Strategic Management Overview

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Questions and Answers

What is NOT a reason for a company to revisit its strategic vision, direction, objectives, and strategy?

  • External or internal condition changes
  • Downturn in market position
  • Improvement in employee satisfaction (correct)
  • Shortfalls in performance

Successful strategy execution can be achieved uniformly across an organization.

False (B)

What is the primary responsibility of managers when a company experiences performance issues?

To identify whether the causes are due to poor strategy, poor execution, or both.

The game plan that directs a company towards success is called _______.

<p>corporate strategy</p> Signup and view all the answers

Match the planning levels with their descriptions:

<p>Strategic Planning = Developed by senior management for the entire organization Operational Planning = Formulated at middle and lower management levels Action Plans = Specifics on how resources are used to achieve goals Resource Allocation = Gathering resources to achieve organizational goals</p> Signup and view all the answers

Which of the following is NOT a management issue central to strategy implementation?

<p>Devising marketing strategies (A)</p> Signup and view all the answers

Employee participation in strategy-implementation activities should not occur until after the strategy is formulated.

<p>False (B)</p> Signup and view all the answers

What should be clear to all organizational members regarding major competitors?

<p>Accomplishments, products, plans, actions, and performance</p> Signup and view all the answers

The process of _________ transformation is becoming essential for organizations to remain competitive.

<p>digital</p> Signup and view all the answers

Match the following management issues with their respective actions:

<p>Establishing annual objectives = Setting clear performance goals Devising policies = Creating guidelines for decision-making Adapting production processes = Improving operational efficiency Developing a competitive focus = Distributing competitive intelligence</p> Signup and view all the answers

What is considered a necessary force for motivating managers and employees during strategy implementation?

<p>Personal commitment of strategists (C)</p> Signup and view all the answers

Which of the following is essential for the new behaviour to become permanent?

<p>Continuous reinforcement (C)</p> Signup and view all the answers

Top-down communication is important for developing bottom-up support in an organization.

<p>True (A)</p> Signup and view all the answers

Name one key challenge faced during digital transformation.

<p>Change management</p> Signup and view all the answers

Change management is a one-time application process.

<p>False (B)</p> Signup and view all the answers

What are the four essential elements of change management in digital transformation?

<p>Defining goals and objectives, assessing current state, creating a roadmap for change, implementing and managing change.</p> Signup and view all the answers

Successful change management assists organizations in overcoming the obstacles posed by the __________ transition.

<p>digital</p> Signup and view all the answers

Match the following change management components with their descriptions:

<p>Defining goals and objectives = Establishing a clear vision for change Assessing the current state = Identifying gaps between current and desired states Creating a roadmap for change = Outlining steps needed for transformation Implementing and managing change = Overseeing execution of change at all levels</p> Signup and view all the answers

What does the process of unfreezing, changing, and refreezing represent?

<p>A cyclical change process (B)</p> Signup and view all the answers

Digital transformation can involve entirely new products and services.

<p>True (A)</p> Signup and view all the answers

What is the primary goal of change management?

<p>To manage changes in a safe and regulated manner.</p> Signup and view all the answers

Which of the following best describes a simple organizational structure?

<p>Owner-manager makes all major decisions directly (B)</p> Signup and view all the answers

A simple organizational structure is suitable for large, multi-business corporations.

<p>False (B)</p> Signup and view all the answers

What are two potential competitive advantages of a simple organizational structure?

<p>Broad-based openness to innovation, greater structural flexibility</p> Signup and view all the answers

In a simple structure, the owner's direct involvement in daily operations leads to __________ communication.

<p>frequent and direct</p> Signup and view all the answers

Match the following characteristics to their respective descriptions:

<p>Little specialization of tasks = Owners are involved in every aspect Unsophisticated information systems = Simple decision-making processes Few rules = Flexibility in operations Direct involvement of owner-manager = Quick market introduction of products</p> Signup and view all the answers

As small companies grow larger, what is a significant challenge they may face regarding their organizational structure?

<p>Dealing with increased information-processing requirements (C)</p> Signup and view all the answers

In a simple structure, communication tends to be frequent but not direct.

