Strategic Decision-Making

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Questions and Answers

Which statement best describes the relationship between a plan and a strategy?

  • A strategy and a plan are the same thing and the terms can be used interchangeably.
  • A plan is NOT a strategy. Strategy involves making strategic decisions and plan will be a follow up step to implement that decision. (correct)
  • A strategy is a detailed plan that outlines specific actions and timelines.
  • A plan is the overarching vision, while a strategy is the detailed steps to achieve it.

Which of the following decisions would be considered a strategic decision for a university?

  • Deciding to give a yearly pay rise to all staff.
  • Launching a new undergraduate program in artificial intelligence. (correct)
  • Changing the price of the university merchandise.
  • Employing more employees in the cleaning department.

What does 'strategic change' fundamentally imply for a business?

  • Minor updates to marketing materials.
  • Adjustments to employee break times.
  • Incremental adjustments to daily operations.
  • Fundamentally changing the core elements of the current business model. (correct)

At which organizational level does strategic change occur?

<p>Corporate, Competitive, and Functional Levels. (B)</p> Signup and view all the answers

What is the role of Strategic Business Units (SBUs) within an organization like P&G?

<p>SBUs provides innovation plans, supply plans and operating frameworks. (A)</p> Signup and view all the answers

Which of the following best represents a corporate-level strategy?

<p>A company deciding to exit the smartphone industry to focus on wearable technology. (B)</p> Signup and view all the answers

A company decides to consolidate its existing business and wait and see, especially when the market is uncertain. Which type of corporate-level strategy is the company undertaking?

<p>Stability Strategy. (D)</p> Signup and view all the answers

What is the primary focus of competitive strategy?

<p>Deciding how to remain competitive within a specific industry or market. (B)</p> Signup and view all the answers

A company implements a new CRM (Customer Relationship Management) system to improve customer service. This is an example of strategy at which level?

<p>Functional Level. (A)</p> Signup and view all the answers

Which of the following is an example of a question answered by the 'Concern for survival, growth, and profitability' component of a mission statement?

<p>Is the firm committed to growth and financial stability? (A)</p> Signup and view all the answers

Why is it important for a company to conduct an internal analysis?

<p>To identify its strengths and weaknesses and where it is not so good at. (C)</p> Signup and view all the answers

Porter's Five Forces is a framework used in what type of analysis?

<p>External analysis. (A)</p> Signup and view all the answers

Within Porter's Five Forces, which force considers the likelihood of new companies entering the industry?

<p>Threat of New Entrants. (B)</p> Signup and view all the answers

What does the 'R' in VRIO analysis stand for?

<p>Rare. (D)</p> Signup and view all the answers

Which component of the VRIO framework asks whether a firm has an organizational structure to capture value from its resources and capabilities?

<p>Organization. (D)</p> Signup and view all the answers

What are the three components of startegic management process?

<p>Strategic analysis, plan and objectives and strategic formulation. (C)</p> Signup and view all the answers

What is the significance of the 'O' (Opportunities) in a SWOT analysis?

<p>External conditions that could positively impact the company. (C)</p> Signup and view all the answers

Why if strategy formulation important for companies?

<p>To articulate precisely what the company needs to do and why. (B)</p> Signup and view all the answers

What is the role of external analysis in strategic management?

<p>To assess external factors that may affect the company positively or negatively. (A)</p> Signup and view all the answers

To be useful, a basis for strategic change should be:

<p>Solidly defended and presented. (D)</p> Signup and view all the answers

What is the most accurate description of ansoff matrix?

<p>It is a tool to help companies analyze and plan their strategies for growth. (D)</p> Signup and view all the answers

How can PESTLE analysis assist organizations in their strategic decision-making?

<p>By analyzing external macro-environmental factors. (C)</p> Signup and view all the answers

Which of the following questions aligns with the 'Customers' component of a firm's mission statement?

<p>Who is our target demographic? (D)</p> Signup and view all the answers

Why is it crucial for firms to analyze their resources and capabilities?

<p>To understand their core competencies and competitive advantages. (D)</p> Signup and view all the answers

When a company decides to outsource some of its operations to another country, which strategic-management level is that decision related to?

<p>Corporate level. (A)</p> Signup and view all the answers

A car manufacturer sources tires from a single supplier. If the supplier raises prices significantly, which of Porter's Five Forces is most affected?

<p>Bargaining power of suppliers. (C)</p> Signup and view all the answers

A technology company launches a new product that is so innovative that consumers are willing to pay a premium for it. According to the VRIO framework, what is the most relevant consideration?

<p>All listed answer options together must be considered. (A)</p> Signup and view all the answers

In which scenario would stability strategies be most appropriate for a company?

<p>In an uncertain economic environment. (D)</p> Signup and view all the answers

Why might a company choose a divestment strategy?

<p>To focus on core competencies and improve profitability. (D)</p> Signup and view all the answers

Which of the following is the best example of a strategic decision?

<p>A retail chain deciding to implement a new customer-loyalty program to boost store sales. (D)</p> Signup and view all the answers

Flashcards

Strategic Decisions

The process of making decisions and choices that influence the direction of an organization.

Not all decisions are strategic

Not every decision is strategic. Some choices don't impact the entire organization's direction.

Setting the path

The activity of setting the path or a new path for the organization.

Strategy vs. Plan

Often people use the word strategy in every day language to mean I have a plan.

