Supply Chain Management Overview

A global supply chain is a network of organizations and activities that supply a firm with goods and services across different countries.

The key members of a supply chain include suppliers, manufacturers, distributors, retailers, and customers.

Members of a supply chain collaborate by sharing information and resources to enhance efficiency and customer satisfaction.

<p>Transporters and warehouse service providers support the supply chain by facilitating the movement and storage of goods.</p> Signup and view all the answers

<p>Efficiency is important in a supply chain as it helps reduce costs and improves the speed of delivering products to customers.</p> Signup and view all the answers

<p>Manufacturers are supplied with components such as plastic casings, printed circuit boards, and integrated circuits.</p> Signup and view all the answers

<p>Customer satisfaction entails meeting or exceeding customer expectations regarding product quality and delivery times.</p> Signup and view all the answers

<p>A well-managed supply chain can offer competitive advantages such as lower costs, faster delivery, and improved product quality.</p> Signup and view all the answers

<p>The main objective of supply chain management is to efficiently manage the flow of goods, information, and funds to fulfill customer requests.</p> Signup and view all the answers

<p>The three phases are supply chain strategy or design, supply chain planning, and supply chain operation.</p> Signup and view all the answers

<p>The five stages of the supply chain are customers, retailers, wholesalers/distributors, manufacturers, and component/raw material suppliers.</p> Signup and view all the answers

<p>The customer is an integral part of the supply chain, influencing demand and driving the processes involved in fulfilling their request.</p> Signup and view all the answers

<p>Linking supply chain strategy to business strategy ensures that the supply chain effectively supports the overall goals and objectives of the company.</p> Signup and view all the answers

<p>Strategic decisions include outsourcing functions, determining facility locations and capacities, and selecting modes of transportation.</p> Signup and view all the answers

<p>The term 'supply network' refers to the interconnected structure that includes various suppliers, manufacturers, distributors, and retailers involved in fulfilling a customer request.</p> Signup and view all the answers

<p>Information flow is crucial as it enables the coordination of activities across the supply chain, ensuring that all stakeholders are informed about product availability and demand.</p> Signup and view all the answers

<p>Decisions in the supply chain planning phase are typically made over the next quarter or year.</p> Signup and view all the answers

<p>The four process cycles in supply chains interact to facilitate the movement of goods and information, ensuring that each stage effectively responds to the needs of the subsequent stage.</p> Signup and view all the answers

<p>Customer needs drive the adjustments and evolution of supply chain strategies to ensure satisfaction and competitive advantage.</p> Signup and view all the answers

<p>Supply chain design must support strategic objectives of the business.</p> Signup and view all the answers

<p>Not all stages may be present in every supply chain due to variations in business models, such as Dell's direct sales strategy that bypasses retail and distribution.</p> Signup and view all the answers

<p>Integrating supply chain strategy with marketing strategies helps ensure that product availability aligns with marketing efforts, enhancing customer satisfaction.</p> Signup and view all the answers

<p>The flow of cash in a supply chain represents the transfer of funds between different stages, from customers paying retailers to suppliers receiving payments from manufacturers.</p> Signup and view all the answers

<p>Competitors influence supply chain decisions by prompting businesses to improve efficiency and reduce costs to remain competitive.</p> Signup and view all the answers

<p>The key processes are customer arrival, order entry, order fulfillment, and order receiving.</p> Signup and view all the answers

<p>The Replenishment Cycle focuses on replenishing retailer inventories, whereas the Customer Order Cycle centers on fulfilling customer orders.</p> Signup and view all the answers

<p>A retail order is triggered by inventory level assessments that indicate the need for replenishment.</p> Signup and view all the answers

<p>The initial step is the arrival of orders from distributors, retailers, or customers.</p> Signup and view all the answers

<p>Order fulfillment refers to the process of picking, packing, and shipping the ordered products to the customer.</p> Signup and view all the answers

<p>Production scheduling is significant as it determines the production timeline and resource allocation for fulfilling orders.</p> Signup and view all the answers

<p>Receiving in both cycles involves accepting and verifying the arrival of goods to ensure accurate order fulfillment.</p> Signup and view all the answers

<p>The outcome is a well-stocked inventory that can meet customer demand without delays.</p> Signup and view all the answers

<p>Strategic, Tactical, and Operational.</p> Signup and view all the answers

<p>It enables better decision-making that maximizes performance and profitability.</p> Signup and view all the answers

<p>Analysis helps in demand planning and supply planning.</p> Signup and view all the answers

<p>Daily production and procurement management.</p> Signup and view all the answers

<p>High level, long time frame, and highly analytical.</p> Signup and view all the answers

<p>Low level, short time frame, and mostly transactional.</p> Signup and view all the answers

<p>Collecting information and analyzing the information.</p> Signup and view all the answers

<p>By executing or operationalizing the decisions made during planning phases.</p> Signup and view all the answers

<p>Zara gains a competitive edge by maintaining fresh inventory, which increases customer engagement and sales.</p> Signup and view all the answers

<p>The distribution system needs to be highly flexible and efficient to support rapid inventory turnover and frequent deliveries.</p> Signup and view all the answers

<p>Zara's infrastructure is better suited for retail sales due to the immediate consumer interaction and quick inventory turnover.</p> Signup and view all the answers

<p>Plants should be located near high-demand retail markets to reduce transportation costs and delivery times.</p> Signup and view all the answers

<p>No, Amazon should prioritize stocking fast-moving and high-demand products to optimize warehouse space and efficiency.</p> Signup and view all the answers

<p>These retailers can reach a broader customer base and enhance sales through online presence, while using physical stores for fulfillment.</p> Signup and view all the answers

<p>Products that are often bulky, low-frequency purchases, or require extensive consumer information tend to perform better online.</p> Signup and view all the answers

<p>Store inventories should be managed centrally to allow for flexible fulfillment options between stores and online orders.</p> Signup and view all the answers