Podcast
Play an AI-generated podcast conversation about this lesson
Download our mobile app to listen on the go
Get App
Questions and Answers
Which statuses will be assigned to specific groups, rather than for everyone?
Which statuses will be assigned to specific groups, rather than for everyone?
- Support
- Waiting for Onsite Visit
- Waiting for Helpdesk (correct)
- Sales
Which group will only show certain statuses for that group?
Which group will only show certain statuses for that group?
- Sales
- Waiting for Helpdesk
- Waiting for Onsite Visit
- Support (correct)
If a ticket is re-assigned to the 'Sales' group, which statuses can be seen?
If a ticket is re-assigned to the 'Sales' group, which statuses can be seen?
- Waiting for Helpdesk
- Support
- Waiting for Onsite Visit
- Sales (correct)
