Podcast
Questions and Answers
What should you do when you arrive at the scene?
What should you do when you arrive at the scene?
What services can you provide to the caller?
What services can you provide to the caller?
What is the primary difference between cover and concealment?
What is the primary difference between cover and concealment?
What can affect your vision during observation?
What can affect your vision during observation?
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What should you do when you cannot provide the expected level of service?
What should you do when you cannot provide the expected level of service?
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When would you need to direct bystanders to assist?
When would you need to direct bystanders to assist?
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What can distort color perception during observation?
What can distort color perception during observation?
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What senses can help identify dangerous or illegal substances during an investigation?
What senses can help identify dangerous or illegal substances during an investigation?
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What should you consider before commanding assistance from the public?
What should you consider before commanding assistance from the public?
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What is authorized by Florida law in certain situations?
What is authorized by Florida law in certain situations?
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What can affect your sense of smell during an investigation?
What can affect your sense of smell during an investigation?
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What should you avoid doing when opening and closing containers during an investigation?
What should you avoid doing when opening and closing containers during an investigation?
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What should you provide to people who are providing assistance?
What should you provide to people who are providing assistance?
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What is a potential threat indicated by a specific smell?
What is a potential threat indicated by a specific smell?
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What is a key aspect of providing assistance during a non-criminal incident?
What is a key aspect of providing assistance during a non-criminal incident?
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Why is touch important during a search?
Why is touch important during a search?
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What type of fire extinguisher is best suited for flammable liquids?
What type of fire extinguisher is best suited for flammable liquids?
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What should you do if victims are trapped beyond your rescue ability?
What should you do if victims are trapped beyond your rescue ability?
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What should you consider when deciding on the size of the perimeter?
What should you consider when deciding on the size of the perimeter?
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Why should you move highly flammable or combustible items in the vicinity?
Why should you move highly flammable or combustible items in the vicinity?
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What should you do with victims once they have been removed from the scene?
What should you do with victims once they have been removed from the scene?
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What is a false alarm of a fire?
What is a false alarm of a fire?
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What type of fire extinguisher is best suited for paper or wood fires?
What type of fire extinguisher is best suited for paper or wood fires?
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Why should you secure the scene once the victims have been removed?
Why should you secure the scene once the victims have been removed?
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What is the main difference between a malfunctioning alarm and a false alarm of a fire?
What is the main difference between a malfunctioning alarm and a false alarm of a fire?
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What should you document when charging a suspect with false alarm of a fire?
What should you document when charging a suspect with false alarm of a fire?
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What is the primary goal of responding to a lost, stolen, or recovered property incident?
What is the primary goal of responding to a lost, stolen, or recovered property incident?
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What type of report is used to document lost property incidents?
What type of report is used to document lost property incidents?
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What is an important aspect of describing lost property?
What is an important aspect of describing lost property?
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What type of situations may require handling lost, stolen, or recovered property?
What type of situations may require handling lost, stolen, or recovered property?
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What should you do when responding to a lost, stolen, or recovered property incident?
What should you do when responding to a lost, stolen, or recovered property incident?
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What is an example of a commonly reported lost property item?
What is an example of a commonly reported lost property item?
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What should a recovery agent do if there is a breach of the peace during a repossession?
What should a recovery agent do if there is a breach of the peace during a repossession?
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What is the vehicle owner's responsibility in a motor vehicle repair dispute?
What is the vehicle owner's responsibility in a motor vehicle repair dispute?
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What is your role in a child-custody exchange situation?
What is your role in a child-custody exchange situation?
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What should you consider when responding to a civil disturbance or standby?
What should you consider when responding to a civil disturbance or standby?
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What should you do if you respond to a call that becomes highly confrontational?
What should you do if you respond to a call that becomes highly confrontational?
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What is a key consideration when responding to a civil disturbance or standby?
What is a key consideration when responding to a civil disturbance or standby?
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What should you do if a vehicle owner refuses to pay the repair bill and removes the vehicle from the repair shop without posting a bond?
What should you do if a vehicle owner refuses to pay the repair bill and removes the vehicle from the repair shop without posting a bond?
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What is the primary goal when responding to a civil disturbance or standby?
What is the primary goal when responding to a civil disturbance or standby?
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What type of dispute is a property boundary dispute typically classified as?
What type of dispute is a property boundary dispute typically classified as?
