Questions and Answers
Supply chain management lowers shipping and warehouse ______
costs
One function of supply chain management is to enhance asset management and encourage the effective implementation of ______ inventory models.
just in time
At the strategic level, supply chain management focuses on optimizing the ______ of warehouses and fulfillment centers.
network
Sourcing and procurement involves making decisions about acquiring ______ and resources.
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Customer focus at the tactical level addresses customer ______ and habits.
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Operational level activities include managing daily output ______ at each plant.
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Demand preparation and ______ align customer needs with suppliers.
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Cost management at the tactical level involves monitoring ______ and setting milestones.
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A supply chain involves a network of suppliers, manufacturers, assemblers, delivery centers, and ______ installations that perform functions like material sourcing.
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Integrated behavior in supply chain management means that client and provider work closely together, sharing ______.
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Outbound operations manage customer efficiency, warehousing, and ______ tasks.
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In a supply chain, partners share both the potential losses and the ______ to maintain long-term success.
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In the hotel industry, guests are highly valued and sometimes referred to as '______.'
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Cooperation in a supply chain means that all participants align their efforts and operations to achieve better overall ______.
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All members of the supply chain work together with a shared goal of meeting customer ______.
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Different hotel management models, such as operators, franchisees, and ______ hotels, have different effects on supply chain management.
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In the hotel industry, raw material costs are high, especially for ______ consumables.
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Integration processes involve aligning and connecting all systems and functions within the supply chain, from production to ______.
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Successful partnerships in supply chain management focus on aligning ______ and reducing overlap.
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Uncertain product forecasts often lead to ______.
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One benefit of supply chain management is that it ______ stronger partnerships and supports clients.
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Lack of preparation leads to frequent ______ purchases, made on-the-spot.
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Hospitality management involves strategic, tactical, and operational supply chain ______ that impact the entire business.
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Emergency purchases are often formalized with ______ later.
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When sales drop or product cycles mature, management may choose to launch new versions, streamline the product portfolio, or expand the range of ______.
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At the strategic stage, an organization must identify and understand its ______ for its goods and services.
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Decisions at the strategic level involve choosing the right manufacturing ______ and technologies.
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The company’s management must settle on strategic supply chain plans for ______.
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Effective order delivery and distribution network decisions are key for ______ leaders.
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A supply chain that is demand-driven and customer-focused is both productive and ______.
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Organizations must use a coordinated supply chain approach to identify key ______ and determine solutions for each.
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Weak risk identification, priority setting, management, and ______ pose a significant challenge to an enterprise's supply chain and policies.
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Study Notes
Overview of Supply Chain Management
- Supply chain encompasses suppliers, manufacturers, assemblers, delivery centers, and logistics that source, process, and ship materials to various buyers, including manufacturers and consumers.
Features of Supply Chain Management
- Integrated behavior fosters teamwork between clients and providers, encouraging information sharing and joint decision-making.
- Sharing information among participants enhances efficiency in supply chain management (SCM).
- Partners share risks and rewards to maintain competitiveness and long-term success.
- Cooperation among all supply chain participants leads to better outcomes than independent efforts.
- Focus on serving customers aligns all members towards meeting customer needs effectively.
- Integration processes connect all systems and functions from production to delivery, requiring collaboration across departments and services.
- Long-term partnerships should share compatible management strategies and cultures for efficiency.
Benefits of Supply Chain Management
- Strengthens partnerships and client support.
- Improves distribution processes, reducing delays.
- Enhances overall efficiency within companies.
- Lowers shipping and warehouse costs.
- Eliminates both direct and indirect costs.
- Ensures goods are delivered correctly and on time.
- Supports asset management and promotes just-in-time inventory models.
- Helps businesses adapt to global market dynamics.
- Reduces duplication and risks within the supply chain.
Functions of Supply Chain Management
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Strategic Level:
- Optimize network layouts for warehouses and facilities.
- Build relationships and integrate technologies, like third-party logistics.
- Manage inventory levels and supply chain capacity.
- Oversee IT systems supporting operations.
- Align supply chain strategies with corporate goals.
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Tactical Level:
- Source and procure materials and resources.
- Plan production schedules and contracts.
- Make decisions about inventory sizing and location.
- Develop transport strategies, including speed and routing.
- Benchmark processes against competitors for performance improvement.
- Focus on customer demand management.
-
Operational Level:
- Coordinate daily production outputs and requirements.
- Forecast demand based on customer needs and share with suppliers.
- Handle inbound activities and manage inventory logistics.
- Oversee production processes and outbound operations.
- Ensure efficient order fulfillment from various centers.
Factors Affecting Supply Chain in Hospitality Industry
- Customer satisfaction is crucial, with guests being highly valued and often prioritized.
- Management systems vary by hotel type, impacting supply chain strategies.
- Market trends indicate a shift towards computerized property management systems in the hospitality sector.
Challenges in Hospitality Supply Chain Management
- High raw material costs, particularly for perishable organic items, can lead to waste.
- Material ordering often relies on outdated practices like handwritten transactions.
- Uncertain forecasting leads to overstocking and increasing operational costs.
- Emergency purchasing due to inadequate preparation results in costly, last-minute decisions.
Supply Chain Management Strategy
- Strategic, tactical, and operational decisions must align with overall business plans and affect all processes within hospitality management.
Decision Areas in Strategic Supply Chain Processes
- Product development involves launching new versions or streamlining existing products during sales downturns.
- Identifying and understanding target customers is crucial for strategic planning.
- Manufacturing decisions include selecting appropriate facilities and technologies.
- Strategic plans for suppliers are essential for effective supply chain management.
- Logistics management is key for optimal order delivery and network efficiency.
Development of Supply Chain Strategy
- A customer-focused supply chain is vital for productivity and reliability.
- Review of internal capabilities identifies gaps between current performance and customer demands.
- Coordinated approaches help analyze supply chain trends for effective decision-making.
- Competitive analysis allows companies to evaluate their market position and strategize accordingly.
- Technology integration is crucial for sustaining innovative supply chain processes.
- Effective risk assessment and management are necessary to mitigate potential challenges in supply chain operations.
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Description
This quiz covers the basic concepts and overview of supply chain management as outlined in Chapter 1. It explores the roles of various entities in a supply chain and highlights the integrated behavior between clients and providers. Test your understanding of these foundational principles.
