Strategy and Organization Types

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Questions and Answers

Which of the following BEST describes the role of a 'good' strategy?

  • Maximizing profit margins in the short term.
  • Adapting to every market trend, irrespective of long-term goals.
  • Guaranteeing market dominance regardless of external factors.
  • Leading to a defensible competitive advantage. (correct)

In the context of strategic management, which action is MOST important?

  • Focusing solely on internal operational efficiency.
  • Prioritizing short-term gains over long-term objectives.
  • Analyzing both the internal and external environments. (correct)
  • Ignoring external factors to maintain internal focus.

According to Bradley et al. (2011), what is the purpose of the ten criteria (tests) they describe?

  • To assess employee satisfaction and productivity levels.
  • To ensure an organization's strategy aligns with current market trends.
  • To determine the strength and viability of a strategy. (correct)
  • To measure the financial performance of an organization.

Which BEST describes the concept of 'positional advantages'?

<p>Advantages primarily based on operating in structurally attractive markets that potentially lead to a higher profitability. (B)</p>
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Why is it important to segment a market on a detailed level?

<p>To achieve strategic advantages by catering to specific needs. (A)</p>
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What does the concept of 'bevoorrechte inzichten' (privileged insights) refer to in the context of strategy formulation?

<p>Developing a unique understanding by viewing the world from the customer's perspective. (B)</p>
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A company operates in an industry where the future is highly uncertain. In this context, what is the MOST appropriate strategic approach?

<p>Develop multiple contingency plans to address various possible outcomes. (B)</p>
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How does flexibility relate to commitment in the creation and execution of strategy?

<p>Flexibility and commitment create a tension, where more commitment can reduce flexibility. (D)</p>
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Which of the following is an example of the 'champion bias' valkuil (pitfall)?

<p>Overvaluing an idea based on the status or charisma of the person proposing it. (B)</p>
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What is the PRIMARY focus of marktgeoriënteerde (market-oriented) organizations?

<p>Generating profits through market activities. (D)</p>
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In the context of non-market-oriented organizations, what is a common limitation related to 'Principe IV: Werknemers verantwoordelijk maken voor resultaten door beloningen te verbinden aan resultaten' (Making employees responsible for results by linking rewards to outcomes)?

<p>They often lack the authority and resources to reward exceptional performance. (B)</p>
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What is the broader perspective of defining 'stakeholder' based on?

<p>The empirical reality that businesses are often very vital to a wider group of people. (B)</p>
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What defines 'latente stakeholders' (latent stakeholders)?

<p>Those stakeholders with only one of the three defining characteristics. (A)</p>
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What is a defining characteristic of 'discretionaire stakeholders' (discretionary stakeholders)?

<p>Maintaining a legitimate relationship with the company without the means to exert influence or make pressing claims. (D)</p>
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An individual is very concerned about a factory being built near their home due to potential pollution. However, they lack the legal or financial means to stop the construction. Which type of stakeholder does this individual represent?

<p>A demanding stakeholder. (D)</p>
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A company is working with an investor who provides financial support. As long as the company performs well, the investor does not interfere with daily operations. What kind of stakeholder describes this investor?

<p>A dominant stakeholder. (B)</p>
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A community is concerned about a new power plant's potential pollution and health risks. Although their concerns are valid and pressing, they lack the resources to change the project themselves. How would these residents be classified as stakeholders?

<p>Dependent stakeholders. (D)</p>
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What is a key difference between the 'shareholder value perspective' and the 'stakeholder value perspective' regarding the role of management?

<p>The shareholder value perspective sees management's primary challenge as working in the sole best interest of shareholders. (C)</p>
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What is the primary purpose of a corporate mission?

<p>To provide the goals and direction that support a company. (C)</p>
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Which of the following is a key function of corporate governance performed by the board of directors (RvB)?

<p>Overseeing compliance with the company's mission, vision, and strategy. (D)</p>
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What characterizes the 'vormende functie' (shaping function) within corporate governance?

<p>The structuring, organizing and communicating of an organization's mission. (B)</p>
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What is the goal of strategic thinking?

<p>Developing an action plan to achieve organizational goals. (A)</p>
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When formulating a strategy, how do 'Strategie formulering' and 'Vorming' differ?

<p>'Strategie formulering' describes developing the strategy and 'Vorming' describes realizing it. (A)</p>
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What is the PRIMARY benefit of feedback in the strategic process?

