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Questions and Answers
What is the primary objective of inventory management?
What is the primary objective of inventory management?
What does the term 'reorder point' refer to?
What does the term 'reorder point' refer to?
What is upcycling?
What is upcycling?
How is the reorder point calculated?
How is the reorder point calculated?
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What is the significance of reverse logistics for companies?
What is the significance of reverse logistics for companies?
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What is the primary function of supply chain management?
What is the primary function of supply chain management?
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What does sourcing involve?
What does sourcing involve?
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Which of the following best describes outsourcing?
Which of the following best describes outsourcing?
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What is offshoring?
What is offshoring?
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Which risk is associated with outsourcing?
Which risk is associated with outsourcing?
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What does the hidden cost of global sourcing refer to?
What does the hidden cost of global sourcing refer to?
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Which statement about the value chain is correct?
Which statement about the value chain is correct?
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What percentage of costs can hidden costs increase to when sourcing globally?
What percentage of costs can hidden costs increase to when sourcing globally?
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What is the primary goal of logistics in the supply chain?
What is the primary goal of logistics in the supply chain?
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Which mode of transportation is most suitable for heavy, low value, nonperishable goods?
Which mode of transportation is most suitable for heavy, low value, nonperishable goods?
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Which transportation method is characterized as being expensive but fast?
Which transportation method is characterized as being expensive but fast?
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Which factor is NOT typically considered in forecasting?
Which factor is NOT typically considered in forecasting?
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What do track and trace systems primarily utilize to monitor shipments?
What do track and trace systems primarily utilize to monitor shipments?
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Which characteristic is NOT a factor when choosing transportation?
Which characteristic is NOT a factor when choosing transportation?
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What is the primary goal of inventory management?
What is the primary goal of inventory management?
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Which inventory management system involves minimal inventory on hand?
Which inventory management system involves minimal inventory on hand?
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Which option describes the role of distribution centers compared to warehouses?
Which option describes the role of distribution centers compared to warehouses?
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What is a common drawback of using trucks for transportation?
What is a common drawback of using trucks for transportation?
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What does the term 'shrinkage' refer to in inventory management?
What does the term 'shrinkage' refer to in inventory management?
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Which transportation method is indicated to belong to the shipper and is specifically used for liquids?
Which transportation method is indicated to belong to the shipper and is specifically used for liquids?
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What is the purpose of an electronic product code (EPC)?
What is the purpose of an electronic product code (EPC)?
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What is the primary purpose of companies engaging in social responsibility?
What is the primary purpose of companies engaging in social responsibility?
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In the context of collaborative forecasting, what is meant by CPFR?
In the context of collaborative forecasting, what is meant by CPFR?
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How does the Fair Trade movement primarily aim to help producers?
How does the Fair Trade movement primarily aim to help producers?
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What is a stockout?
What is a stockout?
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What impact do greener products have on a company's competitive position?
What impact do greener products have on a company's competitive position?
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What is the characteristic of vendor-managed inventory?
What is the characteristic of vendor-managed inventory?
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What logistical challenge is most likely associated with outsourcing overseas?
What logistical challenge is most likely associated with outsourcing overseas?
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How does demand planning affect production scheduling?
How does demand planning affect production scheduling?
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What does lead time refer to in a production context?
What does lead time refer to in a production context?
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What might happen if outsourcing proves to be untenable for a firm?
What might happen if outsourcing proves to be untenable for a firm?
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What does forecasting determine in the context of demand planning?
What does forecasting determine in the context of demand planning?
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Study Notes
Chapter 9: Using Supply Chains to Create Value for Customers
- Supply chain includes all organizations impacting products before, during, and after production.
- Supply chain management is the process of designing, monitoring, and altering supply chains for efficiency.
- Value chain implies supply chain partners should exceed basic functions to create more customer value.
Sourcing and Procurement
- Sourcing is evaluating and hiring businesses to supply goods and services.
- Procurement is the actual purchasing of goods and services.
- Outsourcing can provide more value, cost effectiveness, or faster lead times if a specialized company can add more value than an in-house function.
- Companies outsource to lower costs and focus on core activities.
- Offshoring is a type of outsourcing.
Risks in Outsourcing
- Outsourcing is not a solution for all problems.
