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Questions and Answers
What is the main focus of supply chain management?
What type of supply chain transactions involve interactions with suppliers and intermediaries?
What is the primary goal of Efficient Customer Response (ECR)?
What is the opposite of upstream supply chain?
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Which of the following is equivalent to sell-side e-commerce?
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Which type of supply chain involves customers who are actively involved in product and service application?
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What is the primary objective of a value chain?
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Which type of supply chain involves the distribution of products to passive customers?
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What is the key difference between a push supply chain and a pull supply chain?
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Which of the following is NOT a characteristic of a value chain?
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Study Notes
Supply Chain Management (SCM)
- The coordination of all supply activities within an organization, involving suppliers, partners, and customers.
Supply Chain Directions
- Upstream Supply Chain: Transactions between an organization and its suppliers and intermediaries, similar to buy-side e-commerce.
- Downstream Supply Chain: Transactions between an organization and its customers and intermediaries, similar to sell-side e-commerce.
Efficient Customer Response (ECR)
- A strategy to create and satisfy customer demand by optimizing:
- Product assortment strategies
- Promotions
- New product introductions
Supply Chain Types
- Push Supply Chain: Emphasizes distributing products to passive customers, where the customer is not actively involved in the product's delivery or application.
- Pull Supply Chain: Emphasizes delivering value to active customers who are involved in the product and service application, and are more engaged in the process.
Value Chain
- Value Chain Model: A framework that considers how supply chain activities can add value to products and services delivered to customers, focusing on the value creation process.
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Description
Learn about the fundamentals of supply chain management, including upstream and downstream supply chain transactions, and efficient customer response.