<p>Providing insight in actions that work. (A)</p>
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How do 'deliberate' and 'emergent' strategies differ?

<p>Deliberate strategies are planned, while emergent strategies are spontaneous. (C)</p>
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What is a PRIMARY advantage of the 'strategic planning perspective'?

<p>It increases commitment and promotes long-term business practices. (B)</p>
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Which option is MOST related to an 'Outside-In' perspective?

<p>Adapting to market developments and trends. (A)</p>
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A business is conducting their business level strategy. What would make their market position 'crucial to being profitable'?

<p>Possessing hard to come by material components and top qualities. (B)</p>
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A company with a strong commitment to social responsibility is deciding on a new business model. What element should be present in ALL aspects of their design?

<p>MVO (Maatschappelijk Verantwoord Ondernemen). (A)</p>
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A single company is vertically integrated with multiple stages of production. What BEST described this type of company?

<p>A bedrijfstak (industry). (B)</p>
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A particular store has had consistently strong sales in the last year. What type of voordeel (advantage) would MOST accuratly describe this?

<p>Concurrentievoordeel (A)</p>
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What does the concept of 'Concurrentievoordeel' depend on?

<p>Business model. (A)</p>
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A clothing brand is expanding into new international markets. To what do the degree of globalizaton of their brand refer?

<p>Worldwide scope. (D)</p>
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How do you best describe “Globalisering van businesses (meso niveau)”?

<p>Addressing globalization of certain businesses and markets. (A)</p>
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What THREE integration systems do business use in different countries?

<p>Centralizatie, Coordination, and Standartisatie. (C)</p>
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What is a PRIMARY goal of the 'The international diversity perspective'?

<p>A strong, focused response to local markets. (A)</p>
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Several international strategies are available to orginizations. How does literature help in determining which strategy to implement?

<p>Literature does not specify the best plan. (D)</p>
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Which of the following BEST synthesizes the tension between standardization and local responsiveness in international business strategy?

<p>Finding an optimal balance between global efficiencies and meeting specific national market demands. (A)</p>
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A company is developing a new product. When would 'resource-driven' value propositions be MOST applicable?

<p>When entering a new market utilizing existing customer data. (D)</p>
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How can supply chain management (SCM) BEST contribute to a 'customer intimacy' strategy?

<p>Manage the supply chain to closely match supply and demand for narrowly defined customers. (A)</p>
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In marketing analytics, which question does 'Prescriptive analytics' aim to answer?

<p>How can we make it happen? (C)</p>
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What is BEST exemplified by a company utilizing both product value and sales teams in its functional areas?

<p>Marketing strategies across the Functioneel level (A)</p>
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Flashcards

What is strategy?

A plan to achieve organizational objectives.

What is strategic management?

Analyzing internal/external environment, setting goals, and creating plans.

What is the purpose of a good strategy?

To create a sustainable competitive edge.

What are market-oriented organizations?

Operate in a market situation

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What are nonmarket-oriented organizations?

Generate no profit via the market

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Who are stakeholders?

Individuals/groups affected by or affecting organizational goals.

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What is stakeholder power?

Ability to influence an organization's actions.

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What is stakeholder legitimacy?

Recognition of legitimate stakeholder claims.

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What is stakeholder urgency?

Stakeholder claims needing immediate attention.

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Latent stakeholders?

Stakeholders with only one attribute (power, legitimacy, or urgency).

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Sleeping stakeholders?

Stakeholders with power but lacking legitimacy or urgency.

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Discretionary stakeholders?

Stakeholders possessing legitimacy, with no power or urgency.

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Demanding stakeholders?

Stakeholders with urgent claims but lacking power and legitimacy.

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Dominant stakeholders?

Stakeholders possessing both power and legitimacy.

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Dependent stakeholders?

Stakeholders with legitimacy and urgency, needing powerful allies.

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What are dangerous stakeholders?

Aiming to harm.

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Definitive stakeholders?

Having power, legitimacy, and urgency, requiring immediate attention.

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Shareholders

Those holding a financial interest in the company

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What is corporate mission?

Motives and goals guiding a company with a clear identity and direction.

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What is vision?

Sketch of the desired future state of the company.

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What is Corporate governance?

Council overseeing strategic choices and actions of management.

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What is strategy?

Action plan to achieve organizational goals.

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What is strategy formulation?

Process of developing a strategy.

