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Questions and Answers
Which statuses will be assigned to specific groups, rather than for everyone?
Which statuses will be assigned to specific groups, rather than for everyone?
- Support
- Waiting for Onsite Visit
- Waiting for Helpdesk (correct)
- Sales
Which group will only show certain statuses for that group?
Which group will only show certain statuses for that group?
- Sales
- Waiting for Helpdesk
- Waiting for Onsite Visit
- Support (correct)
If a ticket is re-assigned to the 'Sales' group, which statuses can be seen?
If a ticket is re-assigned to the 'Sales' group, which statuses can be seen?
- Waiting for Helpdesk
- Support
- Waiting for Onsite Visit
- Sales (correct)
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