System Analysis and Design Flashcards
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Questions and Answers

Which of the following are the main functions of technical support? (Select all that apply)

  • User Support (correct)
  • Database Administration (correct)
  • Application Development (correct)
  • Market Research
  • What is strategic planning?

    The process of identifying long-term organizational goals, strategies, and resources.

    What is a mission statement?

    A document that describes the company for its stakeholders and states the company's overall purpose, products, services, and values.

    What are critical success factors?

    <p>Crucial steps companies take to perform to achieve their goals and objectives and implement strategies.</p> Signup and view all the answers

    SWOT analysis includes strengths, weaknesses, opportunities, and ______.

    <p>threats</p> Signup and view all the answers

    What questions typically begin an enterprise SWOT analysis?

    <p>What are our strengths, weaknesses, opportunities, and threats?</p> Signup and view all the answers

    What is a business case?

    <p>The reasons or justification for a proposal.</p> Signup and view all the answers

    Which of these are main reasons for system requests? (Select all that apply)

    <p>More Information</p> Signup and view all the answers

    Which of the following are considered external factors? (Select all that apply)

    <p>Technology</p> Signup and view all the answers

    What is Information Technology (IT)?

    <p>A combination of hardware, software, and services</p> Signup and view all the answers

    What is systems analysis and design?

    <p>Step-by-step process for developing high-quality information systems</p> Signup and view all the answers

    What does an information system combine?

    <p>Technology, people, and data</p> Signup and view all the answers

    What is the primary responsibility of a systems analyst?

    <p>Analysis and design of information systems</p> Signup and view all the answers

    What is a system?

    <p>Set of related components that produces specific results</p> Signup and view all the answers

    What is a mission-critical system?

    <p>An information system vital to a company's operations</p> Signup and view all the answers

    Define data.

    <p>Facts and statistics collected together for reference or analysis</p> Signup and view all the answers

    What is information?

    <p>Data converted into a meaningful and useful context</p> Signup and view all the answers

    What are the five key components of an information system?

    <p>Software</p> Signup and view all the answers

    What are hardware components?

    <p>Machines, wiring, and other physical components of a computer or electronic system</p> Signup and view all the answers

    What is a data center?

    <p>Physical or virtual infrastructures used to house computer, server, and networking systems</p> Signup and view all the answers

    What is Moore's law?

    <p>The number of transistors on an integrated circuit chip doubles about every 24 months</p> Signup and view all the answers

    Define software.

    <p>Programs that control the hardware and produce desired information or results</p> Signup and view all the answers

    What is system software?

    <p>Software that manages hardware components and provides data security</p> Signup and view all the answers

    What is application software?

    <p>Programs that support day-to-day business functions</p> Signup and view all the answers

    What is a horizontal system?

    <p>A basic system commonly used by a variety of companies</p> Signup and view all the answers

    What is a vertical system?

    <p>A system designed to meet the unique requirements of a specific business or industry</p> Signup and view all the answers

    What are legacy systems?

    <p>Older information systems that remain in use because they still function</p> Signup and view all the answers

    Define Big Data.

    <p>The exponential growth in the volume, variety, and velocity of information</p> Signup and view all the answers

    What are NoSQL databases?

    <p>Databases that manipulate structured and unstructured data</p> Signup and view all the answers

    What tasks do stakeholders perform?

    <p>Influence project outcomes</p> Signup and view all the answers

    What usually determines the success or failure of an information system?

    <p>Whether it meets the needs of the users</p> Signup and view all the answers

    What three major trends shape business today?

    <p>Rapidly increasing globalization</p> Signup and view all the answers

    What is E-commerce?

    <p>The process of conducting business online</p> Signup and view all the answers

    Define B2C.

    <p>Commercial exchange between business and consumers conducted over the Internet</p> Signup and view all the answers

    What is B2B?

    <p>Businesses buying from and selling to each other over the Internet</p> Signup and view all the answers

    What is Electronic Data Interchange (EDI)?

    <p>The computer-to-computer exchange of business documents</p> Signup and view all the answers

    What is Supply Chain Management (SCM)?

    <p>Planning and coordinating the movement of products along the supply chain</p> Signup and view all the answers

    What is a supply chain?

    <p>The connected chain of all business entities that support logistics</p> Signup and view all the answers

    What is modeling in systems analysis?

    <p>A graphical representation of a concept or process</p> Signup and view all the answers

    What is a business profile?

    <p>A definition of a company's overall functions and relationships</p> Signup and view all the answers

    Define business model.

    <p>A graphical representation of business functions</p> Signup and view all the answers

    What is Model Based Systems Engineering (MBSE)?

    <p>A practice that develops a set of related system models</p> Signup and view all the answers

    What is a business process?

