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Supply Chain Management Quiz

Test your knowledge of supply chain management with these questions on design decisions, forecasting techniques, and more.

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@BenevolentOctagon
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Questions and Answers

What is an important consideration in supply chain design?

Product design

What does a seasonal index measure in forecasting?

Ratio of average seasonal demand to average demand for all periods

What would be the cost savings if a company increases its inventory turns from four to six?

$15,750,000

What is an advantage of using a third-party logistics service (3PL)?

<p>Cost structure due to economies of scale</p> Signup and view all the answers

What is the benefit of incorporating supplier input into product and process design?

<p>Reduce time to market</p> Signup and view all the answers

What is a supply chain design consideration?

<p>Product design</p> Signup and view all the answers

What is a key characteristic that distinguishes a supplier alliance agreement from a blanket purchase order?

<p>A shared vision of added value</p> Signup and view all the answers

Which customer relationship management activity is most directly related to revenue generation?

<p>Generating customer leads</p> Signup and view all the answers

What is a typical action taken as part of a reverse logistics strategy?

<p>Batching returns of defective components to suppliers</p> Signup and view all the answers

What is the most effective way to select a service provider when outsourcing IT support to a low-cost region on another continent?

<p>Visiting several potential providers before making a selection</p> Signup and view all the answers

What is continuous improvement best described as?

<p>A series of ongoing improvements</p> Signup and view all the answers

What is the primary goal of a supplier alliance agreement?

<p>To achieve a shared vision of added value</p> Signup and view all the answers

What type of distribution center serves both retailers and online sales?

<p>Centralized distribution center</p> Signup and view all the answers

What decision is most likely affected by the difference in costing systems between a manufacturer and supplier?

<p>Make-or-buy</p> Signup and view all the answers

Which of the following is an example of vertical integration?

<p>Producing components used internally</p> Signup and view all the answers

What is the term for grouping customers based on specific characteristics they desire from products and services?

<p>Market segmentation</p> Signup and view all the answers

Which of the following indicators is most appropriate to measure supply chain utilization?

<p>Net asset turnover</p> Signup and view all the answers

What is the term for separating customers into groups based on specific characteristics they desire from products and services?

<p>Customer segmentation</p> Signup and view all the answers

What type of companies would a manufacturer outsource its transportation and return processing to?

<p>Third party logistics providers</p> Signup and view all the answers

What is the primary goal of analyzing the buying history for each market segment?

<p>To identify the requirements of the end customers</p> Signup and view all the answers

What approach would be most effective in identifying the requirements of end customers for each market segment?

<p>Conducting a market research project</p> Signup and view all the answers

When considering the consequences of product design decisions, companies view the reverse supply chain as an extension of the:

<p>Forward supply chain</p> Signup and view all the answers

What should a company do if a global product is no longer profitable?

<p>Analyze product profitability by market segment</p> Signup and view all the answers

What is the primary goal of reverse supply chain management?

<p>To minimize waste and environmental impact</p> Signup and view all the answers

What happens to inventory velocity when a company implements a supplier relationship management system?

<p>It is reduced</p> Signup and view all the answers

What is the major challenge in implementing a supplier relationship management system for direct materials?

<p>Complexity of the purchasing process</p> Signup and view all the answers

Which sustainability tool is most appropriate for managing environmental compliance with legislative and regulatory requirements?

<p>ISO 14000</p> Signup and view all the answers

What do inventory parameters established using analytic inventory techniques typically balance?

<p>Customer service and inventory costs</p> Signup and view all the answers

What type of design is a product design that can be produced to requirements even when conditions in the production process are unfavorable?

<p>Robust</p> Signup and view all the answers

During which phase of a supplier/customer relationship is it most appropriate to measure spending per customer as a proportion of profitability?

<p>Customer loyalty</p> Signup and view all the answers

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