Questions and Answers
Which of the following are the main functions of technical support? (Select all that apply)
What is strategic planning?
The process of identifying long-term organizational goals, strategies, and resources.
What is a mission statement?
A document that describes the company for its stakeholders and states the company's overall purpose, products, services, and values.
What are critical success factors?
Signup and view all the answers
SWOT analysis includes strengths, weaknesses, opportunities, and ______.
Signup and view all the answers
What questions typically begin an enterprise SWOT analysis?
Signup and view all the answers
What is a business case?
Signup and view all the answers
Which of these are main reasons for system requests? (Select all that apply)
Signup and view all the answers
Which of the following are considered external factors? (Select all that apply)
Signup and view all the answers
What is Information Technology (IT)?
Signup and view all the answers
What is systems analysis and design?
Signup and view all the answers
What does an information system combine?
Signup and view all the answers
What is the primary responsibility of a systems analyst?
Signup and view all the answers
What is a system?
Signup and view all the answers
What is a mission-critical system?
Signup and view all the answers
Define data.
Signup and view all the answers
What is information?
Signup and view all the answers
What are the five key components of an information system?
Signup and view all the answers
What are hardware components?
Signup and view all the answers
What is a data center?
Signup and view all the answers
What is Moore's law?
Signup and view all the answers
Define software.
Signup and view all the answers
What is system software?
Signup and view all the answers
What is application software?
Signup and view all the answers
What is a horizontal system?
Signup and view all the answers
What is a vertical system?
Signup and view all the answers
What are legacy systems?
Signup and view all the answers
Define Big Data.
Signup and view all the answers
What are NoSQL databases?
Signup and view all the answers
What tasks do stakeholders perform?
Signup and view all the answers
What usually determines the success or failure of an information system?
Signup and view all the answers
What three major trends shape business today?
Signup and view all the answers
What is E-commerce?
Signup and view all the answers
Define B2C.
Signup and view all the answers
What is B2B?
Signup and view all the answers
What is Electronic Data Interchange (EDI)?
Signup and view all the answers
What is Supply Chain Management (SCM)?
Signup and view all the answers
What is a supply chain?
Signup and view all the answers
What is modeling in systems analysis?
Signup and view all the answers
What is a business profile?
Signup and view all the answers
Define business model.
Signup and view all the answers
What is Model Based Systems Engineering (MBSE)?
Signup and view all the answers
What is a business process?
Signup and view all the answers
What is business process modeling notation (BPMN)?
Signup and view all the answers
What are Enterprise Resource Planning (ERP) systems?
Signup and view all the answers
What do Transaction Processing (TP) systems do?
Signup and view all the answers
Give examples of TP systems.
Signup and view all the answers
Why are TP systems efficient?
Signup and view all the answers
How do TP systems protect data integrity?
Signup and view all the answers
What are business support systems?
Signup and view all the answers
What functions do business support systems provide?
Signup and view all the answers
What are management information systems (MIS)?
Signup and view all the answers
What is Radio Frequency Identification (RFID)?
Signup and view all the answers
What is a Decision Support System (DSS)?
Signup and view all the answers
Define Knowledge Management Systems.
Signup and view all the answers
What is a knowledge base?
Signup and view all the answers
What are inference rules?
Signup and view all the answers
What are user productivity systems?
Signup and view all the answers
Define Groupware.
Signup and view all the answers
What is a Personal Digital Assistant (PDA)?
Signup and view all the answers
What is Machine Learning?
Signup and view all the answers
What are strategic plans?
Signup and view all the answers
Define knowledge workers.
Signup and view all the answers
What is structured analysis?
Signup and view all the answers
What is object-oriented (O-O) analysis?
Signup and view all the answers
What are Agile Methods?
Signup and view all the answers
What is Project Management?
Signup and view all the answers
What is the Systems Development Life Cycle (SDLC)?
Signup and view all the answers
What are the five stages of the Systems Development Life Cycle (SDLC)?
Signup and view all the answers
What is a process model?
Signup and view all the answers
What is Business Rules Analysis?
Signup and view all the answers
What is a Data Flow Diagram (DFD)?
Signup and view all the answers
What is the Waterfall Model?
Signup and view all the answers
What is a deliverable?
Signup and view all the answers
What is the systems planning phase?
