Podcast
Questions and Answers
First-line supervisors shall take an active role in the development, motivation, and when necessary.......
First-line supervisors shall take an active role in the development, motivation, and when necessary.......
Supervisors have .......discretion when implementing the disciplinary process.
Supervisors have .......discretion when implementing the disciplinary process.
All complaints (except those going directly to IAD/CIO) shall be referred to a supervisors?
All complaints (except those going directly to IAD/CIO) shall be referred to a supervisors?
What is the level of discretion that supervisors have in the disciplinary process?
What is the level of discretion that supervisors have in the disciplinary process?
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The supervisor ....... record all complaints (except as specified in the following)
including complaints from third party witnesses, and forward them as provided by
this General Order.
The supervisor ....... record all complaints (except as specified in the following) including complaints from third party witnesses, and forward them as provided by this General Order.
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When receiving complaints, supervisors shall: ......................................... that involve allegations of serious misconduct (Class I). Other phone-in complainants shall be advised to make the complaint in person in order that a notarized statement can be obtained with the complaint. Supervisors may also advise complainants they can mail their notarized statement with specific details of the incident directly to IAD/CIO.
When receiving complaints, supervisors shall: ......................................... that involve allegations of serious misconduct (Class I). Other phone-in complainants shall be advised to make the complaint in person in order that a notarized statement can be obtained with the complaint. Supervisors may also advise complainants they can mail their notarized statement with specific details of the incident directly to IAD/CIO.
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When receiving complaints, supervisors .......: Accept complaints from third party witnesses to an incident. Any third party non-witnesses attempting to make a complaint shall be referred directly to IAD/CIO. The IAD/CIO commander may determine whether to accept a complaint from persons other than the aggrieved party.
When receiving complaints, supervisors .......: Accept complaints from third party witnesses to an incident. Any third party non-witnesses attempting to make a complaint shall be referred directly to IAD/CIO. The IAD/CIO commander may determine whether to accept a complaint from persons other than the aggrieved party.
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When receiving complaints, What should supervisors do with all mailed written complaints?
When receiving complaints, What should supervisors do with all mailed written complaints?
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When receiving complaints, supervisors................................. Upon receipt and recording of complaints, supervisors shall immediately notify their commander.
When receiving complaints, supervisors................................. Upon receipt and recording of complaints, supervisors shall immediately notify their commander.
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When receiving complaints, supervisors ......, pursuant to
General Order 300-32, Processing Complaints and Employee Issues, if they receive a Class I complaint under either of the following circumstances:
- The investigation of the complaint
would be hindered by a delay.
- The complaint involves a felony or a
breach of the peace that is occurring
or just occurred.
When receiving complaints, supervisors ......, pursuant to General Order 300-32, Processing Complaints and Employee Issues, if they receive a Class I complaint under either of the following circumstances:
- The investigation of the complaint would be hindered by a delay.
- The complaint involves a felony or a breach of the peace that is occurring or just occurred.
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If an involved employee is present at the complaint scene, supervisors ........ allow
the employee to leave until authorized by IAD/CIO.
If an involved employee is present at the complaint scene, supervisors ........ allow the employee to leave until authorized by IAD/CIO.
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An employee's immediate supervisor or a supervisor discovering an infraction ............... whether to proceed through the formal complaint process as a Class I or II complaint or as an SI.
An employee's immediate supervisor or a supervisor discovering an infraction ............... whether to proceed through the formal complaint process as a Class I or II complaint or as an SI.
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When supervisors discover possible infractions by employees not within their command, they ...... consult with the employee's immediate supervisor or a supervisor within the employee's chain of command before initiating a Class II complaint.
When supervisors discover possible infractions by employees not within their command, they ...... consult with the employee's immediate supervisor or a supervisor within the employee's chain of command before initiating a Class II complaint.
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Supervisors have the right, duty, and responsibility at any time to inquire as to the
facts of a circumstance or situation in order to make management, operational, administrative, or organizational decisions. A 48-hour notice ...... required before discussing the original infraction with an employee.
