Store Management Guidelines Quiz

Study Notes

A clearly defined management structure enhances operational efficiency.
Staff must be qualified, trained, disciplined, and rewarded to ensure productivity.
Stores should be divided into zones for organized storage.
Stocks should be arranged in a systematic order within each designated zone.
Use pallets, pallet racks, or shelves for storing products based on manufacturer specifications.

Regular cleaning and inspection help maintain a safe storage environment.
Store pharmaceuticals in a dry, well-lit, and well-ventilated area, away from direct sunlight.
Protect storage rooms from water damage to preserve product integrity.
Ensure fire safety equipment is available, accessible, functional, and employees are trained in its use.
Latex products should be stored away from electric motors and fluorescent lights to avoid degradation.
Maintain cold storage and uphold the cold chain requirements where necessary.

Limit storage access to authorized personnel and secure controlled substances with locks.
Stack cartons at least 10 cm off the floor and 30 cm away from walls or other stacks, not exceeding 2.5m in height.
Store medical supplies away from insecticides, chemicals, and old files to prevent contamination.
Arrange cartons with arrows pointing upwards to indicate proper handling.

Store heavier and liquid products on lower shelves for safety and accessibility.
Implement a First Expiry First Out (FEFO) system for better management of perishable items.
Separate damaged or expired products to prevent unintentional use.
Keep flammable products stored away from other inventory for safety concerns.
Report and manage items nearing expiry dates actively.

The location and design of the store, including its size and wall height, impact operational effectiveness.

Proper drug arrangement is essential for inventory control and accessibility.
Drugs can be organized based on pharmacotherapeutic category, alphabetical order, or pharmaceutical order/dosage form.

First Expiry First Out (FEFO) prioritizes issuing products with the nearest expiration dates first.
Other stock rotation techniques include First In First Out (FIFO) and Last In First Out (LIFO).

Inventory comprises the stock on hand at any time; control involves maintaining it properly.
A well-functioning distribution system ensures a constant supply of drugs while maintaining quality.
Key objectives of inventory control include minimizing spoilage and expiry, optimizing storage costs, reducing theft and fraud, and forecasting drug needs efficiently.

Visual inspection assesses product quality through examination of packaging and contents.
Inspections should occur during product receipt, transfer between levels, patient dispensing, storage, and when complaints arise.
Key focus areas during visual inspections include:
- Mechanical and chemical damage
- Packaging integrity and labeling (identity, expiry date, lot number)
- Quantity verification of products

Pharmaceuticals must be stored under conditions that protect them from moisture, heat, sunlight, physical damage, and dirt to ensure safety and efficacy.