Strategic Management Overview

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Questions and Answers

What defines the long-term goals of a company?

  • They are usually established for 3-5 years. (correct)
  • They are determined solely by market trends.
  • They should be flexible and change year to year.
  • They are typically set for a year.

Which of the following is NOT a component of a good SWOT analysis?

  • Internal perspectives only. (correct)
  • A deep understanding of strengths and weaknesses.
  • A solid conclusion.
  • Specificity in the statements made.

What is a characteristic of a company that successfully implements a differentiation advantage?

  • Minimizing costs to maximize profit margins.
  • Focusing on volume sales to maximize reach.
  • Providing the lowest prices in the market.
  • Offering creative and innovative products at a higher price. (correct)

In which category of a strategy map would you place customer value propositions?

<p>Customers (A)</p> Signup and view all the answers

Which of the following is a common misconception about short-term objectives?

<p>They can span over several years. (B)</p> Signup and view all the answers

What results when a company is 'stuck in the middle'?

<p>The company fails to achieve competitive advantage. (C)</p> Signup and view all the answers

Which value strategy focuses on offering the best deal for money?

<p>Operational excellence (C)</p> Signup and view all the answers

What should not be a part of a good strategy?

<p>Tracking more than four KPIs. (C)</p> Signup and view all the answers

Which type of diversification involves creating a product that is entirely unconnected to the existing business?

<p>Conglomerate diversification (B)</p> Signup and view all the answers

What does business synergy imply about the combined businesses?

<p>They create additional value when combined. (C)</p> Signup and view all the answers

Which of the following best describes strategic drift?

<p>Being inflexible and clinging to outdated strategies. (C)</p> Signup and view all the answers

What is the purpose of the product market matrix?

<p>To identify potential opportunities for expansion. (B)</p> Signup and view all the answers

Which element does NOT belong in the DESTEP analysis framework?

<p>Legal (A)</p> Signup and view all the answers

What does STP stand for in marketing?

<p>Segmentation, Targeting, Positioning (C)</p> Signup and view all the answers

In a business context, what is meant by 'share of wallet'?

<p>The portion of a customer's total spending that goes to a particular company. (C)</p> Signup and view all the answers

Which of the following is an example of a qualifier for a business?

<p>Providing acceptable customer service in a competitive niche. (B)</p> Signup and view all the answers

What defines a deliberate strategy in relation to an opportunistic strategy?

<p>A deliberate strategy anticipates an unrealised strategy. (D)</p> Signup and view all the answers

Which of the following best describes continuity goals?

<p>Goals focused on the long-term survivability of the organization. (A)</p> Signup and view all the answers

Which elements are included in the strategic triangle?

<p>Steering elements, resources, and environment. (C)</p> Signup and view all the answers

What is a key difference between causal thinkers and effectual thinkers?

<p>Causal thinkers set their sights on specific ends while effectual thinkers are flexible. (C)</p> Signup and view all the answers

What does vertical alignment in strategy ensure?

<p>Decisions on different hierarchical levels support each other. (B)</p> Signup and view all the answers

What two factors determine a company's profit potential?

<p>Market attractiveness and competitive advantage. (D)</p> Signup and view all the answers

What is the purpose of the APIC circle?

<p>To manage the process of analysis, planning, implementation, and control. (D)</p> Signup and view all the answers

What does horizontal alignment in strategy refer to?

<p>Ensuring multi-department collaboration at the same hierarchical level. (C)</p> Signup and view all the answers

Flashcards

Opportunistic Strategy

A strategy that isn't planned but arises from unexpected opportunities.

Continuity Goal

A strategy that outlines long-term survival for the organization.

Social Goal

A strategy that prioritizes relationships within the organization, focusing on employee wellbeing.

Societal Goal

A strategy that focuses on the company's relationship with the wider external world.

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Strategic Triangle

The elements that influence strategic decision-making. These include the desired outcome (Steering), available resources (Resources), and external factors (Environment).

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Causal Thinkers

Managers who prioritize a specific desired outcome and plan their actions accordingly.

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Effectual Thinkers

Entrepeneurs who prioritize available resources and seek opportunities to achieve goals.

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Vertical Alignment

Decisions made at different organizational levels are aligned and supportive of each other.

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Diversification

Expanding a company's product or service offerings into new markets or industries.

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Horizontal Diversification

Creating a new product that appeals to your existing customer base. Think: adding a new flavor to your existing product line.

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Vertical Diversification

Expanding your business up or down the supply chain. Think: a restaurant buying a farm to grow its own ingredients.