Supervisors have the right, duty, and responsibility at any time to inquire as to the facts of a circumstance or situation in order to make management, operational, administrative, or organizational decisions. A 48-hour notice ...... required before discussing the original infraction with an employee.
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If an inquiring supervisor becomes the complainant in a Class I or II complaint, can they further investigate the alleged violation?
If an inquiring supervisor becomes the complainant in a Class I or II complaint, can they further investigate the alleged violation?
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Can an inquiring supervisor who becomes the complainant in a Class I or II complaint participate in the process of recommending discipline for the violation?
Can an inquiring supervisor who becomes the complainant in a Class I or II complaint participate in the process of recommending discipline for the violation?
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Should concerns regarding an employee’s job performance and productivity be handled through the disciplinary process?
Should concerns regarding an employee’s job performance and productivity be handled through the disciplinary process?
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What should be done if violations of department policy are discovered while addressing job performance or productivity concerns?
What should be done if violations of department policy are discovered while addressing job performance or productivity concerns?
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When should supervisors immediately notify IAD/CIO (IRF) pursuant to General Order 300-32, Processing Complaints and Employee Issues?
When should supervisors immediately notify IAD/CIO (IRF) pursuant to General Order 300-32, Processing Complaints and Employee Issues?
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Under what circumstances should supervisors immediately notify IAD/CIO (IRF) pursuant to General Order 300-32, Processing Complaints and Employee Issues?
Under what circumstances should supervisors immediately notify IAD/CIO (IRF) pursuant to General Order 300-32, Processing Complaints and Employee Issues?
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Study Notes
First-Line Supervisors' Roles and Responsibilities
- First-line supervisors should take an active role in employee development, motivation, and disciplinary processes when necessary.
Complaint Handling
- Supervisors have discretion when implementing the disciplinary process.
- Complaints (except those going directly to IAD/CIO) should be referred to a supervisor.
- Supervisors should record all complaints (except as specified) and forward them according to General Order procedures.
- Supervisors should advise phone-in complainants to make the complaint in person for a notarized statement.
- Third-party non-witnesses should be referred directly to IAD/CIO.
- The IAD/CIO commander determines whether to accept complaints from persons other than the aggrieved party.
Receiving Complaints
- Upon receipt and recording of complaints, supervisors should immediately notify their commander.
- Mailed written complaints should be processed according to General Order procedures.
- Supervisors should not allow involved employees to leave the scene until authorized by IAD/CIO.
Class I Complaints
- Class I complaints involve allegations of serious misconduct.
- Supervisors should notify IAD/CIO immediately if they receive a Class I complaint that may be hindered by delay or involves a felony/breach of peace.
Employee Infractions
- Supervisors discovering possible infractions by employees not within their command should consult with the employee's immediate supervisor or a supervisor within their chain of command.
- Supervisors have the right to inquire about circumstances to make management, operational, administrative, or organizational decisions.
48-Hour Notice
- A 48-hour notice is required before discussing the original infraction with an employee.
Supervisor Involvement
- If an inquiring supervisor becomes the complainant in a Class I or II complaint, they should not further investigate the alleged violation.
- An inquiring supervisor who becomes the complainant should not participate in recommending discipline for the violation.
Job Performance Concerns
- Concerns regarding an employee's job performance and productivity should not be handled through the disciplinary process.
- If violations of department policy are discovered while addressing job performance or productivity concerns, supervisors should take appropriate action.
Notifying IAD/CIO
- Supervisors should immediately notify IAD/CIO (IRF) pursuant to General Order 300-32, Processing Complaints and Employee Issues, under specified circumstances.
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Description
Test your knowledge on the responsibilities of first-line supervisors in the development, motivation, and disciplinary process of employees. This quiz covers the discretion of supervisors in implementing disciplinary actions and the handling of complaints as per the General Order.