<p>False (B)</p> Signup and view all the answers

What is the main reason that small companies outgrow a simple organizational structure?

<p>Increased amount of competitively relevant information</p> Signup and view all the answers

What is the primary advantage of using a Strategic Business Unit (SBU) structure?

<p>Helps in strategic planning by grouping related businesses (C)</p> Signup and view all the answers

All products and businesses within an SBU receive the same strategic planning treatment.

<p>True (A)</p> Signup and view all the answers

What does SBU stand for?

<p>Strategic Business Unit</p> Signup and view all the answers

Each SBU will have its own distinct set of _______ and its own distinct strategy.

<p>competitors</p> Signup and view all the answers

Match the following SBU attributes with their descriptions:

<p>Scientific method = Groups businesses for strategic planning Distinct competitors = Every SBU has its own market rivals CEO responsibility = Oversees strategic planning and profit performance Functional relation = Assembles related businesses into units</p> Signup and view all the answers

What happens to unrelated products/businesses when grouping them into SBUs?

<p>They are placed into separate SBUs (D)</p> Signup and view all the answers

Grouping based on territorial units is preferred over grouping based on functional relations.

<p>False (B)</p> Signup and view all the answers

Who is responsible for strategic planning and profit performance within an SBU?

<p>CEO</p> Signup and view all the answers

What is one way that relatedness among Strategic Business Units (SBUs) can exist?

<p>SBUs share the same customers (A)</p> Signup and view all the answers

All organizations benefit from using a matrix structure for strategy implementation.

<p>False (B)</p> Signup and view all the answers

In a matrix structure, employees report to two different managers: a product or project manager and a __________ manager.

<p>functional</p> Signup and view all the answers

Which organizational structure is likely to combine functional and product forms?

<p>Matrix structure (A)</p> Signup and view all the answers

Unilever operates only in frozen food production.

<p>False (B)</p> Signup and view all the answers

What benefits does identifying SBUs provide to a company?

<p>Clear assignment of responsibilities for strategic planning</p> Signup and view all the answers

Match the following components with their descriptions:

<p>SBU = Organizational unit focused on a specific market or product Matrix structure = Combines functional and product-based organization Functional manager = Responsible for overseeing a specific department Product manager = Leads projects and product-related initiatives</p> Signup and view all the answers

Flashcards

Planning

The process of choosing what needs to be done in the future and creating action plans to achieve specific goals.

Corporate Strategy

A comprehensive game plan that guides the company towards achieving its overall objectives.

Operational Plans

Plans that outline the specific steps and resource allocation to achieve organizational goals. These plans are typically developed by middle and lower-level management.

Strategy Execution

The ability to effectively carry out a chosen strategy, involving learning, adapting, and making adjustments as needed.

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Corrective Action

A proactive approach to identify and address any shortcomings in strategy or execution, ensuring continual improvement.

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Establishing Annual Objectives

Setting clear, measurable goals for each year that align with the overall strategic direction.

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Devising Policies

Formal guidelines that dictate how to handle specific situations like a product return policy.

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Allocating Resources

Allocating financial, human, and other resources needed to support the implementation of strategic plans.

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Altering Organizational Structure

Modifying the organizational structure to better support new strategic directions.

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Restructuring and Reengineering

Implementing significant changes to processes and systems to improve efficiency and effectiveness.

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Reward and Incentive Plans

Developing a system of rewards and incentives that align with and motivate employees to reach strategic goals.

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Minimizing Resistance to Change

Addressing employee concerns, anxieties, and resistance to change implementation effectively.

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Developing a Strategy-Supportive Culture

Cultivating a company culture that supports the chosen strategic direction.

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Organizational Structure

A company's formal setup including roles, processes, governance, authority, and decision-making.

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Simple Structure

A structure best for small companies with a single product and market, often used for cost leadership or differentiation strategies.

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Simple Structure - Authority

The owner-manager is responsible for all decisions and operations, with staff acting as executors.

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Simple Structure - Characteristics

Limited specialization, few rules, informal, unsophisticated communication systems, and direct owner involvement characterize simple structures.

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Simple Structure - Advantages

Fast communication and quick product launches are advantages of simple structures.