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What is the only way a landlord can legally recover possession of a leased residence without the consent of the tenant?
What is the only way a landlord can legally recover possession of a leased residence without the consent of the tenant?
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What happens if a landlord is successful in an eviction proceeding?
What happens if a landlord is successful in an eviction proceeding?
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What is a landlord not allowed to do in a landlord-tenant dispute?
What is a landlord not allowed to do in a landlord-tenant dispute?
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What is a tenant's right in a landlord-tenant dispute?
What is a tenant's right in a landlord-tenant dispute?
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What is wrongful eviction?
What is wrongful eviction?
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What should you advise parties to do in a property boundary dispute?
What should you advise parties to do in a property boundary dispute?
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What law governs most traditionally recognized rental arrangements?
What law governs most traditionally recognized rental arrangements?
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What is an indicator of suspicious activity during a security check?
What is an indicator of suspicious activity during a security check?
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What should you do if you observe anything suspicious during a security check?
What should you do if you observe anything suspicious during a security check?
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What is the primary reason to check and maintain equipment regularly?
What is the primary reason to check and maintain equipment regularly?
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Why is it important to be in good physical condition as an officer?
Why is it important to be in good physical condition as an officer?
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What is the primary goal of making a death notification?
What is the primary goal of making a death notification?
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How can you obtain the name, address, and telephone number of the deceased person's next of kin?
How can you obtain the name, address, and telephone number of the deceased person's next of kin?
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What is the importance of observing non-verbal cues during interactions?
What is the importance of observing non-verbal cues during interactions?
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What is a key aspect of maintaining officer safety and survival?
What is a key aspect of maintaining officer safety and survival?
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What should you do after making a death notification?
What should you do after making a death notification?
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Why is it essential to stay updated on training?
Why is it essential to stay updated on training?
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What should you do if you cannot reach the next of kin in person?
What should you do if you cannot reach the next of kin in person?
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What can compromised officer safety lead to?
What can compromised officer safety lead to?
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Why should you use the DAVID Emergency Contact Information?
Why should you use the DAVID Emergency Contact Information?
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What is an essential part of an officer's fitness for duty?
What is an essential part of an officer's fitness for duty?
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What should you do after completing a security check?
What should you do after completing a security check?
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What is the primary goal of officer training?
What is the primary goal of officer training?
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What is the primary goal of responding to a civil disturbance or standby?
What is the primary goal of responding to a civil disturbance or standby?
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What is a civil standby?
What is a civil standby?
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What is an example of a situation that may require a civil standby?
What is an example of a situation that may require a civil standby?
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What should you do if a situation begins to escalate during a civil standby?
What should you do if a situation begins to escalate during a civil standby?
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What is an important aspect of responding to a civil disturbance or standby?
What is an important aspect of responding to a civil disturbance or standby?
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What may be necessary if a situation begins to escalate during a civil standby?
What may be necessary if a situation begins to escalate during a civil standby?
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What is a key consideration when responding to a civil disturbance or standby?
What is a key consideration when responding to a civil disturbance or standby?
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Why is your presence important during a civil standby?
Why is your presence important during a civil standby?
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What is the primary goal of Behavioral Threat Assessment and Management (BTAM)?
What is the primary goal of Behavioral Threat Assessment and Management (BTAM)?
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What is the key difference between making a threat and posing a threat?
What is the key difference between making a threat and posing a threat?
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What is the primary function of Behavioral Threat Assessment and Management (BTAM)?
What is the primary function of Behavioral Threat Assessment and Management (BTAM)?
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What is the role of law enforcement in Behavioral Threat Assessment and Management (BTAM)?
What is the role of law enforcement in Behavioral Threat Assessment and Management (BTAM)?
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What is targeted violence?
What is targeted violence?
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What is the significance of observable, attack-related behaviors in Behavioral Threat Assessment and Management (BTAM)?
What is the significance of observable, attack-related behaviors in Behavioral Threat Assessment and Management (BTAM)?
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Why is it important to collect and report information about persons of concern?
Why is it important to collect and report information about persons of concern?
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What is a key aspect of Behavioral Threat Assessment and Management (BTAM)?
What is a key aspect of Behavioral Threat Assessment and Management (BTAM)?
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When responding to a property boundary dispute, what is the primary step to resolve the issue?
