Supply Chain Management Quiz
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Questions and Answers

What is an important consideration in supply chain design?

  • Warehouse location
  • Product design (correct)
  • Available capacity
  • Inventory balance

    • What does a seasonal index measure in forecasting?

  • Standard deviation of seasonal demand to standard deviation of demand for all periods
  • Ratio of average seasonal demand to average demand for all periods (correct)
  • Average demand for all periods to standard deviation of the demand for all periods
  • Ratio of average demand for all periods to average seasonal demand

    • What would be the cost savings if a company increases its inventory turns from four to six?

  • $29,000,000
  • $15,750,000 (correct)
  • $5,250,000
  • $10,500,000

    • What is an advantage of using a third-party logistics service (3PL)?

    <p>Cost structure due to economies of scale</p> Signup and view all the answers

    What is the benefit of incorporating supplier input into product and process design?

    <p>Reduce time to market</p> Signup and view all the answers

    What is a supply chain design consideration?

    <p>Product design</p> Signup and view all the answers

    What is a key characteristic that distinguishes a supplier alliance agreement from a blanket purchase order?

    <p>A shared vision of added value</p> Signup and view all the answers

    Which customer relationship management activity is most directly related to revenue generation?

    <p>Generating customer leads</p> Signup and view all the answers

    What is a typical action taken as part of a reverse logistics strategy?

    <p>Batching returns of defective components to suppliers</p> Signup and view all the answers

    What is the most effective way to select a service provider when outsourcing IT support to a low-cost region on another continent?

    <p>Visiting several potential providers before making a selection</p> Signup and view all the answers

    What is continuous improvement best described as?

    <p>A series of ongoing improvements</p> Signup and view all the answers

    What is the primary goal of a supplier alliance agreement?

    <p>To achieve a shared vision of added value</p> Signup and view all the answers

    What type of distribution center serves both retailers and online sales?

    <p>Centralized distribution center</p> Signup and view all the answers

    What decision is most likely affected by the difference in costing systems between a manufacturer and supplier?

    <p>Make-or-buy</p> Signup and view all the answers

    Which of the following is an example of vertical integration?

    <p>Producing components used internally</p> Signup and view all the answers

    What is the term for grouping customers based on specific characteristics they desire from products and services?

    <p>Market segmentation</p> Signup and view all the answers

    Which of the following indicators is most appropriate to measure supply chain utilization?

    <p>Net asset turnover</p> Signup and view all the answers

    What is the term for separating customers into groups based on specific characteristics they desire from products and services?

    <p>Customer segmentation</p> Signup and view all the answers

    What type of companies would a manufacturer outsource its transportation and return processing to?

    <p>Third party logistics providers</p> Signup and view all the answers

    What is the primary goal of analyzing the buying history for each market segment?

    <p>To identify the requirements of the end customers</p> Signup and view all the answers

    What approach would be most effective in identifying the requirements of end customers for each market segment?

    <p>Conducting a market research project</p> Signup and view all the answers

    When considering the consequences of product design decisions, companies view the reverse supply chain as an extension of the:

    <p>Forward supply chain</p> Signup and view all the answers

    What should a company do if a global product is no longer profitable?

    <p>Analyze product profitability by market segment</p> Signup and view all the answers

    What is the primary goal of reverse supply chain management?

    <p>To minimize waste and environmental impact</p> Signup and view all the answers

    What happens to inventory velocity when a company implements a supplier relationship management system?

    <p>It is reduced</p> Signup and view all the answers

    What is the major challenge in implementing a supplier relationship management system for direct materials?

    <p>Complexity of the purchasing process</p> Signup and view all the answers

    Which sustainability tool is most appropriate for managing environmental compliance with legislative and regulatory requirements?

    <p>ISO 14000</p> Signup and view all the answers

    What do inventory parameters established using analytic inventory techniques typically balance?

    <p>Customer service and inventory costs</p> Signup and view all the answers

    What type of design is a product design that can be produced to requirements even when conditions in the production process are unfavorable?

    <p>Robust</p> Signup and view all the answers

    During which phase of a supplier/customer relationship is it most appropriate to measure spending per customer as a proportion of profitability?

    <p>Customer loyalty</p> Signup and view all the answers

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