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Simple Structure - Growth Challenges

Growth challenges simple structures as information demands increase, putting pressure on owner-managers to cope.

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Simple Structure - Growth and Evolution

When companies grow, they often need to evolve their structure to manage information and complexity effectively.

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Simple Structure - Limitations

The simple structure may be suitable for small companies, but it can become inadequate as a company grows and becomes more complex.

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Complete Replacement for Change

New behavior must completely replace the old one for change to be successful and lasting.

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Continuous Reinforcement for Lasting Change

Continuous reinforcement is needed for new behavior to stick and not fade away.

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Dynamic Change Process

The change process is ongoing, not just a one-time event. It adapts to the dynamic environment.

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Unfreezing, Changing, Refreezing Cycle

The process of unfreezing, changing, and refreezing is a cycle that continues indefinitely.

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What is Digital Transformation?

Digital transformation involves utilizing digital tech to create new, improved, or completely different company processes, products, or services.

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Change management in Digital Transformation

Change management is crucial for guiding and managing transformations within an organization.

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Change Management Defined

This is a set of tools and practices used to manage changes within an organization effectively.

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Benefits of Change Management

Change management helps in ensuring that changes happen in a controlled and safe way, minimizing negative impacts.

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Strategic Business Unit (SBU)

A strategic business unit (SBU) is a semi-autonomous unit within a larger organization that operates in a specific product-market area.

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Relatedness of SBUs

The degree of relatedness between SBUs within a corporation can be determined by considering factors like technology, products, services, markets, and shared competencies.

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Diversification Based on Technology, Products, or Services

A company can diversify its operations by acquiring or creating SBUs that share similar technologies, products, or services.

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Diversification Based on Markets

SBUs serving similar or different markets can also contribute to diversification. Even if the products are different, a company might benefit from serving similar customer segments.

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Diversification Based on Shared Competencies

Companies can diversify by leveraging the shared competencies across different SBUs. This can include marketing skills, branding expertise, or distribution networks.

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Matrix Structure

The matrix structure combines functional and product/project forms at the same organizational level, allowing employees to report to both a functional manager and a product manager.

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When to Use a Matrix Structure

The matrix structure is most appropriate when neither functional nor divisional structures alone effectively support the organization’s strategic goals.

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Functional and Product Units in a Matrix Structure

In a matrix structure, functional units (e.g., engineering, manufacturing, marketing) are typically permanent, while product/project units are often temporary, focused on specific product-market needs.

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What is a Strategic Business Unit (SBU)?

A Strategic Business Unit (SBU) is a distinct group of related products or businesses within a larger corporation. It is managed independently, having its own set of goals, strategies, and resources.

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How are SBUs formed?

SBUs are created by grouping related businesses together based on their shared functionality or market characteristics. This helps a corporation streamline its strategic planning process.

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What are the benefits of using an SBU structure?

By grouping businesses into distinct SBUs, the corporation can allocate resources, set priorities, and develop strategies more effectively for each unit.

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How are SBUs independent?

Each SBU operates with its own unique mission, goals, competitive landscape, and strategic approach, allowing for a more focused and tailored approach to strategic planning.

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What is the benefit of treating SBUs separately?

By treating each SBU as a separate entity, the corporation can analyze and manage its performance more precisely, identifying areas for improvement and growth.

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Who is responsible for each SBU?

Each SBU is led by a CEO responsible for developing and executing strategies for its specific business area, ensuring its profitability and success.

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What issue does the SBU structure solve?

The SBU approach eliminates confusion and vagueness that can arise in multi-business corporations by providing a clear framework for strategic planning and resource allocation.

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What is the benefit of SBU over territorial grouping?

Using the SBU structure eliminates the need for inefficient territorial grouping of businesses, which can hinder strategic planning and resource allocation.

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Study Notes

Strategy Implementation and Evaluation

  • Strategy implementation involves putting strategic plans into action.
  • Evaluation assesses the effectiveness of implemented actions.
  • These phases are critical for organizational success.
  • Strategic management is a dynamic and continuous process.
  • Implementing and evaluating activities are crucial at any point, not just annually.