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What is strategy formation?

Strategy that emerges over time.

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What is business Model

A framework or concept to describe activities.

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What is globalization economies (macro)?

World's economies seen as an interconnected whole.

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What is standardization?

Firms standardizing business models.

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What is coordination?

Aligning activities across countries.

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What is centralization?

Centralized control from headquarters.

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What is a decentralized federation?

Adapting to local conditions.

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What is a coordinated federation?

Standards + Coordination between units and HQ.

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What's a centralized hub?

Activities centralized at home, standardized approach.

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What's an integrated network?

Units collaborate with HQ, global centers of expertise.

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Paradox between global and local?

Balancing global and local.

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Multinational corporations?

Adjust products to each country.

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Global competitors?

Offer the same product everywhere.

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A global corporation mission?

The mission is to be modern and appeal world-wide.

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What is marketing?

Creating, communicating, delivering, and exchanging value.

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Points of difference?

Elements important to customers, better than competitors.

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Points of parity?

Elements equivalent to competitors.

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What is the business model?

It generates income.

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What are the elements of a sustainable model?

How an organization creates, delivers, and captures value.

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What is value proposition?

Promise of benefits and value to consumers.

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Study Notes

Week 1: Strategy and Basic Types of Organizations

  • No simple definition exists for strategy and strategic management.

  • Long-term goals play a crucial role, with a strategy being "good" if it leads to a defensible competitive advantage.

  • Strategic management involves formulating, implementing, and evaluating decisions to enable an organization to achieve its long-term goals.

  • Strategic management consists of analyzing the internal and external environment, setting strategic goals, and developing plans and policies to achieve those goals.

  • A good strategy helps organizations achieve a sustainable and defensible competitive advantage, ensuring continuity and in adapting to internal and external developments.

  • Bradley et al. (2011) defines 10 criteria (tests) to determine the strength of a strategy, including the ability to beat the market:

  • Have competitive advantages over market developments and an economic surplus by exploiting market imperfections.

  • A strategy should be based on a real source of advantage with >2 sources:

  • Position-based: based on structurally attractive markets.

  • Unique capabilities: scarce and exclusive resources like patents or mineral reserve leases.

  • Market segmentation should be detailed to gain a strategic advantage, dividing the market into 30-50 smaller, objective segments.

  • Anticipating new trends is essential instead of confirming the existing situation.

  • Develop insights by assessing information and strategic models, generating new data by viewing the world from the customer's perspective.

  • Assess the stability of a chosen strategy for uncertainty, considering how external changes impact the strategy.

  • High uncertainty encompasses multiple identifiable outcomes needing preparation, outcomes represented by probability distribution, or total ambiguity.

  • Balance obligations, necessary for stability, with the flexibility to adapt to changes.

  • Commitment lowers flexibility, while flexibility enables companies to make timely commitments.

  • Assess the risk of flawed logic effectively, avoiding over-optimism, anchoring valuation to arbitrary reference points, loss aversion, confirmation bias, herd behavior, and champion bias.

  • Two pitfalls can lead to incorrect conclusions and decisions in business:

    • Attribution error: incorrectly attributing observed factors after the fact and assuming that replicating the actions of another company will lead to similar results.
    • Survival bias: Analysis based on a surviving population without accounting for those who could not tell their story.
  • A strategy needs to be clearly presented and implemented to be believed, with the management sharing new beliefs supported by the strategy.

  • Translate strategy into action plan and actively allocate resources, making responsibilities clear to everyone.

  • Market-oriented organizations operate in a market situation and earn revenue through the market.

  • Non-market-oriented organizations do not generate profits through the market and operate in the public domain.

  • Tompkins (2005) outlines four basic elements for a generic management model, including forming clear goals and mission; delegating authority and responsibilities, clarity of desired outcomes and results, and linking employee behavior and rewards.

  • Non-market organizations that want to integrate management elements face limitations:

    • Basis goals are determined by legislators.
    • Legislative bodies define goals that lack clarity and concreteness.
    • Decision-making processes enable external parties to exert influence on goal definition and achievement.
    • Organizations are assigned multiple, potentially conflicting, goals.
  • Legislators and elected officials are hesitant to grant autonomy to others, limiting their own influence.

  • Top managers are reluctant to delegate powers and responsibilities, fearing they can be held accountable for subordinates' mistakes.

  • An ambiguous and abstract definition of goals encourages supervisors and managers to apply procedural rules for accountability.