When responding to a property boundary dispute, what is the primary step to resolve the issue?
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What is the only way a landlord can legally recover possession of a leased residence without the consent of the tenant?
What is the only way a landlord can legally recover possession of a leased residence without the consent of the tenant?
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What is the consequence of a landlord being successful in an eviction proceeding?
What is the consequence of a landlord being successful in an eviction proceeding?
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What is a landlord not allowed to do in a landlord-tenant dispute?
What is a landlord not allowed to do in a landlord-tenant dispute?
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What is a tenant's right in a landlord-tenant dispute?
What is a tenant's right in a landlord-tenant dispute?
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What is wrongful eviction?
What is wrongful eviction?
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What law governs most traditionally recognized rental arrangements?
What law governs most traditionally recognized rental arrangements?
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What should you advise parties to do in a property boundary dispute?
What should you advise parties to do in a property boundary dispute?
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What type of dispute is a property boundary dispute typically classified as?
What type of dispute is a property boundary dispute typically classified as?
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When responding to a landlord-tenant dispute, what is the primary goal?
When responding to a landlord-tenant dispute, what is the primary goal?
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When conducting a security check, what should you do if you observe anything suspicious?
When conducting a security check, what should you do if you observe anything suspicious?
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What may be an indicator of suspicious activity during a security check?
What may be an indicator of suspicious activity during a security check?
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When notifying the next of kin, how can you obtain the necessary contact information?
When notifying the next of kin, how can you obtain the necessary contact information?
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What is the primary goal of delivering a death notification to the next of kin?
What is the primary goal of delivering a death notification to the next of kin?
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When conducting a security check, what should you do after completing the check?
When conducting a security check, what should you do after completing the check?
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What is a key consideration when notifying the next of kin?
What is a key consideration when notifying the next of kin?
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What should you do if you are unable to make a personal visit to the family during a death notification?
What should you do if you are unable to make a personal visit to the family during a death notification?
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What should you do if you are assigned to make a death notification?
What should you do if you are assigned to make a death notification?
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What should you use to obtain the name, address, and telephone number of the deceased person's next of kin?
What should you use to obtain the name, address, and telephone number of the deceased person's next of kin?
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Why should you use the DAVID Emergency Contact Information (ECI)?
Why should you use the DAVID Emergency Contact Information (ECI)?
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Study Notes
Concealment vs. Cover
- Concealment provides camouflage but does not stop incoming gunfire
- Examples of concealment: shrubs, fences, interior walls, and objects that keep you hidden from view
- Preferable to use cover rather than concealment
Using the Senses
- Sight: starting point for observation; may be affected by environmental and physical factors
- Hearing: may be affected by background noises; important to recognize specific sounds indicating a crime or incident
- Smell: can help identify dangerous or illegal substances; however, weather conditions or health can affect sense of smell
- Touch: can help identify items during a search; maintain composure and safety
Providing Assistance
- Upon arriving at the scene, find the complainant, introduce yourself, and listen to their concerns
- Determine what services are needed and provide referrals if necessary
- Use interpersonal skills to express empathy and understanding in situations where you cannot provide the expected level of service
Directing People to Assist
- May need to call on bystanders to help in emergency situations
- Evaluate the scene to determine what kind of help is needed
- Authorize assistance from the public in certain situations, such as apprehending or securing a person
- Give clear and specific instructions to people providing assistance
Responding to a Motor Vehicle Fire
- Determine if the vehicle is occupied and begin rescue efforts if necessary
- Move victims to a safe location and provide first aid as needed
- Use fire extinguishers appropriate for the type of fire
- Secure the scene for the arrival of fire personnel
False Alarms
- False alarm: when an alarm system is activated but there is no evidence of a reasonable threat
- False alarm may be caused intentionally or due to a malfunction
- Document that the suspect, without reasonable cause, circulated a false alarm of fire
Lost, Stolen, or Recovered Property
- Commonly reported lost property includes cell phones, driver’s licenses, and credit cards
- Use a general information report to document incidents and include descriptions of property and estimated value
- Note unique distinguishing identifiers to help identify recovered property
Repossession of Property
- Follow agency policies and procedures for handling repossessed property
- General guidelines for responding to incidents involving lost, stolen, or recovered property
- Document incidents using a general information report
Motor Vehicle Repair Disputes
- Florida Statutes permit vehicle owners who refuse to pay repair bills to take possession of the vehicle after posting a bond
- Vehicle owner must post a bond with the clerk of court in the amount of the repair invoice, including storage fees
- If the vehicle owner refuses to pay and removes the vehicle without posting a bond, investigate for theft
Civil Disturbance
- Evaluate the threat level of the situation based on information relayed by dispatch, location’s call history, and personal knowledge of the people involved
- Be vigilant, avoid complacency, and request backup based on the threat level
- Mediate the civil disturbance and maintain the peace during a civil standby
Officer Safety and Survival
- Check equipment regularly to ensure it is clean and in good working order, and make sure electronic devices are charged.