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Strategic Change

A process that involves evaluating the current business model and making fundamental changes to it.

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Fundamentally changing

Change that fundamentally shifts core elements of a business model.

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Corporate-Level Strategy

Strategic decisions at the highest level of the organization, concerning overall scope and direction.

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Competitive Strategy

Concerns how a business unit competes within its industry.

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Functional-Level Strategy

Focuses on the functions that support business units.

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SWOT Analysis

Corporate analysis involves determining the strengths, weaknesses, opportunities, and threats.

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PESTLE

Political, economic, social, technological, legal, and environmental factors that make up external analysis.

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Strategic Management Analysis

Framework for analyzing a firm internally and externally.

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Internal Analysis

Analysis of the firm's internal elements.

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External Analysis

The assessment of external conditions that could affect the company.

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Porter's Five Forces

A framework to know the intensity of competition in an industry.

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Reformulation

The reformulation or radically changing our core business proposition (and business model)

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Study Notes

  • Lecture 3 explores strategy and strategic decision-making within principles of management.

Learning Outcomes

  • Understanding how to successfully set or adjust a new path for an organization.
  • Identifying the management decisions linked to strategy, and distinguishing them from those that aren't.
  • Defining the role of management, including different types of managers, in strategic change.
  • Outlining the benefits of strategic analysis for managers in effectively carrying out strategic management.

Strategic Management Study

  • Studying strategic management involves analyzing the decisions and choices that managers make which are strategic in nature.
  • This implies some decisions, choices, and actions are strategic, while others are not.
  • A plan is implementing a strategic decision, not inherently a strategy.

Strategic Decisions Examples

  • Strategic decisions include:
    • A decision to outsource production of products rather than manufacture them
    • Deciding to launch new undergraduate programs
    • Opening a campus in Malaysia
  • Non-strategic decisions include:
    • Change the price of the product
    • Employ more employees
    • Giving a pay rise to all staff

Strategic Management Process:

  • A strategic management process involves understanding what factors trigger the need for strategic change
  • The change required can also mean deciding to do nothing for now and remaining in a state of observation.

Strategic Change Defined:

  • Strategic change fundamentally alters the core elements of the current business model or even the business model itself.
  • Strategic change may also affect a core aspect of a business model.
  • Strategic change happens at the organizational level through corporate, competitive and functional level strategies.

Corporate Level Strategy:

  • Corporate-level strategy pertains to the overall organization.
  • Google is part of Alphabet, which includes Google search, Android, and other business units.
  • Some companies structured similarly include Meta, owning WhatsApp, Instagram, and Facebook
  • Corporate strategy involves deciding which industries or businesses an organization will compete in.
  • An organization could decide to enter or exit a sector as a strategic choice.

Corporate Level Strategy: Decisions and Strategies

  • Specific decisions at the corporate level include:
    • Defining growth strategies
    • Entering new markets or industries
    • Implementing stability strategies in times of uncertainty
    • Deciding on divestment strategies by leaving certain industries or markets.

Competitive Strategy:

  • Competitive strategy is usually framed at the business unit level
  • Each business unit competes within a specific industry with varying levels of competition and advantages.
  • Internationalization strategies can complicate this, as competitiveness varies across markets.
  • The unit-level managers have to take decisions on sustaining competitive advantages.

Functional Level Strategy:

  • Functional-level strategy looks at the functions supporting activities such as the different business units.
  • Departments such as finance, marketing, and human resources support the core business models.
  • Functional strategies include software changes for staff management and social media marketing.

Strategic Decision Making Tools/Frameworks

  • SWOT
  • PESTLE
  • BCG Matrix
  • ANSOFF
  • Five Forces
  • Blue Ocean Strategy Framework

Strategic Management by Robbins and Coulter (2018)

  • The framework involves internal and external analysis informing an analysis phase, resulting to a strategic management process.

Internal Analysis Considerations

  • Internal analysis is used to assess a company's resources, capabilities, and performance.
  • Analysis is different than an investigation where some incident has happened
  • It occurs within each business unit.
  • Organizations can own different business units, so analysis should occur across all units.
  • SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis which is generally for internal assessment.
  • SWOT analysis identifies current strengths, weaknesses, opportunities, and threats.
  • A new manager or CEO may initiate a thorough analysis to understand the organization's needs.

Micro Environment of the Firm

  • Porter’s Five Forces, including:
    • Supplier Power
    • Threat of New Entrants
    • Buyer Power
    • Threat of substitutes
  • Include an analysis of the state of competition or industry rivalry, presented visually usually

Resources and Capabilities Analysis via VRIO Framework

  • The VRIO framework assesses:
    • Value: Do resources/capabilities generate value for the firm?
    • Rare: Are resources rare or easily accessible to competitors?
    • Imitate: Can others easily imitate our capabilities?
    • Organization: Is the organizational structure capable of capturing value?

External Analysis

  • External analysis considers factors that can affect the organization.
  • Tools for external analysis include:
    • PESTLE
    • Five Forces

Strategic Formulation

  • Reformulation involves fundamentally changing the core business proposition and model.
  • Strategy formulation articulates what needs to be done with solid justification.
  • The basis for change should be strongly supported.
  • The process involves setting overall goals, milestones, objectives, and measuring progress.
  • Strategic analysis is a process where the current position of the company, its direction and its future strategic options are considered.

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