs.
Inference Rules
- Direct knowledge management systems in identifying data patterns.
User Productivity Systems
- Include tools like email, word processing, and databases to enhance productivity.
Groupware
- Collaborative software applications.
Personal Digital Assistant (PDA)
- Responds to user queries via natural interfaces.
Machine Learning
- Uses automated methods for recognizing patterns in large datasets.
Strategic Plans
- Long-term plans set by top management defining corporate mission and goals.
Knowledge Workers
- Employees contributing specialized knowledge within an organization.
Structured Analysis
- Traditional systems development technique focusing on separate components of processes and data.
Object-Oriented (O-O) Analysis
- Views systems in terms of objects that integrate data and processes.
Agile Methods
- Incremental systems development through prototypes tailored to user requirements.
Project Management
- Systematic approach for organizing, planning, and controlling projects.
Systems Development Life Cycle (SDLC)
- Phases of systems development: planning, analysis, design, implementation, support.
Deliverable
- Final, polished product resulting from SDLC completion.
Systems Planning Phase
- Initiates the project with feasibility evaluation and project management planning.
Systems Request
- Formal request for IT support initiating project activities.
Preliminary Investigation
- Initial analysis identifying business opportunities or issues.
Systems Analysis Phase
- Builds a logical model for the new system.
Requirements Engineering
- Techniques to gather system requirements during the planning phase.
System Requirements Document
- Describes project requirements, costs, benefits, and development strategies.
Systems Design Phase
- Blueprint creation for the new information system addressing all documented requirements.
System Design Specification
- Detailed design document for the new system with estimates for implementation.
Systems Implementation Phase
- Actual construction and installation of the new system.
Systems Evaluation
- Assessment of the system's operation and its alignment with cost expectations.
Systems Support and Security
- IT staff responsibilities for system maintenance, enhancements, and protection.
Class
- Indicates a collection of similar objects in object-oriented modeling.
Properties
- Characteristics of objects in object-oriented analysis.
Methods
- Processes that modify an object's properties.
Message
- Requests actions or information from another object.
Iterative Development
- Adaptive method using a spiral development model with multiple revisions.
Spiral Model
- Series of iterations in development, based on user feedback.
Prototype
- Early working version of the proposed information system.
CASE Tools
- Software aiding systems analysts in developing and maintaining information systems.
Application Lifecycle Management (ALM)
- Activities covering all aspects of the SDLC for software applications.
Product Lifecycle Management (PLM)
- Manages product life stages from concept to manufacture.
Integrated Development Environments (IDE)
- Applications that provide comprehensive tools for software application development.
Technical Support Functions
- Include application development, user support, and database administration.
Strategic Planning Process
- Identifies long-term organizational goals and strategies.
Mission Statement
- Outlines the company's purpose, products, services, and values for stakeholders.
Critical Success Factors
- Essential steps for companies to achieve their objectives and implement strategies.
SWOT Analysis
- Analyzes strengths, weaknesses, opportunities, and threats.
Enterprise SWOT Analysis Questions
- Focus on understanding strengths to achieve goals, managing weaknesses, seizing opportunities, and mitigating threats.
Business Case
- Justification for a proposal within an organization.
Main Reasons for System Requests
- Include stronger controls, better performance, and reduced costs.
External Factors
- Influences from government, technology, suppliers, economy, competitors, and customers.
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Test your understanding of key terms in System Analysis and Design with this set of flashcards. Each card presents a crucial concept, including Information Technology, Systems Analysis, and Information Systems. Perfect for students looking to reinforce their knowledge in IT principles.