    <p>Description of specific events, tasks, and desired results</p> Signup and view all the answers

    What is business process modeling notation (BPMN)?

    <p>Standard set of terms and notations for documenting business processes</p> Signup and view all the answers

    What are Enterprise Resource Planning (ERP) systems?

    <p>Business management software for collecting and interpreting data</p> Signup and view all the answers

    What do Transaction Processing (TP) systems do?

    <p>Process data generated by day-to-day business operations</p> Signup and view all the answers

    Give examples of TP systems.

    <p>Customer order processing, accounts receivable, warranty claim processing</p> Signup and view all the answers

    Why are TP systems efficient?

    <p>They process transaction-related commands as a group</p> Signup and view all the answers

    How do TP systems protect data integrity?

    <p>They ensure that if any single element fails, the system does not process the rest</p> Signup and view all the answers

    What are business support systems?

    <p>Systems that provide job-related information support</p> Signup and view all the answers

    What functions do business support systems provide?

    <p>Analyze transactional data, generate management information, enable decision making</p> Signup and view all the answers

    What are management information systems (MIS)?

    <p>A business function that facilitates decision making and problem solving</p> Signup and view all the answers

    What is Radio Frequency Identification (RFID)?

    <p>A small computer chip attached to an item to track movement</p> Signup and view all the answers

    What is a Decision Support System (DSS)?

    <p>Models information to support managers during decision-making</p> Signup and view all the answers

    Define Knowledge Management Systems.

    <p>Systems for managing knowledge in organizations</p> Signup and view all the answers

    What is a knowledge base?

    <p>A system development technique using collaboration among users and IT professionals</p> Signup and view all the answers

    What are inference rules?

    <p>Instructions that direct a knowledge management system to identify patterns</p> Signup and view all the answers

    What are user productivity systems?

    <p>Systems that include various productivity applications</p> Signup and view all the answers

    Define Groupware.

    <p>Specialized collaborative software applications</p> Signup and view all the answers

    What is a Personal Digital Assistant (PDA)?

    <p>A program responding to user requests through a natural interface</p> Signup and view all the answers

    What is Machine Learning?

    <p>An application of AI that uses automated approaches to pattern recognition</p> Signup and view all the answers

    What are strategic plans?

    <p>Long-range plans defining the corporate mission and goals</p> Signup and view all the answers

    Define knowledge workers.

    <p>Employees whose main contribution is specialized knowledge</p> Signup and view all the answers

    What is structured analysis?

    <p>A systems development technique using phases to support an IS</p> Signup and view all the answers

    What is object-oriented (O-O) analysis?

    <p>An approach that views the system in terms of objects combining data and processes</p> Signup and view all the answers

    What are Agile Methods?

    <p>Incremental systems development methods using prototypes</p> Signup and view all the answers

    What is Project Management?

    <p>A systemized approach to defining and controlling projects</p> Signup and view all the answers

    What is the Systems Development Life Cycle (SDLC)?

    <p>Activities typically performed in developing information systems</p> Signup and view all the answers

    What are the five stages of the Systems Development Life Cycle (SDLC)?

    <p>Systems Analysis</p> Signup and view all the answers

    What is a process model?

    <p>A visual model of the sequential flow and control logic of activities</p> Signup and view all the answers

    What is Business Rules Analysis?

    <p>How a system handles data and produces useful information</p> Signup and view all the answers

    What is a Data Flow Diagram (DFD)?

    <p>A graphical description of the flow of data within an organization</p> Signup and view all the answers

    What is the Waterfall Model?

    <p>An SDLC approach that assumes phases can be completed sequentially</p> Signup and view all the answers

    What is a deliverable?

    <p>A polished, final product suitable for its intended use</p> Signup and view all the answers

    What is the systems planning phase?

    <p>The first phase of the SDLC, where the project proposal is evaluated</p> Signup and view all the answers

    What is a systems request?

    <p>A formal way of asking for IT support and project initiation</p> Signup and view all the answers

    What is preliminary investigation?

    <p>An initial analysis to clearly identify the business opportunity or problem</p> Signup and view all the answers

    What is the systems analysis phase?

    <p>The second SDLC phase where a logical model of the new system is built</p> Signup and view all the answers

    What is Requirements Engineering?

    <p>Used in the systems planning phase to identify requirements for a new system</p> Signup and view all the answers

    What is a system requirements document?

    <p>Deliverable describing management and user requirements and strategies</p> Signup and view all the answers

    What is the systems design phase?

    <p>The third SDLC phase focused on creating a blueprint for the system</p> Signup and view all the answers

    What is a system design specification?

    <p>A document presenting the complete design for the new information system</p> Signup and view all the answers

    What is the systems implementation phase?

