Supply Chain Management Quiz
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Questions and Answers

What is an important consideration in supply chain design?

  • Warehouse location
  • Product design (correct)
  • Available capacity
  • Inventory balance

What does a seasonal index measure in forecasting?

  • Standard deviation of seasonal demand to standard deviation of demand for all periods
  • Ratio of average seasonal demand to average demand for all periods (correct)
  • Average demand for all periods to standard deviation of the demand for all periods
  • Ratio of average demand for all periods to average seasonal demand

What would be the cost savings if a company increases its inventory turns from four to six?

  • $29,000,000
  • $15,750,000 (correct)
  • $5,250,000
  • $10,500,000

What is an advantage of using a third-party logistics service (3PL)?

<p>Cost structure due to economies of scale (D)</p> Signup and view all the answers

What is the benefit of incorporating supplier input into product and process design?

<p>Reduce time to market (B)</p> Signup and view all the answers

What is a supply chain design consideration?

<p>Product design (B)</p> Signup and view all the answers

What is a key characteristic that distinguishes a supplier alliance agreement from a blanket purchase order?

<p>A shared vision of added value (D)</p> Signup and view all the answers

Which customer relationship management activity is most directly related to revenue generation?

<p>Generating customer leads (D)</p> Signup and view all the answers

What is a typical action taken as part of a reverse logistics strategy?

<p>Batching returns of defective components to suppliers (C)</p> Signup and view all the answers

What is the most effective way to select a service provider when outsourcing IT support to a low-cost region on another continent?

<p>Visiting several potential providers before making a selection (C)</p> Signup and view all the answers

What is continuous improvement best described as?

<p>A series of ongoing improvements (A)</p> Signup and view all the answers

What is the primary goal of a supplier alliance agreement?

<p>To achieve a shared vision of added value (A)</p> Signup and view all the answers

What type of distribution center serves both retailers and online sales?

<p>Centralized distribution center (C)</p> Signup and view all the answers

What decision is most likely affected by the difference in costing systems between a manufacturer and supplier?

<p>Make-or-buy (B)</p> Signup and view all the answers

Which of the following is an example of vertical integration?

<p>Producing components used internally (B)</p> Signup and view all the answers

What is the term for grouping customers based on specific characteristics they desire from products and services?

<p>Market segmentation (C)</p> Signup and view all the answers

Which of the following indicators is most appropriate to measure supply chain utilization?

<p>Net asset turnover (D)</p> Signup and view all the answers

What is the term for separating customers into groups based on specific characteristics they desire from products and services?

<p>Customer segmentation (B)</p> Signup and view all the answers

What type of companies would a manufacturer outsource its transportation and return processing to?

<p>Third party logistics providers (D)</p> Signup and view all the answers

What is the primary goal of analyzing the buying history for each market segment?

<p>To identify the requirements of the end customers (D)</p> Signup and view all the answers

What approach would be most effective in identifying the requirements of end customers for each market segment?

<p>Conducting a market research project (B)</p> Signup and view all the answers

When considering the consequences of product design decisions, companies view the reverse supply chain as an extension of the:

<p>Forward supply chain (B)</p> Signup and view all the answers

What should a company do if a global product is no longer profitable?

<p>Analyze product profitability by market segment (D)</p> Signup and view all the answers

What is the primary goal of reverse supply chain management?

<p>To minimize waste and environmental impact (B)</p> Signup and view all the answers

What happens to inventory velocity when a company implements a supplier relationship management system?

<p>It is reduced (C)</p> Signup and view all the answers

What is the major challenge in implementing a supplier relationship management system for direct materials?

<p>Complexity of the purchasing process (A)</p> Signup and view all the answers

Which sustainability tool is most appropriate for managing environmental compliance with legislative and regulatory requirements?

<p>ISO 14000 (B)</p> Signup and view all the answers

What do inventory parameters established using analytic inventory techniques typically balance?

<p>Customer service and inventory costs (D)</p> Signup and view all the answers

What type of design is a product design that can be produced to requirements even when conditions in the production process are unfavorable?

<p>Robust (B)</p> Signup and view all the answers

During which phase of a supplier/customer relationship is it most appropriate to measure spending per customer as a proportion of profitability?

<p>Customer loyalty (B)</p> Signup and view all the answers

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