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Concentric Diversification

Expanding into a new market or product using your existing technology or skills. Think: an engine manufacturer using its expertise to build generators.

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Conglomerate Diversification

Creating a new product or service that is completely unrelated to your current business. Think: a shoe company buying an airline.

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Synergy

The combined value of two businesses is greater than the sum of their individual values. Think: 1 + 1 = 3.

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Strategic Drift

A company stuck in its old ways, resisting change and adapting to new strategies.

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DESTEP Analysis

A framework for analyzing the external environment of a business, considering factors like demographics, economics, social trends, technology, environmental factors, and politics.

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Support Activities

Activities like HR management, R&D, and infrastructure that support a company's main operations.

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SWOT Analysis

A structured analysis that examines a company's internal strengths and weaknesses and external opportunities and threats.

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Goals vs. Objectives

Long-term goals are typically set for 3-5 years, while short-term objectives are set for 1 year.

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Ansoff Matrix

A tool that helps companies choose a strategic direction based on product and market factors, by considering whether a company should pursue new products, new markets, or both.

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Competitive Advantage

A competitive advantage can be gained by offering the lowest prices (cost leadership) or by offering unique products/services (differentiation).

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Value Strategies

A value strategy focuses on providing value to customers through operational excellence (best value for money), product leadership (innovative products), or customer intimacy (tailored solutions).

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Business Model

Describes how a company creates, delivers, and captures value. Think of it as the company's roadmap for success.

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Strategy Map

A framework that maps out a company's strategy by aligning four key categories: financial, customers, internal processes, and innovation & learning.

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Study Notes

Strategic Management

  • Companies have deliberate and opportunistic strategies. Opportunistic strategies are unplanned, while deliberate ones are planned. Having one can lead to missing out on other potential strategies.
  • Strategic management involves positioning, defining a timeframe, and creating value for customers and stakeholders.
  • Strategic goals include continuity (long-term survival), social (internal relationships and well-being), and societal (external relationships with the broader world).
  • The strategic triangle has three elements affecting strategy: steering elements (what to do), resources (what is available), and environment (trends, opportunities).
  • Hard information is quantifiable data (spreadsheets) and soft information is what people say, think, and feel.
  • Managers tend to focus on the ultimate goal while entrepreneurs focus on available resources and opportunities.

Strategic Business Units (SBUs)

  • SBUs are units within a business.
  • Factors determining profit potential are market attractiveness and competitive advantage creation.

Diversification

  • Companies can diversify in four ways: horizontal (new products for existing customers), vertical (forward/backward products), concentric (technology related products), and conglomerate (unrelated products).
  • Business synergy creates more value than the sum of the individual businesses (2+2=5).

Strategic Drift and DESTEP

  • Strategic drift involves a company's old ways of operating.
  • DESTEP analysis includes demographic, economical, social, technological, environmental, and political factors.

Product Market Matrix and Porter's 5 Forces

  • The product market matrix helps companies identify opportunities in different markets.
  • Porter's 5 forces model examines market attractiveness through competitive analysis, including internal competition, new entrant possibility, substitutes, supplier power, and customer power.
  • Share of wallet illustrates the importance and spending habits of a customer.

STP (Segmentation, Targeting, Positioning)

  • Market segmentation divides the market into groups with similar characteristics.
  • Targeting identifies the specific segments to focus on.
  • Positioning defines the company's place in the market.

Qualifiers and Value Chain

  • A qualifier is a minimum standard needed for a company to succeed.
  • The value chain outlines how a company develops and delivers products. A good company has customer service as a qualifier.

SWOT Analysis and Ansoff Matrix

  • A good SWOT analysis considers internal and external factors including strength, weaknesses, opportunities, and threats.
  • The Ansoff matrix examines new or existing markets and products for strategic planning.
  • Competitive advantages can include cost leadership and differentiation.

Value Strategies

  • Value strategies include operational excellence (low cost), product leadership (innovation and higher cost), and customer intimacy (tailored products).

Business Model and Strategy Map

  • A business model displays how a company produces, delivers, and receives value.
  • The strategy map outlines financial, customer, internal processes, and innovation/learning aspects of the strategy.

Company Culture

  • Company culture is a company's behavioural, value, reward system, and rituals. Company guiding principles should align with day to day actions.
  • Organisational structures include clan-oriented (family-like), adhocracy-oriented (risk-taking), market-oriented (results-driven), and hierarchy-oriented (controlled and structured).

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