    <p>The fourth SDLC phase where the new system is constructed and tested</p> Signup and view all the answers

    What is systems evaluation?

    <p>An assessment conducted during implementation to check system functionality</p> Signup and view all the answers

    What is systems support and security?

    <p>The IT staff maintains, enhances, and protects the system</p> Signup and view all the answers

    What is a class in object-oriented modeling?

    <p>A term indicating a collection of similar objects</p> Signup and view all the answers

    Define properties in O-O analysis.

    <p>Characteristics that objects inherit or possess</p> Signup and view all the answers

    What are methods in object-oriented analysis?

    <p>Built-in processes that can change an object's properties</p> Signup and view all the answers

    What is a message in O-O modeling?

    <p>Requests specific behavior or information from another object</p> Signup and view all the answers

    What is iterative development?

    <p>An adaptive method using a spiral development model</p> Signup and view all the answers

    What is the spiral model?

    <p>A development model with iterations based on user feedback</p> Signup and view all the answers

    Define prototype.

    <p>An early, rapidly constructed working version of the proposed system</p> Signup and view all the answers

    What are CASE tools?

    <p>Powerful software used in computer-aided systems engineering</p> Signup and view all the answers

    What is application lifecycle management (ALM)?

    <p>Activities covering the entire SDLC from requirements to management</p> Signup and view all the answers

    What is Product Lifecycle Management (PLM)?

    <p>Software technology managing a product's lifecycle from concept to manufacture</p> Signup and view all the answers

    What are integrated development environments (IDE)?

    <p>Applications for building software applications</p> Signup and view all the answers

    Study Notes

    Information Technology (IT)

    • Combination of hardware, software, and services used to manage and share information.

    Systems Analysis and Design

    • Step-by-step process for creating high-quality information systems.

    Information System

    • Integrates technology, people, and data to support various business functions including order processing and inventory control.

    Systems Analyst

    • Key role responsible for analyzing and designing information systems within an organization.

    System

    • A collection of related components that produce specific results.

    Mission-Critical System

    • An information system essential for a company's operations.

    Data

    • Facts and statistics gathered for reference or analysis.

    Information

    • Data shaped into a meaningful context.

    Key Components of an Information System

    • Consists of hardware, software, data, processes, and people.

    Hardware

    • Physical components including machines and wiring of electronic systems.

    Data Center

    • Infrastructure used to house computer and networking systems for IT needs.

    Moore's Law

    • Predicts the doubling of transistors on integrated circuit chips approximately every 24 months.

    Software

    • Programs that control hardware and yield desired information or outcomes.

    System Software

    • Manages hardware components and includes operating systems, security software, and utility programs.

    Application Software

    • Supports daily business functions, such as payroll and order processing systems.

    Horizontal System

    • Basic systems commonly used across various companies, like payroll or inventory systems.

    Vertical System

    • Tailored to meet specific business or industry needs.

    Legacy Systems

    • Older systems still in use due to functionality and high replacement costs.

    Big Data

    • Characterized by vast volumes, varieties, and velocities of data and complex tools for analysis.

    NoSQL Databases

    • Handle both structured and unstructured data, particularly useful for Big Data.

    Processes

    • Tasks performed by users and IT staff to achieve specific business outcomes.

    Stakeholders

    • Individuals affected by an organization's activities.

    Success of Information Systems

    • Dependent on meeting user needs.

    Data Breach

    • Unauthorized access or release of sensitive data.
    • Increasing globalization, technology integration, and growth of cloud computing.

    E-commerce

    • Conducting business transactions online.

    B2C (Business-to-Consumer)

    • Direct commercial exchange between businesses and consumers online.

    B2B (Business-to-Business)

    • Transactions between businesses over the internet.

    Electronic Data Interchange (EDI)

    • Computerized exchange of business documents between retailers and vendors.

    Supply Chain Management (SCM)

    • Coordination of product movement from raw materials to consumers.

    Supply Chain

    • Connected chain of all entities involved in logistics.

    Modeling

    • Graphical representation for analyzing and testing system concepts.

    Business Profile

    • Overview of a company's functions, processes, products, services, and future direction.

    Business Model

    • Visual representation of business functions and processes.

    Model Based Systems Engineering (MBSE)

    • Developing related system models for effective exploration and communication of system aspects.

    Business Process

    • Description of events and tasks aimed at achieving outcomes.

    Business Process Modeling (BPM)

    • Visual representation of business processes.

    Business Process Modeling Notation (BPMN)

    • Standard terms and notations for documenting business processes.

    Enterprise Computing

    • Information systems supporting company-wide operations and data management.

