30 Questions
Shipping by truck is a cost-effective method.
True
Technological advances can only serve to improve logistics management but not shipping security.
False
Devices that can detect a broken seal on a shipping container are not useful for logistics management.
False
One of the benefits of TQM is a lack of management commitment.
False
TQM focuses on the customer, both internally and externally.
True
Ineffective measurement techniques are a benefit of TQM implementation.
False
In Total Quality Management, machine operators are always trained to be facilitators.
False
Building high-morale organizations and building communication networks that include employees are both elements of Six Sigma certification.
False
The process of identifying other organizations that are best at some facet of your operations and then modeling your organization after them is known as continuous improvement.
False
ISO 9000 seeks standardization in terms of products.
False
Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the Taguchi Loss Function.
True
ISO 9000 certification and Six Sigma certification are the same thing.
False
A manager can always reach the correct conclusion in acceptance sampling if the sample is representative of the population.
False
The probability of accepting a bad lot is known as consumer's risk.
False
An acceptance sampling plan only needs to define the risk level associated with good lots.
False
The acceptable quality level (AQL) is the maximum level of quality that we are willing to accept.
False
A sample mean that is outside the control limits indicates that the process is in control.
False
The causes of variation in statistical process control include cycles and trends.
True
Postponement technique reduces automation in the production process.
True
Drop shipping involves delivering a product directly to the end consumer rather than to the retailer.
True
The average capacity utilization in the motor carrier industry is around 95%.
False
Third-Party Logistics (3PL) refers to the outsourcing of logistics operations to a third-party provider.
True
E-procurement is only suited for auctions and bidding components of Internet purchasing.
False
The three classic types of negotiation strategies are many suppliers, few suppliers, and keiretsu.
False
Choosing between producing a component or a service internally and purchasing it externally is a part of supply chain management.
True
Having a high percentage of on-time deliveries is a measure of supply chain performance.
True
Outsourcing is the process of producing goods or services internally instead of purchasing them externally.
False
The Institute for Supply Management is an organization that has published principles and standards for ethical supply management conduct.
True
Using a large number of suppliers increases the willingness to participate in Just-In-Time (JIT) production.
False
Vertical integration involves outsourcing activities to external vendors.
False
Test your knowledge of supply chain management techniques, including postponement, drop shipping, and channel assembly. Identify the advantages and applications of each method in this quiz.
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