Podcast
Questions and Answers
Who are guided questionnaires most suitable for?
Who are guided questionnaires most suitable for?
What is the first principle of interviewing according to Edwin Flippo?
What is the first principle of interviewing according to Edwin Flippo?
What does the principle of 'Setting' in interviewing emphasize?
What does the principle of 'Setting' in interviewing emphasize?
According to the principles of interviewing, which factor impacts the interviewer's first impression?
According to the principles of interviewing, which factor impacts the interviewer's first impression?
Signup and view all the answers
What is the focus of the 'Conduct of the interview' principle?
What is the focus of the 'Conduct of the interview' principle?
Signup and view all the answers
Which principle focuses on gathering essential background information prior to the interview?
Which principle focuses on gathering essential background information prior to the interview?
Signup and view all the answers
Which element may negatively affect an interviewer's perception of a candidate?
Which element may negatively affect an interviewer's perception of a candidate?
Signup and view all the answers
What element does the principle of 'Evaluation' involve?
What element does the principle of 'Evaluation' involve?
Signup and view all the answers
What is one reason transfers may be initiated in an organization?
What is one reason transfers may be initiated in an organization?
Signup and view all the answers
What does promotion signify in an organization?
What does promotion signify in an organization?
Signup and view all the answers
Which principle does NOT belong to the Merit Performance criteria for promotions?
Which principle does NOT belong to the Merit Performance criteria for promotions?
Signup and view all the answers
What can be a consequence of lack of promotion within an organization?
What can be a consequence of lack of promotion within an organization?
Signup and view all the answers
Which of the following is NOT a reason an employee might request a transfer?
Which of the following is NOT a reason an employee might request a transfer?
Signup and view all the answers
Which principle emphasizes employee's current salary in promotion decisions?
Which principle emphasizes employee's current salary in promotion decisions?
Signup and view all the answers
Which of the following statements about transfer is correct?
Which of the following statements about transfer is correct?
Signup and view all the answers
What is a potential benefit of employee promotions?
What is a potential benefit of employee promotions?
Signup and view all the answers
What is a key characteristic of morale in the workplace?
What is a key characteristic of morale in the workplace?
Signup and view all the answers
Which of the following is an indication of high employee morale?
Which of the following is an indication of high employee morale?
Signup and view all the answers
How can low morale in an organization often manifest?
How can low morale in an organization often manifest?
Signup and view all the answers
Morale can best be described as which of the following?
Morale can best be described as which of the following?
Signup and view all the answers
What does high morale suggest about an employee's willingness to endure hardship?
What does high morale suggest about an employee's willingness to endure hardship?
Signup and view all the answers
What practice can help improve employee morale?
What practice can help improve employee morale?
Signup and view all the answers
Which factor does NOT influence employee morale?
Which factor does NOT influence employee morale?
Signup and view all the answers
Which behaviors might indicate dissatisfaction with one's job?
Which behaviors might indicate dissatisfaction with one's job?
Signup and view all the answers
Which of the following is NOT a cause of low morale among employees?
Which of the following is NOT a cause of low morale among employees?
Signup and view all the answers
What is one key strategy for boosting the morale of staff?
What is one key strategy for boosting the morale of staff?
Signup and view all the answers
What does job analysis primarily involve?
What does job analysis primarily involve?
Signup and view all the answers
What does the term 'task' refer to in the context of job analysis?
What does the term 'task' refer to in the context of job analysis?
Signup and view all the answers
Which of the following is indicative of the growing dissatisfaction among employees?
Which of the following is indicative of the growing dissatisfaction among employees?
Signup and view all the answers
Which element is essential for effective administration in boosting employee morale?
Which element is essential for effective administration in boosting employee morale?
Signup and view all the answers
What is a related group of tasks referred to in job analysis terminology?
What is a related group of tasks referred to in job analysis terminology?
Signup and view all the answers
Which factor is NOT listed as important for creating a warm environment for growth?
Which factor is NOT listed as important for creating a warm environment for growth?
Signup and view all the answers
What is meant by job specification?
What is meant by job specification?
Signup and view all the answers
What does job classification refer to?
What does job classification refer to?
Signup and view all the answers
How does job analysis benefit management?
How does job analysis benefit management?
Signup and view all the answers
Which of the following describes a job?
Which of the following describes a job?
Signup and view all the answers
What is the primary focus of a good job analysis system?
What is the primary focus of a good job analysis system?
Signup and view all the answers
What does job satisfaction relate to?
What does job satisfaction relate to?
Signup and view all the answers
Which component is NOT a part of job analysis?
Which component is NOT a part of job analysis?
Signup and view all the answers
What does a job description provide?
What does a job description provide?
Signup and view all the answers
Study Notes
Question Types in Interviews
- Guided questionnaires are suitable for untrained interviewers.
- Unguided questionnaires are meant for experienced and well-qualified interviewers.
Principles of Interviewing
- Key factors influencing the interview process include:
- First impressions and physical appearance
- Qualifications and expectations of candidates
- Intellectual abilities
- Motivation
- Candidate's ability to adjust
Principles by Edwin Flippo (1980)
- Preparation: Essential for meaningful interaction; interviewers need clarity on objectives and knowledge about the interviewee.
- Setting: The environment must be inviting; both interviewer and interviewee's appearances matter.
- Conduct of the Interview: Engaging and structured approach during the discussion.
- Close: Summarizing and concluding the interview process effectively.
- Evaluation: Assessing the interview's outcomes to inform decisions.
Transfer and Promotion in Organizations
- Reasons for Transfers: Can be disciplinary or requested by employees for personal growth.
- Meaning of Promotion: Recognition of efforts; involves increased responsibilities, prestige, status, and wages, positively impacting morale.
- Lack of promotion can lead to low morale, frustration, and increased employee turnover.
Principles of Merit Performance
- Assess based on:
- Work effectiveness and difficulty level
- Participation and responsibilities
- Work attitude
- Academic qualifications and professional experience
- Current salary and last promotion
- Leadership qualities and judgment
- Creativity
- Responsibility and workload management
Morale, Motivation, and Performance
- Employees' treatment significantly impacts organizational progression.
- Morale: Refers to morale's emotional aspect related to job satisfaction, enthusiasm, and confidence.
- High morale promotes promptness, enthusiasm, and cooperation; low morale correlates with high absenteeism.
Factors Causing Low Morale
- Common reasons include:
- Poverty
- Disregard by society
- Lack of incentives
- Insecurity in job roles
Boosting Staff Morale
- Implement effective administration and efficient working tools.
- Foster a conducive work environment with enthusiastic leadership.
- Show respect for colleagues and maintain approachability.
Job Analysis, Satisfaction, and Performance
- Job analysis enhances job performance and involves gathering essential information relevant to job descriptions.
- Distinct work aspects include tasks (specific activities), duties (grouped tasks), positions (task and duty collections), and jobs (defined roles within an organization).
Job Specification and Description
- Job specification outlines minimum qualifications for a role.
- Job classification categorizes jobs based on specific criteria.
- Job description provides a written summary of roles and responsibilities.
- Job analysis informs recruitment planning and equitable pay structures, aiming to maintain high employee performance and satisfaction levels.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Explore the differences between structured (guided) and unstructured (unguided) questions in the context of interviewing. This quiz will help you understand when to use each type of questionnaire and who they are best suited for. Ideal for both novice and experienced interviewers looking to refine their skills.