  • Ambiguous/elusive goals cannot formulate suitable performance indicators and measure results effectively.

  • Absence of performance indicator prevents linking rewards to results.

  • Linking rewards to results is only correct if desired results can be achieved if resources are lacking or if factors play a role without being influenced by the organization.

  • Public sector managers lack the authority and resources to reward exceptional performance.

  • Public organizations are also responsible for secondary objectives such as fairness, openness, and receptiveness.

Week 2: Organizational Purpose

  • Objectives are important and influence strategic thinking and formation.

  • Organizations must consider different groups inside and outside the organization and can be divided into stakeholders and shareholders.

  • Stakeholder definition depends on broad or narrow perspectives:

    • Broad: based on empirical reality that companies can be vital to almost everyone.
    • Narrow: limited resources and attention of managers to deal with external constraints,.
  • Freeman defines stakeholders as groups or individuals affecting or affected by an organization's objectives.

  • Stakeholders include people, groups, neighborhoods, organizations, institutions, or broader society.

  • The group with which an organization should account for depends on three characteristics:

    • Power: ability to influence the organization or outcome of a situation (financial/legal).
    • Legitimacy: recognition that a stakeholder's interests, claims, or actions are justifiable.
    • Urgency: the degree to which a stakeholder's claims or interests require immediate attention. Latent stakeholders are those with only one of the three characteristics, with low presence and influence. Slumbering stakeholders possess power but do not act due to lacking a legitimate relationship or urgent claim.
  • Example: Major investor with shares that doesn't interfere with decision-making but can exert pressure.

  • Discretionary stakeholder have legitimacy but no influence and no urgency.

  • Example: Library regular with concerns about opening hours but no power or urgency to influence.

  • Demanding stakeholder have urgent claims, but lack power and legitimacy, appearing difficult with little influence.

  • Expectant stakeholders can become definitive if they gain the missing characteristic (power, legitimacy, or urgency).

  • Dominant stakeholders have power and legitimacy, exerting significant influence.

  • Example: Company X works with an investor providing financials and having a direct interest in the company's performance.

  • Definitive stakeholders have power, legitimacy, and urgent demands, taking an important position, requiring immediate attention.

  • Example: If company X risks bankruptcy, the investor becomes a definitive stakeholder with added urgency.

  • Example: Citizens worried about a new power plant but reliant on others changing plans due to a lack of juristic/financial power. .

  • Shareholders are individuals or entities owning shares, with a financial stake and influence through voting rights.

  • The value of a shareholder versus stakeholder is an organization to be considered as an instrument with the organizational goal to serve the owner.

  • The measurement of success as both the stock proce and dividend, acting as an agent towards the principal with middle and end goals for the individual.

  • There are two perspectives on mission and vision:

    • Shareholder Perspective: Top management must pursue shareholder interests.
    • Stakeholder Perspective: Every individual with is entitled to demand that the organization works for the company.
  • Corporate missions are drivers and goals of a company.

  • Corporate missions consist of the elements:

    • Reason for existence.
    • Assumption on surrounding and success.
    • Contribution to identity.
    • Clear identity and direction.
  • The vision is the scheme of the desired future, consisting of the elements:

    • The intended contetual surrounders
    • The intended industrial surroundings, future organizational function, and time horizion.
  • The vision and mission include direction to limit strategic options and steer the organization, legitimizing value to show to stakeholders, and inspiring support to individuals to work as a team.

  • The board helps determining the corporate mission activities such as corporate governance, strategic choices, and actions made by the management.

  • Forms of Corporate Governance:

    • Two-tier: Supervisory board and management board.
    • One-tier: One board with managing and supervising direction.
  • Board Membership: Compilation and background of board members with knowledge, experience, and independence.

  • Task and responsibilities of the board differ per country and company.

Week 3: Strategy as a Key Issue

  • Strategy: A plan of action to achieve an organization's goals.
  • Formulation vs. Creation of Strategy:
    • Formulation: Process to develop an intended strategy.
    • Creation: Process to develop a realized strategy.
  • Activities in strategy forming include Identify problematical issue and diagnosing root problems, determining types if handling is needed.
  • Roles include the top-, middke- and lowers levels with lines and Staff function and Internal vs external roles.
  • To discover what will be successful in the market, you should experiment.
  • Feedback from your own experiences provides insight into what really works.
  • Learning is intensive, but essential for strategy formation.
  • The benefits and disadvantages of the 'incrementalism perspective' are discussed.
  • Paradox of Awareness vs. Spontaneous
    • There is a paradox between (1) predicting the future and responding to it and (2) learning from unpredictable events in the future and responding flexibly to them.
  • Deliberate strategy leads to intended strategy, while Emergent strategy leads to spontanious intentiosn,
  • Benefits include direction, engageement, coordination, optimisation, and promgraming.
  • Drawbacks include planing based on the future that is hard to be told.