- Regular training is necessary to maintain proficiency in using equipment and to develop the mindset and attitude required to stay safe.
- Physical fitness is essential to handle the demands of dangerous situations, and an exercise and wellness program is an important part of fitness for duty.
- Get enough sleep to perform duties well.
Factors that Compromise Officer Safety
- Failure to maintain equipment and regular training can lead to serious injury or death.
- Poor physical condition can put officers, other officers, and the public in danger.
Observing Danger and Signs of Criminal Activity
- Pay attention to non-verbal cues, such as body language, to identify potential danger signs.
- Be aware of a person's hand placement, as it can indicate whether they are a threat.
- Targeted violence is often the result of organized thinking and behaviors, such as planning and preparation.
- Mental health issues are rarely the main cause of targeted violence incidents.
Behavioral Threat Assessment and Management Process
- BTAM is a proactive, investigative process used to identify, assess, and manage the risk of targeted violence.
- It uses the law enforcement intelligence cycle to collect and analyze behavioral information about a person of concern.
- The primary goal of BTAM is to prevent or mitigate acts of targeted violence.
Conducting a Security Check
- Identify a person of concern for future targeted violence by responding to calls for service and observing suspicious activity.
- Collect and report information about the person of concern according to agency policies and procedures.
- Check for signs of tampering, damaged property, or suspicious vehicles.
Death Notifications
- Deliver a death notification to the next of kin in a professional manner.
- Obtain the name, address, and telephone number of the deceased person's next of kin using criminal justice databases.
- Make a personal visit to the family, if possible, and follow agency policies and procedures.
Property Boundary Disputes
- Property disputes between neighbors are usually civil in nature and require a recent survey to identify who owns the property.
- Advise the parties to seek the appropriate remedies in civil court.
Landlord and Tenant Disputes
- The Florida Residential Landlord and Tenant Act governs most rental arrangements.
- A landlord can legally recover possession of the leased residence without the consent of the tenant by filing an eviction proceeding in the county court.
- A writ of possession is issued by the court to the sheriff, who is authorized to evict the tenant after a prescribed notice period.
- A tenant has a right to enter the residence until legally evicted, and a landlord may not prevent entry by changing the locks.
Mediating a Civil Disturbance
- Separate, identify, and interview all parties involved to obtain information related to the incident.
- Verify whether a crime has been committed through assessments, interviews, and observations.
- Perform queries within the FCIC/NCIC systems to determine if any injunctions or warrants exist.
- Provide information and resources to help resolve the conflict, such as referring parties to civil court or mediation.
Civil Standby
- Maintain the peace through officer presence while serving a court order or responding to a call for service.
- Civil standbys may be conducted in situations such as the execution of a writ of replevin, a child custody exchange, or a pretrial release order.
- Remain impartial and use conflict management skills to prevent escalation of the situation.
Concealment and Cover
- Concealment provides camouflage but does not stop incoming gunfire.
- Examples of concealment include shrubs, fences, interior walls, and objects that keep you hidden from view.
- Concealment provides a position from which you can observe.
Using the Senses
- Sight is often the starting point for observation.
- Be aware of environmental and physical factors that affect vision, such as nearsightedness and farsightedness, lighting, and color perception.
- Hearing can be affected by background noises, and smells can help identify dangerous or illegal substances.
- Touch can help identify items during a search.
- Identify how much time has passed since the incident occurred.
Interviewing Complainants, Witnesses, and Victims
- When interviewing, ask for identification and personal information.
- Be personal yet professional by introducing yourself and using the person's name to establish rapport.
- Separate everyone and ask each person to describe what happened.
- Ask follow-up questions to clarify the incident and ask them to describe the suspect.