Signup and view all the answers
What is a systems request?
Signup and view all the answers
What is preliminary investigation?
Signup and view all the answers
What is the systems analysis phase?
Signup and view all the answers
What is Requirements Engineering?
Signup and view all the answers
What is a system requirements document?
Signup and view all the answers
What is the systems design phase?
Signup and view all the answers
What is a system design specification?
Signup and view all the answers
What is the systems implementation phase?
Signup and view all the answers
What is systems evaluation?
Signup and view all the answers
What is systems support and security?
Signup and view all the answers
What is a class in object-oriented modeling?
Signup and view all the answers
Define properties in O-O analysis.
Signup and view all the answers
What are methods in object-oriented analysis?
Signup and view all the answers
What is a message in O-O modeling?
Signup and view all the answers
What is iterative development?
Signup and view all the answers
What is the spiral model?
Signup and view all the answers
Define prototype.
Signup and view all the answers
What are CASE tools?
Signup and view all the answers
What is application lifecycle management (ALM)?
Signup and view all the answers
What is Product Lifecycle Management (PLM)?
Signup and view all the answers
What are integrated development environments (IDE)?
Signup and view all the answers
Study Notes
Information Technology (IT)
- Combination of hardware, software, and services used to manage and share information.
Systems Analysis and Design
- Step-by-step process for creating high-quality information systems.
Information System
- Integrates technology, people, and data to support various business functions including order processing and inventory control.
Systems Analyst
- Key role responsible for analyzing and designing information systems within an organization.
System
- A collection of related components that produce specific results.
Mission-Critical System
- An information system essential for a company's operations.
Data
- Facts and statistics gathered for reference or analysis.
Information
- Data shaped into a meaningful context.
Key Components of an Information System
- Consists of hardware, software, data, processes, and people.
Hardware
- Physical components including machines and wiring of electronic systems.
Data Center
- Infrastructure used to house computer and networking systems for IT needs.
Moore's Law
- Predicts the doubling of transistors on integrated circuit chips approximately every 24 months.
Software
- Programs that control hardware and yield desired information or outcomes.
System Software
- Manages hardware components and includes operating systems, security software, and utility programs.
Application Software
- Supports daily business functions, such as payroll and order processing systems.
Horizontal System
- Basic systems commonly used across various companies, like payroll or inventory systems.
Vertical System
- Tailored to meet specific business or industry needs.
Legacy Systems
- Older systems still in use due to functionality and high replacement costs.
Big Data
- Characterized by vast volumes, varieties, and velocities of data and complex tools for analysis.
NoSQL Databases
- Handle both structured and unstructured data, particularly useful for Big Data.
Processes
- Tasks performed by users and IT staff to achieve specific business outcomes.
Stakeholders
- Individuals affected by an organization's activities.
Success of Information Systems
- Dependent on meeting user needs.
Data Breach
- Unauthorized access or release of sensitive data.
Trends Shaping Business
- Increasing globalization, technology integration, and growth of cloud computing.
E-commerce
- Conducting business transactions online.
B2C (Business-to-Consumer)
- Direct commercial exchange between businesses and consumers online.
B2B (Business-to-Business)
- Transactions between businesses over the internet.
Electronic Data Interchange (EDI)
- Computerized exchange of business documents between retailers and vendors.
Supply Chain Management (SCM)
- Coordination of product movement from raw materials to consumers.
Supply Chain
- Connected chain of all entities involved in logistics.
Modeling
- Graphical representation for analyzing and testing system concepts.
Business Profile
- Overview of a company's functions, processes, products, services, and future direction.
Business Model
- Visual representation of business functions and processes.
Model Based Systems Engineering (MBSE)
- Developing related system models for effective exploration and communication of system aspects.
Business Process
- Description of events and tasks aimed at achieving outcomes.
Business Process Modeling (BPM)
- Visual representation of business processes.
Business Process Modeling Notation (BPMN)
- Standard terms and notations for documenting business processes.
Enterprise Computing
- Information systems supporting company-wide operations and data management.
Enterprise Resource Planning (ERP)
- Integrated applications for managing, collecting, and interpreting business data.
Transaction Processing (TP) Systems
- Handle data generated by daily business operations.