Week 4: Substantive Strategy Emphasis at the Organizational Level

  • Strategies debated at different level:
    • Functional: for every functional part.
    • Business: on organisation level, covering everything.
    • Corporate: more organisation covering
  • A business level strategy focuses on how a company competes within its line and befits the product and market segment to achieve advantage.
  • The advantage can only be reached if the business model create value for the buyers.
  • Every businessmodel should include resources to execute, activities to through put and services for output to create value to customer.
  • This model consists fo businessmodel elements including:
    • The better the product or server is fitting for the customer than competitors the better value proposition.
    • Superiour products or services need for the efficiency.
  • There are 3 elements in the resource base, including matireal like buidings, relaional aspects with the sorrounding and capabilities to perforn well:
    • KNowledge: rules and insights
    • Abilifity: Portential to execute actitivities
    • MIndset: Mentaity and wilkingness within organaisatuon..
  • There are different appraoches for the businesslevel strategy such as inside-outs and outside in:
    • Outside in Focuses on the maarket as the startingpoint and Focuses on market development such as first moving and compentencies.
  • MVO also counts as the heartfactor of the business model in all the elemetns with its logic and waalues such as shell and esso.

Week 5:International context

  • 3 degrees of globalization:
    • Worldwide scope
    • Worldwide similarity
    • Worldwide integration 3 important intagration mechanism
    • Standerization
    • Coordintation
    • sentralization

Week 6: Business Models - From Strategy to Marketing

  • Marketing involves activities and processes such as creating, communicating, delivering, and exchanging offers to customers, partners, and society.
  • Value proposition elements that matter for the customers include:
    • Points of difference better then competitors
    • Points of paritity equal then competitors.
  • The model describes an organizations ability to generate value like value proposition, customer releationships, revernue streams, distribution channels, costumer segments, core capacties and partenr networks.
  • Ways to relate in consumer relationships are:
    • Personal Assistance
    • Dedicated Personal assistance
    • Self-service
    • Automated services
    • Communities
    • Co-creation
  • A way to generate revenue include:
    • subscriptions, baseprice, Addvertisement, Fremium, etc.

Week 7: Marketing Strategy - Segmentation and Positioning

  • Marketing strategy involves choosing groups and positioning the merk with the approach as:
    • Segnementation: Dividing the total market in homogenic consumergroups.
    • Targetting: Foicissing on a given segmnent
    • Positonig: Creating a clear and distingusinh position for the product in respect with competitors.
  • The 3 segement variables include:
    • Preosn bound, cotagry and brand bonded as segement vartables. There are 3 brandfunctions for customer such as identifiabliity and symbolic functions as quality.

Week 8: Business Marketing

  • The type of function in Marting SImon (1989) can be detrimined by the ability wether it does cappaticitc or product focus, and if it is an task or market organization.
  • A task organization consists of a mother that has to work for the mother.
  • The probelmatica in some of those functions of mixing them all and can caues strategic ability.
  • A main supplier is repsonbilbe for deveölopment etc aan all 3 keyelments..
  • Th strateies should be in line wiht supply, value and resources to creat effiency.
  • Criterais for the markets and its segments incldue code like SBI and locations as customer value to be determend.

Week 9: Online marketing

  • Algorithmes are used in determine who to target and how .
  • Influencer Marketing; By influencing people on sicilaemidia with other people.
  • Ambassedeurs have several talks about stay stimueld and speend

Week 10: supply chain management

  • Managetment of the functions
    • techtial
    • Logistiacal
    • Commefrcial
  • There strateies how the inkoop strateies could coulnect and by contribue to the product and pricess throuhg leveranciers.
  • Linkate with the inkoop and the requirements on inkoopmarket is to aansilut upon market.
  • The complesity supply are has its advantages.
  • In koop is to create a free enviroments and there has. ro be no dependice on somene.

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