System Analysis and Design - Chapter 1
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Questions and Answers

Which expert system is primarily used for diagnosing diseases?

  • MYCIN (correct)
  • Financial analysis systems
  • Chatbots
  • CAD systems
  • In the context of expert systems, what does CAD stand for?

  • Cognitive Assessment Device
  • Custom Application Development
  • Computer Aided Design (correct)
  • Computerized Analytical Data
  • What role do chatbots play in expert systems?

  • Providing legal advice
  • Diagnosing diseases
  • Assisting with customer support (correct)
  • Analyzing investment options
  • How does an expert system generate recommendations for treatment in medical diagnostics?

    <p>Through a knowledge base and inference engine</p> Signup and view all the answers

    Which of the following tasks is NOT typically performed by expert systems?

    <p>Creative writing</p> Signup and view all the answers

    What is a primary function of a Management Information System (MIS)?

    <p>Convert raw data into useful information</p> Signup and view all the answers

    Which of the following is NOT a function of a Management Information System?

    <p>Direct Product Sales</p> Signup and view all the answers

    In which scenario would a Decision Support System (DSS) be most appropriately used?

    <p>To analyze unstructured problems requiring human judgment</p> Signup and view all the answers

    Which system is responsible for monitoring stock levels and inventory needs?

    <p>Inventory Management System</p> Signup and view all the answers

    Which of the following describes a Decision Support System's data analysis function?

    <p>It enhances human judgment with computer-based analytics.</p> Signup and view all the answers

    What role does report generation play in a Management Information System (MIS)?

    <p>To create actionable and tailored reports for management</p> Signup and view all the answers

    Which example is considered a type of Management Information System?

    <p>Sales Reporting System</p> Signup and view all the answers

    What is a feature of both Management Information Systems and Decision Support Systems?

    <p>Both require human intervention to interpret data</p> Signup and view all the answers

    What is the primary function of a Transaction Processing System (TPS)?

    <p>To handle, record, and manage routine business transactions</p> Signup and view all the answers

    How does a Management Information System (MIS) utilize data from a TPS?

    <p>It processes raw data into meaningful reports for decision-making</p> Signup and view all the answers

    Which of the following is NOT a typical use case for a Transaction Processing System?

    <p>Providing insights for long-term strategic decisions</p> Signup and view all the answers

    What might be a consequence of a TPS failing to operate correctly?

    <p>Disruption of routine business transactions</p> Signup and view all the answers

    What does a Management Information System primarily provide to its users?

    <p>Critical insights and reports for decision-making</p> Signup and view all the answers

    What is the primary purpose of a Decision Support System (DSS)?

    <p>To provide recommendations, predictions, or insights to support decision-making.</p> Signup and view all the answers

    Which statement best describes the relationship between TPS and MIS?

    <p>MIS is reliant on TPS data to provide insights.</p> Signup and view all the answers

    Which of the following is NOT a function of an Expert System?

    <p>Creativity and innovation in solutions</p> Signup and view all the answers

    In which organizational context would you expect to find a Transaction Processing System at work?

    <p>At the cash register in a retail store</p> Signup and view all the answers

    Which of the following best defines the primary role of a TPS in an organization?

    <p>To ensure accurate and efficient processing of everyday transactions</p> Signup and view all the answers

    Which type of DSS would be most suitable for analyzing logistics and inventory?

    <p>Supply Chain DSS</p> Signup and view all the answers

    What characteristic distinguishes an Expert System from a traditional information system?

    <p>Its capability to emulate the decision-making ability of a human expert.</p> Signup and view all the answers

    How do advanced versions of Expert Systems improve their performance?

    <p>By learning from new data to enhance their knowledge base.</p> Signup and view all the answers

    Which application would a Healthcare DSS most likely be used for?

    <p>Assisting in medical diagnosis and treatment planning.</p> Signup and view all the answers

    What role does visualization play in a Decision Support System?

    <p>It provides data and results through charts and dashboards for easier understanding.</p> Signup and view all the answers

    Which of the following best describes the knowledge representation in Expert Systems?

    <p>A comprehensive model that encompasses human-like reasoning.</p> Signup and view all the answers

    What is the primary goal of System Analysis and Design?

    <p>To improve employee efficiency through software solutions</p> Signup and view all the answers

    Which of the following is NOT a responsibility of a System Analyst?

    <p>Directly programming all software required</p> Signup and view all the answers

    Which skill is critical for a System Analyst to understand organizations?

    <p>Analytical thinking and problem-solving</p> Signup and view all the answers

    What essential aspect does a system include beyond hardware and software?

    <p>Documentation and training materials</p> Signup and view all the answers

    Which role is NOT typically associated with System Analysts?

    <p>Designing graphics for user interfaces</p> Signup and view all the answers

    Which type of approach is essential for successful System Analysis and Design?

    <p>A structured approach to ensure success</p> Signup and view all the answers

    What do information systems primarily do?

    <p>Gather, process, store, and disseminate information</p> Signup and view all the answers

    Which of the following reflects the interpersonal skills required for a System Analyst?

    <p>Effective written and oral communication skills</p> Signup and view all the answers

    What type of knowledge is NOT necessary for System Analysts?

    <p>Expertise in graphic design principles</p> Signup and view all the answers

    Which tool is essential for System Analysts to determine system requirements?

    <p>Analytical tools for requirement gathering</p> Signup and view all the answers

    Study Notes

    Chapter 1: Introduction to System Analysis Design

    • System Analysis and Design Fundamentals (CSC 1403) is the course.
    • This chapter introduces System Analysis and Design.

    Learning Objectives

    • After completing this topic, students should be able to:
      • Identify the significance of System Analysis and Design.
      • Identify the roles and responsibilities of a System Analyst.
      • Compare the four types of Information Systems.
      • Identify the tools and techniques for System Analysis and Design.