    Enterprise Resource Planning (ERP)

    • Integrated applications for managing, collecting, and interpreting business data.

    Transaction Processing (TP) Systems

    • Handle data generated by daily business operations.

    TP Systems Efficiency

    • Process transaction-related commands in groups rather than individually.

    Data Integrity Protection in TP Systems

    • Ensures that incomplete transactions are not processed.

    Business Support Systems

    • Supply job-related information support across varying organizational levels.

    Functions of Business Support Systems

    • Analyze data, manage processes, and facilitate decision-making.

    Management Information Systems (MIS)

    • Moves information across an organization to aid decision-making.

    Radio Frequency Identification (RFID)

    • Chips embedded in items for tracking product information.

    Decision Support System (DSS)

    • Supports decision-making processes with modeled information.

    Knowledge Management Systems

    • Manage organizational knowledge, facilitating information creation, storage, and dissemination.

    Knowledge Base

    • Technique involving teams to gather requirements and define system needs.

    Inference Rules

    • Direct knowledge management systems in identifying data patterns.

    User Productivity Systems

    • Include tools like email, word processing, and databases to enhance productivity.

    Groupware

    • Collaborative software applications.

    Personal Digital Assistant (PDA)

    • Responds to user queries via natural interfaces.

    Machine Learning

    • Uses automated methods for recognizing patterns in large datasets.

    Strategic Plans

    • Long-term plans set by top management defining corporate mission and goals.

    Knowledge Workers

    • Employees contributing specialized knowledge within an organization.

    Structured Analysis

    • Traditional systems development technique focusing on separate components of processes and data.

    Object-Oriented (O-O) Analysis

    • Views systems in terms of objects that integrate data and processes.

    Agile Methods

    • Incremental systems development through prototypes tailored to user requirements.

    Project Management

    • Systematic approach for organizing, planning, and controlling projects.

    Systems Development Life Cycle (SDLC)

    • Phases of systems development: planning, analysis, design, implementation, support.

    Deliverable

    • Final, polished product resulting from SDLC completion.

    Systems Planning Phase

    • Initiates the project with feasibility evaluation and project management planning.

    Systems Request

    • Formal request for IT support initiating project activities.

    Preliminary Investigation

    • Initial analysis identifying business opportunities or issues.

    Systems Analysis Phase

    • Builds a logical model for the new system.

    Requirements Engineering

    • Techniques to gather system requirements during the planning phase.

    System Requirements Document

    • Describes project requirements, costs, benefits, and development strategies.

    Systems Design Phase

    • Blueprint creation for the new information system addressing all documented requirements.

    System Design Specification

    • Detailed design document for the new system with estimates for implementation.

    Systems Implementation Phase

    • Actual construction and installation of the new system.

    Systems Evaluation

    • Assessment of the system's operation and its alignment with cost expectations.

    Systems Support and Security

    • IT staff responsibilities for system maintenance, enhancements, and protection.

    Class

    • Indicates a collection of similar objects in object-oriented modeling.

    Properties

    • Characteristics of objects in object-oriented analysis.

    Methods

    • Processes that modify an object's properties.

    Message

    • Requests actions or information from another object.

    Iterative Development

    • Adaptive method using a spiral development model with multiple revisions.

    Spiral Model

    • Series of iterations in development, based on user feedback.

    Prototype

    • Early working version of the proposed information system.

    CASE Tools

    • Software aiding systems analysts in developing and maintaining information systems.

    Application Lifecycle Management (ALM)

    • Activities covering all aspects of the SDLC for software applications.

    Product Lifecycle Management (PLM)

    • Manages product life stages from concept to manufacture.

    Integrated Development Environments (IDE)

    • Applications that provide comprehensive tools for software application development.

    Technical Support Functions

    • Include application development, user support, and database administration.

    Strategic Planning Process

    • Identifies long-term organizational goals and strategies.

    Mission Statement

    • Outlines the company's purpose, products, services, and values for stakeholders.

    Critical Success Factors

    • Essential steps for companies to achieve their objectives and implement strategies.

    SWOT Analysis

    • Analyzes strengths, weaknesses, opportunities, and threats.

    Enterprise SWOT Analysis Questions

    • Focus on understanding strengths to achieve goals, managing weaknesses, seizing opportunities, and mitigating threats.

    Business Case

    • Justification for a proposal within an organization.

    Main Reasons for System Requests

    • Include stronger controls, better performance, and reduced costs.

    External Factors

    • Influences from government, technology, suppliers, economy, competitors, and customers.

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    Description

    Test your understanding of key terms in System Analysis and Design with this set of flashcards. Each card presents a crucial concept, including Information Technology, Systems Analysis, and Information Systems. Perfect for students looking to reinforce their knowledge in IT principles.

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