- Take detailed notes of these accounts for documentation.
BOLO (Be on the Look Out)
- A BOLO gives a description of the subject, their name, and any additional information that would help apprehend or locate them.
- BOLOs can include descriptions of missing or wanted persons, stolen property, suspicious activity, or areas needing extra patrol attention.
- A BOLO should include as much of the following information as possible:
- The subject's name and identifying information.
- The location of the incident.
- The reason for the BOLO.
- The alleged violation or reason the subject is wanted.
- The suspect's last known location and direction of travel.
- A description or photograph of the person, vehicle, or property involved.
- BOLOs are also issued for AMBER, Silver, Blue, and Purple Alerts.
Conducting a Well-being Check
- Follow agency policies when initiating a BOLO.
- If you arrive at the scene of an incident and are required to initiate an immediate BOLO, relay all significant information to dispatch.
- If you do not need to initiate a BOLO immediately, continue to gather and verify information to prepare a written BOLO.
- Cancel a BOLO when the subject of the alert is found or the BOLO is deemed no longer necessary.
- Interview any neighbors to find out if they have information on the whereabouts of the person or if a neighbor has a key.
Security Checks
- Conduct security checks of residences, buildings, or grounds as requested by residents or initiated by dispatch.
- Notify dispatch when you arrive at the location and park your vehicle at a distance from the building while observing the area.
- Use equipment such as vehicle spotlights, flashlights, and radios to help when conducting security checks.
- Look for suspicious indicators as you approach the scene.
Property Boundary Disputes
- Property disputes between neighbors are usually civil in nature.
- Advise the parties to seek the appropriate remedies in civil court.
- A recent survey may be needed to identify who owns the property in dispute.
Landlord and Tenant Disputes
- The Florida Residential Landlord and Tenant Act governs most rental arrangements.
- A landlord can legally recover possession of the leased residence without the consent of the tenant only by filing an eviction proceeding in the county court.
- A writ of possession will be issued by the court to the sheriff, who is then authorized to evict the tenant and put the landlord in possession of the residence after a prescribed notice period.
- Until legally evicted, a tenant has a right to enter the residence, and a landlord may not prevent entry by changing the locks.
Officer Safety and Survival
- Improper training, poor planning, carelessness, and complacency can contribute to officer fatalities and injuries.
- Factors affecting officer safety include interactions with people, scene awareness, suspect armament, and communication with dispatch.
- A community partnership can help keep officers safe.
Observational Skills
- Observation is the act of recognizing an occurrence using senses to notice people, things, or circumstances.
- Observational skills can be improved through practice, such as memorizing descriptions of cars, people, and details at a scene.
- Focus on situations or behaviors that are important to law enforcement, and avoid distractions.
Cover and Concealment
- Identify cover and concealment areas immediately upon arriving at a scene.
- Cover is anything that creates a bullet-resistant barrier between an officer and a threat, such as automobile engine blocks, brick walls, and thick wood.
- Concealment is an object or group of objects that creates a visual barrier but may not stop a projectile.
Interacting with Suspects
- Always identify yourself as a law enforcement officer and give direct commands.
- Avoid tunnel vision by scanning surroundings, practicing controlled breathing, and using task-relevant self-talk.
- If you believe a suspect is armed, call for backup units and use appropriate tactics to contact, control, and disarm the suspect.
Roles of Contact and Cover Officers
- The contact officer leads the approach and handles communication with the suspect.
- The cover officer is responsible for officer safety concerns at the scene and watches for hazards such as hostile crowds, traffic, or escape routes.
Initiating Contact and Establishing Communication
- Approach suspects carefully, keeping a safe distance and observing their position and body movements for indications of flight or assault.
- Scan for weapons and verify a suspect's identity via criminal justice databases.
Well-Being and Security Checks
- Conduct well-being checks on persons with medical issues or abnormal situations, such as a bad odor from a residence.
- Check for signs of unlawful entry or inactivity, and contact the property owner or management to obtain information about the person and access to the location.
Death Notifications
- Deliver a death notification to the next of kin in a professional manner, using criminal justice databases to obtain the necessary information.
- Make a personal visit to the family, if possible, and follow agency policies and procedures.
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Understand the difference between cover and concealment techniques for survival. Learn how to use cover instead of concealment and improve your observation skills using your senses.