    1.1 Overview of System Analysis and Design

    • A method for creating and maintaining systems that perform fundamental business functions.
    • The main goal is increasing staff efficiency by applying software to improve business processes.
    • Structured methods are important to ensure success.
    • Key elements for a Systems Analyst include:
      • Understanding organizational objectives, structures, and procedures.
      • Exploiting information technology to gain an advantage.

    1.1 Overview of System Analysis and Design (continued)

    • The primary objective is to improve organizational systems leveraging software development and employee training.
    • Application software supports organizational functions and procedures.

    1.1 Overview of System Analysis and Design (continued)

    • Systems encompass hardware, software, documentation, roles, controls, and the users.

    1.1 Overview of System Analysis and Design (continued)

    • This section presents a visual diagram illustrating the various components of a Computer-Based Information System Application.

    1.1 Overview of System Analysis and Design (continued)

    • Benefits of successful System Analysis and Design include:
      • Improved Data Accuracy: reduces errors, ensuring data integrity.
      • Cost Savings: minimizes the costs of development and upkeep.
      • Enhanced Flexibility: easily adapting to system modifications.
      • Increased Productivity: streamlined processes and user-friendly interfaces

    1.2 Roles as System Analyst

    • Investigating the problems and necessities within an organization.
    • Establishing the most effective approach for improvement. - Considering People, Methods, and Information Technology.
    • Helping users and managers define the requirements for new or enhanced systems.

    1.2 Roles as System Analyst (continued)

    • Analytical skills for comprehending organizations.
    • Problem-solving proficiency.
    • Systemic thinking and recognizing organizational and information systems as systems.
    • Understanding the potential and limitations of technology.

    1.2 Roles as System Analyst (continued)

    • Managerial abilities for effectively managing projects, resources, risks, and changes.
    • Excellent oral and written communication skills.

    1.3 Type of Information System

    • Information systems collect, process, store, and disseminate information, utilized by numerous individuals for various tasks, like communication and online shopping.
    • Companies use these to communicate with suppliers and customers, operate essential business functions, and administer marketing initiatives.

    1.3 Type of Information System (continued)

    • Presents a pyramid illustrating different management levels and the corresponding types of information systems.

    1.3 Type of Information System (continued)

    • Lists different business functions within Operational, Management, and Strategic levels.

    a. Transaction Processing System (TPS)

    • Designed for handling, recording, and managing routine, repetitive, and structured business transactions efficiently and accurately.
    • Automates the process of recording business data (transactions) vital to business operations.
    • Offers a foundation for management and decision-support systems.
    • Example use cases: Retail point-of-sale systems, Banking ATMs, Airline Reservations, and Manufacturing tracking.

    a. Transaction Processing System (TPS) (continued)

    • Provides an example of a Transaction Processing System (TPS) through a Payroll example.

    b. Management Information System (MIS)

    • A system that gathers, processes, stores, and analyzes data to present meaningful insights for managerial decision-making and organizational operations.
    • Conveys raw data into usable formats via TPS data.
    • Integrates people, technology, and processes to achieve operational efficiency, and a competitive edge.
    • Bridging the gap between data gathering and decision-making.

    b. Management Information System (MIS) (continued)

    • Provides a breakdown of the specific functions of an MIS. This encompasses Data Collection, Processing, Storage, Report Generation, and Problem Identification.

    b. Management Information System (MIS) (continued)

    • Examples include the Sales Reporting, Inventory Management, Financial Management, and Human Resource Systems.

    b. Management Information System (MIS) (continued)

    • Displays a diagram illustrating a MIS system encompassing various interconnected functions to generate reports, data processing, and data presentation.

    c. Decision Support System (DSS)

    • Supports complex decision-making processes,analyzing, providing insights, suggesting potential actions and solutions.
    • Provides an interactive environment for decision-making.
    • Used by managers and professionals, integrating human judgment and computer-aided analytics for semi/unstructured problems.

    c. Decision Support System (DSS) (continued)

    • Presents a list of DSS functions: Data Collection, Analysis, Scenario Evaluation, Decision Support, and Visualization

    c. Decision Support System (DSS) (continued)

    • Presents examples of DSS, including Financial Planning, Supply Chain, Customer Relationship Management (CRM), and Healthcare DSS.

    c. Decision Support System (DSS) (continued)

    • Displays a diagram of an example DSS, depicting interconnection to analytical models, databases, and data collection methods.

    d. Expert System

    • Emulates human expertise for specific domains.
    • Uses a knowledge base and reasoning algorithms for advice, complex problem-solving, and decision-making.
    • A powerful tool for solving specialized problems, mirroring expert decision-making in a specific field, but it cannot fully replicate human versatility and creativity.

    d. Expert System (continued)

    • Lists the functions of an Expert System: Problem-solving, Decision-Making, Diagnostics, Learning and Adaptation.

    d. Expert System (continued)

    • Presents examples of Expert Systems: Medical Diagnosis, Engineering Design, Customer Support, Financial Planning, and Legal Advisory

    d. Expert System (continued)

    • Provides an illustration of an Expert System in action, specifically illustrating a medical diagnosis system.

    d. Expert System (continued)

    • Offers another illustration, emphasizing the application of expert systems in agriculture.

    Summary of TPS, MIS, DSS, and ES

    • Presents a visual representation of the four types of information systems, showcasing their interrelationships and the flow of information between them.

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    Description

    This quiz covers the fundamental concepts of System Analysis and Design as introduced in Chapter 1 of CSC 1403. Students will explore the importance of analyzing systems and the role of a System Analyst. Key elements such as organizational objectives and the significance of software in enhancing business processes are also discussed.

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