- Loss of control can be a serious risk.
- Offshoring can lead to problems with control.
- Quality and safety concerns may arise from reliance on external suppliers.
- Companies must ensure their suppliers maintain quality and safety standards.
- Loss of control over proprietary technology can be a significant risk..
Hidden Costs of Global Sourcing
- Additional costs like international freight, insurance, and packing (10-1%).
- Import duties (0-50%).
- Customhouse broker fees (3-5%).
- Extra inventory in case of delays (5-15%).
- LC cost (1%).
- International travel and communication (2-8%).
- Increased costs can be substantial (19% to 81%).
Social Responsibility in Outsourcing
- Companies should manage businesses to advance societal well-being, not just profit.
- Environmental sustainability means engaging in practices with minimal impact on the environment.
- Ethical practices, such as Fair Trade, can improve company image and appeal to social-conscious consumers.
- Companies can improve their image by having greener products and ethical practices.
Other Outsourcing Concerns
- Logistics challenges like delays from overseas shipments (offshoring).
- Customers might switch to competitors if products/services are unavailable due to outsourcing issues.
- Work force policies of third-party suppliers can affect outcomes.
Demand Planning and Forecasting
- Demand planning estimates customer demand for goods or services.
- Production scheduling manages resources for offering production.
- Lead time is the time between order and delivery.
- Forecasting determines sales volume and timing.
- Important factors for forecasting include: sales history, industry trends, economic factors, competitive situations, promotional activities, customer base changes, and supply chain input.
Inventory Management
- Inventory control ensures products meet customer needs.
- Goal is to avoid inventory shortages (stockouts).
- Safety stock provides a buffer for unexpected demand surges.
- Inventory shrinkage includes shoplifting, employee theft, and paperwork errors.
- Just-in-time (JIT) inventory minimizes inventory held.
- Vendor-managed inventory (VMI) has suppliers manage inventory levels.
- SKUs are unique identifiers for products.
- EDI is electronic data exchange for business documents.
Warehousing and Distribution Centers
- Warehouses accommodate supply and demand changes.
- Trends are towards smaller warehouses.
- Distribution centers handle processing and moving goods to wholesalers, retailers, or consumers.
Transportation
- Logistics is the physical movement of goods in the supply chain; goal is to decrease costs and transit time, while increasing customer service.
- Transportation methods include: trucks, water, air, railroads, pipelines.
Railroads
- Used for heavy, bulky freight over long distances.
- Factories are often located on rail spurs for convenient loading and unloading.
Trucks
- Flexible schedules and routes for direct delivery from factory/warehouse to customer.
- More expensive than rail.
- Vulnerable to size and weight restrictions.
Waterways
- Used to transport heavy, low-value, non-perishable goods.
- Barges can haul significantly more weight than rail.
- Ocean-going vessels can transport thousands of containers.
Air Transport
- Fast, but expensive.
- Contributes to just-in-time (JIT) cost efficiencies.
Pipelines
- Belong to the shipper and carry the shipper's products.
- Used for petroleum and chemicals.
Choosing Transportation
- Key factors for choosing transportation include speed, dependability, load flexibility, accessibility, and frequency.
Coordinating Transportation
- Intermodal transportation uses two or more transport modes.
- Piggyback, fishyback, and birdyback are examples of intermodal transport.
Track and Trace Systems
- Track and trace systems record shipments electronically.
- Shipping costs and tracking are paramount for businesses.
- Modern systems use GPS, RFID, and barcodes.
- Consumer tracking is increasingly important..
Reverse Logistics
- Moves products backward through the supply chain to create value
- Used to extract value from waste. Upcycling is a form of reverse logistics.
Reorder Point
- Objective of inventory management is to minimize inventory costs while maintaining adequate supply.
- Reorder points are calculated to minimize stock outs.
- Reorder Point = (Order lead time x usage rate) + safety stock.
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Description
Explore the critical concepts of supply chain management and its role in enhancing customer value in this Chapter 9 quiz. Delve into sourcing, procurement, outsourcing, and the associated risks, emphasizing how supply chain partners can exceed basic functions. Test your understanding of the strategies that drive efficiency and effectiveness in supply chains.