15 Questions
What is the main focus of Chapter 1 in 'Strategic Management of Information Systems'?
The role of general managers in IS decisions
Which framework is discussed in Chapter 1 for aligning business strategy, information systems, and organizational design?
Information system strategy matrix
What was the impact of the Deepwater Horizon oil spill mentioned in the text?
Negative impact on marine ecosystems
What were the repeated failures that contributed to the Deepwater Horizon oil spill?
Failure to follow safety procedures
According to the text, what is the role of general managers in decisions about information systems?
A significant role
How does the Information Systems Strategy Triangle relate to business strategy, information systems, and organizational design?
It represents their interdependence
What is the main lesson learned from the series of Information Technology (IT) failures and organizational misalignments at British Petroleum (BP)?
The necessity of proper alignment between business strategy, information systems, and organizational mechanisms
According to Pearlson and Saunders, what is the role of the General Manager in relation to Information Systems (IS) decisions?
To understand the consequences of using technologies relevant to the business’s environment
What does the Information Systems Strategy Triangle suggest about the relationship between Business Strategy, Organizational Strategy, and Information Strategy?
Business Strategy drives all other strategies, and changes in any strategy require changes in the others to maintain balance
What does a business strategy articulate according to Pearlson and Saunders?
A business strategy is a plan articulating where a business seeks to go and how it expects to get there
What is the main focus of Zappos®'s mission statement as per Figure 1.2 from Pearlson and Saunders?
Providing the best customer service possible
According to Pearlson and Saunders, what happens if an Information System (IS) is inappropriate for a given operating environment?
It can lead to confusion and inhibit organizational functioning
What should a firm’s IS be aligned with according to Pearlson and Saunders?
The way it manages its employees and processes
What is the primary customer-centric focus for Amazon® according to Figure 1.2 from Pearlson and Saunders?
All of the above
What should the General Manager do when it comes to IS decisions according to Pearlson and Saunders?
Ask questions when it’s not clear and not leave IS decisions solely to the IS professionals
Test your understanding of Chapter 1 'Linking Systems to Strategy and the Organization' from the book 'Strategic Management of Information Systems' by Keri Pearlson & Carol Saunders. The quiz covers learning objectives related to the role of general managers in IS decisions, the Information Systems Strategy Triangle, and alignment between business and IS decisions.
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