TP Systems Efficiency
- Process transaction-related commands in groups rather than individually.
Data Integrity Protection in TP Systems
- Ensures that incomplete transactions are not processed.
Business Support Systems
- Supply job-related information support across varying organizational levels.
Functions of Business Support Systems
- Analyze data, manage processes, and facilitate decision-making.
Management Information Systems (MIS)
- Moves information across an organization to aid decision-making.
Radio Frequency Identification (RFID)
- Chips embedded in items for tracking product information.
Decision Support System (DSS)
- Supports decision-making processes with modeled information.
Knowledge Management Systems
- Manage organizational knowledge, facilitating information creation, storage, and dissemination.
Knowledge Base
- Technique involving teams to gather requirements and define system needs.
Inference Rules
- Direct knowledge management systems in identifying data patterns.
User Productivity Systems
- Include tools like email, word processing, and databases to enhance productivity.
Groupware
- Collaborative software applications.
Personal Digital Assistant (PDA)
- Responds to user queries via natural interfaces.
Machine Learning
- Uses automated methods for recognizing patterns in large datasets.
Strategic Plans
- Long-term plans set by top management defining corporate mission and goals.
Knowledge Workers
- Employees contributing specialized knowledge within an organization.
Structured Analysis
- Traditional systems development technique focusing on separate components of processes and data.
Object-Oriented (O-O) Analysis
- Views systems in terms of objects that integrate data and processes.
Agile Methods
- Incremental systems development through prototypes tailored to user requirements.
Project Management
- Systematic approach for organizing, planning, and controlling projects.
Systems Development Life Cycle (SDLC)
- Phases of systems development: planning, analysis, design, implementation, support.
Deliverable
- Final, polished product resulting from SDLC completion.
Systems Planning Phase
- Initiates the project with feasibility evaluation and project management planning.
Systems Request
- Formal request for IT support initiating project activities.
Preliminary Investigation
- Initial analysis identifying business opportunities or issues.
Systems Analysis Phase
- Builds a logical model for the new system.
Requirements Engineering
- Techniques to gather system requirements during the planning phase.
System Requirements Document
- Describes project requirements, costs, benefits, and development strategies.
Systems Design Phase
- Blueprint creation for the new information system addressing all documented requirements.
System Design Specification
- Detailed design document for the new system with estimates for implementation.
Systems Implementation Phase
- Actual construction and installation of the new system.
Systems Evaluation
- Assessment of the system's operation and its alignment with cost expectations.
Systems Support and Security
- IT staff responsibilities for system maintenance, enhancements, and protection.
Class
- Indicates a collection of similar objects in object-oriented modeling.
Properties
- Characteristics of objects in object-oriented analysis.
Methods
- Processes that modify an object's properties.
Message
- Requests actions or information from another object.
Iterative Development
- Adaptive method using a spiral development model with multiple revisions.
Spiral Model
- Series of iterations in development, based on user feedback.
Prototype
- Early working version of the proposed information system.
CASE Tools
- Software aiding systems analysts in developing and maintaining information systems.
Application Lifecycle Management (ALM)
- Activities covering all aspects of the SDLC for software applications.
Product Lifecycle Management (PLM)
- Manages product life stages from concept to manufacture.
Integrated Development Environments (IDE)
- Applications that provide comprehensive tools for software application development.
Technical Support Functions
- Include application development, user support, and database administration.
Strategic Planning Process
- Identifies long-term organizational goals and strategies.
Mission Statement
- Outlines the company's purpose, products, services, and values for stakeholders.
Critical Success Factors
- Essential steps for companies to achieve their objectives and implement strategies.
SWOT Analysis
- Analyzes strengths, weaknesses, opportunities, and threats.
Enterprise SWOT Analysis Questions
- Focus on understanding strengths to achieve goals, managing weaknesses, seizing opportunities, and mitigating threats.
Business Case
- Justification for a proposal within an organization.
Main Reasons for System Requests
- Include stronger controls, better performance, and reduced costs.
External Factors
- Influences from government, technology, suppliers, economy, competitors, and customers.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your understanding of key terms in System Analysis and Design with this set of flashcards. Each card presents a crucial concept, including Information Technology, Systems Analysis, and Information Systems. Perfect for students looking to reinforce their knowledge in IT principles.