Supply Chain Performance and Metrics

Developing the Performance of the Procurement and Supply Chain Function

• Encouraging added value outcomes from the organization's supply chain is essential for overall success.
• Collaborating with suppliers foster strong relationships, encourages innovation, cost savings, and quality improvements.

Performance Metrics

• Define key performance indicators (KPIs) related to supply chain performance to assess value creation.
• Examples of KPIs include on-time delivery, cost reduction, and sustainability efforts.

Risk Management

• Encourage supply chain risk management to mitigate risks by diversifying suppliers, ensuring continuity, and addressing potential disruptions.

Supplier Development Programs

• Implement programs to enhance supplier capabilities through training, joint improvement projects, and knowledge sharing to lead to added value.

Data Collection and Analysis

• Collect relevant data on supply chain activities to analyze trends, identify areas of improvement, and quantify value generated.

Reporting to Senior Management

• Regularly report on supply chain performance, highlighting achievements, cost savings, and innovations using clear visuals and concise narratives.

Stakeholder Engagement

• Identify primary audience early in the research process and engage with them throughout the project, involving them from planning to dissemination.

Disseminating Data

• Produce targeted outputs in formats suitable for different users, considering decision makers, patients, researchers, clinicians, and the public.
• Utilize opportunities by partnering with established networks and leveraging existing conferences and events to exchange knowledge and raise awareness of your work.

Context Awareness

• Understand the service context of your research and get influential opinion leaders on board as champions.

Timely Dissemination

• Share relevant findings earlier if possible, adapting strategies to specific research context and audience needs.

Leveraging Technology

• Technology is crucial for efficient communication within supply chains, enhancing communication through:
  • Internet of Things (IoT) for real-time visibility and data sharing.
  • Digitization to streamline and optimize supply chain management.
  • Various communication channels, including Electronic Data Interchange (EDI), Enterprise Resource Planning (ERP), Cloud-Based Collaboration Tools, and Mobile Apps.

Measuring Supply Chain Performance

• Measuring safety, quality, costs, and deliveries is essential for effective performance in supply chain management.
• Key actions for safety include regular safety training, risk assessments, and proactive measures to prevent accidents and injuries.