Strategic Management Process

  • Developing the strategy is a methodical process.
  • A clear vision, mission, values, and goals are essential to start.
  • An analysis of multiple themes helps identify the best options.
  • A comprehensive strategic plan is created, including implementation plans, and key performance indicators.
  • The plan links themes to organizational goals and measures the success of the strategy’s implementation.

Stages in Strategic Management

  • Developing a strategic vision, mission, and objectives.
  • Conducting an analysis of the environment and the organization.
  • Formulating the strategy.
  • Implementing the strategy.
  • Evaluating and controlling the strategy.

Strategic Management Model

  • The model (Fred R David) details the process, including environmental analysis, developing and selecting strategies, implementation, and evaluation, which are vital segments of the process.

Strategic Management

  • The strategic management process is dynamic and continuous.
  • A change in any component of the model (e.g., a major economic shift) can necessitate adjustments to the other components.
  • Strategy, implementation, and evaluation activities should be performed on a continually ongoing basis, not just once a year or semi annually.

Strategic Management Process

  • It is methodical; it begins with developing a clear vision, mission, values, and goals, and analysing themes to determine profitable options.
  • The development of a strategic plan details these elements.
  • Key areas are vision, mission, values, goals, and strategic themes.
  • There is a detailed implementation plan, and key performance measures are included to link themes to organizational goals and measure strategy success.

Strategic Management

  • Strategy implementation involves transforming plans into action, effectively executing strategy, and measuring results.
  • It critically reviews strategic decisions and activities.
  • Activities focus on achieving the overall strategy.
  • Evaluation is meant to monitor progress and understand the impact of those activities in attaining the desired outcomes.

Strategic Management Model (Fred R. David)

  • Environmental Analysis: Understanding the external environment.
  • Develop Vision, Mission, Objectives: Defining the company direction.
  • Generate, Analyse, and Select Strategies: Determining potential strategies.
  • Strategy Implementation: Putting strategies into action.
  • Strategic Control and Evaluation: Tracking progress, assessing results, and making adjustments.

Strategic Planning

  • Strategic planning is the process of establishing objectives, resources needed, setting policies, acquisition, utilization, and disposition of resources.
  • It shapes organizational direction, allocation of resources, and strategy execution.
  • It's concerned with long-term organizational success.
  • It's usually a senior management responsibility.

Strategic Management

  • Strategic planning deals with future directions (today, tomorrow, etc.), and devising action plans to achieve set objectives through strategic action plans, which provide detailed directions on how resources should be allocated and used to reach the strategic goals.

Strategic Management

  • Strategic planning is determining the organization's objectives, necessary resources to achieve those objectives, and policies to govern resource acquisition, use, and deployment.

Strategic Leadership

  • Effective leadership is defined by results not attributes.
  • A leader is one who knows the way, goes the way, and shows the way.
  • Strategic leadership is about developing a vision, creating a plan, inspiring and motivating their teams, and communicating the plan effectively.
  • Strategic leaders play an important role in encouraging and directing organizational members toward positive and successful strategy execution.

Types of Strategic Control

  • Premise control - verify assumptions.
  • Strategic surveillance - uncover unanticipated information.
  • Special alert control - respond to unexpected events.
  • Implementation control - monitor strategy implementation.

Strategic Implementation and Evaluation

  • Strategic planning encompasses the determination of an organization’s objectives, the necessary resources to achieve those objectives, and the formulation of guiding principles for resource management.
  • Effective implementation and evaluation are dependent on leadership, communication, resources, and effective management of change.

Organization Structure

  • The ideal organizational structure is one where the merit of ideas is prioritized over the originators of the ideas, and where the significance of shared objectives is more prominent than executive directives.

Organizational Structure

  • The functional structure groups tasks by function (e.g., marketing, finance).
  • The divisional structure groups related products or services into divisions.
  • The matrix structure combines functional and divisional structures.
  • The network structure is a decentralized, flexible structure that relies on external partnerships for its specialized expertise.

Stages of Strategic Change

  • Determining the need for change.
  • Creating a shared vision of the future.
  • Implementing and institutionalizing the change.

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